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Exploration Of The 2021 Senja Drive-In Visitor Experience Using The Event Experience Conceptual Model Wera, Inrid Agelia Floriana; Ainun, Lutfiah Nur; Suroto, Peni Zulandari; Handoko, Rudi; Dewantara, Made Handijaya
Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Event Management Vol 6 No 1 (2023): Journey : Journal of Tourismpreneurship, Culinary, Hospitality, Convention and Ev
Publisher : Politeknik Internasional Bali

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46837/journey.v6i1.151

Abstract

Drive-in Events are a new phenomenon in the event industry in 2020, emerging as innovations to overcome social distancing policies. The researcher was interested in exploring the experience of Drive-In Senja 2021 visitors using the event experience conceptual model, which helps add to the study of event experience and provides insight for the event industry in designing event experiences, especially Drive-In event experiences. This study uses the conceptual basis of the event experience conceptual model. Qualitative approaches and phenomenological methodologies, especially IPA (interpretative phenomenology analysis), were used to examine five informants representing three categories: couple, double date, and girls' night out. The results of data analysis found 37 emergent themes that formed 11 superordinate themes, which constructed the Drive-In Senja event experience conceptual model. The Drive-In Senja event experience conceptual model differs from the event experience conceptual model, namely a personal and social realms in a more detailed event environment. As a result, there are more superordinates in the personal realm than in the event environment, which shows the limitations of Drive-In Senja organizers in designing event environments during pandemic conditions.
Influence of CHSE Certification in Shaping Guest’s Protection Motivation Appraisals and Intention to Stay Widarsyah, Redha; Dewantara, Made Handijaya; Tuguinay, Jovanie
Journal of Indonesian Tourism, Hospitality and Recreation Vol 6, No 2 (2023): Journal of Indonesian Tourism, Hospitality and Recreation (October)
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jithor.v6i2.62010

Abstract

ABSTRACTThis research article aims to examine Indonesian hotel guests’ appraisal toward their intention to stay at CHSE-certified Hotels in Indonesia. The Indonesian Government introduced the Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) certification to ensure the. Three years after its first implementation in 2020, there has been very limited understanding of the influence of CHSE certification on guests’ behavior, and protection and motivations perceptions. Drawing from the Protection Motivation Theory, this research aims to examine the influence of CHSE certification on guests’ protection- motivation attitudes, and their intention to stay in CHSE-certified hotels. Analyzing a sample of 370 online survey responses generated through Populix, hypothesis testing found that guests’ perceived severity, self-efficacy, and response cost significantly and positively influenced their intention to stay. Results imply that the implementation of CHSE certification has increased guests’ awareness of the severity of Covid-19’s effects on public health. Additionally, the certification encourages guest protection (self-efficacy) and abides by the suggested and required protocols (response cost). Practical and research implications and future research suggestions of the study are discussed.ABSTRAKArtikel riset ini bertujuan untuk meneliti penilaian psikologis tamu hotel Indonesia terhadap perilaku intensi dia untuk tinggal di Hotel  bersertifikasi CHSE di Indonesia. Pemerintah Indonesia memperkenalkan sertifikasi Kebersihan, Kesehatan, Keselamatan, dan Kelestarian Lingkungan (CHSE) untuk memastikan keamanan kesehatan masyarakat dan keselamatan perusahaan pariwisata, termasuk akomodasi, untuk beroperasi. Tiga tahun setelah penerapannya yang pertama, masih terdapat pemahaman yang terbatas mengenai pengaruh sertifikasi CHSE terhadap perilaku tamu, serta persepsi perlindungan dan motivasi. Berdasarkan Teori Motivasi Perlindungan, penelitian ini bertujuan untuk menguji pengaruh sertifikasi CHSE terhadap sikap motivasi perlindungan para tamu, dan niat mereka untuk menginap di hotel bersertifikat CHSE. Menganalisis sampel dari 370 tanggapan survei online yang dihasilkan melalui Populix, pengujian hipotesis menemukan bahwa tingkat keparahan yang dirasakan tamu, efikasi diri, dan biaya respons secara signifikan dan positif mempengaruhi niat mereka untuk menginap. Hasil penelitian ini menyiratkan bahwa penerapan sertifikasi CHSE telah meningkatkan kesadaran para tamu akan tingkat keparahan dampak Covid-19 terhadap kesehatan masyarakat. Selain itu, sertifikasi ini mendorong perlindungan tamu (self-efficacy) dan mematuhi protokol yang disarankan dan diwajibkan (response cost). Implikasi praktis dan penelitian serta saran penelitian di masa depan dari penelitian ini juga dibahas.