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Alimuddin Rizal
Faculty Of Economics And Bussines, Universitas Stikubank (UNISBANK), Semarang, Indonesia1
Religion Arts Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Health Professions Social Sciences

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KOMPETENSI INTI (CORE COMPETENCE) DALAM ORGANISASI BISNIS Rizal R, Alimuddin
Gema Stikubank 1999: EDISI 31 OKTOBER 1999
Publisher : Gema Stikubank

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Abstract

Salah satu dart upaya membangun  keunggulan tentang sebuah organisasi bisnis (profit oriented) adalah dengan menggali memelihara, dan menumbuh kembangkan kompetensi inti yang ada di organisasi tersebut.Penting bagi manajemen puncak untuk mampu mengetahui dan mengembangkan kompetensi inti organisasinya agar organisasi tersebut  dapat memenangkan  persaingan dalam kurun waktu yang lama (kini dan masa depan) sehingga setiap pelaku organisasi bisnis harus memahami konsepsi teori dan manfaat dari kompetensi inti tersebut bagi organisasi yang dikelolanya. 
ANALISIS PENGARUH KUALITAS PRODUK, PERSEPSI HARGA DAN KUALITAS LAYANAN TERHADAP KEPUASAN KONSUMEN Valensia Yukke Vergiana, 08.05.51.0007; Rizal, Alimuddin
Students Journal of Economic and Management Vol 1, No 1 (2012): VOL. 1 NO. 1 EDISI PERTAMA 2012
Publisher : Students Journal of Economic and Management

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Abstract

The purpose of this research is to investigate the effects of influence product Quality, Price Perception and service quality on satisfaction consumer. The population is the consumer who was inviting at shop and it can be transaction. After doing a literature review and hypothesis formulation, data are collected through questionnaire method of 100 respondents D’shetwo Boutique.Which is obtained by using Accidential Sampling technique. Then, we analyze the data that is obtained by using multiple regression analysis. This analysis includes validity and reliability, multiple regression analysis, hypothesis testing by T-test and Ftest, and analysis of determination coefficien (R2) The variable of Customers Satisfaction (Y), the variable of Product Quality (X1), the variable of Price Perception (X2), the variable of Service Quality (X3), The hypothesis test usng “t” test shows that the three independent variables analyze significantly proved to influence the dependent variable of Customers’ Satisfaction. Then through “F” test can be known that the variable Product quality, Price Perception, and Service quality are indeed proper to test the dependent variable of Customers Satisfaction. Adjusted R figure 0,435 shows that 43,5% of Customers Satisfaction variables can be explained by the three independent variables in the regretion. While the rest 56,5% is explained by other variable beyond the model which is not analyzed in this research.Keywords : Customers’ satisfaction, Product quality, Price Perception, Service quality.
PENGARUH PRESEPSI CITRA PERUSAHAAN, KUALITAS LAYANAN DAN KEPUASAN TERHADAP KEPERCAYAAN NASABAH PT ANDALAN FINANCE DIVISI NASMOCO KREDIT” ( Studi pada PT. Andalan Finance Indonesia Cabang Semarang ) Rachmah Sinta, 08.35.02.0730; Rizal R, Alimuddin
Students Journal of Economic and Management Vol 1, No 1 (2012): VOL. 1 NO. 1 EDISI PERTAMA 2012
Publisher : Students Journal of Economic and Management

