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All Journal Ilmu Administrasi Publik Dia: Jurnal Administrasi Publik Professional : Jurnal Komunikasi dan Administrasi Publik Dinamika : Jurnal Ilmiah Ilmu Administrasi Negara JURNAL GOVERNANSI Moderat Jurnal Ilmu Pertanian Tirtayasa Jurnal Papatung : Jurnal Ilmu Administrasi Publik, Pemerintahan dan Politik Jurnal Inovasi Penelitian JOPPAS: Journal of Public Policy and Administration Silampari Kebijakan: Jurnal Ilmu Administrasi MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Multicience Public Administration Journal (PAJ) International Journal of Economics (IJEC) International Journal of Educational Research Excellence (IJERE) MODERAT: Jurnal Ilmiah Ilmu Pemerintahan Mimbar Administrasi Mandiri Serambi Engineering
IKE RACHMAWATI
Universitas Muhammadiyah Sukabumi
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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 1 
ANALYSIS OF THE EFFEVTIVENESS OF THE SUB DISTRICT DEVELOPMENT PARTICIPATION PROGRAM AT THE CIBADAK SUB DISTRICT, SUKABUMI DISTRICT HASANUDIN; IKE RACHMAWATI; SAKTI ALAMSYAH
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 2 No. 06 (2021): INTERNATIONAL JOURNAL OF MULTISCIENCE - SEPTEMBER EDITION
Publisher : CV KULTURA DIGITAL MEDIA

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Abstract

The Subdistrict Development Participation Program (P3K) of Sukabumi Regency is a regional program that is prepared to synergize many and diverse programs, both sector-based and regionally sourced from the Center, Province, or regions that are implemented in the region (Sub-district and or village). In Cibadak District, the first aid program is considered very appropriate because it is expected to be a solution to the problem of lack of community participation in development. However, the implementation of the first aid program in Cibadak District has not been fully effective. This is because the government and the community as program implementers still find obstacles in the lack of quality of the resources they have, thus causing the results of development to be less in line with what was planned. In addition, the first aid program has not been fully implemented properly in targeting its policy objectives. So that in its implementation, it is necessary to refocus the targets that are the priority in the development plan contained in the technical instructions for the first aid program. Then in terms of increasing the HDI, although there has been an increase in the HDI rate and a reduction in the poverty rate, the HDI growth is very small. In fact, as the allocated budget grows, it should leverage higher performance.
THE IMPLEMENTATION OF HOTEL TAX COLLECTION POLICY BASED ON REGIONAL REGULATION NUMBER 18 OF 2011 IN SUKABUMI REGENCY RIKY YULANDA; IKE RACHMAWATI; ERRY SUNARYA
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 2 No. 06 (2021): INTERNATIONAL JOURNAL OF MULTISCIENCE - SEPTEMBER EDITION
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This research is motivated by the problem that local tax revenue is still not optimal from the hotel tax sector in Sukabumi Regency. The hotel tax collection policy in Sukabumi Regency is based on Regional Regulation number 18 of 2011, but in its implementation there are still obstacles so that the implementation of the policy is hampered. This study aims to determine (1) the implementation of local tax collection policies based on Regional Regulation number 18 of 2011 concerning hotel taxes in Sukabumi Regency; (2) knowing the obstacles faced in the implementation of hotel tax collection policies in Sukabumi Regency; (3) knowing the efforts made in overcoming the obstacles faced in the implementation of the Hotel Tax collection policy by the Regional Government of Sukabumi Regency. In order to approach this problem, Edward III's theoretical reference is used. This research is a qualitative descriptive study. The data used are primary data obtained from direct interviews with policy implementers and taxpayers. Data collection techniques using interview techniques, observation and documentation. Then the analysis and interpretation of the selected data is carried out, to then draw a conclusion. Furthermore, the writing and construction of research results are carried out. The results of the study conclude that in general the implementation of hotel tax collection policies in Sukabumi Regency has been going well, it's just that there are several dimensions that need to be improved, such as the dimensions of resources that require additional budgets in order to optimize local tax collection in Sukabumi Regency and dimensions of the bureaucratic structure that require improvements. further, both in terms of the preparation of Standard Operating Procedures (SOP) as well as in its implementation in the field.
THE EFFORTS TO IMPROVE QUALITY OF PUBLIC SERVICES IN IMPLEMENTING MOTOR VEHICLE TESTING : A CASE STUDY AT TRANSPORTATION OFFICE OF SUKABUMI CITY NUKE NURULAINI; IKE RACHMAWATI; SAKTI ALAMSYAH
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 2 No. 06 (2021): INTERNATIONAL JOURNAL OF MULTISCIENCE - SEPTEMBER EDITION
Publisher : CV KULTURA DIGITAL MEDIA

