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INVESTIGATING WHAT AFFECTS THE SATISFACTION OF ISLAMIC BANK'S MUDHARABAH SAVINGS CUSTOMERS Mubarak, Zaki; Arianto, Muhammad
An-Nisbah: Jurnal Ekonomi Syariah Vol 9 No 2 (2022): An-Nisbah
Publisher : UIN Sayyid Ali Rahmatullah Tulungagung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21274/an.v9i2.6612

Abstract

Abstrak: Penelitian tentang kepuasan pelanggan bank syariah masih sangat relevan mengingat pangsa pasar bank syariah yang masih kecil dari industri perbankan Indonesia. Dengan nasabah yang lebih puas, bank syariah di Indonesia mungkin dapat menangkap porsi pasar yang lebih besar. Tujuan dari penelitian ini adalah untuk mengidentifikasi unsur-unsur pengalaman nasabah tabungan mudharabah bank syariah yang berkontribusi terhadap kepuasan nasabah. Ini adalah penelitian lapangan kuantitatif. Nasabah Kantor Cabang Pembantu Paringin Bank Kalsel Syariah menjadi subjek penelitian ini. Delapan puluh peserta tanpa disadari dalam pemilihan sampel formula Slovin. Regresi linier berganda digunakan untuk menilai informasi yang dikumpulkan dari kuesioner dan catatan. Menurut penelitian ini, kepuasan nasabah terhadap rekening tabungan mudharabah mereka di bank syariah telah terbukti dipengaruhi oleh beberapa elemen, antara lain kualitas layanan yang diberikan, bagi hasil, dan keterikatan emosi. Keywords: Kepuasan Konsumen, Bank Syariah, Kualitas Pelayanan, Bagi Hasil, dan Keterikatan Emosi Abstract: Customer satisfaction studies are particularly pertinent considering Islamic banks' small market share in the Indonesian banking industry. With more satisfied customers, Indonesian Islamic banks may perhaps capture a larger portion of the market. This study aims to identify the elements of an Islamic bank's mudharabah savings customer experience that contribute to customer satisfaction. It is quantitative field research. Customers of the Paringin Sub-Branch Office of Bank Kalsel Syariah are the subjects of this study. Eighty unwitting participants in the Slovin formula's sample selection. Multiple linear regression was used to assess the information gathered from questionnaires and records. According to this study, customer satisfaction with their mudharabah savings accounts at the Islamic bank is influenced by several elements, including service quality, profit sharing, and emotional attachment. Keywords: Customer Satisfaction, Islamic Bank, Services Quality, Profit Sharing, and Emotional Attachment
Dialog Antar Umat Beragama Dalam Agama Katolik (Analisis Terhadap Pemikiran Franz Magnis Suseno) Andika, Andika; Halim, Abdul; Mubarak, Zaki
Kalimah: Jurnal Studi Agama dan Pemikiran Islam Vol. 22 No. 2 (2024)
Publisher : Fakultas Ushuluddin, Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/klm.v22i2.12341

Abstract

This research aims to describe the concept of dialogue between religious communities based on culture. Franz Magnis Suseno, a Catholic theologian in Indonesia has unique thoughts about building dialogue between religious communities based on culture which has implications for strengthening religious identity and multiculturalism. In analyzing the problems above, this research uses a qualitative approach through literature study. The results of this research show that the theological and cultural-based concept of inter-religious dialogue built by Franz Magnis Suseno is motivated by the spirit of culturation which is divided into three concepts, namely the concept of inculturation dialogue, interiority dialogue, and integral dialogue. This research concludes that the concept of dialogue between religious communities based on theology and culture is relevant in building harmonious religious life in Indonesia.
FACTORS THAT INFLUENCE SUKUK RATINGS IN COMPANIES ISSUING SUKUK AT INDONESIA STOCK EXCHANGE Nurmalita, Nurmalita; Mubarak, Zaki; Alfinuri, Novita Alfinuri
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 9 No 1 (2025): IJEBAR : Vol. 9, Issue 1, March 2025
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v9i1.16112

