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PENGARUH MOTIVASI DAN DISIPLIN KERJA TERHADAP KINERJA PEGAWAI DI BIRO TATA PEMERINTAHAN SEKRETARIAT DAERAH PROVINSI JAWA TENGAH Siti Nur Aisyah; Dyah Hariani; Aloysius Rengga
Journal of Public Policy and Management Review Volume 1, Nomor 2, Tahun 2012
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Suatu organisasi dibentuk untuk mencapai tujuan tertentu. Oleh karena itu, keberhasilan suatu organisasi ditunjukkan oleh kemampuannya mencapai tujuan yang telah ditetapkan sebelumnya. Keberhasilan organisasi dalam mencapai tujuan sangat ditentukan oleh kinerja organisasi yang sangat dipengaruhi oleh faktor eksternal maupun internal organisasi. Kinerja pegawai dalam suatu organisasi tidak terlepas dari adanya motivasi, yaitu keadaan dalam pribadi seseorang yang mendorong keinginan individu untuk melakukan kegiatan-kegiatan tertentu guna mencapai suatu tujuan, dan disiplin kerja yaitu sikap taat dan tertib terhadap aturan yang telah ditetapkan dalam melaksanakan tugas.Penelitian ini bertujuan untuk mendeskripsikan kinerja pegawai serta mengetahui pengaruh antara motivasi dan disiplin kerja terhadap kinerja pegawai pada Dinas Perindustrian dan Perdagangan Provinsi Jawa Tengah. Tipe penelitian yang digunakan adalah eksplanatori, responden yang diambil sejumlah 49 orang dengan menggunakan teknik pengambilan sampling jenuh. Penelitian ini menggunakan analisis data kuantitatif serta pengujian hipotesis menggunakan Rank Kendall, Koefisien determinasi.Hasil penelitian menunjukkan hasil kinerja pegawai di Biro Tata Pemerintahan Sekretariat Daerah Provinsi Jawa Tengah kurang baik . Besarnya antara pengaruh motivasi (X1) terhadap kinerja pegawai (Y) koefisien determinasi sebesar 8,2%, kemudian besarnya pengaruh antara disiplin kerja (X2) terhadap kinerja pegawai (Y) koefisien determinasi sebesar 4,97% . Adapun besarnya pengaruh antara motivasi (X1) dan disiplin kerja (X2) terhadap kinerja pegawai (Y) KD = 36,9% dan sisanya 63,1%. Hasil penelitian menunjukkan bahwa ada hubungan yang positif dan signifikan antara motivasi dan disiplin kerja terhadap kinerja pegawai. Dari hasil penelitian tersebut maka penulis memberikan saran berupa peningkatan motivasi melalui pemberian penghargaan dan disiplin kerja dalam ketaatan juga pertanggung jawaban pekerjaan

IMPLEMENTASI KEBIJAKAN PEMUNGUTAN PAJAK HOTEL DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH (PAD) DI KABUPATEN SEMARANG Anggun Yusti Indarsari; Ida Hayu Dwimawanti; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 4, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Regards Semarang regency otonimi goes to remind PADnya claimed by the lessor in the county, one of which is a Lease Hotel. Underlying regulations Lease Hotel exercise that is PERDA no. 10 of 2010 on Regional Taxes. Performance problems are namely RAS in 2012 fell in comparable estimates the 2011 budget year. And where this lease for 3 years in a row unrealized suitable targets have to be determined. These researchers describe/describe the implementation of the Tax PERDA Hotel in Semarang District and any factors that support the implementation of policy outcomes mentioned.According to George Edward III, supported by communications policy implementation, resource, dispositions and organizational structure. In this study the factors that support the implementation of Semarang regency hotel tax that is communication, disposisi. research resources is a description of the types of qualitative research. Informants obtained by using purposive sampling (sampling intended) that informants who know well the problems of implementing the Hotel Tax. The informant was the head lease areas, - after the data perolah, then tersenbut data analyzed through the stages of data reduction, data presentation and then verify.Result decision showed that the implementation of the Tax PERDA Regency Hotel in Semarang not going well, it is evident from PAD achievement in 2012 decreased, the apparatus is not clear communication, inadequate human resources (number, capacity, facilities), and attitudes about friendly.Finally apparatus recommendations from researchers are socialized in intersif to add taxpayer resources (number, capacity, facilities) are available, and provide specialized training related to service to the taxpayer.

ANALISIS KUALITAS PELAYANAN PENGUJIAN KENDARAAN BERMOTOR DI KABUPATEN TEGAL (DI LIHAT DARI IKM) Lailatul Istiqomah Dewi; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v2i2.2310

The test vehicle is a vehicle assigned to address safety issues in the field of publictransport safety concerns for users at both the regional and national level. This study aims toidentify and menganilisis quality of services performed by the Department of Transportation,Communication and Information Tegal regency. Type used is descriptive qualitative, by usingreference measurements on basis of the satisfaction indext KEP MENPAN No.63/7/2003which consists of 14 elements "relevan", "valid" and "reliable". The result of the satisfactionindex calculation for obtaning a yield of 74,08 or in the good category (B). To improve thequality of care testing of motor vehicles so much better, employee testing vehicles in Tegalregency should pay attention to the service user satisfaction by adding facilities andinfrastructure, as well as providing strict sanctions or penalties for employees who absentduring working hours or working days..

