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All Journal Jurnal Aplikasi Bisnis dan Manajemen (JABM) E-Journal IJIBE (International Journal of Islamic Business Ethics) I-Finance Journal Ekonomi Bisnis Ikonomika : Jurnal Ekonomi dan Bisnis Islam Jurnal Ilmiah Ekonomi Islam Economica: Jurnal Ekonomi Islam Jurnal Akuntansi Aktual Jurnal SOLMA Dinamisia: Jurnal Pengabdian Kepada Masyarakat Al-Mashrafiyah : Jurnal Ekonomi, Keuangan, dan Perbankan Syariah EQIEN - JURNAL EKONOMI DAN BISNIS Shirkah: Journal of Economics and Business IQTISHADUNA: Jurnal Ekonomi dan Keuangan Islam Jurnal Ilmiah Al-Tsarwah Journal of Islamic Economics and Finance Studies Prima Abdika: Jurnal Pengabdian Masyarakat Islamic Banking : Jurnal Pemikiran dan Pengembangan Perbankan Syariah AL-ARKHABIIL: Jurnal Pengabdian Masyarakat PERADABAN JOURNAL of ECONOMIC and BUSINESS Maliki Islamic Economics Journal Sharia Economic and Management Business Journal (SEMBJ) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah Al-Intaj: Jurnal Ekonomi dan Perbankan Syariah Journal of Accounting and Business Education
Kurniawati Meylianingrum
Universitas Islam Negeri Maulana Malik Ibrahim Malang
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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DETERMINANT  OF THE CUSTOMER INTEREST FACTOR IN USING BSI MOBILE BANKING Dila Reski Wulandari; Kurniawati Meylianingrum
I-Finance Journal Vol 10 No 1 (2024): I-FINANCE: a Research Journal on Islamic Finance
Publisher : Fakultas Ekonomi dan Bisnis Islam Universitas Islam Negeri Raden Fatah Palembang, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.19109/ttgdjf69

Abstract

This study aims to describe and describe the percentage level of perceived ease of use, perceived effectiveness, feature availability, and security in the interest in using mobile banking. The population in this study is customers who use the Bank Syariah Indonesia Mobile Banking application in Malang City.  As for the calculation of the slovin formula, it was found that the number of samples used in this study amounted to 385 people. Sampling in this study uses nonprobability sampling with purposive sampling technique. The data analysis technique used is using multiple regression with hypothesis tests, namely t test and F test through SPSS 25 software. The results of the study showed that based on the results of the t-Test test, the perceived ease of use variable had a significant positive effect on the interest in using, the perceived effectiveness variable had no effect, the feature availability variable had a negative effect, the security variable had a significant positive effect on the interest in using the BSI mobile banking application, and the results of the F-Test showed that simultaneously, the independent variable (perceived ease of use, perceived effectiveness,  feature availability, and security) have a significant effect on interest in using BSI mobile banking. With the conclusion that perceived ease of use significantly increases customer interest in using BSI mobile banking in Malang City, while perceived effectiveness, feature availability, and security do not have a significant influence partially, but simultaneously these four variables significantly increase customer interest.
Co-Authors Abdelaziz Mounadil Achmad Sani Supriyanto Afandi, Muhammad Farhan Ahmad Tibrizi Soni Wicaksono Ahmat Alfian Wardana Ahmed Tahiri Jouti Ainindita Aghniacakti Aldila Nuri Hidayah Amalia, Siti Nur Annisa Aminy, Muhammad Muhajir Amiruddin K Andro Agil Nur Rakhmad Aslam, Mohd Aslam Mizan Auril, Sheryn Alivia Ayub Wijayati Sapta Pradana Devina Tsabitah Dila Reski Wulandari Dila Reski Wulandari El Fahmi , Elok Fa`iz Fatma El Fahmi, Elok Faiz Fatma Fitriani Fitriani Fitriani Fitriani Fitriani Fitriani Forbis Ahamed Haniatur Rofika Hidayah, Aldila Nuri Hissiyah, Calista Noorma Khoirunniswah, Qonita Kholilah Kholilah Kholilah Kholilah Kholilah Kholilah Laras Ayu Ningtias Lutfi Ardhani Mahdiyyah, Tsalitsatul Mariam Ait Ahmed Masaalah Marasabessy Mega Noerman Ningtyas Mohd Aslam Mizan Aslam Mounadil, Abdelaziz Muhammad Aunul Mubarok Muhammad Nur Alam Muhajir Muhammad Wahyuddin Abdullah Nanik Wahyuni ‎ Nurul Susianti Qonita Khoirunniswah Setiani Setiani Siswanto Siswanto Siti Nur Annisa Amalia Susianti, Nurul Tiara Juliana Jaya Titis Miranti Titis Miranti Usama Abdullah Fikri Vivin Maharani Ekowati Yayuk Sri Rahayu Yurianingsih, Aisyah Eka Zahwa Angelica