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Sugeng Raharjo
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Pengaruh Kompensasi Dan Iklim Kerja Terhadap Semangat Kerja Karyawan Pada PT. Rimba Raya Lestari Di Kecamatan Loa Kulu Sari, Katmi; Erwinsyah, Erwinsyah; Raharjo, Sugeng
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 18 No 2 (2018)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v18i2.534

Abstract

Abstract:PT. Rimba Raya Lestari is one of the companies engaged in the industry and trade polywood that located in the Yos Sudarso street, Jembayan District Loa Kulu. The problem of compensation where employees feel that during the last two years have never experienced a raise in salary but the ranks of leaders expreinced a salary increase every six months, overtime pay perceived by employees inadequate and not in accordance with overtime hours performed by employees and employee facilities perceived employee has not been able to help employees complete their work within the given deadline.The purpose of this study is to determine, Does Compensation and Work Climate have a simulataneous influence on Spirit At Work At PT. Rimba Raya Lestari In Loa Kulu City, to know, Is The Compensation and Working Climate has Partially influence on Employee Spirit Work At PT. Rimba Raya Lestari In Loa Kulu City.The total population in this study amounted to 1283 people and the sample used amounted to 93 people. Analyzer in this research is T Test and F Test.The results of F test calculation (simultaneous / joint correlation), compensation variable (X1) and work climate (X2) and simultaneously affect pirit At Work, “That, Compensation and Work Climate Variables have a simultaneous influence on Employee Morale At PT. Rimba Raya Lestari In Loa Kulu City” Is accepted and proven to be true.From both result of partial correlation test seen the biggest compensation variable compared to work climate variable, so that compensation variable is the most dominant variable affecting morale. From the description, it can be concluded that the third hypothesis in this study “That, Variable Compensation is the most dominant influence on Job Morrum At PT. Rimba Raya Lestari In Loa Kulu City” is received and proven by the truth. Keywords: Compensation, Working Climate, And Spirit At Work
Pengaruh Kepercayaan Merek, Komitmen, Kepuasan Nasabah Dan Kualitas Pelayanan Terhadap Loyalitas Nasabah Pada PT. Bank Central Asia Tbk. Cabang Tenggarong Raharjo, Sugeng; Wulandari, Tria
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 18 No 1 (2018)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v18i1.558

Abstract

Abstract:The Problems that occurred at PT. Bank Central Asia Tbk. Tenggarong Branch, there are some problems that must be fixed such as Lack of Customer Confidence where there is a passive account and minimum balance, that is with initial deposit balance Rp.500.000, and Balance held / minimum of Rp.50.000, and where the Passive Account (Dormaint) will be closed Themselves within 3 months, and the Bank has not been able to provide more facilities to its customers, which is a parking facility that is not adequate enough to park the vehicle Customer, as well as the place for transactions between the Customer With the bank has not been maximized, ATM and Office are made into one room. So lack of Attention from the bank, on the services provided to customers to use the Service back.The main objective of this research is to find out how much influence Brand Trademark, Commitment, Customer Satisfaction, and Service Quality affect Customer Loyalty that already exists at PT. Bank Central Asia Tbk. Tenggarong Branch. Keywords: Brand Trust, Commitment, Customer Satisfaction, and Service Quality Against Customer Loyalty
Pengaruh Store Image Dan Store Atmosphere Terhadap Impulse Buying Pada Konsumen Dafinna Swalayan Di Tenggarong Wahyuni, Sri; Raharjo, Sugeng
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 19 No 1 (2019)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v19i1.604

Abstract

Abstract:The main purpose of this research is to find out the influence of store image and store atmosphereon impulse buying on consumer self-service dafinna in Tenggarong. In this study used multipe regression analysis with equation model. The process of calculating data using manual tools and the distribution of questionnaires.Based onresult of f test it can be concluded that store image and store atmosphere variabels simultan eously have an effect on impulse buying. By using method entered, jika f arithmetic is bigger than f tabel (f count 80,349> f tabel 0,274). Then independent variables have a significant  relationship or impulse buying variables influenced by the variable store image and store atmosphere significantly influence the impulse buying on self-service Dafinna Swalayan in Tenggarong.” Accepted and proven to be true.From the results of partial correlation test seen the value of the largest image store variable than the variable store atmosphere t tabel (T arithmetic 8,964< T table 1,666) So ho rejected and H1 accepted. From the results of the partial test looks the most dominant influence on impulse buying on Dafinna Swalayan in Tenggarong.” Accepted and proven to be true.Keywords : Store Image, Store Atmosphere, Impulse Buying
Analisis Indeks Kepuasan Masyarakat Pelanggan PDAM Tirta Mahakam Cabang Tenggarong Raharjo, Sugeng; Suprapto, Heru
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 19 No 2 (2019)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v19i2.694

