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All Journal JURNAL ADMINISTRASI PUBLIK JURNAL ADMINISTRASI BISNIS Jurnal Administrasi Bisnis
Martha Ogotan
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Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

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Efektivitas Kerja Badan Pengelolah Keuangan Dan Pendapatan Daerah Dalam Pemungutan Pajak Bumi Dan Bangunan Pedesaan Dan Perkotaan Di Kabupaten Bolaang Mongondow Timur MAKALALAG, POPPYANA; OGOTAN, MARTHA; KOLONDAM, HELLY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 63 (2018): JURNAL ADMINISTRASI PUBLIK
Publisher : Sam Ratulangi University

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AbstrakTujuan penelitian ini adalah untuk mengetahui efektivitas kerja Badan Pengelolah Keuangan DanPendapatan Daerah dalam pemungutan pajak bumi dan bangunan pedesaan dan perkotaan. Manfaatpenelitian, sebagai bahan informasi atau masukkan kepada pemerintah daerah Kabupaten BolaangMongondow Timur terlebih khusus Badan Pengelola Keuangan Dan Pendapatan Daerah dalammeningkatkan efektivitas kerja pemungutan pajak bumi dan bangunan pedesaan dan perkotaan.Metode yang digunakan dalam penelitian adalah metode kualitatif dengan pendekatan deskriptif.Serta lokasi penelitian di Badan Pengelola Keuangan Dan Pendapatan Daerah Kabupaten BolaangMongondow Timur.Berdasarkan hasil penelitian efektivitas kerja Badan Pengelola Keuangan Dan Pendapatan Daerahdalam pemungutan pajak bumi dan bangunan pedesaan dan perkotaan sudah efektif dilihat daribeberapa unsur efektivitas menurut Duncan dalam Steers (1985) yaitu pencapaian tujuan, integrasi,dan adaptasi.Kata kunci: Efektivitas Kerja, PBB-P2.
EFEKTIVITAS PELAYANAN PERUSAHAAN DAERAH AIR MINUM DI KAWANGKOAN UTARA KABUPATEN MINAHASA MANITIK, ROLANDO; Rares, Joyce Jacinta; Ogotan, Martha
JURNAL ADMINISTRASI PUBLIK Vol 3, No 41 (2016)
Publisher : Sam Ratulangi University

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ABSTRACT: Water plays an important role in human life, animals, plants and other bodies. The water weneed is water that meets the requirements of good health, physical requirements, chemical, bacteriologicaland radioactive. Uncontaminated water is defined as water that does not contain a specific foreignsubstances in quantities exceeding the limits set so that the water can be used normally. General conditionsfaced Water District Kawangkoan North in connection with customer service that is the difficulty ininstallation or connection to a public that has been registered but has not been connected or has not receivedinstallation, as well as the distribution of water that sometimes substandard home-home customer. As forthe purpose of this study was to determine how the effectiveness of local water companies in North MinahasaDistrict Kawangkoan.The method of this research is qualitative research methods and data collection techniques in this study isthe observation / observation localized research, conduct interviews, and documentation. The researchshows that there are some constraints in the service of the Regional Water Company office in NorthKawangkoan.Keywords: Effectiveness Service, the Regional Water Company.
Kualitas Pelayanan Publik Di Kantor Camat Pineleng Kabupaten Minahasa Tombiling, Nikita Debora; RUMAPEA, PATAR; OGOTAN, MARTHA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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ABSTRAK: Public Service is any activity in the framework of fulfillment of basic needs in accordance withthe basic rights of every citizen or resident of an item, service and administrative service provided by theservice providers related to the public interest. Examples of public services in the form of administrativeservices namely the making of Domicile Letters, Birth Certificates, and Purchase Deed Certificate, servicesin the form of services such as post office and bank. While services in the form of goods such as tax paymentsused for the construction of state infrastructure such as bridges and highways. Quality of service is acondition where created a dynamic relationship between users and service providers, good service, human.Public service is closely related to the ability, responsiveness, timeliness, and available infrastructure. If theservices provided are in accordance with the expected by service users, it can be said that service is a qualityservice. Conversely, if the services provided are not in accordance with the expectations of service users, itcan be said that the service is not qualified. Good service quality is not based on the perspective or perceptionof service providers but rather based on consumer perceptions and rules or provisions about the quality ofservice.Kata kunci: Quality, Public Service, sub-District Government
PENGARUH IMPLEMENTASI KEBIJAKAN ETIKA JABATAN TERHADAP KINERJA APARATUR BIROKRASI ( Suatu Studi Di Sekretariat Daerah Propinsi Sulawesi Utara ) KAUNANG, REZHA; SONDAKH, TELLY; OGOTAN, MARTHA
JURNAL ADMINISTRASI PUBLIK Vol 3, No 004 (2014)
Publisher : Sam Ratulangi University

