Article Per Year (5 Year)
p-Index From 2021 - 2026
3.687
P-Index
This Author published in this journals
All Journal Jurnal Pekommas Jurnal Edukasi dan Penelitian Informatika (JEPIN) JTERA (Jurnal Teknologi Rekayasa) SINTECH (Science and Information Technology) Journal JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI Jurnal Teknik Informatika UNIKA Santo Thomas Patria Artha Technological Journal Jurnal Teknologi Informasi dan Multimedia Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian Masyarakat Teknik JUKI : Jurnal Komputer dan Informatika BERNAS: Jurnal Pengabdian Kepada Masyarakat Patria : Jurnal Pengabdian Kepada Masyarakat Jurnal Pengabdian kepada Masyarakat Nusantara Jurnal Abdimas Ilmiah Citra Bakti (JAICB) International Journal of Community Service Jurnal Abdimas Bina Bangsa Jurnal Media Informatika Jurnal Teknik Informatika Unika Santo Thomas (JTIUST) Joutica : Journal of Informatic Unisla Jurnal Pengabdian Pada Masyarakat Indonesia (JPPMI) Konstelasi: Konvergensi Teknologi dan Sistem Informasi Dedikasi: Jurnal Pengabdian Kepada Masyarakat Jurnal Maklumatika Jurnal Informatika Polinema (JIP) Increate
Emerensiana Ngaga
Universitas Katolik Widya Mandira
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Mechanical Engineering Neuroscience Nursing Physics Public Health Social Sciences Veterinary Other

Published : 33 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Jurnal Media Informatika

 1 
Perbandingan Metode Naïve Bayes dan K-Nearest Neighbor Terhadap Sentimen Analisis Pinjaman Online Siki, Yovinia Carmeneja Hoar; Tokan, Thomas Boris Asalodan; Manehat, Donatus Joseph; Ngaga, Emerensiana; Mau, Sisilia Daeng Bakka
Jurnal Media Informatika Vol. 6 No. 3 (2025): Jurnal Media Informatika
Publisher : Lembaga Dongan Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55338/jumin.v6i3.5687

Abstract

This study aims to understand the public opinion in Indonesia regarding the existence of online loans. Online loans are a type of banking service through technology known as the Financial Technology (FinTech) Industry. According to a report by the Financial Services Authority, in August 2023, more than 13.37 million accounts were using this service. Online loan services are considered to provide convenience and comfort for consumers. However, many harmful cases have emerged, such as extremely high interest rates and aggressive debt collection practices that have caused public concern. Therefore, a sentiment analysis is conducted to understand public opinions, which can serve as a reference for online loan service providers and operators. By using 11,288 Indonesian-language tweets, the public opinion on online loans is analyzed. The study employs two sentiment analysis methods: Naïve Bayes and K-Nearest Neighbor. The results of the study show that the sentiment toward online loans is 62.29% negative, 33.19% neutral, and 5.52% positive. The results also indicate that the Naïve Bayes method has slightly higher accuracy (67%) compared to the K-Nearest Neighbor method (63%). It is hoped that this sentiment will have a positive impact on online loan service providers and operators.
Co-Authors Adri Gabriel Sooai Alfry Aristo Jansen Sinlae Amal, Yulius Santana Andrianus Nani, Paskalis Bano, Maria Bello, Maria Florencia Yunita C. H. Siki, Yovinia Carmeneja Hoar Siki, Yovinia Christianto D. Djong D. B. Mau, Sisilia Desyandri Desyandri Dida, Allen Malkiel J. Dior Yosua Christi K.C Donatus Joseph Manehat Emanuel Jando Emiliana Metan Meolbatak Fernandes Xavier Cham, Marcelo Frengky Tedy I Gusti Bagus Wiksuana Ignatius Pricher Agung Nirwanto Samane Jadho, Oliva Jufrison Benyamin Merukh Lake, Floribertha M. Meolbatak, Emiliana Man, Gilang M. C. P. Man, Gilang Mario Conroy Paridy Marselinda Kabu Meco, Luzia Corbafo Meolbatak, Emiliana Metan Nahak, Eviana Nahak, Yasintus Siver Natalia Magdalena Rafu Mamulak Ndasak, Bruno Ortland Neonnub, Yohanes Nggau, Gaudensius Avilia Nggaur, Emanuel N Noni, Stelin Otemusu, Erin Paulander Pande, Juan Felix Tagu Paskalis Andrianus Nani Patrisius Batarius Pattyraja, Agustinus Haryanto Paulina Aliandu Rahaqlaka, W. Bota Rita, Fiktor Jawu Romansa, Oktavianus Fransiskus Sae, Maria Anjelina Samungor, Priskyanus Kewanajan Santoso, Haryanto Selviana Nau Seno, Brigita Ivana Siki, Yovinia C. Hoar Silab, Gregorius Rian Sisilia Daeng Bakka Mau Soares, Jacob Soedjatmiko Sutal, Fransiska Xavariana Taena, Juanto B. G. Taslulu, Maria Yunita Teme, Graciana A. R. Tengangatu, Paul Filson M. Ternoiro Alves Santos, Arão Tokan, Thomas Boris Asalodan Wawo, Maria Monte K. Wijaya, Adi Bagus Putra Yohanes Mada Masa Yohanes R. I. Manek Yovinia Carmeneja Hoar Siki Yulianti Paula Bria