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All Journal Journal of Accounting and Management Innovation JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Management and Economics Journal (MEC-J) Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Ultima Management : Jurnal Ilmu Manajemen Jurnal Muara Ilmu Ekonomi dan Bisnis JPM: JURNAL PENGABDIAN MASYARAKAT Yayasan Cita Cendikiawan Al Khwarizmi Jurnal Ekonomi Journal of Accounting and Management Innovation Proceeding of International Conference on Entrepreneurship (IConEnt)
Lila Maria Kaban
Universitas Pelita Harapan
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EFFECT OF TRANSFORMATIONAL LEADERSHIP STYLE TO JOB SATISFACTION AT PT MUSIM MAS, MEDAN Kaban, Lila Maria; Faizal, Vella
Journal of Accounting and Management Innovation Vol 5, No 1 (2021)
Publisher : Universitas Pelita Harapan Medan

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Abstract

There are more and more multinational enterprises growing in Indonesia that makes foreign employees are increasing every year. Thus, it is important for local workers to understand the leadership style of expatriates from the companies’ leaders and managers. The purpose of this research is to see the effect of transformational leadership style on job satisfaction conducted at PT Musim Mas, Medan. This research uses quantitative method with simple random sampling of 36 employees working in the company. The test results show that transformational leadership style has a positive significant effect on job satisfaction at PT Musim Mas, Medan as much as 69.5%. Keywords: Transformational Leadership; Job Satisfaction; International Business
EFFECT OF TRANSFORMATIONAL LEADERSHIP STYLE TO JOB SATISFACTION AT PT MUSIM MAS, MEDAN Kaban, Lila Maria; Faizal, Vella
Journal of Accounting and Management Innovation Vol 5, No 1 (2021)
Publisher : Universitas Pelita Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (301.686 KB)

Abstract

There are more and more multinational enterprises growing in Indonesia that makes foreign employees are increasing every year. Thus, it is important for local workers to understand the leadership style of expatriates from the companies’ leaders and managers. The purpose of this research is to see the effect of transformational leadership style on job satisfaction conducted at PT Musim Mas, Medan. This research uses quantitative method with simple random sampling of 36 employees working in the company. The test results show that transformational leadership style has a positive significant effect on job satisfaction at PT Musim Mas, Medan as much as 69.5%. Keywords: Transformational Leadership; Job Satisfaction; International Business
Peningkatan mutu pengajaran Sekolah Dasar melalui pemanfaatan teknologi integratif Poltak Sinaga; Daniel Cassa Augustinus; Ferawaty Ferawaty; Alfonsius Alfonsius; Sryani Br. Ginting; Rudolfo Rizki Damanik; Lila Maria Kaban
Dedikasi Sains dan Teknologi (DST) Vol. 2 No. 1 (2022): Dedikasi Sains dan Teknologi : Volume 2 Nomor 1, Mei 2022
Publisher : Information Technology and Science (ITScience)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47709/dst.v2i1.1476

Abstract

Pada awal terjadinya pandemi COVID 19, telah terjadi banyak hal yang mengakibatkan perubahan di tengah masyarakat. Salah satunya adalah di kegiatan belajar mengajar. Berangkat dari hal tersebut maka pada pertengahan Agustus 2020 dimulailah satu kegiatan untuk membantu para guru yang ada di daerah untuk bisa beradaptasi dengan perubahan terkait kegiatan belajar mengajar pada masa pandemi. Kegiatan ini dilaksanakan dalam beberapa bulan dengan dua kegiatan utama dilaksanakan secara daring dan kegiatan pendampingan juga secara daring. Pada April 2021 didapatkanlah hasil dari kegiatan ini yang sebagian besar menilai kegiatan positif dan membantu dalam aplikasi kegiatan belajar mengajar. Hanya saja yang disayangkan kegiatan ini tidak menjangkau banyak peserta.
THE EFFECT OF SUPPLY CHAIN MANAGEMENT AND COMPETITIVE ADVANTAGE ON COMPANY PERFORMANCE AT PT AHLINDO PERKASA ALAM Lila Kaban; Jasmine Salim
JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Vol 9 No 2 (2021): JIM UPB Volume 9 No 2 2021
Publisher : Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/jimupb.v9i2.3663