Abstract

This study aims to analyze the effect of profitability, solvency, liquidity, leverage, and activity variables on sukuk ratings in Indonesia. The method used is logistic regression with sample data totaling 50 sukuk samples published on the Indonesia Stock Exchange in 2017-2021.This research contributes to understanding factors that affect sukuk ratings in Indonesia. The implication of this research is the importance of companies improving their financial performance in order to obtain better and higher sukuk ratings.
Does Sharia Dormitory Business Unit support Islamic University Sustainability? Market, Financial, and Maqashid Sharia Analysis Mubarak, Zaki; Faridah, Rohana; Yuliani, Rahma; Sukarni, Sukarni; Fong, Michelle
IKONOMIKA Vol 8, No 1 (2023)
Publisher : Universitas Islam Negeri Raden Intan Lampung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24042/febi.v8i1.15990

Abstract

Islamic universities in Indonesia face challenges in sustaining operations and improving service quality. One approach to addressing these challenges is to establish business units within the universities, which can generate additional revenue and improve service delivery. To this end, some new Islamic state universities establishing business units as part of their efforts to change institutional status to a Public Service Agency (BLU). This study assess whether a sharia dormitory business unit can support  the sustainability of an Islamic state university by analyzing market potential, financial feasibility, and compliance with maqashid sharia. The study draws on a survey of 200 respondents to assess the market demand for the business unit and conducts a feasibility analysis based on Net Present Value (NPV), Pay Back Period (PP), and maqashid sharia aspects. The paper argues that the sharia dormitory business units can contribute to Islamic state universities sustainability by generating additional revenue, enhancing the quality of service to students, and aligning with maqashid sharia principles.
Determinants of QRIS as a Payment Method for ZIS at BAZNAS Banjarmasin: The Role of Perception, Ease of Use, and Religiosity Maulina, Denissa Salsabila; Mubarak, Zaki; Hidayat, Muhammad Rifqi
Borneo Islamic Finance and Economics Journal BIFEJ VOL. 5, NO.1, Juni 2025
Publisher : Fakultas Ekonomi dan Bisnis Islam Universitas Islam Negeri Sultan Aji Muhammad Idris Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21093/bifej.v5i1.10478

Abstract

The rapid development of technology has driven the adoption of digital payment systems, one of which is QRIS (Quick Response Code Indonesian Standard), which facilitates transactions. This study aims to analyze the effect of perceived benefits and ease of use on the decision to use QRIS at BAZNAS Kota Banjarmasin, with religiosity as a moderating variable. The research method used is a quantitative approach with data collected through questionnaires and analyzed using PLS (Partial Least Squares) with SmartPLS software. The population of the study consists of the people of Kota Banjarmasin, with 100 respondents. The results show that perceived benefits and ease of use positively influence QRIS adoption. Religiosity does not strengthen the effect of perceived benefits, but it can strengthen the effect of ease of use on the decision to adopt QRIS.
DAYA HAMBAT KUNYIT (Curcuma longa linn) TERHADAP PERTUMBUHAN Candida albicans Mubarak, Zaki; Gani, Basri A; -, Mutia -
Cakradonya Dental Journal Vol 11, No 1 (2019): Februari 2019
Publisher : FKG Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/cdj.v11i1.13606

Abstract

WHAT FACTORS DO ONLINE SHOPPERS CARE ABOUT WHEN PURCHASING? Raudhah, Raudhah; Mubarak, Zaki; Yuliani, Rahma
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7 No 1 (2023): IJEBAR, VOL. 07 ISSUE 01, MARCH 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i1.8119

Abstract

Technology is advancing. The market stays up with technical advancements. Shopee is one of the most popular online vendors today. This study aims to identify the factors that impact online shoppers' purchase decisions in the Shopee application among consumers in Banjarmasin. The quantitative methodology was employed in the research, with primary data collected via online surveys. The study's findings show that product quality and pricing partially and simultaneously impact online shoppers’ purchase decisions. The findings of this study suggest that online vendors improve the quality of their products and establish competitive rates to entice buyers to purchase.
Implementasi Pedoman Penyuluh Agama Islam Non-PNS terhadap Pemahaman Keagamaan Suku Anak Dalam Jambi Sagap, S; Nurbaiti; Mubarak, Zaki
Arus Jurnal Sosial dan Humaniora Vol 4 No 3: Desember (2024)
Publisher : Arden Jaya Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57250/ajsh.v4i3.953

