Claim Missing Document
Check
Articles

Found 33 Documents
Search

The Application of Cleanliness, Health, Safety (CHS) on Homestay in the New Normal Era Wijoyo, Tuwuh Adhistyo; Maria, Aletta Dewi; Octafian, Ray
Interdisciplinary Social Studies Vol. 1 No. 2 (2021): Reguler Issue
Publisher : International Journal Labs

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (156.988 KB) | DOI: 10.55324/iss.v1i2.19

Abstract

One of the countries that has also been affected by this pandemic is Indonesia.  Having a large area, of course, makes the Indonesian government expected to move quickly in dealing with the pandemic that has caused turmoil in several sectors of the Indonesian economy, one of which is the tourism sector.  The policies implemented by the government brought the community into a period called the New Normal era.  Tourist villages are expected to be able to start opening tourism activities, one of which is homestays by implementing strict health protocol which are summarized in the Cleanliness, Health, and Safety (CHS) program, even by the CHS ministry this is used as a new competency in the hope of increasing public trust in the new normal era. This study aims to discover the implementation of CHS in homestays in Sikasur Tourism Village during the New Normal period. This study uses a naturalistic method. This method is used to research in a natural place. There is an answer finding in this study related to the application of CHS to homestays in this new normal period, namely the shadow of fear of the spread of covid must be eliminated through the readiness of each tourism actor, continue to obey the health protocols during the process of building tourism and eliminate first looking for as much profit as possible.  Which actually worsened the situation and harmed many parties.
PERAN CONCIERGE DALAM MENINGKATKAN KUALITAS PELAYANAN FRONT OFFICE DEPARTMENT PADA RENAISSANCE HOTEL & RESORT OKINAWA Raihanafa, Indira; Wijoyo, Tuwuh Adhistyo
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 2 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i2.12832

Abstract

This study aims to Identify the obstacles Concierge faces in serving guests Study the efforts of Concierges in providing optimum service Formulate solutions to improve the quality of the service of the concierge Qualitative research methods are used by conducting semi-structured interviews with the staff of the Concierge at the Renaissance Hotel & Resort Okinawa. Research results show that: Concierge faces several obstacles, such as staff constraints, lack of knowledge, and ineffective communication. Concierge makes various efforts to provide optimal service, such as improving skills and knowledge, communicating well, and leveraging technology. Solutions to improve the quality of Concierge services include enhanced resources, training, and coordination. This study concludes that: Concierge plays an important role in improving the quality of service in the Front Office. Increased quality of Concierge service will enhance the hotel's reputation and provide guests with an unforgettable experience
Development Strategies of Local Cuisine in Supporting the Local Community Economy on Jalan Alor, Kuala Lumpur Julian Andriani Putri; Tuwuh Adhistyo Wijoyo; Wan Norshariza Binti Kamarulzaman; Nor Shakirah Binti Shariffudin
LITERACY : International Scientific Journals of Social, Education, Humanities Vol. 4 No. 3 (2025): December : International Scientific Journals of Social, Education, Humanities
Publisher : Badan Penerbit STIEPARI Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56910/literacy.v4i3.3371

Abstract

Local cuisine not only represents cultural identity but also functions as a significant economic force. This study highlights the development strategies of local cuisine on Jalan Alor, Kuala Lumpur, which has transformed into a premier culinary tourism destination. The research aims to analyze product innovation strategies, marketing, and community involvement in driving local economic growth. The research method employed is a qualitative approach with a case study design, involving in-depth interviews, participatory observation, and document studies. Findings indicate that the success of Jalan Alor is supported by sustainable culinary innovation, digital promotion strategies, quality management, and informal community support. The economic impact created includes increased vendor income, job creation, and multiplier effects on other sectors. However, challenges such as sanitation, regulation, and resilience against global crises remain major obstacles. This study recommends the need for supportive policies and training programs for culinary business operators to ensure local economic sustainability.