Abstract

Supply chain management, especially in manufacturing companies, is very important as the companies rely on the raw materials needed for production. Moreover, the success of a company is also determined by how it could gain competitive advantage to compete in the industry. It is proven that a company with effective supply chain management and competitive advantage would perform better. The purpose of this research is to see the effect of supply chain management and competitive advantage on company performance conducted at PT Ahlindo Perkasa Alam. This research uses quantitative method with Census sampling of 32 employees working in the company. The test results show that Supply Chain Management and Competitive Advantage have a positive significant effect on Company Performance at PT Ahlindo Perkasa Alam as much as 76.1%.
THE IMPORTANCE OF EMPLOYEES’ MOTIVATION AND TRAINING ON COMPANY PERFORMANCE IN A FAMILY BUSINESS Lila Maria Kaban; Jacklyn Amanda
Ultima Management : Jurnal Ilmu Manajemen Vol 14 No 1 (2022): Ultima Management : Jurnal Ilmu Manajemen
Publisher : Universitas Multimedia Nusantara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31937/manajemen.v14i1.2371

Abstract

Abstract – Business nowadays has no boundaries of time, place, or information, so any firm must evaluate its performance regularly to ensure long-term viability. This study aims to determine the impact of employees’ motivation and job training on company performance in a family business called PT Anugrah Mandiri. It is an automotive spare parts distribution company in Medan, Indonesia established in 2010. As a family business run by many family members, PT Anugrah Mandiri tends to undervalue the importance of providing motivation and delivering practical training to its employees. This results in most employees being overwhelmed, and the business performance is decreasing. As this study's quantitative research method shows, motivated and skilled employees are the keys to a successful firm. The instruments used to collect data are questionnaires about employees’ motivation, job training, and company performance, and then processed using SPSS. Saturation sampling is used as the sampling method by administering the questionnaires to 50 employees of PT Anugrah Mandiri. The data analysis tool in this study is a multiple linear regression by carrying out a classic assumption test continued by testing the partial hypothesis or t-test, the simultaneous hypothesis test or the F test, and the calculation of the coefficient of determination. The statistical result shows that company performance increases by 0.422 and 0.384 when employees’ motivation and job training increase by 1 unit. All hypotheses in this research are accepted, and it can be concluded that employees’ motivation and job training influence company performance by as much as 68.9%. After conducting this research, PT Anugrah Mandiri is encouraged to improve its motivation and training for the employees to increase company performance. Keywords: Company Performance; Employee Motivation; Family Business; Job Training
DAMPAK KUALITAS, PERSEPSI KONSUMEN DAN BRAND IMAGE TERHADAP KEPUTUSAN PEMBELIAN PRODUK ENDORSEMENT Lila Kaban; Rifin Khong
Jesya (Jurnal Ekonomi dan Ekonomi Syariah) Vol 5 No 1 (2022): Article Research Volume 5 Number 1, Januari 2022
Publisher : LPPM Sekolah Tinggi Ilmu Ekonomi Al-Washliyah Sibolga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36778/jesya.v5i1.667

Abstract

Penelitian ini bertujuan untuk melihat seberapa besar dampak kualitas produk, persepsi konsumen dan brand image terhadap keputusan pembelian produk endorsement pada masyarakat di Medan dengan menggunakan word of mouth sebagai variabel moderasi. Sampel penelitian ini adalah sebesar 100 orang responden dengan teknik analisis data menggunakan analisis jalur (path analysis). Hasil dari penelitian ini menunjukkan kualitas produk, persepsi konsumen dan brand image berpengaruh terhadap keputusan pembelian produk endorsement pada masyarakat di Medan. Lebih lanjut, word of mouth tidak memoderasi kualitas produk terhadap keputusan pembelian dan juga tidak memoderasi persepsi konsumen terhadap keputusan pembelian namun word of mouth memoderasi brand image terhadap keputusan pembelian produk endorsement bagi masyarakat di Medan.
PURCHASE DECISION IN E-COMMERCE: UTILISING CELEBRITY ENDORSEMENT, ADVERTISING APPEAL, AND E-WORD OF MOUTH Lila Kaban; Metta Angelina
Jurnal Ekonomi Vol. 11 No. 03 (2022): Jurnal Ekonomi, 2022 Periode Desember
Publisher : SEAN Institute

