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All Journal Ilmu Administrasi Publik Dia: Jurnal Administrasi Publik Professional : Jurnal Komunikasi dan Administrasi Publik Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL GOVERNANSI Moderat Jurnal Ilmu Pertanian Tirtayasa Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Jurnal Inovasi Penelitian JOPPAS: Journal of Public Policy and Administration Silampari Kebijakan: Jurnal Ilmu Administrasi MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Multicience Public Administration Journal (PAJ) International Journal of Economics (IJEC) International Journal of Educational Research Excellence (IJERE) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Mimbar Administrasi Mandiri Serambi Engineering
IKE RACHMAWATI
Universitas Muhammadiyah Sukabumi
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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THE INFLUENCE OF SERVICE QUALITY ON USER SATISFACTION THROUGH OFFICIAL CREDIBILITY AT SUKABUMI PUBLIC LIBRARY DEDI MULYADI; IKE RACHMAWATI; SUGIHARTTO
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 3 No. 05 (2023): INTERNATIONAL JOURNAL OF MULTISCIENCE - MAY - AUGUST 2023
Publisher : CV KULTURA DIGITAL MEDIA

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Ideally, services in the library can be more attractive, friendly, fast, and accurate. This means that the orientation of library services must be based on user needs, anticipation of developments in information technology and friendly service, in other words, placing users as one of the factors. However, the results of a community satisfaction survey conducted in February 2023, the Sukabumi Regency library obtained a satisfaction index below 28 or was in the Unsatisfactory category. This study aims to analyze the effect of service quality and staff credibility on user satisfaction at the Sukabumi District Public Library. Descriptive method with quantitative approach and verification method used in this research. The research population is the average number of users from January to March 2022, with a total population of 650 users. The research sample of 388 users was selected using simple random sampling technique. The data obtained from the samples were analyzed using inferential partial least squares (PLS) analysis using the smartPLS application. The results of the data analysis show that service quality has a significant and positive influence on the credibility of officers. In addition, the credibility of officers also has a significant and positive influence on user satisfaction. Furthermore, service quality also has a significant and positive influence on user satisfaction through the credibility of officers as mediators. These findings indicate that improving and improving the quality of services provided by librarians can increase the user's perception of the credibility of the officers. In addition, the high credibility of officers can also increase user satisfaction with the services and facilities provided by the Sukabumi District Public Library. Therefore, it is suggested that libraries increase training and skills development for officers in providing the information needed by users and pay attention to other factors such as the strategic location of the library. This research contributes to the understanding of the factors that influence user satisfaction at the Sukabumi District Public Library. The results of this study can be used as a basis for improving service quality, officer credibility, and user satisfaction in an effort to improve library services as a whole.
Analysis of Zoning System Implementation Policies in The Admission of New Students of Junior High School in Sukabumi City R. Niske Dewintania; Ike Rachmawati; Unin Nibi Saputra; Alhidayatullah
International Journal of Educational Research Excellence (IJERE) Vol. 2 No. 2 (2023): July-December
Publisher : PT Inovasi Pratama Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55299/ijere.v2i2.437

Abstract

The admission of the new students (PPDB) zoning system start to be enforced in Indonesia through the Regulation of the Minister of Education and Culture (Permendikbud) No. 17 of 2017. This policy applies to all City and Regency Education Offices in Indonesia. The policy applies in Sukabumi City in 2018 due to the readiness of human resources, infrastructure, and financial resources owned by Sukabumi City. The purpose of this study is to find out how the implementation of the zoning system policy in accepting new students, as well as the inhibiting factors in achieving the objectives of the new student admission policy in junior high schools in Sukabumi City. The research was conducted to analyze the implementation of the PPDB zoning system in Sukabumi City using qualitative methods with the analysis technique of the Miles and Huberman models to compare with the theory originating from Van Meter and Van Horn. The results showed that Sukabumi City had implemented a zoning system to the variables in the Van Meter and Van Horn theories. There are several goals had not been achieved, namely removing the favorite school label, reducing dropout rates, increasing the net enrollment rate index, bringing parents and children closer together, and evaluating the distribution of schools in Sukabumi City. The goal has not been achieved because of the lack of bureaucratic commitment and fragmentation in the form of pressure from outside the bureaucratic unit.
STRATEGI BADAN AMIL ZAKAT NASIONAL (BAZNAS) DALAM MENINGKATKAN PENGUMPULAN ZAKAT, INFAK DAN SHADAQAH (ZIS) Sabilla Khumaira; Ike Rachmawati; Tuah Nur
Jurnal Governansi Vol 9 No 2 (2023): Jurnal Governansi Volume 9 Nomor 2, Oktober 2023
Publisher : Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v9i2.7466

