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PELAYANAN KESEHATAN PESERTA BADAN PENYELENGGARA JAMINAN SOSIAL DI PUSKESMAS GELA KECAMATAN TALIABU UTARA KABUPATEN PULAU TALIABU PROVINSI MALUKU UTARA SAHUPALA, SAHIL; RORONG, ARIE JUNUS; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
Publisher : Sam Ratulangi University

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Abstract: the purpose of this research is to find out how the development of healthcare participants in the BPJSClinics North District Kecamatan Gela Taliabu island of Taliabu North Maluku province. This study usesqualitative methods. Informant this research as many as 10 people including 5 as employees of clinics and 5 asa society (BPJS participants).Data collection techniques used are interviews, while data analysis is done with a qualitative interactive methodof analysis techniques from Miles and Hubermann.Based on the results of the research infrastructure is very minimal and limited medical tools, such as lack ofambulance which sometimes cannot be used because of the damage, the bed less, pusling vehicles (itinerantclinics) that are not function to load the service activity does not run optimally. Clinics Gela that have only 1person of the doctor and it's not the doctor, the nurse who is still less responsible in serving patients, as well asdrugs that have not been sufficient. Still kakunya the existing system in organizing special participant for thefirst administration BPJS, people still often mess around with the actual administration of the activities can beperformed once the patient handled/get advance treatment to get a reference letter. Clinics of Gela who wasalready quite well in providing services/redirection in the management of the BPJS files.Keywords: Service, Health, Participants Of The BPJS.
EFEKTIVITAS SISTEM BIROKRASI PELAYANAN PUBLIK DI DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN MINAHASA LUMANSIK, DENIS PATRICK; LENGKONG, FLORENCE DAICY; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 5, No 84 (2019)
Publisher : Sam Ratulangi University

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Bureaucracy is an important instrument in a society whose presence is inevitable. Bureaucracyis a logical consequence of accepting the hypothesis that the state has a sacred mission that is to prosper itspeople through bureaucratic media, therefore the state must be directly involved in producing public goodsand services needed by its people. The state is actively involved in the social life of its people even if it isnecessary for the state to decide what is best for its people. For this reason, the state builds an administrativesystem that aims to serve the interests of its people, which is called the bureaucracy. Current conditionsobtained in the regions indicate that the implementation of public services is still faced with a governmentsystem that has not been effective and efficient and the quality of human resources of the apparatus isinadequate. This can be seen from the still many complaints on complaints from the public both directly andthrough mass media, such as convoluted procedures, there is no certainty in the period of settlement, costs tobe incurred, less transparent requirements, the attitude of officers who are less responsive and etc. Giving riseto a bad image that is not good for the government image in the eyes of its own people, especially in the eyesof ordinary people who do not know anything about bureaucracy. Basically, effectiveness is a level of successin achieving goals. Stating that effectiveness comes from the word effectives which means the extent to whichor to what extent the group reaches its goal. The system is a set of elements that are interrelated and influenceeach other in carrying out joint activities to achieve a goal, the bureaucracy is a system of government that isrun by government employees because it has held to the hierarchy and levels of office. Service is an action onthe actions of a person or organization to provide satisfaction to customers of a product or a service that theyneed. This research then this research uses descriptive qualitative research methods. The services provided bythe Population and Civil Registry Office cannot be said either because the management of documents has notbeen running optimally, the program system in Capil is still often experiences disruptions as a result of the e-ID card manufacturing process being hampered. the services provided are still not good either because theexisting services are still not quickly captured and consequently the public service process is hampered.Keywords: Evectivity, System Bureaucracy, Public Service.
