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Journal : JOURNAL OF APPLIED BUSINESS ADMINISTRATION

ANALISIS SISTEM COLD CHAIN DENGAN STRATEGI DESENTRALISASI COLD STORAGE TERHADAP STABILITAS HARGA KOMODITAS IKAN KEMBUNG DI LAMONGAN JAWA TIMUR DENGAN PENDEKATAN SIMULASI SISTEM DINAMIS Dian Mulyaningtyas; Niniet Indah Arvitrid; Adhitomo Wirawan; Mia Syafrina
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 4 No 2 (2020): Journal of Applied Business Administration - September 2020
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v4i2.2181

Abstract

Indonesia sebagai negara dengan jumlah pulau terbanyak di dunia, maka potensi sektor kelautan dan perikanan Indonesia sangat signifikan dalam pertumbuhan perekonomian dan pemenuhan kebutuhan pangan nasional. Tingginya potensi perikanan laut ternyata tidak diikuti dengan stabilitas harga ikan. Harga ikan laut cenderung fluktuatif karena adanya ketidakpastian hasil tangkapan ikan dari nelayan. Penelitian ini merancang model sistem cold chain dengan mdel sentralisasi cold storage yang bertujuan untuk menjaga stabilitas supply ikan ke pasar sehingga stabilitas harga ikan menjadi lebih baik. Penelitian ini menggunakan pendekatan sistem dinamis untuk denganrancanga system desentralisasi cold storage dengan di hulu dan hilir yaitu di Kota Surabaya, Malang dan Jombang Jawa Timur. Berbagai kondisi kenaikan supply, kenaikan demand serta kapasitas cold storage menjadi parameter untuk disimulasikan. Hasil penelitian ini menunjukan sistem cold chain yang dibangun dalam model ini mampu mengurangi variansi rata-rata harga ikan secara signifikan apabila diikuti dengan kenaikan pasokan.
THE EFFECT OF TRANSFORMATIONAL AND TRANSACTIONAL LEADERSHIP STYLE ON EMPLOYEE PERFORMANCE WITH WORK MOTIVATION AS INTERVENING VARIABLE Asman Tayo; Mia Syafrina; Adhitomo Wirawan
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 6 No 1 (2022): Journal of Applied Business Administration - Maret 2022
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v6i1.3378

Abstract

This study explores the effect of transformative transactional leadership style on employee performance, with work motivation as an intervening variable. The respondents of this survey were the population of the Riau Islands National Narcotics Agency, which amounted to 68 respondents. Using the sampling method is intended by the sampling method. In this survey, data is collected through a survey in the form of Google Forms. Descriptive and route analysis were used as data analysis techniques. The results of the three independent variables are 1. The transformational leadership style variable has a positive and important effect on work motivation. 2 The transaction leadership style variable has a significant negative effect on work motivation. 3. The transformational leadership style variable has a positive and significant effect on employee performance. 4. Transactional leadership style variable has a negative effect on employee performance. 5. Fluctuating work motivation has a positive and significant effect on employee performance
Factor Analysis Of Working Environment Factors, Worker Awareness, Top Management, Worker Communication, Regulations and Procedures(K3), And Availability of Signs (K3) to The Occupational Health And Safety (K3) Implementation At PT. Primary Mirasindo Dian Mulyaningtyas; Nadiya Pranela; Mia Syafrina
Journal of Applied Business Administration Vol 7 No 1 (2023): Journal of Applied Business Administration - Maret 2023
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v7i1.5366

Abstract

This study aims to determine the analysis of work environment factors, worker awareness, work motivation, top management, worker communication, K3 rules and procedures, and the availability of K3 signs that significantly affect Occupational Health and Safety at PT. Mirasindo Perdana partially and simultaneously. The sample in this study used random sampling, so that the results obtained were 134 respondents from employees of PT. Mirasindo Perdana, the data collection technique used is through a questionnaire. This study uses factor analysis and multiple linear regression analysis with the help of computer software for SPSS version 20 statistics. work (X3), top management (X4), worker communication (X5), K3 rules and procedures (X6), and the availability of K3 signs (X7) have a positive and significant simultaneous effect on Occupational Health and Safety. while those that partially represent independent variables or other factors are top management (X4), K3 rules and procedures (X6), and the availability of K3 signs (X7). It can be seen that top management (X4), K3 regulations and procedures (X6), and the availability of K3 signs (X7) have a positive and significant impact on Occupational Health and Safety at PT. Mirasindo Perdana.
Evaluating the Impact of Customer Service Quality on Customer Satisfaction at XYZ Company Syafrina, Mia; Siregar, Purnama Ramadhani
Journal of Applied Business Administration Vol 8 No 2 (2024): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.v8i2.8361

Abstract

This study examines the impact of service quality on customer satisfaction at XYZ Company, with a specific focus on the role of customer service. Using quantitative methods, the study sampled 100 respondents. The research involved testing the validity and reliability of questionnaire instruments, and data analysis included multiple linear regression, t-tests, and F-tests. The findings reveal that, overall, service quality significantly affects customer satisfaction. Specifically, reliability, responsiveness, assurance, and tangibles have a significant impact, while empathy does not. This research contributes valuable insights for developing marketing and service management strategies to enhance customer satisfaction and offers data-driven guidance for gaining a competitive edge.
The effect of online customer review and perceived risk on purchase decisions: A study of Somethinc consumers on the TikTok shop platform Syafrina, Mia; Asyifa, Pramitha; Firdaus, Fadli; Sudarso, Dian Mulyaningtyas; Mulyana, Andi Erna
Journal of Applied Business Administration Vol 10 No 1 (2026): Journal of Applied Business Administration
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jaba.12040

Abstract

This study analyzes the effects of online customer reviews and perceived risk on Somethinc consumers’ purchase decisions on TikTok Shop in Batam. A quantitative survey was conducted with 100 Generation Z respondents aged 15–24 years who had previously purchased Somethinc through TikTok Shop. Data were collected using a 4-point Likert questionnaire distributed via Google Forms and analyzed with multiple linear regression. The results show that online customer reviews have a positive and statistically significant effect on purchase decisions, while perceived risk has a negative but insignificant effect. Together, the two variables explain 36.8% of the variance in purchase decisions. These findings highlight the strategic role of user-generated reviews in shaping Gen Z consumers’ purchasing behavior and suggest that perceived risk may be less salient for a well-known local beauty brand operating on a popular social commerce platform.