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Abstract

The purpose of this study was to examine the influence of corporate image and service quality as well as the satisfaction of the trust. Based on this study the researchers hoped to prove his hypothesis. The population in this study is the customer PT. Andalan Finance (division Nasmoco Credit ) in Semarang City. The determination of this sample using purposive sampling method with the criteria customers who have purchased a Toyota 1 times or more. The data in this research is obtained by distributing questionnaires to the respondents on 1 dealer Toyota in the Semarang City. For testing research hypothesis using multiple regression analysis. Based on the results of the study show that: (1) Corporate image has positive and significant impact on customer satisfaction. (2) The service quality has positive and significant impact on customer satisfaction. (3) Customer satisfaction has positive and significant effect on confidence. Thus all the hypothesis are either partially or jointly received significant levels are still below 5%. This study has one limitation of the study used data from a single source, where collection data on the limited research on the organization of the service company, and the sample size is only 110 where as the number of customers in the hundreds. Recommendations for research is limited to the influence of corporate image, service quality and customer satisfaction with confidence PT. Andalan Finance (division Nasmoco Credit). Key words: Corporate Image, Service Quality, Customer Satisfaction, and Customer Confidence
PENGARUH PERSEPSI HARGA, KELENGKAPAN BARANG DAN LOKASI TERHADAP KEPUTUSAN PEMBELIAN ULANG DI SWALAYAN RAMAI PETERONGAN SEMARANG Rizky Nur Latifah, 08.3502.0736; Rizal Rifa’i, Alimuddin
Students Journal of Economic and Management Vol 1, No 1 (2012): VOL. 1 NO. 1 EDISI PERTAMA 2012
Publisher : Students Journal of Economic and Management

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Abstract

This research is to determine how the effect of price perception, Completeness goods and re-location of the purchasing decisions in Ramai supermarket Peterongan Semarang. In this study, population was crowded supermarket buyers on totaling 100 respondents. Sampling technique used is purposive sampling the sample selection subjectively based on certain criteria are a minimum age of 17 years and have never made a purchase at Ramai Peterongan least 1 times. Based on the results of model calculations obtained magnitude determination of Adjusted R2, this means that variation in repeat purchase decision variables able to be explained by the variation of the three independent variables (price, completeness goods, location) while the remaining is influenced by other variables that are not observed . Based on the results of multiple regression analysis can be seen that prices have a positive and significant impact on repeat purchase decisions, (H1 accepted). The effect is statistically significant at probability and produces beta standardized. Probability obtained less Completeness of goods have a positive and significant impact on purchasing decisions (H2 accepted).The effect was statistically significant at the probability and produces beta standardized. Probability earned less Locationof a positive and significant impact on repeat purchase decisions (H3 accepted).The effect was statistically significant at probability and produces beta standardized.beta standardized probability obtained α less).Keywords : price perception, completeness goods, atmosphere location, repurchasing decisions
PENGARUH KUALITAS LAYANAN, PERSEPSI HARGA, DAN KEPERCAYAAN TERHADAP KEPUASAN PELANGGAN (Studi Empiris pada Konsumen CV. Tiara Sakti Semarang) Ria Arnisya Handayani, 08.05.51.0050; Rizal, Alimuddin
Students Journal of Economic and Management Vol 3, No 2 (2014): Vol. 3 No. 2 Edisi Oktober 2014
Publisher : Students Journal of Economic and Management

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Abstract

This study takes an object on CV. Tiara Sakti Semarang is one company that is engaged in services, especially services airfares. The research aims to analyze the effect of service quality, price perceptions and beliefs towards customer satisfaction. Total sample of 99 respondents. Sampling technique in this study using purposive sampling criteria are based sampling that consumers who use the services or product of CV. Tiara Sakti at least 2 times already and are willing to be the respondent at the time of questionnaire distribution. The test results are obtained by partial positive and significant effect between service quality on customer satisfaction, there is a partial positive and significant effect between price perception and customer satisfaction are partially positive and significant effect of trust on customer satisfaction. Keywords: quality of service, price perceptions, beliefs, and customer satisfaction
Co-opetition dalam Pengelolaan Bisnis Pariwisata di Indonesia Rizal R, Alimuddin
Proceeding Fakultas Ekonomi 2011: 2011
Publisher : Proceeding Fakultas Ekonomi