KEBIJAKAN PEMERINTAH DAERAH DI BIDANG PERTANIAN DALAM MENSEJAHTERAKAN MASYARAKAT MISKIN DI KABUPATEN KEPULAUAN TALAUD BANDIL, ALFA; RUMAPEA, PATAR; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 57 (2018)
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Abstract: The welfare of the community is one of the goals expected by every region is no exception for theTalaud Island Regency various efforts are designed and implemented by the local Government solely to promotegrowth for the region itself and then expected to have a positive impact on the welfare of the community. Whilethe welfare of poor people in Talaud Island Regency is still now seen from the income of the community that issmall based on data in Central Bureau of Statistics of Talaud island Rehency. Local Government throughAgricultural Service of Agriculture of Talaud Island Regency create and implement program of empowermentof poor society working as farmer where community empowerment is done by forming group of farmer withhofe of existence of group of farmer this can improve prosperity of society which categorized as poor society.This research uses data collection technique that is descriptive research through technique of data collectionthat is observation, interview, anda documention. With data analysis techniques namely data reduction, datapresentation and conclusion. The fidings of this study indicate that the various agricultural assistance providedby the Local Government to be distributed to the poor through astablished farmer groups has had a good enoughimpact for the poor. Trough the assistance provided at least the level of income and and walfare of the poorhave started to rise to a better level than before, although not all poor people feel the help given by the LocalGovernment due to various limitations experienced by the Local Government one of then is the limited fundsso that the process of providing assistance in the field of agricultura is not given fully to the poor but is graduallygranted to the community throught a predetermined procedure.Keywords : Local Government, Policy, Agriculture
MANAJEMEN PELAYANAN PENANGGULANGAN HIV/AIDS PADA KOMISI PENANGGULANGAN AIDS (KPA) KOTA MANADO RIKUN, ALWAN; LENGKONG, FLORENCE DAICY; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 5, No 85 (2019)
Publisher : Sam Ratulangi University

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penelitian ini bertujuan untuk mengetahui manajemen pelayanan penanggulangan HIV/AIDSpada Komisi Penanggulangan Aids (KPA) Kota Manado. Penelitian ini menggunakan metodekualitatif dengan informan dari unsur Pegawai Komisi Penanggulangan AIDS (KPA) Kota sebanyak3 orang yaitu : Ketua KPA (1 orang), dan staf/pegawai KPA (3 orang); sedangkan informan darimasyarakat penerima pelayanan sebanyak 3 orang. Teknik pengumpulan data yang digunakan adalahwawancara, observasi dan dokumentasi. Data dianalisis secara kualitatif dengan deskriptif naratifyang didukung oleh data primer dan sekunder. Hasil penelitian menunjukkan bahwa terkait (1)Planning (perencanaan) dalam hal ini dilihat dari penetapan dan penyusunan program sudah sangatbaik karena keterlibatan setiap komponen KPA Kota Manado dalam penetapan dan penyusunanprogram kerja baik jangka panjang, jangka menengah dan jangka pendek juga visi misi yangmengacu epidemi nasional dan kondisi masyarakat Kota Manado. (2) Organizing (pengorganisasian)berkenaan dengan prosedur pelayanan penanggulangan HIV/AIDS juga dinilai sudah baik. PasalnyaKPA menggunakan 3 tahapan dalam prosedur pelayanannya yaitu temukan, obati dan pertahankan.Tak hanya prosedur pelayanannya, tapi prosedur penetapan personil dan struktur organisasi jugasangat diperhatikan, untuk itu KPA Kota Manado mengadakan recruitmen yang ketat demimenyaring personil yang berkompeten dibidangnya sebelum kemudian ditetapkan sebagai personildalam struktur yang ditetapkan dalam SK Walikota. (3) Actuating (pelaksanaan) dimana langkahutama pelaksanaan pelayanan penanggulanagan HIV/AIDS KPA Kota Manado antara lain denganpencegahan, pendayagunaan, dan advokasi serta edukasi mengenai HIV/AIDS. Hal ini jugadidukung dengan usaha-usaha yang dilakukan KPA Kota Manado diantaranya bekerja sesuai denganSOP yang ada serta penjangkauan, rujukan, pendampingan maupun pengobatan bagi masyarakatmelalui FGD dan MONEV juga pertemuan rutin dengan stakeholder untuk membahas permasalahandan membuat solusi bersama. Kemudian tak lupa pula proses penerapan program pelayananpenanggulangan HIV/AIDS dilapangan melalui supervisi dilapangan, pertemuan rutin danmelibatkan LSM untuk memastikan akses layanan kesehatan tersedian dilapangan dan mencatattemuan-temuan dilapangan. (4) Controlling (pengawasan) dalam hal ini berkaitan denganmonitoring dan pengawasan pelaksanaan program pelayanan penanggulangan HIV/AIDS dimanadapat dilihat bahwasanya monitoring dilakukan dengan menyesuaikan pelaporan dengan kondisiaktual serta dengan melakukan pertemuan rutin 2-3 bulan sekali.
