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The Influence of Beauty Influencer Credibility, Live Streaming, and Advertisements on Make Over Purchasing Decisions on the TikTok Application in Surabaya City Devitasari, Shinta; Ugy Soebiantoro
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1535

Abstract

The development of digital technology encourages local cosmetic brands, such as Make Over, by utilizing the Tiktok social media platform as a marketing medium. This study aims to analyze the effect of beauty influencer credibility, live streaming, and advertising on Make Over purchasing decisions on the Tiktok application in Surabaya City. The population in this study were Make Over consumers who placed orders through the Tiktok application in Surabaya City, with a sample size of 104 respondents. This study uses a quantitative approach with purposive sampling technique. The analysis technique used is Partial Least Square (PLS) with SmartPLS 3.0. The results of this study indicate that the three independent variables, namely beauty influencer credibility, live streaming, and advertising have a positive and significant effect on purchasing decisions. These findings indicate that interaction and trust-based digital marketing strategies such as those offered by beauty influencers, live streaming, and advertising can increase consumer buying interest in social media platforms.
The Effect of Service Quality and Brand Trust on Customer Satisfaction at PO Manggala Orlando, Gerry Hutama; Ugy Soebiantoro
Jurnal Economic Resource Vol. 8 No. 2 (2025): September - February
Publisher : Fakultas Ekonomi & Bisnis Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57178/jer.v8i2.1631

Abstract

This study will look into how service quality and brand trust affect customer satisfaction at PO Menggala in Surabaya. A quantitative research design was utilized, employing a survey method via an online questionnaire. The study adopted purposive sampling, involving 99 respondents who had previously utilized the services of PO Menggala. Data were analyzed using the Partial Least Squares Structural Equation Modeling (PLS-SEM) technique with the support of SmartPLS software. The findings reveal that both service quality and brand trust exert a positive and significant influence on customer satisfaction. These results suggest that consistent service performance and established brand trust are critical determinants of customer satisfaction. Accordingly, it is recommended that PO Menggala sustain high service quality and reinforce its brand image to foster long-term customer loyalty.
Penerapan Rumus Lanjutan Ms Excel Terhadap Efektivitas Input Data Sistem Informasi CV Wibowo Jaya Sentosa Jesslin Anastacia; Ugy Soebiantoro
Faedah : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia Vol. 1 No. 3 (2023): Agustus : Jurnal Hasil Kegiatan Pengabdian Masyarakat Indonesia
Publisher : FKIP, Universitas Palangka Raya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/faedah.v1i3.255

Abstract

Di era globalisasi saat ini, kegunaan teknologi mendorong bisnis untuk berinovasi dan bergerak maju. Jika pengelolaan data mentah tidak dioptimalkan, itu akan menjadi aset yang tidak berguna. Data mentah akan menjadi aset yang tidak berarti apabila pengelolaannya tidak dioptimalkan. Selain itu, kebutuhan akan teknologi informasi merupakan penopang perusahaan agar dapat bersiteguh dalam dunia usaha yang penuh kompetisi. Oleh karena itu, untuk mendapatkan informasi dan sumber data penelitian, wawancara digunakan sebagai penunjang bentuk metode penelitian deksriptif kualitatif. Di penelitian ini CV Wibowo Jaya Sentosa harus mampu menyelesaikan masalah error yang sering terjadi karena kesalahan ketik dalam tabel dan nominal harga. Hasil penelitian menunjukkan bahwa penerapan rumus Microsoft Excel lanjutan terbukti efektif dalam studi sumber data pembelian CV Wibowo Jaya Sentosa. Perkembangan teknologi informasi telah menghasilkan produk yang memiliki kapasitas besar, hemat listrik, dan dapat melakukan berbagai fungsi dan jenis pekerjaan yang semakin praktis. Dengan memanfaatkan teknologi perangkat lunak, kegiatan input data mampu dioptimalkan tanpa memerlukan waktu tambahan untuk menghindari kesalahan manual.