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All Journal Ensiklopedia of Journal The Asia Pacific Journal Of Management Studies Abdi Laksana : Jurnal Pengabdian Kepada Masyarakat Jurnal Kajian Ilmu Pendidikan (JKIP) Jurnal Abdi Masyarakat Humanis Paidea : Jurnal Pendidikan dan Pembelajaran Indonesia Mindset : Jurnal Pemikiran Pendidikan dan Pembelajaran Lucerna : Jurnal Riset Pendidikan dan Pembelajaran Khidmah Nusantara
Siti Zubaidah
Universitas Pamulang
Arts Humanities Computer Science & IT Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Social Sciences Other

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Educational Service Quality in Vocational High Schools: The Role of Visionary Leadership, Teacher Competence, and Organizational Culture Alamsyah Riky Wardana; Saiful Anwar; Siti Zubaidah
Mindset : Jurnal Pemikiran Pendidikan dan Pembelajaran Vol. 5 No. 2 (2025): Volume 5 Nomor 2 Tahun 2025
Publisher : Actual Insight

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56393/mindset.v5i2.4238

Abstract

This study examines the factors influencing educational service quality in vocational high schools, focusing on visionary leadership, teacher competence, and organizational culture. A quantitative survey design was employed, involving 111 teachers (n = 111) selected using a purposive sampling technique from private vocational high schools in Parung Panjang District, Bogor Regency. Data were analyzed using multiple linear regression with SPSS. The results reveal that visionary leadership, teacher competence, and organizational culture each have a positive and significant effect on educational service quality, both individually and simultaneously. Among these variables, teacher competence demonstrates the strongest influence, as indicated by the highest standardized coefficient (β = [insert value]), highlighting its dominant role in improving educational service quality. This study contributes to the literature by providing empirical evidence on the relative influence of leadership, competence, and organizational culture in shaping educational service quality within the context of Indonesian vocational education. The findings emphasize the importance of strengthening teacher competence, supported by effective leadership and a conducive organizational culture, to enhance the quality of educational services.
PENGARUH GAYA KEPEMIMPINAN DEMOKRATIS, PELATIHAN, DAN MOTIVASI GURU TERHADAP PENINGKATAN KINERJA GURU SEKOLAH DASAR NEGERI GUGUS 20 KECAMATAN CIPUTAT TIMUR Mimchatul Maula; Siti Zubaidah; Saiful Anwar
Ensiklopedia of Journal Vol 8, No 2 (2026): Vol. 8 No. 2 Edisi 3 Januari 2026
Publisher : Lembaga Penelitian dan Penerbitan Hasil Penelitian Ensiklopedia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33559/eoj.v8i2.3725

Abstract

The quality of education in Indonesia remains a government priority as outlined in relevant laws and regulations, with teacher performance serving as the main pillar in educating, teaching, guiding, and evaluating students according to competency standards. Initial observations at SD Negeri Gugus 20, East Ciputat District, South Tangerang City, revealed low teacher performance (52.5% issues in work quality such as unstructured lesson plans and weak mastery of material; 65.86% poor work quantity; 56.36% low effectiveness; 65.23% weak collaboration), triggered by suboptimal democratic leadership style, minimal post-pandemic training, and low motivation. Such conditions can be addressed for curriculum innovation. This associative quantitative research examines the influence of democratic leadership style, training, and motivation on teacher performance through a 40-item questionnaire (Likert 1-5, reverse scoring), analyzed using SPSS 27 (normality, linearity, multicollinearity, heteroscedasticity, regression tests). The results show a significant positive influence from all three variables, with policy implications including routine training, effective democratic leadership, and motivation programs to improve teacher performance in public elementary schools.Keywords: teacher performance, democratic leadership, teacher training, motivation, elementary education
Co-Authors Alamsyah Riky Wardana Angela Marisa Mau Asqia Dinda Pratiwi Astri Nursifa Dante Beka Qashidie Desilia Purnama Dewi Herdi Wisma Jaya Herdi Wisman Jaya Irine Budi Habsari Kamelia Lusi Eska Pandini M. Hanif Farhan Amin Mimchatul Maula Nani Nuraeni Sarah Purwanti Purwanti Ratna Suminar Saiful Anwar Sri Astuti Sugiyarto Sugiyarto Sugiyarto Sugiyarto Syifa Hayatillah Yulita Pujilestari Yunita Fitri Nugraheni