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ABSTRAK : PP.42 of 2004 mandated that in the execution of official duties and everyday life and everycivil servant is obliged to be guided by the ethical position that applies to all civil servants. However, inreality the values or ethical norms contained in the policies of the ethics office has not been fullyimplemented in earnest by the bureaucratic apparatus (PNS), so that may have an impact on performance.The purpose of this study was to determine the effect of the implementation of ethics policies on theperformance of bureaucratic positions in North Sulawesi Provincial Secretariat.The method used in this study is a quantitative method. Source of data / research respondentswere as many as 50 employees were taken with a random sampling technique from 460 employees inNorth Sulawesi Provincial Secretariat. Data collection using questionnaire and assisted with interviewtechniques. The analysis technique used is the percentage analysis, linear regression analysis and productmoment correlation.The results showed: (1) variable regression coefficient ethical positions on policy implementationlevel and the performance of the apparatus is very significant posifive (2) the correlation coefficient andthe coefficient of determination of office ethics policy implementation variables on the performance of theapparatus is high / strong and highly significant.Based on the results of that study concluded that the implementation of the ethical policy positions hadfunctional relationships and positive influence on the category of high and very significant to theperformance of the apparatus in North Sulawesi Provincial Secretariat. This shows that theimplementation of civil service ethics policy positions (PP.42 2004) has been able to provide a positiveimpact for increased performance bureaucratic apparatus.Based on these conclusions suggested: (1) understanding, appreciation and practice of the ethicalprinciples set out in the civil service ethics policy positions (PP. 42 2004) needs to be an increase in thebureaucratic apparatus. (2) required the commitment of the elite bureaucracy to implement policypositions with good ethics and correct; (3) a continuous basis an assessment of the level of implementationof the ethical policy positions through a monitoring mechanism, and then evaluated and attempted repair.Keywords: ethics policy positions, performance of the apparatus.
EFEKTIFITAS PENGGUNAAN PORTAL AKADEMIK DI FAKULTAS ILMU SOSIAL DAN POLITIK UNIVERSITAS SAM RATULANGI MANADO MOTULO, BRENDA NATALIA; Ogotan, Martha; Londa, Very
JURNAL ADMINISTRASI PUBLIK Vol 1, No 37 (2016)
Publisher : Sam Ratulangi University

