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Educational Service Quality in Vocational High Schools: The Role of Visionary Leadership, Teacher Competence, and Organizational Culture Alamsyah Riky Wardana; Saiful Anwar; Siti Zubaidah
Mindset : Jurnal Pemikiran Pendidikan dan Pembelajaran Vol. 5 No. 2 (2025): Volume 5 Nomor 2 Tahun 2025
Publisher : Actual Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56393/mindset.v5i2.4238

Abstract

This study examines the factors influencing educational service quality in vocational high schools, focusing on visionary leadership, teacher competence, and organizational culture. A quantitative survey design was employed, involving 111 teachers (n = 111) selected using a purposive sampling technique from private vocational high schools in Parung Panjang District, Bogor Regency. Data were analyzed using multiple linear regression with SPSS. The results reveal that visionary leadership, teacher competence, and organizational culture each have a positive and significant effect on educational service quality, both individually and simultaneously. Among these variables, teacher competence demonstrates the strongest influence, as indicated by the highest standardized coefficient (β = [insert value]), highlighting its dominant role in improving educational service quality. This study contributes to the literature by providing empirical evidence on the relative influence of leadership, competence, and organizational culture in shaping educational service quality within the context of Indonesian vocational education. The findings emphasize the importance of strengthening teacher competence, supported by effective leadership and a conducive organizational culture, to enhance the quality of educational services.
PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS, PELATIHAN, DAN MOTIVASI GURU TERHADAP PENINGKATAN KINERJA GURU SEKOLAH DASAR NEGERI GUGUS 20 KECAMATAN CIPUTAT TIMUR Mimchatul Maula; Siti Zubaidah; Saiful Anwar
Ensiklopedia of Journal Vol 8, No 2 (2026): Vol. 8 No. 2 Edisi 3 Januari 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i2.3725

Abstract

The quality of education in Indonesia remains a government priority as outlined in relevant laws and regulations, with teacher performance serving as the main pillar in educating, teaching, guiding, and evaluating students according to competency standards. Initial observations at SD Negeri Gugus 20, East Ciputat District, South Tangerang City, revealed low teacher performance (52.5% issues in work quality such as unstructured lesson plans and weak mastery of material; 65.86% poor work quantity; 56.36% low effectiveness; 65.23% weak collaboration), triggered by suboptimal democratic leadership style, minimal post-pandemic training, and low motivation. Such conditions can be addressed for curriculum innovation. This associative quantitative research examines the influence of democratic leadership style, training, and motivation on teacher performance through a 40-item questionnaire (Likert 1-5, reverse scoring), analyzed using SPSS 27 (normality, linearity, multicollinearity, heteroscedasticity, regression tests). The results show a significant positive influence from all three variables, with policy implications including routine training, effective democratic leadership, and motivation programs to improve teacher performance in public elementary schools.Keywords: teacher performance, democratic leadership, teacher training, motivation, elementary education
Penguatan Literasi Digital untuk Meningkatkan Kreativitas dan Budaya Pembelajaran Peserta Didik Dwi Harianti; Aprilia Azzahra; Auliaul Hanifa; Jaesi Ora Pau; Lisda Fauziyah; Muhamad Nursan Irmansyah; Siti Zubaidah; Yulita Puji Lestari
Kurnia Mengabdi: Jurnal Pengabdian kepada Masyarakat Vol. 3 No. 2 (2026): Kurnia Mengabdi: Jurnal Pengabdian kepada Masyarakat
Publisher : CV. Kurnia Grup

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61476/zb1wmd47

Abstract

Advances in digital technology in the field of education require students to possess digital literacy skills that are not merely technical but also encompass critical thinking, creativity, communication, and the productive use of technology. However, students still tend to use technology primarily for entertainment rather than to support the learning process. This community service activity aims to improve digital literacy, creativity, and the learning culture of students at SMP Negeri 7 in South Tangerang City through an educational and participatory approach. The activity was implemented through initial observation, digital literacy awareness sessions, training in the use of educational digital media, practice in creating digital-based creative works, and evaluation of the activity via pre- and post-tests. The results of the activity indicate that students demonstrated improved understanding of digital literacy, digital ethics, the use of educational digital media, and active engagement in technology-based learning. In addition, students are able to produce various simple digital works, such as educational posters and presentation materials using digital applications. This initiative also fosters a learning culture that is more collaborative, creative, and adaptable to advancements in digital technology. Thus, strengthening digital literacy can serve as an effective strategy for improving the quality of learning and developing students’ competencies in the digital age.