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Abstract

Marketing has now adopted technologies in the attempt to increase brand recognition. Due to the COVID-19 pandemic, many companies suffer, yet many even reap more profits, such as e-commerce. The purpose of this research is to figure out whether Celebrity Endorsement, Advertising Appeal, and Electronic Word of Mouth have influence towards customer’s Purchase Decision in one of popular e-commerce in Indonesia called Bukalapak. Through the non-probability sampling type, particularly purposive sampling approach, one hundred respondents are taken as samples. The method in this research is descriptive and causal, and the research type is quantitative research. The data analysis methods used are descriptive statistics, coefficient of correlation, coefficient of determination, linear regression analysis and hypothesis testing through T-Test and F-Test. The T-test shows that Celebrity Endorsement, Advertising Appeal, and Electronic Word of Mouth partially influence the Purchase Decision. The F-Test result shows that all independent variables simultaneously influence Purchase Decision. Out of all, Celebrity Endorsement has the biggest influence on Purchase Decision. The value of coefficient of determination obtained is as much as 80.6% indicating that the customer’s Purchase Decision in Bukalapak is explained by Celebrity Endorsement, Advertising Appeal, and Electronic Word of Mouth. The recommendation given is to ensure the company uses talented and well-known celebrity endorsers, design attractive and unique advertisement, and maintain satisfactory performance to encourage complimentary reviews on its platform.
LINKING TRANSFORMATIONAL LEADERSHIP AND EMPLOYEE COMMITMENT: INTERVENING ROLE OF WORK-LIFE BALANCE AND WORKPLACE SOCIAL SUPPORT Kaban, Lila Maria; Wimko, Ritchie
Jurnal Muara Ilmu Ekonomi dan Bisnis Vol. 8 No. 1 (2024): Jurnal Muara Ilmu Ekonomi dan Bisnis
Publisher : Lembaga Penelitian dan Pengabdian Kepada Masyarakat, Universitas Tarumanagara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24912/jmieb.v8i1.29592

Abstract

Perusahaan milik keluarga harus memanfaatkan seluruh potensi sumber daya manusianya dan menjaga loyalitas karyawan untuk mencapai tujuan perusahaan secara efektif. Penelitian ini bertujuan untuk menguji pengaruh kepemimpinan transformasional terhadap komitmen karyawan melalui keseimbangan kehidupan kerja dan dukungan sosial di tempat kerja. Penelitian dilakukan pada bulan Agustus hingga Desember 2023 menggunakan kuesioner online yang dibagikan kepada karyawan di salah satu perusahaan keluarga di Medan, Indonesia. Data yang dikumpulkan kemudian dianalia menggunakan PLS-SEM. Hasil penelitian menunjukkan bahwa kepemimpinan transformasional berpengaruh signifikan terhadap komitmen karyawan, keseimbangan kehidupan kerja, dan dukungan sosial di tempat kerja. Namun, meskipun dukungan sosial di tempat kerja mampu memediasi hubungan antara kepemimpinan transformasional dan komitmen karyawan, keseimbangan kehidupan kerja tidak dapat memediasi hubungan tersebut. Selain itu, ditemukan bahwa keseimbangan kehidupan kerja tidak mempunyai pengaruh langsung terhadap komitmen karyawan. Dengan menggunakan analisis IPMA, penelitian ini menyoroti pentingnya kepemimpinan transformasional dan dukungan sosial di tempat kerja dalam lingkungan bisnis keluarga. Kepemimpinan transformasional juga terbukti memiliki kinerja dan pengaruh paling tinggi terhadap komitmen karyawan. Disarankan agar manajer memprioritaskan aspek-aspek ini untuk mengurangi tingkat stres karyawan, meningkatkan kesejahteraan psikologis, dan meningkatkan kepuasan kerja, yang pada akhirnya menghasilkan tenaga kerja yang lebih berkomitmen dan berkinerja tinggi.   Family businesses must harness the full potential of their human resources and maintain employee loyalty to achieve the companies’ objectives effectively. This study examines the influence of transformational leadership on employee commitment through work-life balance and workplace social support. The research was conducted from August to December 2023 using an online questionnaire distributed to employees in a family firm in Medan, Indonesia. The data were then analyzed using PLS-SEM. The results show that transformational leadership significantly effects employee commitment, work-life balance, and workplace social support. However, although workplace social support mediates the relationship between transformational leadership and employee commitment, work-life balance fails to do so. It was also found that work-life balance has no direct influence on employee commitment. Using an IPMA analysis, this study highlights the importance of transformational leadership and workplace social support in the family business environment. Transformational leadership has also been shown to have the best performance and effect on employee commitment. Managers should prioritize these aspects to reduce employees’ stress levels, improve psychological well-being, and increase job satisfaction, leading to a more committed, high-performance workforce.
The Risk Perception as a Mediator Between Herding and Overconfidence on Investment Decision by Gen Z in Indonesia Kaban, Lila Maria; Linata, Evita
MEC-J (Management and Economics Journal) Vol 8, No 1 (2024)
Publisher : Faculty of Economics, State Islamic University of Maulana Malik Ibrahim Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.18860/mec-j.v8i1.25462