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ABTRACK : This study aims to determine the effectiveness of using the Academic Portal at SamRatulangi University, especially the Faculty of Social and Political Sciences. This research was conductedusing qualitative descriptive method. The results showed that: Use of Academic Portal Fispol Sam RatulangiUniversity in Manado was very helpful during the process of learning but not fully effective. Entry portalprovides benefits to the academic institutions, students, lecturers and managers to be able to present all theneeds, such as: Card Planing Study, Lecture Attendance List, Card Study Results, academic transcripts, aswell as matters relating to the management of Graduation and diploma and other data needs. Use ofAcademic Portal in Fispol Unsrat not been effective in terms of time and costs and yet provide satisfaction forall users; Factors Supporting Use of Academic Portal Fispol Sam Ratulangi University in Manado are allelements of the campus, namely: leadership, staff and students as well as quality assurance. In addition, thecentral and provincial government support and human resources employees very major contribution inacademic portal usage; The obstacles encountered in the use of Academic Portal Fispol Sam RatulangiUniversity in Manado is internal constraints and external constraints. Internal constraints are constraintsthat come from the users in this case are the students and lecturers as well as the manager himself who oftenlack discipline in terms of time to access the portal, causing entered data can not be registered because itdelays access and input data online. External constraints are the constraints that come from outside which inthis case is a disorder of the Internet network; and efforts are being made to overcome the obstaclesencountered in the use of the portal academic Fispol Sam Ratulangi University in Manado not all beimplemented must be through socialization and introduction to the faculty and students back, also in theform of an announcement on the bulletin boards of faculty regarding the charging time and the deadline forfilling the portal academic , but it also attempted dissemination through seminars to introduce more featuresand for the smooth process of the lecture. Besides maximizing the existing infrastructure to support theoperation of the academic portal usage such as efforts to overcome problems with the procurement networkof free internet network in a campus environment and other measures which have not been done.Keywords: Effectiveness, Academic Portal
EFEKTIVITAS SIMPAN PINJAM KOPERASI BAGI MASYARAKAT PETANI DI DESA MANGARAN KECAMATAN KABARUAN KABUPATEN KEPULAUAN TALAUD Tamaheang, Sendi Prastika; OGOTAN, MARTHA; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 5, No 81 (2019)
Publisher : Sam Ratulangi University

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The effectiveness of cooperative savings and loans is one of the programs oractivities that have a savings and loan system that is implemented and managed bycooperatives in order to help people who are experiencing economic problems thatneed funds and to develop businesses. The purpose of saving and loan cooperativesis to prosper members and the community. This effort aims to increase the need andability to defend themselves and free themselves from economic difficulties.Thisresearch uses a descriptive-qualitative approach. The focus of this research is theeffectivenes of cooperative savings and loans observed from the aspects ofproduction, efficiency, satisfactio, adaptation/ flexibility, and development.Research informants were the head of the cooperative, members of the cooperative,totaling six people. Data collection used interview guidelines, while the analysistechnique used is an interactive model analysis of miles and hubernan.The resultsshowed that the effectiveness of cooperative savings and loads in the productionstage is still ineffective, which is still experiencing losses in capital which causescooperatives not to run smoothly, in the efficiency and satisfaction stage it is saidto have not been effective because, it is still not good in providing services tocustomers because of the lack of facilities and infrastructure, in the adaptationstage is still not effective because there is still a lack of leadership to adapt inproviding socialization and training for employees, and the development stage isnot yet effective because there is still a lack of employees in place and facilities inthe cooperative are inadequate. The problem is an important note for cooperativesbecause of constraints in the form of facilities and infrastructure, capital andmanagement services that are less effective that makes cooperatives not runwell.therefore, there needs to be more attention from the leadership so that itcomplements the needs of the cooperative for the sake of progress and mutualprosperity.Key word:Effectiveness, Savings and loans, Cooperative, Farming communities.
PERAN PENDAMPING DANA DESA DALAM PENGELOLAAN ANGGARAN DANA DESA DI DESA SALUTA KECAMATAN GALELA UTARA KABUPATEN HALMAHERA UTARA LOBOR, NARWIN; OGOTAN, MARTHA; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 52 (2018)
Publisher : Sam Ratulangi University

