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Journal : bulletin of computer science research

Clustering State Electricity Company (PLN) Customer Electricity Consumption Patterns Using K-Means for Operational Efficiency Anang Putranto; Imam Much Ibnu Subroto; Arief Marwanto
Bulletin of Computer Science Research Vol. 6 No. 4 (2026): June 2026
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/bulletincsr.v6i4.1119

Abstract

Electricity consumption patterns among PLN customers show diverse characteristics that require data-driven analysis to support accurate operational planning and service strategies. Differences in installed power, operating hours, and electricity usage intensity can indicate variations in customer behavior, load demand, and service needs. This study aims to analyze electricity consumption patterns of PLN customers in the South Semarang area using the K-Means Clustering method. The dataset consists of 6,622 active customers, with variables including installed power, operating hours, and average electricity consumption over the last eight months. The research stages include identifying the need for consumption pattern analysis, preparing data, cleaning incomplete or inconsistent values, normalizing variables, modeling with K-Means, and interpreting cluster results. The optimal number of clusters was determined using the Elbow Method and Silhouette Score to ensure meaningful grouping and good separation quality. The results show that the optimal number of clusters is three. The first cluster represents low consumption patterns with 1,881 customers (28.4%). The second cluster represents medium consumption patterns with 2,927 customers (44.2%). The third cluster represents high consumption patterns with 1,814 customers (27.4%). The WCSS value of 498.67 and Silhouette Score of 0.68 indicate good clustering performance and practical usefulness for decision-making by PLN in service quality improvement.
Co-Authors A. M. Harb, Hani Abo-Taleb, Ahmed Agung Satrio Nugroho agus sukarno Agus Suprajitno Agus Suprajitno Agus Suprajitno Ahmed Abo-Taleb Ahmed S. Samra Ahsraf Ashraf Khalil Amir, Afandi Anang Putranto Andrianto, Dian Andri Arinan Putra Aser Anou Asri, Mohd Hafizulhadi Mohd ‘Atiq, Muhammad Bakhtiar Indra Kurniawan Berkah Fajar Tamtomo kiono Brama Sakti Handoko Brama Sakti Handoko Daniel Triswahyudi Darojat Yugiantoro Dedi Nugroho Dedy Syamsuar Deshinta Arrova Dewi Diah Arie WK Eka Nuryanto Budi Susila fajar pujiyanto Fitri Anindyahadi Gunawan Alim Habib ALzaroug Abobaker Wardeko Hadi Pranoto Haikal Satria, Muhammad Hani A. M. Harb Hapsari, Jenny Putri Hariyono, Muhammad Akbar I Nyoman Gede Muliawan Imam Much Ibnu Subroto Imam Much Ibnu Subroto Iska Yanuartanti Iwan Setiawan Jawarneh, Malik Jenny Putri Hapsari Kamilah Syed Yusof, Sharifah Kamilah, Sharifah khaled jemah basher Khalifa Mansour Khalifa Kuat Supriyadi Laksamana Rajendra Haidar Azani Fajri Lawrence Adi Supriyono Lukman Abdul Fatah M Satria M. Gaballah, Waleed M. Haider Abu Yazid M. Haikal Satria M. Haikal Satria M. Ulin Nuha Maivi Kusnandar Mochamad Hadi Saputra Mohamad Habib Ahsan Mohammad Alfian Mudzakir Mohd Hafizulhadi Mohd Asri Muhamad Haddin Muhammad Haikal Satria Muhammad Haikal Satria Muhammad Haikal Satria Muhammad Qomaruddin Muhammad Qomaruddin Muhammad Qomaruddin Muhammad Rifai Rifai Munaf Ismail Munaf Ismail Munaf Ismail, Munaf Mustaqim Musyahar, Ghoni Nashruddin Anwar Nuha, M. Ulin Praditya, Muhammad Irfan Nur Pramono Mukti Wibowo Putra, Arinan Qirom Qirom Renantivani, Alivia Reza Yoga Diputra Riky Maulana Firdaus S Sukiran S. Kamilah S. Y S. Kamilah S. Y, S. Kamilah S. Y S. Samra, Ahmed Sarman Sarman Sarman Sarman Sarman, Sarman Satria, M Satria, M. Haikal Satria, Muhammad Haikal Setyanto, Barry Nur Sharifah Kamilah Syed Yusof Sharifah Kamilah Syed Yusof Sharifah Kamilah Syed Yusof Sharifah Yusof Sigit Prakosa Adhi Nugraha Sonny Hady Winoto Sri Arttini Dwi Prasetyawati Sucipto, Dany Sukarno Budi Utomo Sunaryo Sunaryo Sunaryo, Sunaryo Sunu Arsy Pratomo Suprawikno . Supriyadi, Kuat Suryani Alifah Sutarta Tarta Suyanta Suyanta Tri Basuki Kurniawan Triswahyudi, Daniel Vugar Abdullayev Waleed M. Gaballah Yahya Hidayatullah Yazid, M. Haider Abu Yudha Adi Putra Yudistira Marsya Puvindra Yusof, Sharifah Zakariya Ali Saeid Saeid