KINERJA KEPALA DESA DALAM PELAKSANAAN PEMBANGUNAN DI DESA TEMPOK KECAMATAN TOMPASO KABUPATEN MINAHASA SINGAL, SILVIA; TAMPI, GUSTAAF BUDDY; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 5, No 83 (2019)
Publisher : Sam Ratulangi University

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This study uses the title of the village head in the implementation ofdevelopment in the village of Tempok, Tompaso District. The focus of this studyuses the theory of performance according to Gomes (2003: 134) suggests fourindicators in measuring performance. This study used a qualitative method,informants of this study were 10 people taken from the Village Head, VillageSecretary, Village Head, Head of Development, Chair of the Village ConsultativeBody, community members. Data collection uses interview, collection andarrangement techniques. the data analysis technique used in this qualitativeresearch method is inductive proposed by Sugiyono. The results of this study areseen from 4 indicators, namely: (1) the work of the village head has been verygood can be seen from the success of several implementation of development inaccordance with community needs. (2) the quality of work in the implementationof development is quite good, it can be seen from the village head, as well as theliberation and direction of the village consultative body (BPD) and villageofficials. (3) the work knowledge of the village head is good in the eyes of thecommunity because the village head is able to realize the development policies inaccordance with what is needed by the community. (4) the cooperation of thevillage head is very good in the implementation of tasks can be seen from eachprocess of carrying out the work, the village head always tries to move thecommunity to work together to carry out the process of implementation of villagedevelopment.Keywords : Village, Head Performance, Development.
Kinerja Komisi Pemilihan Umum Dalam penyelenggaraan Pemilihan Kepala Daerah Kabupaten Halmahera Barat DIMES, YARNES; PANGKEY, MASJE SILIJA; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 63 (2018): JURNAL ADMINISTRASI PUBLIK
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AbstractThe General Election Commission's performance in organizing regional elections for West HalmaheraRegency. This study uses qualitative methods (observation, in-depth interviews (Indepeth Interviw),Documentation). The informants of this research were 9 people including, the Chairperson of the WestHalmahera KPU, the Elected Regent of West Halmahera Regency, the Chairperson of the DPC democrat,the head of the Supervisory Committee of West Halmahera Regency, the Subdistrict SupervisoryCommittee, and several community members. The collection techniques used were interviews, while thedata analysis was carried out with qualitative analysis techniques based on the results of this study drawnconclusions: KPUD performance is a policy process in carrying out the duties and responsibilities toproduce good governance in West Halmahera regency.Keywords: Changing Service and Performance Effectiveness.