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he objective of the study was to explain the role of village fund supporters in the management ofvillage budget funds in Saluta Village, North Galela District, North Halmahera District. This study useddescriptive qualitative method. The role of village fund supporters in managing the village funding budgetis seen from three indiktaors namely planning, implementation, and monitoring. The research informantsare Village Head, Village Secretary, Village Treasurer, Head of Sub-District Coordinator Coordinator,Village Local Assistant Officer. Date collection using interview guides, observation study documentationwhile the analysis technique is done through the stages of data collection, data reduction, data presentation.Based on the results of data analysis, it is concluded that the role of village funding supporters in managingthe village budget funds in Saluta Village, Gaelautara District, North Halmahera Regency, is seen from theindicators of planning, implementation and monitoring has not been maximally implemented.Based on the result of the research, it is found that the role of the village fund counselor in managingthe village budget is not maximized so that it can be recommended suggestion: The companion mustunderstand the mechanism of the companion officer in seeing the priority of community needs. Villagecounseling officers should be people who have good skills in the aspects of knowledge / education (technicalskills specialist), experience, mental attitude, and have a commitment and high integrity in carrying outduties and functions as a companion; Village facilitators should further optimize their functions throughmonitoring the allocation of village funds in the development of village infrastructure Saluta done regularlyand periodically.Keywords: Roles, Assistance, Management, Village Funds.
KEMAMPUAN KERJA TENAGA MEDIS DI PUSAT KESEHATAN MASYARAKAT TARIPA KECAMATAN PAMONA TIMUR KABUPATEN POSO BANDO, PUTRI AGRIANE; OGOTAN, MARTHA; PALAR, NOVIE ANDERS
JURNAL ADMINISTRASI PUBLIK Vol 4, No 64 (2018)
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This research was conducted for the purpose of explaining the ability medics working in community healthcentres Taripa Subdistrict Pamona language East of Poso in the development of the science of publicadministration . Basic problems seen in Clinics is implementing health technical unit under the supervision ofhealth services District/City that still confronted on the issue the ability of medical personnel. This researchwith qualitative design, data were collected by means of interviews, observation and study of documentation.The data collected is analyzed through categorization and data reduction, data grouped subsequently draftedin the form of narratives, so data-shaped series of meaningful information in accordance with the researchissues. m elakukan on data interpretations and conclusions based on the order of narration have beencompiled on the third stage, so that it can give an answer to the problem of research. The study found that theability of medical personnel working in community health centres Taripa Subdistrict Pamona language Eastof Poso which is examined from intellectual ability, interpersonal skills, adaptability and results orientationcapability has not been done properly. Suggested improvements To make improvements in terms of staffingstatus of medical personnel, provide incentives that match workload to medical personnel, improve theplanning pattern for this to happen in a way do the preparation of plans and service needs sesai with konsisiwork unit and includes medical personnel in health pelatuhan handler activities according to the needs in thehealth service in the ability of medical personnel working in the Centre Public Health.Keywords: Ability, Work, Medical Personnel.
EFEKTIVITAS PENANGANAN KELUHAN PUBLIK DI KANTOR DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN PULAU TALIABU PROVINSI MALUKU UTARA ALIANI, GUSMAN; OGOTAN, MARTHA; TULUSAN, FEMMY
JURNAL ADMINISTRASI PUBLIK Vol 5, No 75 (2019)
Publisher : Sam Ratulangi University

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Public services generally focus on a very broad aspect of life. In the life of the state, the government must provide a variety of community services needed by the community, ranging from services in the form provided or other services in order to meet the needs of the community in fulfilling population data and civil registration. Various public reform movements carried out by the government, but still there is pressure from the public to be accelerated. The quality of public services is provided by the government. Also complaints from the community can vary from community to the assistance provided may vary by all communities, furthermore specifically for population services it becomes more popular in the community. Making population services the most, representing the community. Note the District Civil Service Office of Taliabu Island Regency has received the title of permit for administration of population administration and civil registration, in fact in Pulau Taliabu Regency there is still a connection with population administration and civil registration. The problems mentioned above are slower solutions. The administrative settlement process is related to population administration in addition to those carried out at the Population and Registration Office of the Civil Regency, Taliabu Island in the discussion of community complaints, not the availability of facilities or media in helping the community. An example is given a box of suggestions or input from the community on the services provided by the Population and Civil Registration Office of Taliabu Island, related to the implementation of population administration. Keywords: Effectiveness, Handling, Complaints Public
PERANAN DINAS KEBUDAYAAN DAN PARIWISATA DALAM PENGEMBANGAN OBJEK WISATA DI KABUPATEN KEPULAUAN SANGIHE HAMEL, ALVINITA; Ogotan, Martha; Tulusan, Femmy
JURNAL ADMINISTRASI PUBLIK Vol 3, No 046 (2017)
Publisher : Sam Ratulangi University

