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All Journal Jurnal Mirai Management JISIP: Jurnal Ilmu Sosial dan Pendidikan Dinamika Governance : Jurnal Ilmu Administrasi Negara Jurnal Inovasi dan Teknologi Pembelajaran (JINOTEP) Kajian dan Riset Dalam Teknologi Pembelajaran JURNAL CIVIC EDUCATION: MEDIA KAJIAN PANCASILA DAN KEWARGANEGARAAN Journal of Social Science Tax Literacy and Leadership Agility: Indigenous Peoples Awareness in Paying Taxes Jurnal Pengabdian kepada Masyarakat Jurnal Administro : Jurnal Kajian Kebijakan dan Ilmu Admiministrasi Negara International Journal of Information Techonology and Education (IJITE) Abdimas : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Mandiri Jurnal Ilmiah Administrasi Pemerintahan Daerah JEKP (Jurnal Ekonomi dan Keuangan Publik) Journal of Social Science Jambura Journal of Administration and Public Service
Marthinus Mandagi
Universitas Negeri Manado
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Physics Public Health Social Sciences Other

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Evaluation of Online-Based Services at The Population and Civil Registration Office of Tomohon City Mandagi, Marthinus; Kairupan, Sisca; R. Palar, Frilia; Mantiri, Jeane; Onibala, Nancy
Iapa Proceedings Conference 2024: AAPA-EROPA-AGPA-IAPA International Conference 2024 Towards World Class Bureaucracy
Publisher : Indonesian Association for Public Administration (IAPA)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/proceedings.2024.1146

Abstract

This research aims to analyse, describe and find out the evaluation of online-based services at the Tomohon City Population and Civil Registration Service. This research was carried out using qualitative research methods. The number of informants in this research was seven people. Data collection used observation, interview and documentation techniques. Data analysis through data reduction, data presentation and drawing conclusions. The results of this research show an evaluation of online-based services at the Tomohon City Population and Civil Registration Service using the E-dukcapil application which aims to make things easier for the community and can be used by all residents of Tomohon City. In the use of this application, there has been a decline in users of this online-based service, as will happen in 2022, where there will be a decline in the use of this online-based service. This occurs due to a lack of attention from officers to make more efforts to promote online-based services for the Tomohon E-dukcapil application and people who prefer manual services even though the existence of this service is to make it easier for people who do not need to directly process population documents at the office. Tomohon City DUKCAPIL Service. This is also related to the online-based service process carried out by employees at the DUKCAPIL Service, the services provided by existing employees and their implementation.
Efektivitas Penerapan System E-Planning di Badan Perencanaan dan Pembangunan Daerah (Bappeda) Provinsi Sulawesi Utara Paputungan, Agung Pratama; Mandagi, Marthinus; Mantiri, Jeane; haeranah, haeranah
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 15 No 1 (2023): Administrasi Pelayanan Pemerintahan
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v15i1.3424

Abstract

The purpose of this study was to determine the effectiveness of E-Planning in the preparation of the North Sulawesi Provincial RKPD in 2023 at the Regional Planning and Development Agency (BAPPEDA) of North Sulawesi Province, The method used is a qualitative research method, The research location is at the Regional Development Planning Agency (BAPPEDA) Office of North Sulawesi Province. The effectiveness of achieving the goals has been effective where the implementation of e-planning has been very helpful in providing convenience to Bappeda and regional apparatus in preparing the RKPD. For effectiveness, timeliness is not yet effective. Judging from the preparation of the RKPD which took 6 months it could not be completed on time in accordance with the provisions of the applicable regulations. For the effectiveness of human resources is already effective. Judging from the e-planning team that has been able to carry out e-planning well, both in the process of inputting, preparing plans and providing guidance to regional apparatus. For the effectiveness of facilities and infrastructure is already effective. Judging from the availability of supporting facilities and infrastructure such as computers, laptops, printers, wifi, ATK and special e-planning rooms.
Pelayanan Kartu Keluarga di Dinas Kependudukan dan Pencatatan Sipil Kabupaten Minahasa * Banua, Irvan Kristanto; Wawointana, Thelma; Mandagi, Marthinus; Hidayat, Muh Ryan Rahmatul
Jurnal Ilmiah Administrasi Pemerintahan Daerah Vol 15 No 1 (2023): Administrasi Pelayanan Pemerintahan
Publisher : Post Graduate School of Government Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33701/jiapd.v15i1.3425

Abstract

This study aims to determine the effectiveness of family card services at the Department of Population and Civil Registration of Minahasa Regency. The research method used in this study is a qualitative method. The results of the research conducted on family card services at the Minahasa Regency Population and Civil Registration Office show that family card services are quite effective. Judging from several indicators, including 1) Service procedures for issuing family cards at the Minahasa Regency Population and Civil Registration Office are quite effective, this is illustrated by service procedures and service flow that are clear and in accordance with existing service mechanisms, 2) Budget/cost at the Department of Population and Civil Registration of Minahasa Regency it has been quite effective, this is illustrated by the existence of a budget and costs available from the government and the realization of the budget that has been carried out is in accordance with what was planned, 3) Achievement of targets/targets in making family card documents, this means that services are effective and according to plan, 4) High work motivation at the Population and Civil Registration Office of Minahasa Regency can be seen from the services provided to the community as much as possible. This illustrates that family card services are quite effective.
Co-Authors ABDUL RAHMAN DILAPANGA Agung Pratama Paputungan Anita Takalentangen Banua, Irvan Kristanto Devie S R Siwij Dondokambey, Robby Eman, Victor Ady Fitri Herawati Mamonto Goni, James Andrew Adrian Haeranah Haeranah Haeranah, Haeranah Hefenia Inka Mundung Hidayat, Muh Ryan Rahmatul Irvan Kristanto Banua Jeane Mantiri Jetty Erna Hilda Mokat Jetty Erna Mokat Lompoliuw, Meily Meiling Margareth Riisyie Inof Rantung Mariam Wullur Mariam Wullur Muh Ryan Rahmatul Hidayat Nancy Onibala Natasha Katie Giroth Novia Tumilantouw Paputungan, Agung Pratama Philotheus E. A. Tuerah Pinontoan, Richi Cherio R. Palar, Frilia Rafik Recky H.E. Sendouw Sisca B. Kairupan Steven Waworuntu Thelma Wawointana Thiar Sitorus Wilson Bogar Y. Malingkas, Helsi Yana Grice Soway