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All Journal E-Bisnis : Jurnal Ilmiah Ekonomi dan Bisnis Jurnal Dimensi Pendidikan dan Pembelajaran International Journal of Economics, Business and Accounting Research (IJEBAR) Jurnal Ilmiah Edunomika (JIE) Al-Kharaj: Jurnal Ekonomi, Keuangan & Bisnis Syariah BAKTI BANUA : JURNAL PENGABDIAN KEPADA MASYARAKAT Edueksos: Journal Pendidikan Sosial dan Ekonomi
Sarsono Sarsono
UNIVERSITAS ISLAM BATIK SURAKARTA
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Social Sciences

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EMPLOYEE PERFORMANCE VIEWED FROM WORK DISCIPLINE, ORGANIZATIONAL CULTURE, AND COMMUNICATION (STUDY OF SOCIAL SERVICES IN WONOGIRI DISTRICT) Tejo Santoso; Sarsono Sarsono; Istiqomah Istiqomah
International Journal of Economics, Business and Accounting Research (IJEBAR) Vol 7, No 2 (2023): IJEBAR, VOL. 07 ISSUE 02, JUNE 2023
Publisher : LPPM ITB AAS INDONESIA (d.h STIE AAS Surakarta)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/ijebar.v7i2.9432

Abstract

To find out the quality of employees at the Social Service in Wonogiri, the aspects used by researchers are by looking at work discipline, organizational culture, and communication. Quantitative method used in this research. Total population of 35 people. The sample used by all employees because it uses a saturated sample. This study uses SPSS assistance with data analysis techniques using instrument tests, normality tests, multicollinearity tests, heteroscedasticity, multiple linear regression analysis, t tests, F tests and tests of the coefficient of determination. First hypothesis (H1), it is concluded that discipline in work has a considerable influence on increasing the quality of human resources, with a significance of 2.236, organizational culture (H2) influences performance improvement. Communication (H3) in this study has the highest influence compared to the two previous variables with a resulting significance value of 3.302. Furthermore, testing simultaneously showed that all variables had a fairly high impact on improving the quality of human resources at the Wonogiri District Social Service.
LOYALITAS PELANGGAN EMINA COSMETICS DITINJAU DARI BRAND TRUST, BRAND IMAGE, DAN KUALITAS PRODUK (STUDI PADA EMINA GIRL GANG AMBASSADOR) Peni Febrianita Meliana; Sarsono Sarsono; Raisa Aribatul Hamidah
JURNAL ILMIAH EDUNOMIKA Vol 8, No 3 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i3.14760

Abstract

This research seeks to assess (1) how Brand Trust effects customer loyalty of Emina Cosmetics products to the Emina Girl Gang Ambassador, (2) how Brand Image influences customer loyalty of Emina Cosmetics products to the Emina Girl Gang Ambassador, (3) how Product Quality influences customer loyalty Emina Cosmetics products to the Emina Girl Gang Ambassador. A quantitative descriptive design was used for this research. The population was taken from Emina Girl Gang Ambassador batch 6, with a Sampel size of 75 respondents. A questionnaire is used in this study, with statistical methods for data analysis such as Coefficient of Determination, multiple linearoregression, t test, and F test. The results indicate that Brand Trust exerts a positive and significant impact on customer Loyalty to Emina Girl Gang Ambassador. Product quality has a positive and significant effect on customer loyalty to Emina Girl Gang Ambassador. Keywords : CustomerQLoyalty, Brand Trust, Brand Image, Product Quality.
KEPUTUSAN PEMBELIAN NAAVAGREEN NATURAL SKINCARE DITINJAU DARI STORE ATMOSPHERE , BRAND AMBASSADOR DAN KUALITAS PELAYANAN ( Studi Pada Pelanggan Naavagreen Natural Skincare Cabang Kartasura ) Eni Lestari; Sarsono Sarsono; Fithri Setya Marwati
JURNAL ILMIAH EDUNOMIKA Vol 7, No 1 (2023): EDUNOMIKA : Vol. 07, No. 01, 2023
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v7i1.8445