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ABSTRACTLocated in the northernmost position of Indonesia and adjacent to neighboring Philippines, Sangihe regency store tourism potential with a million charms but some promising potential tourist attraction is still not getting more attention from the local government, especially the Department of Culture and Tourism of the District of Sangihe Islands so can not yet Attracting as many foreign and dosmetic tourists as possible to visit the area.In the preparation of this study the authors use Descriptive Research Methods intended to obtain information on the Development of Tourism Objects in the Department of Culture and Tourism District of Sangihe Islands. As for the informants in this study is the informant that has relevance to the problem and focus of research studied.Based on the result of research that role of culture and tourism in developing tourism object based on three indicator that is coordinator, facilitator, stimulator and there are some efforts done by Department of Culture and Tourism in developing tourism object that is Provision of Master Plan of Tourism Development Area, Culture and Tourism Department do cooperation between Government agencies, the Government in collaboration with the private sector in managing attractions, Human Resources Development tour. Keywords: Role, Object of Tourism Development
Co-Authors Adipati Napoleon Alden Laloma Aler, Yeilan Stasia ALIANI, GUSMAN Anita Christine Runtu, Anita Christine ANSARI SAIYA, ANSARI ASTONO, MARIYATI BANDO, PUTRI AGRIANE BELLA, JELSI NOVITA BINGKU, JANWAR BOLANG, IRENE PAULINA BRENDA NATALIA MOTULO, BRENDA NATALIA Burhanuddin Kiyai BUYUNG, RIVALDY DESTRINA PALIEMA, DESTRINA Deysi Tampongangoy Dyna Maryanti Tahupiah, Dyna Maryanti ERARI, ABERT NIKOLAS Fanrico Soukotta, Fanrico FATMAWATI UMASANGADJI Femmy Nurul Akbar FEMMY TULUSAN FLORENCE DAICY LENGKONG Grace Manimpurung, Grace HAMEL, ALVINITA Helly Kolondam HETRONAP KOGOYA, HETRONAP HUMAPI, JULIEN Jantje Mandey Jeferson Glandy Lumentah, Jeferson Glandy JENILDA PAPUTUNGAN Jhonny Hanny Posumah, Jhonny Hanny JOHNNY HANNY POSUMAH JOORIE MARHAEN RURU Joyce Rares KOGOYA, ORINA KOSO, JELI Kurang, Olisstefiyani Lahamadi, Feki LARENGGAM, SRIA LOBOR, NARWIN LUMI, JACKLIN MAKALALAG, POPPYANA MALEMPI, LIANASTASIA Maliki, Tiara Murtifa MANITIK, ROLANDO MANUHO, IRMA MULIATI MBAE, AGHNES TRESYA Mefry Pandoh Meytha Margaretha Sumual, Meytha Margaretha MOKOAGOW, MELIANI MONTOALI, VALENTIN Novie Anders Palar, Novie Anders NOVVA PLANGITEN PANURAT, ALFONSIUS Patar Rumapea RANTUNG, VINCENT Reni Liba Saba, Reni Liba REZHA KAUNANG Rilia Lita Rantung, Rilia Lita RORIMPANDEY, CHRISTOFEL Rorong, Meirando E. ROSITA Umaternate, ROSITA Rully Mambo SALDRAK, PUPUT Salmin Dengo SANDUYO, ADRIAN SANI, TITUS SLAMET, AYU NINGSI Stefanus Sampe, Stefanus Takaliuang, Arfan Tamaheang, Sendi Prastika TAMPI, GUSTAAF BUDI TELLY SONDAKH TETHOOL, HENDRIK TOLOLIU, ANDRE WILDY Tombiling, Nikita Debora VALLEN REZA PRATAMA MAWU VAN GOBEL, MUZDALIFA VERY LONDA WATUNG, FRILIA FEREN