Abstract

This study aims to explore how the National Board of Zakat (BAZNAS) improves the collection of Zakat, Infaq and Shadaqah (ZIS) in Sukabumi Regency, and to identify factors that support or hinder the collection process. This research was triggered by the non-achievement of zakat, infaq, and shadaqah collection targets, as many people were unaware that BAZNAS had provided Zakat Collection Units (UPZ) in each sub-district, which resulted in their reluctance to pay zakat directly to BAZNAS. In order to understand this phenomenon, the research used a qualitative method with a descriptive approach, which allows researchers to explore the information actually found in the field. Data were collected through interviews, on-site observations, as well as through documentation and regulations relevant to the research problem. This research focuses on the strategy theory initiated by Dess and Miller (2003), which includes the dimensions of goals, policies, and plans. The research concluded that BAZNAS Sukabumi Regency has a goal to increase the collection of Zakat, Infaq and Shadaqah, although most people prefer to channel it directly to the beneficiaries (mustahiq). Therefore, the research suggests that it is necessary to re-optimize existing policies and design collection strategies that are more in line with the times to achieve the set goals.
Efektivitas Pelayanan Publik Berbasis Aplikasi Layanan Moci Legit Di Dinas Kependudukan Dan Pencatatan Sipil Kota Sukabumi Ayu Andriani; Ike Rachmawati; Tuah Nur
Professional: Jurnal Komunikasi dan Administrasi Publik Vol 10 No 2 (2023): Desember
Publisher : UNIVED PRESS, Universitas Dehasen Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37676/professional.v10i2.4368

Abstract

In today's digital era, every public service provider is required to provide services more quickly to provide satisfaction for the community as service recipients. Therefore, Sukabumi City Disdukcapil has innovated services from offline to online through the Moci Legit Service application, this is done to provide convenience to the community so that the service process is more effective and efficient, but in its implementation there are several phenomena of problems found, namely: 1.not yet optimal socialization carried out, 2.the application system often experiences trouble, 3. inaccuracy of document completion, 4.there is no complaint feature in the application. This study aims to determine how the effectiveness of public services based on the legitimate moci service application at the Population and Civil Registration Office of Sukabumi City. The theory used in this study is the effectiveness theory from Gibson and Steers which includes 5 dimensions: productivity, quality, efficiency, flexibility, and satisfaction. The method used in this research is descriptive qualitative. The results of this study indicate that the dimensions of productivity, quality, efficiency, and satisfaction are considered not fully effective because there are things that need to be improved to be more optimal. While the flexibility dimension is considered to have been running effectively.
EFFECT OF ONLINE LEARNING MEDIA QUALITY ON STUDENT LEARNING EFFECTIVENESS AT SMPN 13 SUKABUMI CITY Ihsanul Muttaqien; Ike Rachmawati; Dian Purwanti
DIA: Jurnal Administrasi Publik Vol 21 No 02 (2023): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v21i02.7997

Abstract

This study aims to determine the effect of the quality of Online Learning Media on the effectiveness of Student Learning in SMPN 13 Sukabumi. This research has been carried out from November to December 2022. The method in this study is to use quantitative research methods with operationalvariable approach or the influence between the independent variable and the dependent variable. Sampling technique in this study is to use Proposive sampling. Instrument in this study used a closed questionnaire with likert scale form. Data analysis techniques used in this study validity test, reliability test, normality test, determination, regression, and hypothesis test F. The results found in this study that there is a significant influence between the independent variable is the quality of instructional Media with the effectiveness of Student Learning in SMPN 13 Sukabumi. The results of this calculation is to use the SPSS program which is presented as follows: Based on the results of the study showed that from the calculation data, it was concluded that the independent variables (X) simultaneously affect the dependent variable (Y). With the value of pegaruhnya between variables X and Y is equal to 36.3%, based on the value of R square. So according to the researcher that the independent variable (X) is the quality and dependent variable (Y) effectiveness there is a significant influence because of the variable X and variable Y.
IMPLEMENTATION OF HOUSE UNFITABLE FOR LIVING (RUTILAHU) IMPROVEMENT PROGRAM IN SUKABUMI REGENCY (THE CASE STUDY OF SUKARAJA DISTRICT) Rina Shofiawati Rahayu; Ike Rachmawati; Tuah Nur
DIA: Jurnal Administrasi Publik Vol 21 No 02 (2023): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v21i02.8107