Analisis Sistem Pelayanan Terpadu Satu Pintu pada Bidang Perizinan Usaha di Kantor Pelayanan Perizinan Terpadu Kabupaten Kudus Ayu Verawati; Hesti Lestari; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 2, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Pelayanan Perizinan Terpadu Office is an office that has duties and functions as from peoples giving service in the field licensing. Therefore, the peoples using KPPT service to licensing do it. Service quality in the Pelayanan Terpadu Satu Pintu Office Kudus regency, can be said to be less well, so that creates a feeling of the peoples not satisfied in receiving a service. This research be made analysis for service system used by Pelayanan Perizinan Terpadu office Kudus regency, which aims to evaluating the quality of service. This research use descriptive qualitative in the research type, the technique of collecting data through observation, interview guide, and the documentation study. Informant are taken is the peoples of doing field business licensing service, and some officers related with the business licensing.In the research, the author uses the indicators of service quote from Kepmenpan Nomor 63 Tahun 2004. In terms of those indicators, KPPT still experiences some obstacles, it comes from the principle of simplicity procedure which is less clear. Time is past in giving on the charter which is less clear. Infrastructure is completeness still of which not support. Knowledge in the peoples of service product is low.Result on the research at KPPT Kudus Regency is the poorly in service quality. Because, still experiences some obstacles. So that, filling on the peoples not satisfied in accepting the service provided by KPPT. Therefore, expected to be an improvement in the principles of service that it not optimal, on the first in the service of business licensing, improve the dissemination and promotion

ANALISIS KUALITAS PELAYANAN PEMBAYARAN REKENING PDAM TIRTA BENING CABANG JUWANA KOTA KABUPATEN PATI Orin Riana; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 1, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

PDAM is one company has duties and functions in organizing drinking water supply to all the society. Thus people use services PDAM, so the public has a duty routine a month in payment account. Service quality payment account PDAM Tirta Bening Juwana Pati district virtually less properly, resulting in a insatiability society to a performance given by the contamination. In this research was compiled to analyze a given quality of service offices in Juwana including dimensions that lead to less than optimal service. This research is descriptive research using this type of qualitative data collection techniques through observation, interviews, and in-depth study of the document. the informant was taken public as users of services and some of the officers PDAM. In the research, the use writers five dimensions service quality namely dimensions tangible still signifying quality of being less well especially on providing facilities in support of service performance, dimensions reliability still signifying quality of being less well because human resource has not been done optimum dimensions responsiveness not signify good qualities because the officers in responding to customer problems still has sluggish yet responsive, dimensions assurance already signifying good qualities because pdam already guarantee cost according to the degree skill and the division of a group of customers. While dimensions empathy already signifying good qualities for concern officers on the good. Based on the research can be concluded that service quality payment account PDAM district starch virtually service quality less well or optimal for there is a mismatch between what people want with the quality imparted pdam in payment account so customer satisfaction has not come true. Therefore expected to done an improvement in some aspect dimensions not optimal especially in payment account with the online system the counter, the addition resources development of and availability of facilities sufficient; and others.

ANALISIS KINERJA DINAS KEBUDAYAAN DAN PARIWISATA KOTA SEMARANG Indah Permatasari; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This study aims to describe and analyze the performance of the Dinas Kebudayaan dan Pariwisata Kota Semarang, to know the problems that become an obstacle to the performance of the organization and to find out how to overcome the performance bottleneck. This study used qualitative research methods. Performance of Dinas Kebudayaan dan Pariwisata Kota Semarang not shown optimal results. It can be seen from the mission has not been accomplished, including the unavailability of professional human resources as needed, inadequate infrastructure and the absence of a partnership with other parties. For that, it needs to be revisited workload of each employee so that vision and mission can be implemented optimally.

STRATEGI DINAS SOSIAL, PEMUDA DAN OLAHRAGA KOTA SEMARANG (UPAYA PEMBERDAYAAN KEWIRAUSAHAAN BERBASIS CLUSTER)) Yurita Kusuma Wardani; Hesti Lestari; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Rising youth unemployment is fluctuating from year to year increasing, this condition will be a time bomb if it does not immediately get serious attention from the government. The stigma that arise in public life have an impact on the youth in the various facets of youth. Coupled with the absence of local regulations that protect the rights of the youth. This condition is the background of this research.The purpose of this study to determine the cluster-based youth empowerment and entrepreneurship obstacles or barriers faced by Department of Social Welfare, Youth and Sports of Semarang. The data obtained is then used to formulate alternative strategies that can be used in an effort to empower youth entrepreneurship.To reveal the problems of the purpose of the study, researchers used a qualitative approach using the analytic theory of strategic management. Data analysis was done using SWOT matrix and the Litmus Test.The results showed that in the effort to empower youth entrepreneurship-based clusters can not be said to be optimal, so we need a strategy to minimize the condition. From the litmus test results, strategic issues in cluster-based empowerment youth entrepreneurship is to increase the role of each stakeholder (Office, community leaders, youth organizations and training centers) to achieve freedom from unemployment Semarang. In the effort to empower youth entrepreneurship-based clusters, namely optimization advice given budget through cooperation with the private sector, improve the quality and quantity of human resources, and create a regulatory or legal basis and to increase public support.

