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All Journal Conference In Business, Accounting And Management (Cbam) 2012 Gadjah Mada International Journal of Business EQUILIBRIUM IQTISHADIA QUALITY QIJIS (Qudus International Journal Of Islamic Studies) At-Taqaddum JURNAL PENELITIAN SYIRKAH Islamic Guidance and Counseling Journal Jurnal Penelitian Iqtishadia: Jurnal Kajian Ekonomi dan Bisnis Islam
Wahibur Rokhman
Sekolah Tinggi Agama Islam (STAIN) Kudus
Religion Arts Humanities Economics, Econometrics & Finance Education Public Health Social Sciences

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The Role of Sharia Marketing in Increasing Customer Loyalty (An Empirical Study of BMT in Kudus Regency) Rahmawaty, Anita; Rokhman, Wahibur
IQTISHADIA Vol 11, No 2 (2018): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v11i2.3728

Abstract

This research strives to empirically examine and analyze the influence of syariah marketing and service quality on BMT customer loyalty and satisfaction in Kudus Regency. This study was a survey research that used a quantitative approach. The research data were obtained from 250 BMT customers within Kudus Regency by using an accidental sampling technique. Meanwhile, the data analysis used a path analysis technique. The research findings revealed that: first, sharia marketing has a positive and significant influence on customer satisfaction; second, service quality has a positive and significant influence on customer satisfaction; third, sharia marketing has a positive and significant influence on customer loyalty; fourth, service quality has a positive and significant influence on customer loyalty; and fifth, customer satisfaction has a positive and significant influence on customer loyalty.
Understanding Muslim Young Consumers on Online Shopping: The role of Customer Review, Price, Trust and Security Rokhman, Wahibur; Andiani, Fajar
EQUILIBRIUM Vol 8, No 2 (2020): EQUILIBRIUM
Publisher : Prodi Ekonomi Syariah Pascasarjana IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/equilibrium.v8i2.8655

Abstract

Online shopping is an ubiquitous phenomenon among young consumers. The development of internet on transactions has caused fear, mistrust and risk among online consumers.  The objective of this study is to examine the effect of product reviews, prices, transaction trust, and security transactions on decisions in Islamic millennial generation online purchases. The sample in this study is the Muslim young generation who use a lot of online shoppings, a total of 120 respondents were requested to complete the questionnaires, of which 96 were returned using a purposive sampling technique with a minimum expenditure of spending 3 times in the last 3 months. The results of this study indicate that product reviews, prices, trust and security have significant effect on online purchasing decisions. This study also discusses the implications, limitations, and suggestions for the future research.
Persepsi Anggota Non Muslim Terhadap Pemasaran Syariah di KSPPS Ki Ageng Pandanaran Semarang Sa'diyah, Siti Rofik Atus; Rokhman, Wahibur
MALIA: Journal of Islamic Banking and Finance Vol 5, No 2 (2021): Malia: Journal of Islamic Banking and Finance
Publisher : IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/malia.v5i2.11925

Abstract

Penelitian ini bertujuan untuk menganalisis persepsi anggota non muslim terhadap pemasaran Islam yang diterapkan Koperasi Simpan Pinjam dan pembiayaan Syariah (KSPPS) Ki Ageng Pandanaran Semarang. Penelitian ini merupakan penelitian lapangan dengan pendekatan kualitatif deskriptif.  Sumber data penelitian ini wawancara dengan lima  anggota non muslim yang menggunakan berbagai produk jasa dan nara sumber dari dua orang pengelola  KSPPS. Hasil penelitian ini menunjukkan bahwa pemasaran Islam sangat mendorong minat masyarakat non muslim dalam bergabung menjadi anggota. Pemasaran Islam yang ditawarkan antara lain: kesuaian produk-produk yang ditawarkan dengan kebutuhan anggota,  akad yang diterapkan secara terbuka dan adil, sikap jujur, transparan, serta  memberikan pelayanan yang baik di KSPPS Ki Ageng Pandanaran Semarang. Penelitian ini memiliki kontribusi praktis bagi manajerial lembaga keuangan mikro syariah dalam memperluas pasar tidak hanya dari kalangan muslim tetapi juga non muslim.
The Influence of Quality of Work Life and Islamic Work Ethics Towards Job Performance among SMEs’ Employee Rokhman, Wahibur; Ahamed, Forbis
IQTISHADIA Vol 14, No 1 (2021): IQTISHADIA
Publisher : Ekonomi Syariah IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/iqtishadia.v14i1.11729