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Abstract

This article intended to explain about the concept of co-operation and competition in the tourism industry. Because of the tourism business has the characteristics of interdependent requires to can not be avoid from cooperation at the same time despite having to compete with one another. Therefore, in managing the tourism businesses need a strong basis of collaboration is a positive businessmen conduct, and has a strategic resources/strategic assets which greatly benefits of each business so that the intensity of cooperation that is built to support the creation of synergy between organizations. Competition is raised is how every business can create a unique and "beauty contest" over the entire front end consumers of tourism products are produced. This conceptual study elaborated from theoretical ideas, and a variety of empirical findings about co-opetition and synergy of cooperation that does not mean to infer that the competing hostile, but competing is competing to give the best for the end consumer.
UPAYA PENINGKATAN KERAGAMAN PRODUK MELALUI PENGEMBANGAN PENGAMBILAN RISIKO BERINOVASI Rizal R, Alimuddin; Tjahjaningsih, endang
Proceeding Fakultas Ekonomi 2013: 2013
Publisher : Proceeding Fakultas Ekonomi

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Abstract

This research aims to develop a new theoretical approach in solving the relationship between risk taking with the marketing environment to learn and analyze the development process of risk taking, andlater risk taking innovation influences towards the diversity of the product. The research was conducted at the district and municipality of Pekalongan in Central Java Province. The empirical test model usedwas Structural Equation Modeling (SEM). The sample size of the research was 200 owners/ leaders/managers of Small and Medium Scale Enterprises based on the consideration as the person mostresponsible and accountable in managing Small and Medium Enterprises (SMEs) better overall problem of capital, marketing, and human resources. The result showed that adaptibility to marketingenvironment, knowledge of marketing strategy, and employees working skill affects positively towards risk taking innovation. The result of the study also showed that risk taking innovation influencespositively towards the diversity of the product. This research incorporates Resources Based Theory, and Prospect Theory. The limitation and implication for the future study and the managerial implication arealso discussed in this study.Keywords: Adaptibility to marketing environment, competence, risk taking innovation, innovation diversity
MEMBANGUN LOYALITAS NASABAH MELALUI KUALITAS RELASIONAL BERBASIS PADA MANFAAT-MANFAAT RELASIONAL YANG DIBERIKAN KEPADA NASABAH (Studi Empiris pada BPR Agung Sejahtera Semarang) Rizal R, Alimuddin; Mustthofa, H.; H Prayitno, Teguh
Proceeding Fakultas Ekonomi 2011: 2011
Publisher : Proceeding Fakultas Ekonomi

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Abstract

med to examine the influence of Social benefits, Special Services benefits, Trust benefits in customer satisfaction, customer satisfoction to the next customer commitment, and how it impacts the customers commitment to positive WoM communication and Customer Loyalty. This study  focused  Rural Semarang, which has been a customer  on the customers credit in the Great Prosperous over a year. Purposive sampling technique was taken on the grounds that: the respondents had sufficient experience with a relationship for  banh so it can answer the questions posed. The number of respondents that can be processed in this study amounted to I2l people. Processing the data using SPSSfor Windows Ver.16. The results showed that there are tvvo hypotheses are rejected, the hypothesis of the impact of the bene;fits of dedicated service to the customer satisfaction (h2) and the impact oJpositive ,t/OM communication to Loyalty (H7). As for  hypothesis: Social Benefits, and Trust in customer satisfaction (hl, h3) proved significant; Effict of Customer Satisfaction on Customer Commitment (h4) also proved significant, and commitment to positive WOM communication(h5) and Loyalty (h6) also proved significant. Each of inJluence between these variables showed a positive direction. So the results of this study prove that loyalty and positive WoM communication can be built from  the Customer Commitment, and Customer Commitment can be achieved if customers are satisfied and is essentially a relational benefits, namely: social benefits and trust benefits perceived by customers.Key word: Relational Benefits, Customer Satisfaction, Customer Commitment, Positive WOM Communication, and Customer Loyalty
The Effort to Create Customer Engagement on Customer E_Banking (Empirical Studies on Bank BNI Regional Semarang) Rivai, Alimuddin Rizal; Wahyudi, Wahyudi
Jurnal Dinamika Manajemen Vol 7, No 2 (2016): September 2016 (DOAJ Indexed)
Publisher : Department of Management, Faculty of Economics, Semarang State University, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.15294/jdm.v7i2.8202