Abstract

Abstract:In line with the policy and regulations on Public Services, PDAM Tirta Mahakam needs to improve the quality of services and make continuous improvements so that PDAM Tirta Mahakam can perform its duties and roles in improving service quality.To find out more about the commitment of PDAM Tirta Mahakam in providing public services for clean water supply, a survey was needed that can provide an overview of the public perception of PDAM Tirta Mahakam customers. The results of the survey are expected to provide assistance to programs to improve services and improve clean water services.Respondents in this study were households that were registered as customers of PDAM Tirta Mahakam Tenggarong Branch until early 2019. Sampling was carried out proportionally by considering the distribution of respondents in the working area of PDAM Tirta Mahakam Tenggarong Branch. The population was based on the number of Household Connections (SRs) with a sample size of 375 respondents spread in 13 Urban Vilalges in Tenggarong District taken proportionallyThe results of the study explained that based on the Service Element, the Satisfaction Index of the Tirta Mahakam Tenggarong Branch scored 2,942. This value means that the service performance of PDAM Tirta Mahakam Tenggarong Branch is categorized as Low Service Performance. There is one service element that has good performance, namely the service element from Product Specifications with a value of 3.165 while for the other eight elements it is not good. Based on the Urban Village, only four stated that their performance was good, namely Timbau, Loa Ipuh, Mangkurawang and Panji. Eight urban villages have low service performance. One other has poor service performance, namely Loa Ipuh Darat.Based on important performance analysis, the attributes that need to be improved are due to high customer expectations, namely the smooth flow of the day, the accuracy of office service hours, the accuracy of bills with water usage, the suitability of bill costs with water quality, conformity with ability to pay, the quality of raw water, and clarity water.Keywords : Service quality; Consumer Satisfaction Index; PDAM services; Important Performance Analysis
Pengaruh In-Store Display, Bonus Pack Dan Discount Terhadap Impulse Buying Pada Iwan Swalayan Tenggarong Raharjo, Sugeng; Sari, Nilam Anggar; Sapitri, Reski Nur
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 20 No 2 (2020)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v20i2.807

Abstract

Abstract : This study aims to determine and analyze the magnitude of the influence of In-Store Display, Bonus Pack and Discounts on Impulse Buying at Iwan's swalayan in Tenggarong. Respondents who were involved in this study were 94 respondents, while the method used in this study was probability sampling. Namely in-store displays, bonus packs and discounts with 1 dependent. Data collection was carried out by distributing questionnaires and the method of analysis used in this study was multiple linear regression with the help of the SPSS 25 statistics. Based on the results of testing the first hypothesis regarding the variable in store display, bonus and discount, the effect is received simultaneously. The findings indracle that bonus pack had a partical and significant effect on impulse buying. In store display variables had no significant effect on impulse buying. The second hypothesis regarding the in store display, the results are rejected with the value (t count = -0.752 < t table = 1.987). the third hypothesis regarding the bonus pack, the result is accepted with the value ( t count = 5.257 > t table= 1.987), the fourth hypothesis regarding the discount is rejected with the value (t count = 0.773 < t table = 1.987). The fifth hypothesis regarding the bonus pack has a dominant effect on impulse buying at iwan swalayan was accepted and proven to be true. Keywords: In-Store Display, Bonus Pack, Discount , Impulse Buying
Pengaruh Promosi Media Sosial,Word Of Mouth Dan Kualitas Layanan Terhadap Minat Beli Konsumen (Studi Kasus Pada Toko Raja Hp Tenggarong Saifulloh, Muhammad; Raharjo, Sugeng
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 21 No 1 (2021)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v21i1.899

Abstract

Abstract: The purpose of this study was to determine the effect of promotion through social media, word of mouth and service quality on buying interest at Raja HP ​​Tenggarong simultaneously and partially. The number of respondents is 100 respondents. The results of this study indicate that simultaneously all independent variables (Promotion through social media, Word of Mouth and Service Quality) in this study have a significant effect on the dependent variable (Purchase Interest) with a significance value of 0.000 <0.05 and F count > F table ( 50,528 > 2.70). Partially, Social Media Promotion Variables have no significant effect on buying interest. Word of Mouth and Service Quality variables have a significant positive effect on Purchase Intention. Based on the results of data analysis, the dominant variable influencing buying interest is service quality. Adjusted R Square of 0.600 equals 60%. This value indicates that 60% of buying interest is influenced by promotions through social media, Word Of Mouth, and Service Quality, while the remaining 40% is influenced by other factors. Keywords: Promotion, Social Media, Word Of Mouth, Quality of Service, and Purchase Interest
Analisis Pengaruh Electronic Word Of Mouth Dan Citra Destinasi Terhadap Minat Berkunjung (Studi Kasus Ladaya Kutai Kartanegara) Dilla, Dilla; Raharjo, Sugeng; Suprapto, Heru
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 21 No 2 (2021)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v21i2.956