Abstract

This study aims to scrutinize the contribution of quality of work life and Islamic work ethics to the job performance of employees who work for Small and Medium Enterprises (SMEs) in Central Java, Indonesia. A deductive questionnaire survey approach was applied to make sure data gathering reaches out across business sectors particularly, most of the registered SMEs throughout central Java. About 354 valid responses were analyzed utilizing SPSS in order to be able to examine how much quality work life of employees in the light of ethical values practice in Islam impact the performance of employees. The outcomes of the study revealed a tremendous effect on the performance of employees in SMEs while their work lives are taken cared for by the company. Similarly, performance found to be overwhelmingly determined by work ethics reflexively applied in a densely populated peninsula of Javanese Muslims. This is reconfirmed when IWE predisposed a significant positive relationship with quality of work life. The results of this study, as expected, provide theoretical and practical gains to the body of knowledge as well as become an impetus for all the likewise faith base business communities across the region, particularly for SMEs’ owner/manager and certainly for future researchers.
Pengaruh Quality of Work Life terhadap Kepuasan kerja, Komitmen Organisasi, Turnover Intention dan Stres Kerja: Studi pada BMT Di Kabupaten Kudus Wahibur Rokhman
Conference In Business, Accounting, And Management (CBAM) Vol 1, No 4 (2012): Conference In Business, Accounting And Management (Cbam) 2012
Publisher : Conference In Business, Accounting, And Management (CBAM)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study investigates the effect of quality of work life on job satisfaction, organisational commitment, turnover intention and stress. This study uses a sample of 150 employees of Baitul Mal wa Tamwil (BMT) in Kudus Regency, Central Java, Indonesia. The results of Structural Equation Modeling (SEM) indicate that quality work life has positively significant impact on job satisfaction and organisational commitment. The findings also noted that, quality of work life negatifely affect on both turnover intention and stress. Overall the model supported that quality of work life has significant on job satisfaction, organisational commitment, turnover intention and stress. Implication, limitation and suggestion for future research are discussed.Keywords:      Quality of work life, job satisfaction, organizational commitmen, turnover intention, dan stress kerja.
An Examination of the Mediating Effect of Islamic Work Ethic on the Relationships between Transformational Leadership and Work Outcomes Wahibur Rokhman; Harif Amali Rivai; Abideen Adewale
Gadjah Mada International Journal of Business Vol 13, No 2 (2011): May-August
Publisher : Master in Management, Faculty of Economics and Business, Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (694.16 KB) | DOI: 10.22146/gamaijb.5487

Abstract

This study investigates the role of Islamic work ethic as mediator between transformational leadership and work outcomes (organizational commitment, job satisfaction and turnover intention). This study used a sample of 370 employees from 60 Islamic microfinance institutions in Central Java, Indonesia. The results of Structural Equation Modeling (SEM) indicate that transformational leadership has a positively significant impact on Islamic work ethic. The findings also noted that Islamic work ethic directly and positively affect both organizational commitment and job satisfaction on the one hand, and negatively influences turnover intention on the other. Overall the model supported that Islamic work ethic has a significant role to mediate the the relationship betweem transformational leadership and work outcomes. Implication, limitation and suggestion for future research are discussed.      
ANALYZING SERVICE QUALITY IN A HIGHER EDUCATION A Phenomenological Study Wahibur Rokhman
QUALITY Vol 1, No 1 (2013): QUALITY
Publisher : Pascasarjana IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/quality.v1i1.192

Abstract

The purpose of this paper is to explore, from students’ perspective, how students perceived the service quality in International IslamicUniversity Malaysia (IIUM). A phenomenological method wasused; it is a naturalistic approach to acquire information on students experience about the service quality that they are feelingthrough open-ended questioner, interviews and observations.The result reveals that students perceived the service quality indifferent ways. The study found that the university is performingfairly enough in term of physical facilities and academic staff, butin term of administration staffs less than students’ expectation. Thestudy recommends university’s management to give attention to thefollowing issues: to improve the quality of staffs, to improve the security guard in this campus and to reform or refine the office of CPS and Finance. Keywords: Quality, Service, Higher Education
ETIKA KERJA ISLAM DAN KEADILAN ORGANISASI: STUDI PADA BMT DI KABUPATEN KUDUS Wahibur Rokhman
Jurnal Penelitian Vol 9, No 1 (2015): JURNAL PENELITIAN
Publisher : LP2M IAIN kUDUS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/jupe.v9i1.858