Abstract

Behavioral finance theory highlights how psychological factors can lead to poor investment decisions, which may threaten investors' trust in the stock market, discourage investments, and hinder economic growth. This study aims to examine how behavioral finance factors, particularly herding bias and overconfidence bias, influence investment decision on the Indonesia Stock Exchange through risk perception. The research was conducted using an online questionnaire distributed to 120 Gen Z stock investors and analyzed using PLS-SEM. The results show that herding and overconfidence biases have a significant positive influence on risk perception. Both herding and overconfidence biases have indirect positive influences on investment decision through risk perception. Although overconfidence bias and risk perception can directly affect investment decision, herding bias fails to do so. These findings highlight the importance of considering an individual's behavioral biases and risk perception, while policymakers should devise strategies to mitigate their impacts; so that investors can benefit from investing, which may eventually lead to the growth of the national economy
Convenience and Satisfaction Count: Exploring the Experience and Product Diversity on Repurchase Intention at Cold ‘N Brew, Medan Pasaribu, Timothy Robin; Kaban, Lila Maria
Proceedings of the International Conference on Entrepreneurship (IConEnt) Vol. 4 (2024): Proceedings of the 4th International Conference on Entrepreneurship (IConEnt)
Publisher : Universitas Pelita Harapan

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Abstract

The study investigates the influence of customer experience, product diversity, and perceived convenience on repurchase intention, using customer satisfaction as a mediating variable, in the context of Cold ‘N Brew coffee shop. As global and local brands focus on innovation and customer engagement, coffee shops in Indonesia face profitability challenges, with nearly 20% failing within two years. The rapid growth of the coffee shop industry has led to intense competition, making customer retention crucial. Using a quantitative approach and SEM-PLS analysis, the research analyzes 160 responses from customers who have visited Cold ‘N Brew in Medan, Indonesia at least twice a year. The findings indicate that customer experience positively influences satisfaction, it does not directly influence repurchase intention. In contrast, product diversity and perceived convenience positively influence both satisfaction and repurchase intention, with satisfaction serving as a mediator for the influences of customer experience and perceived convenience but not for product diversity. The study offers insights for Cold' N Brew and similar businesses, emphasizing the importance of enhancing customer experience, a strategic emphasis on product diversification and enhanced convenience is essential for Cold 'N Brew, Medan to improve customer repurchase intention. The consumer experience will be optimized, and the quality of service will be enhanced, fostering greater loyalty. Furthermore, to attract a broader customer base and remain based on evolving consumer preferences, it is essential to invest in product innovation and enhance service accessibility. This research provides actionable strategies to improve customer satisfaction in a competitive market. This research provides actionable strategies to improve customer repurchase intention in a competitive market.
Co-Authors Alfonsius Alimin, Erina Ciptawan, Ciptawan Daniel Cassa Augustinus, Daniel Cassa Faizal, Vella Ferawaty Ginting, Sryani Br Jacklyn Amanda Jacksen Jasmine Salim Khong, Rifin Linata, Evita Meilani Meilani, Meilani Metta Angelina Pasaribu, Timothy Robin Poltak Sinaga Rifin Khong Rudolfo Rizki Damanik Wimko, Ritchie