Abstract

RUTILAHU is a program aimed at low-income people, who have homes that do not meet the standards to live in. With the intention that they can improve their living standards reasonably and have housing that meets the standards. This activity aims to improve social welfare for the poor and low-income communities. This study was conducted to determine the extent of RUTILAHU program implementation in Sukabumi, especially in Sukaraja District. This study uses descriptive research methods with a qualitative approach. Data validation in this study using triangulation methods and data analysis using interactive models. In analyzing the findings, this study uses the implementation theory of Van Meter and Van Horn which explains the success indicators of an implementation looking at Policy Size and objectives, resources, characteristics of implementing agents, communication between organizations, Economic, Social, and Political Conditions & Tendency of the Executor/Implementor. The results showed that each variable of the policy implementation has been appropriate where the RUITLAHU program is appropriate target for low-income communities. In its implementation, there is cooperation between the government, private sector and other stakeholders, physical evidence of the proposal for the non-habitable House program is carried out in accordance with the Peraturan Bupati Nomor 33 Tahun 2021 and the existence of socialization between the government and the private sector and the community in this uninhabitable house program.
SERVICE MANAGEMENT BY THE DEPARTMENT OF ARCHIVES AND LIBRARY SUKABUMI DISTRICT IN REALIZING EDUCATIONAL TOURISM Septiawan Maliki Barkah; Ike Rachmawati; Yana Fajar FY Basori
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8747

Abstract

Public interest in reading is a major problem nationally and globally. One of the obstacles to the progress of a nation can be judged by the habits of its people in terms of reading. Reading is an important part of life. The Archives and Libraries Office of Sukabumi District continues to encourage the growth of interest in reading in the community by implementing programs and improving services to meet the needs of users. This research uses one variable (1), namely the service management variable, with A.S. Moenir's service management theory (2006: 88–119), which consists of indicators of awareness, rules, organization, income, skills and abilities, and service facilities. This study uses a qualitative method with a narrative approach. The results showed that the Sukabumi District Archives and Libraries Service had made significant efforts to manage quality services. They provide easy access to relevant information and libraries by facilitating the needs of the user. This service includes programs that support the improvement of human resources and collections of books, magazines, journals, and other media that are well managed and available to the public and visitors.
ORGANIZATIONAL CAPACITY OF THE COOPERATIVE, UMKM, INDUSTRY AND TRADE OFFICE OF SUKABUMI CITY IN THE DEVELOPMENT OF MICRO, SMALL AND MEDIUM ENTERPRISES (UMKM) Ranti Riani; Ike Rachmawati; Tuah Nur
DIA: Jurnal Administrasi Publik Vol 22 No 01 (2024): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/dia.v22i01.8864

Abstract

In conducting the development of micro, small and medium enterprises, the Department of Cooperatives, MSMEs, Industry and Trade (Diskoperindag) of Sukabumi City has the role and authority to do so. However, in the implementation in the field, based on the results of the author's interview with the Head of the SME Division in carrying out these activities, Diskoperindag experienced several obstacles. This study uses the theory of Horton (2003) which has 5 dimensions, namely human resources, technological infrastructure and financial resources, management programs and processes, the last dimension of networks/relationships with other organizations and stakeholders. This research uses descriptive qualitative approach documentation. The results of the study show that the organizational capacity of Diskoperindag in developing MSMEs is not yet adequate, because it is not fully in accordance with the theory of organizational capacity from Horton, et al. Of the five dimensions, only the strategic leadership dimension is adequate. Meanwhile, the dimensions of human resources, infrastructure, technology and financial resources, program and process management and network/relationship dimensions with other organizations and stakeholders are inadequate.
The Influence Of Motivation On Employee Performance In The Regional Disaster Management Agency Of The City Of Sukabumi Ghania Khalda; Ike Rachmawati; Tuah Nur
Jurnal Ilmiah Ilmu Administrasi Publik Vol 13, No 1 (2023)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v13i1.47931