Abstract

Abstract: The purpose of this study was to determine the effect of electronic word of mouth and destination image variables on visiting interest either partially or simultaneously. Besides that, to find out the variables that have the most dominant influence on visiting interest. This research is a quantitative study using multiple regression analysis techniques with the help of the SPSS 20.0 for Window program, using a questionnaire with a sample of 91 (ninety one) from a population of 910 (nine hundred and ten) visitors to Ladaya. The results showed that the variable electronic word of mouth (X1) and destination image (X2) had a simultaneous and partial effect on visiting interest (Y). From the t test, it can be seen that the electronic word of mouth (X1) variable has a greater t-count coefficient than the destination image (4.631>3.881). Thus, it can be concluded that the electronic word of mouth (X1) variable has the most dominant influence on interest in visiting Ladaya Kutai Kartanegara. Keywords: Electronic Word Of Mouth, Destination Image, Visiting Interest
Daya Terima Masyarakat Terhadap Keberadaan Perusahaan Dengan Pendekatan (Social License To Operate) Di Desa Tani Baru Kecamatan Anggana Suprapto, Heru; Akbar, Ali; Sundoyo, Sundoyo; Martain, Martain; Raharjo, Sugeng; Efendi, Aswan
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 23 No 1 (2023)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v23i1.1344

Abstract

Abstract Research on Community Acceptance of the Company's Existence weaving the SLO instrument developed by Thomson and Boutilier (2011), the research uses a two-stage qualitative approach, the first uses a benchmark of SLO perception value then the findings are confirmed to key stakeholders. The results showed that SLO is at Acceptance/high tolerance, i.e. that the company has crossed the threshold of legitimacy to operate. High acceptance/tolerance is a temporary willingness to tolerate the company's operations, thus the company's operating environment is not stable with the potential for turmoil that can be disruptive.
Pengaruh Motivasi Dan Kepribadian Terhadap Organizational Citizenship Behavior (OCB) Guru SMA Pada SMA Negeri 1 Tenggarong Raharjo, Sugeng
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 16 No 2 (2016)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v16i2.213

Abstract

The present study aims to determine the influence of motivation and personality on organizational citizenship behavior (OCB) of teachers SMA Negeri 1 Tenggarong and to determine and assess the most dominant variable effect on the OCB. The research was conducted at SMA Negeri 1 Tenggarong the target population was teachers who works in SMA Negeri 1 Tenggarong. The sample used for this study were 52 respondents to the techniques of data collection using questionnaires.Based on the results of research and data analysis, test the first hypothesis which states motivational effect on organizational citizenship behavior, acceptable. This is evidenced by the t value ? t table (2., 760 ? 2.008). Then the second hypothetical test that says personality affects organizational citizenship behavior is acceptable as evidenced by the t value ? t table (3.723 ? 2.008). As for the third hypothesis which stated motivation most dominant influence on OCB rejected. It is based on the calculation of correlations where the coefficients personality is 0.494 or 49.4% and the coefficient of motivation is 0.400 or 40% so that it can be explained that the most influential personalities of the Organizational citizenship behavior dominant.Keywords : Motivation, Personality dan Organizational Citizenhsip Behavior (OCB)
Pengaruh Dimensi Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada CV. Sinar Utama Di Tenggarong Raharjo, Sugeng
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 15 No 1 (2015)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v15i1.392

Abstract

CV. Main beam engaged in the selling dealer of Yamaha brand motorcycles, the street address KH Akhmad Muksin 5 Rt.26 Ex. Timbau Tenggarong under the leadership of Mr. Rudiansyah need to pay attention to the services provided to consumers, in order to make consumers satisfied with the services rendered. Observations researchers, CV. Main beam has been serving its customers with a good attempt, but from the responses of consumers, they still do not feel comfortable and less well served to consumers, so as consumers are reluctant to return it to buy goods there because the service is still less than the maximum by employees CV. Main beam. The purpose of this study was to determine the influence of variables Reliability, Responsivennes, Assurance, Empathy and Tangible against kepusan consumers in CV. Main beam in Tenggarong and to determine which variables are mempunnyai most dominant influence on consumer satisfaction in CV. Main beam in Tenggarong. Keywords: Service, Satisfaction
Co-Authors Abdullah, Mohd Zulkifli Adista, Renata Daiva Ali Akbar Auliansyah Ayunir, Anggi Firdha Bagas Binangkit Denada Febriana Dilla, Dilla Efendi, Aswan Erwinsyah Erwinsyah Heru Suprapto Jefri Putri Nugraha Martain, Martain Mawardi Melda Aulia Ramadhani Muhammad Saifulloh Robiansyah, Robiansyah Sapitri, Reski Nur Sari, Katmi Sari, Nilam Anggar Sri Wahyuni Sri Wartini Sundoyo, Sundoyo Tria Wulandari Yesi Aprianti