Abstract

WORK ETHICS OF ISLAM AND ORGANIZATIONAL JUSTICE: Study on a BMT in Kudus, This research aims to analyze the relationship of  work ethics of  Islam and organizational justice in BMT in Kudus. The organizational justice is measured using three dimensions of  justice developed by Cropanzano et al. (2007), they are: distribution justice, procedural fairness and interactional justice. Further, the study also tested the influence of  the three dimensions of justice against work ethics of  Islam felt by employees. The results of this research show that the level of  organizational justice and work ethics of Islam felt by employees working in the BMT in Holy is high enough. The results of the regression analysis also showed a significant positive influence on the distribution of Justice, procedural fairness and interactional justice against the work ethics of  Islam. Implications, limitations and suggestions for the next research are also discussed in this article.keywords: Distribution Justice, Procedural Justice, Work Ethics Of Islam.Penelitian ini bertujuan untuk menganalisis  hubungan etika kerja Islam dan keadilan organisasi di Baitul mal wat tamwil (BMT) di Kabupaten Kudus. Keadilan Organisasi disini diukur menggunakan tiga dimensi keadilan yang dikembangkan oleh Cropanzano dkk. (2007) yaitu: keadilan distribusi, keadilan prosedural dan keadilan interaksional. Lebih lanjut, penelitian ini juga menguji pengaruh tiga dimensi keadilan terhadap etika kerja Islam yang dirasakan oleh karyawan. Hasil penelitian ini menunjukkan bahwa tingkat keadilan organisasi dan etika kerja Islam yang dirasakan oleh karyawan yang bekerja di BMT di Kudus cukup tinggi. Hasil analisis regresi juga menunjukkan adanya pengaruh yang positif signifikan keadilan distribusi, keadilan prosedural dan keadilan interaksional terhadap etika kerja Islam. Implikasi, keterbatasan dan saran untuk penelitian yang akan datang  juga dibahas dalam artikel ini.kata kunci: Keadilan Distribusi, Keadilan Prosedural, Etika Kerja Islam.
Interrelationship among Quality of Work-Life, Islamic Work Ethics, and Employee Performance: Employee Engagement as Mediator Rahmawaty, Anita; Ahamed, Forbis; Rokhman, Wahibur
EQUILIBRIUM Vol 10, No 1 (2022): EQUILIBRIUM
Publisher : Prodi Ekonomi Syariah Pascasarjana IAIN Kudus

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21043/equilibrium.v10i1.14935

Abstract

This study aims to examine the effect of quality of work-life and Islamic work ethics on employee performance and the mediating role of employee engagement among quality of work-life, Islamic work ethics and employee performance. The paper explicitly highlighted the conduct and outcomes of the study. A quantitative survey approach was used to collect necessary data by applying the instruments adopted from previous studies. The reliability and validity of tools were above the standard. Out of 250 sets of questionnaires distributed to the employees working with Small and Medium Enterprises (SMEs) throughout Kudus region, Central Java, Indonesia, a sample size of 194 has been utilized for data analysis to test study hypothesis. The path analysis indicated that quality of work-life and Islamic work ethics contributed significantly to employee engagement, subsequently to employee performance. However, the quality of work-life had no significant direct effect on employee performance as such the relationship was fully mediated by employee engagement, whereas employee engagement partial mediated on Islamic work ethics and employee performance. Thus, spiritual adoption of work ethics seems a necessity for today’s business organization. Therefore, it is recommended to SMEs’ owners and practitioners that they could improve their business performance through improved quality of work-life, Islamic work ethics, and employee engagement.
Exploring Workplace Happiness: Islamic Leadership and Work Ethics Driving Engagement and Helping Behaviour Rokhman, Wahibur; Atieq, Muhammad Qoes; Ahamed, Forbis; Nasir, Shuana Zafar; Sahid, Sehrish
Islamic Guidance and Counseling Journal Vol. 8 No. 1 (2025): Islamic Guidance and Counseling Journal
Publisher : Institut Agama Islam Ma'arif NU (IAIMNU) Metro Lampung in collaboration with Asosiasi Bimbingan dan Konseling Indonesia (ABKIN)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25217/0020258558400

Abstract

Leadership and work ethics, particularly Islamic or faith-based, are crucial indicators of employees’ well-being and work engagement. It increases helping behaviour through motivation and satisfaction levels achieved from a supportive work environment. The research aim is to examine the influence of Islamic leadership and Islamic work ethics on helping behaviour and work engagement through happiness at work to verify this phenomenon, data has been collected from 320 employees working with Small Medium Enterprises (SMEs) across central Java, Indonesia. All question items from all variables are said to be valid with a value of more than 0.7 and reliable with a value of more than 0.5. This is quantitative design research where a convenience sampling technique was employed. Statistical analysis was done through SmartPLS, revealing a direct relationship among all study variables, such as Islamic leadership, to helping behaviours and work engagement. Additionally, the study identified a direct relationship between Islamic work ethics and helping behaviours, except for a link with work engagement; similarly, employees’ happiness at the workplace acts as a mediator in this study. The hypothesis is accepted because the significance value is more than 1.97. While previous studies have examined workplace happiness and engagement broadly, limited attention has been paid to the role of faith-based leadership and ethics within SMEs in culturally diverse settings like Central Java, Indonesia. This study offers a novel perspective by discussing the pivotal role of Islamic leadership and Islamic work ethics in shaping workplace dynamics, particularly helping behaviour and engagement through happiness.
Co-Authors Abd. Rasyid Syamsuri Abideen Adewale Abideen Adewale Adab, Farisul Ahamed, Forbis Amirul Fatihin, Amirul Andiani, Fajar Anita Rahmawaty Atieq, Muhammad Qoes Harif Amali Rivai Joyo Winoto, Joyo Nasir, Shuana Zafar Rahmawati, Fithria Aisyah Sa'diyah, Siti Rofik Atus Sahid, Sehrish Shahid, Sehrish Vanni, Kartika Marella Zamroni Zamroni