Abstract

This study aims to determine the effect between motivation and employee performance at the Sukabumi City Regional Disaster Management Agency. This research method uses a quantitative associative approach. This study's population were all Sukabumi City Regional Disaster Management Agency employees. The sampling technique in this study used nonprobability sampling with a saturated sample, namely employees at the Sukabumi City Regional Disaster Management Agency, totalling 49 employees. Data was collected using observation, documentation, questionnaire distribution and interview methods. Data analysis in this study was carried out by correlation coefficient test, coefficient of determination test, simple linear regression analysis test, and data processing using IBM SPSS Statistics 26. Based on the study's results, it is known that the correlation coefficient test obtained a positive correlation value which indicates a closeness with a high category. The coefficient of determination (R2) data results showed a positive influence between motivation and employee performance at the Sukabumi City Regional Disaster Management Agency of 0.594. This means that the magnitude of the influence of motivation on performance is 59.4%, while 40.6% is influenced by other factors not examined in this study. 
Understanding The Health Hazards of Black Mold: An Overview of Environmental and Population-Based Risks Ramadhansyah, Muhammad Fadli; Arumdani, Intan Sekar; Hanung Nurany; Ike Rachmawati; Laliyanto
Jurnal Serambi Engineering Vol. 10 No. 2 (2025): April 2025
Publisher : Faculty of Engineering, Universitas Serambi Mekkah

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Abstract

Black mold is a type of fungus that produces dangerous toxins known as mycotoxins, which can enter the body through inhalation, skin contact, or consumption of contaminated food. This fungus thrives in damp and dark environments and can cause various symptoms, including respiratory irritation such as cough, runny nose, sore throat, or difficulty breathing and skin problems such as rashes or itching. The research method employs a literature review approach using databases including Scopus, PubMed, Science Direct, SpringerLink, JSTOR, PlosONE, Google Scholar, and SINTA. This study examines the potential health risks of black mold, focusing on environmental exposure, vulnerable populations, health effects, and remediation strategies. The literature review reveals that black mold exposure frequently occurs in damp indoor spaces. Populations at greater risk include children, the elderly, individuals with weakened immune systems, and those with chronic respiratory diseases. Health effects range from mild symptoms, such as eye and nasal irritation, to severe conditions like lung infections and neurological disorders, especially with prolonged exposure. This study concludes that black mold poses significant health risks and emphasizes the importance of prevention and timely remediation to address indoor mold contamination.
Co-Authors Abd. Qohar Abdul Hadi Ahad Amri Yusuf Alhidayatullah Andi Mulyadi Anisa Anwar Arumdani, Intan Sekar Audi Muhamad Karyadara Ayu Andriani DEDI MULYADI Dhea Juniar Dian Purwanti Dikky Gumilang Dine Meigawati Elis Teti Rusmiati Erry Sunarya Ghania Khalda Hagis Rudisya Kuswandi Hanung Nurany HASANUDIN Hegia Sampurna Herawati Nurjamilah Ida Halimah Idam Fauzan Ihsanul Muttaqien Ilham Maulana Akbar Inti Amaliah Khairunnisa Alya Puspita Laliyanto Muhammad Fadli Ramadhansyah Muhammad Renaldi Emo Putra Mulfi Sandi Yuda Nandini Audina Nata Rinaldi Putri NUKE NURULAINI NURUL LEILA R Deni Muhammad Danial R. Niske Dewintania Ranti Riani Refita Syafitri Rida Nadia Noer RIKY YULANDA Rina Endah Sulistyowati Rina Shofiawati Rahayu Rizki Hegia Sampurna Sabilla Khumaira Sakti Alamsyah Septiawan Maliki Barkah Setiawan, Alan Hidayat Siti Nuraeni SUGIHARTTO Sugihartto Sugihartto Trias Tri Syafalas Tuah Nur Unin Nibi Saputra Yana Fajar Basori Yana Fajar Basori Yana Fajar FY. Basori Yulia Yulia