KINERJA PEGAWAI BALAI KESEHATAN WENAM DISTRIK PRIME KABUPATEN LANNY JAYA WENDA, ETINUS; PLANGITEN, NOVVA; LONDA, VERY
JURNAL ADMINISTRASI PUBLIK Vol 4, No 48 (2017)
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ABSTRAKThe objective of this study is aimed at fiding out the performance of civil servants/employees of the medical clinic atwenam district, lanny jaya regency, in providing services to community/ society.This study is conducted using qualitative method. The informants involved in this study are: 4 civil servants/ employeesof wenam medical clinic. (1. Person who is in charge, 2. Nurses and I midwife), and 2 (two) resindents of wenam village. Thedata collection and interview technique. The analysis used is the interactive model by miles and hu berman.Based on the findings of the data analysis, it is concluded that the performance of the employees at wenam medicalclinic is still not good or low viewed from: 1.The quality providing healthcare service to community, of work (exactness, spacd,and accuracy in providing healthcare service to community, 2. Quantity of work/ the execution of healthcare service tocommunity. 3. The use of working hours (absences, slowness, the lost of effective working hours), and 4. The conaboration withco-worker in carrying out the job of healthcare service to community.Based on the study,s findings it is recommended that more efforts or actions should be done to increase theperformance of employees at the wenam medical clinic amons ofhers;1. To increace the infrastructure of wenam medical clinic,Particularhy the provision of medical equipment and ofher health facilities, 2. To enhance the motivation of employees byproviding then special or additional allowances, 3. Providing the facilityof heusing to the employees of wenam medical clinicwhich is located near the clinic.Key words: Employees performance healthcare service
PENGARUH KINERJA KEPALA DESA TERHADAP PEMBERDAYAAN MASYARAKAT DI DESA TOUNELET KECAMATAN SONDER KABUPATEN MINAHASA SOEBADI, INDRA; ROMPAS, WELSON; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 57 (2018)
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abstract: The results of the data analysis show that the hypothesis which states "the performance of the villagehead has a positive effect on community empowerment in Tounelet Village, Sonder District" is acceptable. Thisindicates that the relationship between the two variables can be said quite weak, where the correlationcoefficient obtained by 0.334 with coefficient of determination of 0.112 or 11.2%. This result means that theachievement of community empowerment is also determined by the performance of village head 11,2% whilethe rest equal to 88,8% determined or influenced by other factor. The average performance of the village headand community empowerment in Tounelet Village, Sonder Sub District is in the "moderate" category. Thismeans that both the performance of the village head and the implementation of community empowermentprograms have not been realized optimally. The performance of village heads has a positive and significantimpact on the empowerment of rural communities, especially in Tounelet village, Sonder sub-district. Thismeans that when the village head wants to improve his performance, then the community empowerment of apriority program in the village must be implemented by involving all elements within the village communityitself. The performance of the village head was further enhanced, especially in the community empowermentin Tounelet Village, Sonder Sub District, because it was still categorized as being. In the empowerment of thecommunity should the village government kususnya village chief should pay attention to the community whocan be involved directly in the activities.Keywords: Performance, Community Empowerment
Strategi Pengembangan Sektor Pariwisata Dinas Kebudayaan dan Pariwisata Kabupaten Kepulauan Talaud Takaliuang, Arfan; Ogotan, Martha; Plangiten, Novva
JURNAL ADMINISTRASI PUBLIK Vol 3, No 41 (2016)
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Abstract: This study is to determine the strategy of development of tourism sector of Culture and TourismDistrict Talaud islands. Department of Culture and Tourism Talaud district has an important role indeveloping the tourism sector and is responsible for the management and maintenance of tourism potentialas well as the facilities and infrastructure that exist. One example of the ineffectiveness of the strategyDepartment of Culture and Tourism in developing the tourism sector is, there are many sights that havenot been managed properly, also the absence Determination levy entry fee for each visitor who comes inlocation, as well as limitations and lack of facilities supporting tourism becomes one of the factors thathinder tourism management. Lack of promotion and lack of awareness and community participation in thetourism sector to make tourism in Talaud Regency difficult to develop. This study uses Qualitative ResearchMethods SWOT analysis techniques through interviews with 10 Informants, observation and documenttracking instrument assisted an additional form of interview guidelines using data analysis techniques ofdata reduction, data presentation, and of the conclusion. Based on the research results through a SWOTanalysis. The following are the results of the analysis: Department of Culture and Tourism Talaud districthas the strength of the tourism sector will be an asset that is more wealth of art and culture and tourismasset, weaknesses in the Department of Culture and Tourism is not optimal promotion and tourismmarketing, the opportunities that exist in the Department of Culture and Tourism in developing the tourismsector in the District Talaud is stakeholder support tourism and culture, especially the Provincial andNational strong in the Development of Culture and Tourism areas, where as the challenges faced by theDepartment of Culture and Tourism in developing the tourism sector is the level of competition among theregions in which travel product offerings on the above conclusions, are suggested to be cooperationbetween, the Department of Culture and Tourism with the private sector or investors, then the OfficeCulture and Tourism and the local government must facilitate all the needs of tourism, especially in termsof facilities and infrastructure and training-training and promotion.Key Words: the role of the Agency in the implementation of regional staffing mutations.