ANALISIS KUALITAS PELAYANAN PENGUJIAN KENDARAAN BERMOTOR DI KABUPATEN TEGAL (DI LIHAT DARI IKM) Lailatul Istiqomah Dewi; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 2, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

The test vehicle is a vehicle assigned to address safety issues in the field of public transport safety concerns for users at both the regional and national level. This study aims to identify and menganilisis quality of services performed by the Department of Transportation, Communication and Information Tegal regency. Type used is descriptive qualitative, by using reference measurements on basis of the satisfaction indext KEP MENPAN No.63/7/2003 which consists of 14 elements "relevan", "valid" and "reliable". The result of the satisfaction index calculation for obtaning a yield of 74,08 or in the good category (B). To improve the quality of care testing of motor vehicles so much better, employee testing vehicles in Tegal regency should pay attention to the service user satisfaction by adding facilities and infrastructure, as well as providing strict sanctions or penalties for employees who absent during working hours or working days

Analisis Kinerja Pegawai di Kantor Kecamatan Sarang Kabupaten Rembang Pranesia Kurniawati; Nina Widowati; Aloysius Rengga
Journal of Public Policy and Management Review Volume 3, Nomor 3, Tahun 2014
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

This research is proposed to analyze and describe the official performance at Sarang Sub district Rembang Regency and what is the performance dimension that support and obstruct official performances of Sarang Subdistrict Rembang Regency. This research is descriptive qualitative research type with interviews, observations, documentation and literary study as the techniques of collecting data. Informants are chosen from the officers at Sarang Sub district Rembang Regency.This research, the researcher uses eight dimension of Faustino Cardoso Gomes. Job knowledge dimension is good enough, officer understand the vision and the mission of their instancy and also understand their job description. Cooperation dimension is good enough; between the leader and officer already have a good kindship. Initiative is good enough, officers are already choose priority that must do it earlier and react about assignment that given by leader. Personal Qualities is good enough, officer often overtime work to finish the job. Quality of work dimension is less because the officer’s readiness and responsiveness is less when they do their main job and function, the less experienced officer and numbers of assignn which are given. Quality of work dimension is not good enough, because it hampered with the differences of work load and less number officer. Creativeness dimension is also not good enough, the officer still not give ideas to finished the work problem. Dependability dimension is not good enough because there is some officer that leave their office when the leader is not in the office.Based on the results of the research, it can be concluded that the official works of Sarang Sub district Rembang Regency office is not good enough or optimal. The not optimal of work officer because there are some less experience officer, less of facilities and infrastructures, less of creativities and no firmness of the leader. So, at Sarang Sub district Rembang Regency office is need for additional computer, providing training, firmness of the leader to their officer.

IMPLEMENTASI PERATURAN DAERAH KABUPATEN KUDUS NOMOR 2 TAHUN 2010 TENTANG WAJIB BELAJAR 12 (DUA BELAS) TAHUN DI KABUPATEN KUDUS Dewi Ratnawati; Sri Suwitri; Aloysius Rengga
Journal of Public Policy and Management Review Volume 2, Nomor 3, Tahun 2013
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Education is very important because it is the primary means in an effort to improve the quality of human resources. In order to improve the quality of Kudus human resources in order to be more competitive, Kudus government regency has launched a Compulsory Education 12 year program. Compulsory Education 12 year program in Kudus Regency organized with the aim to provide quality and affordable education to the community. Implementation of the Compulsory Education 12 year program is regulated in the Regional Policy Kudus Regency Number 2 Year 2010. This study aims to determine how the implementation of the Compulsory Education 12 year program in Kudus Regency and find out the factors that support or hinder the implementation so as to know what needs to be repaired and maintained.This study uses a descriptive qualitative research method, to explain phenomena that affect the implementation of the Compulsory Education 12 year program in Kudus, guided by Regional Policy Kudus Regency No. 2 of 2010 about Compulsory Education 12 (Twelve) years. The data was collected by means of structured interviews with informants and documentation obtained from actual documents relating to the object of research. Analysis data in this qualitative study with data reduction, data presentation, and verification. From the research, found the phenomena that may affect the implementation of compulsory education 12 year program in Kudus, namely communication, environmental conditions, characteristics of the implementing agencies, and resources. It can be concluded that the implementation of the Compulsory Education 12 year program in Kudus Regency factors still exist that hinder implementation. This is because the human and financial resources to support the sustainability of the program has not been available for optimum.

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