Abstract

                    This study focused on testing the effect of variable customer value, support systems and knowledge of the customers products to customer satisfaction and its impact on customer engagement. This study selects the object users e-banking customers of Bank BNI Regional Semarang. The number of samples in this study of 100 respondents, using purposive sampling technique sampling. Processing data using SPSS version 16.0. Based on a statistical test using linear regression approach, then of seven hypothesis there are two hypotheses were rejected. The hypothesis is rejected is the influence of customer value on customer engagement, and support systems to customer engagement. While five other hypotheses, namely: the influence of the customer value, support systems, knowledge products to the satisfaction of the customer, as well as the effect of product knowledge and customer satisfaction on customer involvement is proven. Based on the results of this study, it can be concluded that to build customer engagement should be created customer satisfaction. While such satisfaction can be created through providing better customer value, the support system is up to date and easy, and provides knowledge products to customers continuously and thoroughly.
PENGARUH ORIENTASI STRATEGIS, KONTROL MANAJER PENJUALAN DAN KEANDALAN TENAGA PENJUALAN TERHADAP EFEKTIVITAS PENJUALAN MELALUI KINERJA TENAGA PENJUALAN (STUDI PADA PT. TELKOM WITEL SEMARANG) Rizkia Putri, 13.05.51.0207; Rizal R, Alimuddin
Students Journal of Economic and Management Vol 6, No 2 (2017): Vol, 6 No. 2 Edisi Oktober 2017
Publisher : Students Journal of Economic and Management

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Abstract

This study aims to examine and analyze the influence of strategic orientation, sales manager control, and salesperson reliability on sales effectiveness through salesperson performance. This research was conducted at PT. TELKOM Witel Semarang which is one of state-owned companies.The sampling method used sampling saturated or census and the sample size as much as 90 respondents. The relationship or influence between variables is explained by using multiple regression analysis.The result of the research shows that strategic orientation has significant positive effect to salesperson performance. Sales manager control has a significant negative effect on salesperson performance. The reliability of sales force has a significant positive effect on salesperson performance and salesperson performance has a significant positive effect on sales effectiveness Keywords: Strategic Orientation, Sales Manager Control, Salesperson Reliability, Salesperson Performance, and Sales Effectiveness
Co-Authors 08.05.51.0007 Valensia Yukke Vergiana 08.05.51.0050 Ria Arnisya Handayani 08.35.02.0730 Rachmah Sinta 08.3502.0736 Rizky Nur Latifah 12.05.51.0016 Risti Bunga Pertiwi, 12.05.51.0016 Anggun Kusumaningtyas, 14.05.51.0151 Anjani, Rahma Aprilia Aquinia, Ajeng Asyahra, Anissa Aulia, Qisma Cindyana Nanda Saputri Destiyawan Rizki Nugroho, 13.05.51.0184 Destiyawan Rizki Nugroho, 13.05.51.0184 Dhika Septiawan, 13.05.51.0228 Dhika Septiawan, 13.05.51.0228 Endah Mudjiasih Endang Tjahjaningsih Erlin Setiani Prastiwi Euis Soliha Fibrian, Latifah Amanda Firnandes, Devi H. Mustthofa, H. Harmadi, Desya Natalia Kurniasari, Risna Kusumajaya, Robby Andika Lie Liana . Lina Kristan Purnawanti Marlien Marlien Marlien, R. A. Maulida Wati, 15.05.51.0376 Mukti, Manggala Aji Musthofa Musthofa Nisaul Maulidah, 14.05.52.0124 Novizal, Guntur Pilia Kristi Andini Rizkia Putri, 13.05.51.0207 Rizkia Putri, 13.05.51.0207 Saripudin, Ruslan Selly Ana Stefani Teguh H Prayitno, Teguh Theresia Advenia W. R, 14.05.52.0058 Tina Kristianti, 15.05.51.0299 Tommy Trio Herlambang, 14.05.51.0049 Trisno Utomo Wahyudi Wahyudi