Abstract

Penelitian ini dilatarbelakangi adanya kesulitan yang dialami oleh penyuluh agama Islam Non PNS dalam memberikan pemahaman keagamaan kepada warga binaannya yaitu Suku Anak Dalam yang berlokasi di Desa Padang Kelapo Kecamatan Muaro Sebo Ulu dan Desa Teluk Singkawang Kecamatan Muara Bulian, Kabupaten Batanghari, Provinsi Jambi. Penelitian ini bertujuan untuk mengetahui kesulitan, faktor dan solusi yang ditawarkan pada problematika penyuluh agama Islam Non PNS di Kabupaten Batanghari. Dalam menyelesaikan permasalahan yang ada, penelitian ini menggunakan pendekatan kualitatif dengan menggabungkan antara penelitian kepustakaan (Library Research) dan Penelitian Lapangan (Field Research) melalui analisis wacana kritis. Hasil dari penelitian ini menunjukkan bahwa ada kesulitan yang dialami oleh penyuluh agama Islam Non PNS di Kabupaten Batanghari berupa lokasi yang luas dan sulit dijangkau, sarana dan prasarana yang tidak memadai, dan kesibukan dan karakteristik Suku Anak Dalam (SAD). Faktor kesulitan tersebut dikarenakan adanya pemahaman dan perubahan regulasi, kurangnya jumlah penyuluh agama dan efisiensi waktu, dan honorarium serta status. Pada akhirnya penelitian memberikan solusi berupa kinerja berbasis aplikasi E-PAI, kenaikan gaji dan komitmen status, dan pendekatan indigenous (karakteristik lokal).
ANALISIS NILAI TAMBAH ECENG GONDOK PADA KERAJINAN TANGAN DI DESA PANTAI HAMBAWANG KECAMATAN LABUAN AMAS SELATAN KABUPATEN HULU SUNGAI TENGAH(STUDI KASUS MUJISELA GALERY) Aisyah, Lisda; Mubarak, Zaki; Amalia, Rizka
An-Nahdhah | Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 15 No. 2 (2022): An-Nahdhah Jurnal Ilmiah Keagamaan dan Kemasyarakatan
Publisher : Institut Agama Islam Darul Ulum Kandangan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63216/annahdhah.v15i2.120

Abstract

This research is motivated by water hyacinth which is considered a nuisance to community activities in the waters, especially people who make a living as fishermen. Then the water hyacinth is used for processing handicrafts. This aims to find out how much added value and benefits obtained from processing water hyacinth which initially did not have economic value into handicrafts that had economic value. The method used is descriptive quantitative method by conducting interviews, observation and recording. Data collection was carried out from January 21 to March 21, 2021. The analysis used was value added analysis using the Hayami method. The results of this study indicate that the average number of outputs produced in value added is 70Kg with the number of inputs is 80Kg, so as to get a conversion factor of 0.875. The workforce used is 5 HOK with a labor coefficient of 0.0625 HOK, and the added value generated from processing water hyacinth into handicrafts with bag products is Rp. 114,583.334/Kg with an added value ratio of 87.30% and a profit of Rp. .83,333,334/pcs with a profit rate of 68.73%.
Social Interaction and Religious Tolerance in Malay Community of Jambi Kailani, Mohd; Halim, Abdul; Mustaniruddin, Ahmad; Mubarak, Zaki; Kusnadi, Edy
Farabi Vol 21 No 2 (2024): Farabi
Publisher : LPPM IAIN Sultan Amai Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30603/jf.v21i2.6125

Abstract

This research analyzes the patterns of social interaction and tolerance between the Malay community and the Batak ethnic group in Bagan Pete, Jambi City. Known for its pluralistic characteristics since the pre-independence era, Jambi City shows how ethnic diversity can be a positive force instead of a source of conflict. Jambi City's Bagan Pete became the focus of the research due to its high diversity driven by the presence of Jalan Lintas Timur and Alam Barajo Terminal, which attracted many migrants, especially ethnic Batak who are predominantly Christian. Through a qualitative approach with in-depth interviews with ten key informants, the research reveals the complex social dynamics between the two communities. The results show that social interactions manifest in various forms, including cooperation, conflict, competition and accommodation. Positive interactions are mainly seen in daily social and economic activities, with conflicts that arise generally minor in nature and can be resolved through constructive dialogue. Religious tolerance is a prominent aspect, shown through the Malay community's respect for different beliefs, reinforced by initiatives to develop religious understanding through study groups, Islamic schools, and Qur'anic learning. The findings have practical implications for local government policy development and community development, including the importance of interethnic interaction programs, interfaith dialogue, and strengthening the role of community leaders in maintaining social harmony.