AKUNTABILITAS PENGELOLAAN ANGGARAN PENDAPATAN DAN BELANJA DAERAH DALAM PEMBANGUNAN INFRASTRUKTUR DAERAH KABUPATEN HALMAHERA UTARA GOHORA, JONI; LENGKONG, FLORENCE DAICY; PLANGITEN, NOVVA
JURNAL ADMINISTRASI PUBLIK Vol 4, No 49 (2017)
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The local government as a stakeholder in the area should be responsible for the implementation of the development so thatcreated equitable development and the process of effective and efficient Accountability the purpose of the research is toknow the accountability the management of the budget revenue of regional expenditure in infrastructure developmentThis research uses descriptive approach that is qualitative. The focus in research is the accountability of the managementof budget revenues and expenditures in the area of infrastructure development area in North Halmahera Regency. Datacollection was done through the study of librarianship, Field Studies, interviews, direct observation (observation). In thecurrent study qualitative analysis method is used.The results showed a GRANT Management Accountability in the area of North Halmahera Regency of honesty and lawhave not been too good, this in view of the still existing of abuse of authority in matters of local development planning. Thencompliance with regulations or legislation are still less well so there was created a governance which is good anyway. Theprocedures used in pushing the course assignments and functions of development planning in the area of North HalmaheraRegency not too good because the supporting tools used have not been too complete. The competence of human resourcesremained a major constraint, so that the implementation of development programs that have not been too kind to result ina goal that has been set yet to be achieved. Still the lack of precision of the policies taken by the Government of NorthHalmahera Regency so in charge policy has not taken too well.Keywords: Accountability, Management Of Budget Revenue And Spending Areas, Infrastructure Development
Co-Authors ALBERT SINADIA Alden Laloma ANDINI PRASISIA RIWAYAT Arie Junus Rorong ARIE RORONG BAGAU, JELIDA BANDIL, ALFA Burhanuddin Kiyai DARENO, RALDY DILAGO, WELDI DIMES, YARNES ESSING, REKLI Femmy Nurul Akbar FLORENCE DAICY LENGKONG FRANDO ROMPIS, FRANDO GABRIEL ESTER KAWULUR GANI, NANDAR ALFIAN GOHORA, JONI IDU, ANDRISTAN Jantje Mandey JOHNNY HANNY POSUMAH Johnny Posumah JOORIE MARHAEN RURU JOORIE RURU Joyce Rares KINONTOA, RIZKY FAIZ LENGKONG, FLORENCE Lewi Aya, Lewi LOMBAN, REAN GEORGINA Lombogia, Ribka LUBYS, MIRNANDA APRILIA AMIR LUMANSIK, DENIS PATRICK MANDARASI, FESIANINDI Martha Ogotan MASAMBE, RIVALDY GERALDO Masambe, Stein Masje Pangkey Maslin Matandatu, Maslin MAWUNTU, PRICILIA MELITA, KARTIKA MISA, JUNALDI MONDONG, APRILIA MONINTJA, CHRISTOPHER NGANTUNG, IGEL NGETJE, HENI PALALU, SUKRIANTO RAHMAT PANURAT, ALFONSIUS Patar Rumapea POLA, BELLAFISKA Rafael, Untu Geraldy RAHMAYANTI, RIZKIA RIKUN, ALWAN RIKUN, MASLAN ROMPAS, ANASTASYA RONTOS, PRICILIA CHERRY SAHUPALA, SAHIL Salmin Dengo SAWAL, VIRGINIA AMELIA SEWA, STEVAN SINGAL, SILVIA Sinsu, Christanto SITORUS, GABRIELLA KRISTIANY SOEBADI, INDRA SUMAH, RIFALDY ILHAM SYAH SUMUAL, STALONE REVEN SUSANTO, INRIA CHRISTY SUSANTRI LANGINAN Takaliuang, Arfan Tamaheang, Sendi Prastika TAMPI, GUSTAAF TAMPI, GUSTAAF BUDDY TAMPI, GUSTAAF BUDI TIMBAWA, REKI UMBEANG, FRIDEL VERY LONDA Welson Rompas WENDA, ETINUS Wilson Rompas, Wilson WOWILING, LIDYA APRILLYA Yemita Listiana Pendong, Yemita Listiana