Abstract

This study aims to determine the effect of store atmosphere, brand ambassadors and service quality on purchasing decisions at the Naavagreen Beauty Clinic, Kartasura Branch. Quantitative approach used in this research. The population in this study is Naavagreen Natural Skincare customers who have purchased products and used treatment services at the Naavagreen Clinic at least 2 times. The population in this study is not known with certainty. The sample in this study was 100 respondents, and the sampling technique used was purposive sampling. With the help of SPSS statistics 25, data analysis in this study included classical assumption tests (normality, multicollinearity, and heteroscedasticity), multiple linear analysis, model feasibility test (F test), t test and coefficient of determination (R2). The results of this study show that partially the store atmosphere, brand ambassador and service quality have a positive and significant effect on purchasing decisions, whereas in the t test brand ambassadors do not have a significant effect on purchasing decisions. Store atmosphere has a positive and significant effect on purchasing decisions, and service quality has a positive and significant effect on purchasing decisions Keywords : Purchase decision, store atmosphere, brand ambassador and service quality
The Influence of Emotional Intelligence and Competence on Employee Performance Mediated by Job Satisfaction Tutik Lestari; Sarsono Sarsono; Supawi Pawenang
Edueksos: Jurnal Pendidikan Sosial & Ekonomi Vol. 13 No. 01 (2024): Edueksos: Jurnal Pendidikan Sosial dan Ekonomi
Publisher : Department of Tadris IPS FITK UIN Siber Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/edueksos.v13i01.17168

Abstract

The institution must enhance and cultivate staff performance to ensure that the institution's success is intrinsically tied to quality. The objective of this study is to examine the impact of emotional intelligence and competence on employee performance, while considering job satisfaction as a mediating factor, inside the Department of Trade of Surakarta City. This study employs a quantitative method, making use of both primary and secondary data. The study encompasses a total of 73 individuals employed at the Department of Trade of Surakarta. The sampling method employed is saturated sampling, which involves including all members of the population as samples. The study findings indicate that the T-statistic value of 3.444 demonstrates a positive and substantial impact of emotional intelligence on employee performance. Similarly, the T-statistic value of 2.213 indicates a positive and significant influence of competence on employee performance. Furthermore, the T-statistic value of 2.563 indicates that there is a statistically significant and positive relationship between job satisfaction and employee performance. The results indicate that the T-statistic value of 6.293 demonstrates a positive and substantial impact of emotional intelligence on job satisfaction. Similarly, the T-statistic value of 4.850 indicates a positive and significant influence of competence on job satisfaction. This study demonstrates that the T-statistic value of 2.337 indicates a positive and significant impact of emotional intelligence on employee performance through job satisfaction. Similarly, the T-statistic value of 2.254 indicates a positive and significant impact of competence on employee performance through job satisfaction. The study emphasizes the need of cultivating emotional intelligence and enhancing employee competence to enhance their performance.Keywords: Performance, emotional intelligence, competence, job satisfaction.
Co-Authors Alvina Della Puspita Bagus Kuncoro Adi Bambang Mursito Chatarina Yuli Astuti Dinda Dinda Eni Lestari Eny Kustiyah Femmy Silaswaty Faried Fithri Setya Marwati Fithri Setya Mawarti Ida Aryati Istiatin Istiatin Istiqomah Istiqomah Kartika Hendra Ts Muhammad Irvan Peni Febrianita Meliana Raisa Aribatul Hamidah Ratna Ratna Raymond Raymond Silviana Fransiska Anggreini Siti Maryam Sri Hartono Sujianata Sujianata Supawi Pawenang Tejo Santoso Tutik Lestari Vidya Dara Oktavia Wahyu Indriyani Wanda Anggi Saputro Winda Rohmawati Yoga Yoga Yogi Ageng Wiratri Yosika Wahyu Solikah