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The Technical Implementation Unit of Motor Vehicle Testing (UPT PKB) of the Sukabumi City Transportation Service, as a vehicle testing service, has experienced many interactions between the quality of services provided and the level of community satisfaction, namely the process of how the government can provide the best services that are proportional to the value and costs that have been incurred. public vehicle owners are required to test. Excellent service is an agency's concern for customers by trying to provide the best possible service in meeting customer expectations and needs, based on service standards and procedures to realize customer trust. This study uses a case study approach to examine the 'how' and 'why' of services at the UPT PKB of the Sukabumi City Transportation Service. Attitudes, attention, actions, abilities, appearance, and responsibilities have been shown and displayed by the test officer. Efforts to improve services and overcome obstacles in service have also been carried out, but are hampered by the refocusing of the spending budget to overcome COVID-19.
AN ANALYSIS OF STRATEGIES FOR OPTIMIZING LAND AND BUILDING TAX REVENUE IN INCREASING REGIONAL OWN-SOURCE REVENUE IN THE REGIONAL FINANCE AND INCOME MANAGEMENT AGENCY OF SUKABUMI CITY NURUL LEILA; IKE RACHMAWATI; ERRY SUNARYA
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 2 No. 06 (2021): INTERNATIONAL JOURNAL OF MULTISCIENCE - SEPTEMBER EDITION
Publisher : CV KULTURA DIGITAL MEDIA

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Land and building tax is one of the potential Regional Own-Source Revenues that can contribute to regional Original Income; therefore Land and Building Tax revenue must be strived for optimally. However, based on the initial data that the researchers obtained, it was unfortunate that Land and Building tax revenue in Sukabumi City had not been optimal when compared to the actual potential land and building taxes. The realization rate of Land and Building Tax revenue when compared to the Potential Land and Building tax in Sukabumi City for a period of three years, namely 2018, 2019 and 2020 only reached 79.19%, meaning that almost 20% of Land and building Tax in Sukabumi City was still a tax that had been in arrears and had not been paid by taxpayers. Clearly this was a fairly crucial problem and required to be resolved immediately. In this journal, the researcher would seek to analyze the correct strategy that could be applied in an effort to optimize Land and Building Tax Revenue having the research location was the Regional Technical Implementing Unit (UPTD) of Regional Income Management. The research used qualitative descriptive research method with the key resource person was the Secretary of the Regional Financial and Income Management Agency, Mr. Olga Pragosta, S.H, M.M and the main resource person was the head of the UPTD of Regional Income Management, as well as several accompanying source persons. In the research, the researcher applied the SWOT analysis method to map the internal Strengths and Weaknesses of the UPTD as well as the external opportunities and threats encountered by the UPTD. The mapping was intended to formulate the correct strategy that can be applied as an effort to optimize land and building tax revenue. With the application of those strategies, it was expected that the performance of the UPTD of Regional Income Management, especially in optimizing the Land and Building Tax could be better and in accordance with one of the missions of the UPTD of Tax and Building Management, namely: Optimizing revenue with measurable intensification and extensification according to economic growth as well as increasing local revenue and PBB-P2 & BPHTB sectors.
IMPLEMENTATION OF PUBLIC SERVICES IMPLEMENTATION POLICY AT PUSKESMAS GEDONG PANJANG, SUKABUMI CITY Ida Halimah; Ike Rachmawati; R. Deni Muhammad Danial
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 3 No. 01 (2022): INTERNATIONAL JOURNAL OF MULTISCIENCE - MAY 2022 EDITION
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This study aims to describe the implementation of public service delivery policies at the Gedong Panjang Public Health Center, Sukabumi City, and also to identify the factors that drive and hinder it. This study uses a qualitative method, which aims to describe certain circumstances. This study focuses on compliance and duties and functions as well as the factors that influence the implementation of public service delivery policies at the Gedong Panjang Public Health Center, Sukabumi City. The results showed that the implementation of Perda no. 9 of 2019 concerning the Implementation of Public Services at the Gedong Panjang Public Health Center, Sukabumi City is quite going well, seen from the dimensions of compliance and routine functions, namely the availability of service standards that are a reference in providing services to the public and the Gedong Panjang Health Center officials have understood and carried out their main duties and functions. . Although there is still no provision for the fulfillment of service obligations and publication of the results of the community satisfaction survey and there are no adequate facilities/facilities to support performance. Meanwhile, the driving factors for the implementation of public service delivery policies are consistent with policy content messages in policy delivery, information on how to work, appointment/placement of staff according to competence, and standard procedures for implementing policies. Furthermore, several factors that hinder the process of implementing public service delivery policies are lack of socialization, limited diversity in communication channels, inadequate number of human resources, and inadequate supporting facilities.
THE INFLUENCE OF SERVICE QUALITY ON USER SATISFACTION THROUGH OFFICIAL CREDIBILITY AT SUKABUMI PUBLIC LIBRARY DEDI MULYADI; IKE RACHMAWATI; SUGIHARTTO
INTERNATIONAL JOURNAL OF MULTI SCIENCE Vol. 3 No. 05 (2023): INTERNATIONAL JOURNAL OF MULTISCIENCE - MAY - AUGUST 2023
Publisher : CV KULTURA DIGITAL MEDIA

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Abstract

Ideally, services in the library can be more attractive, friendly, fast, and accurate. This means that the orientation of library services must be based on user needs, anticipation of developments in information technology and friendly service, in other words, placing users as one of the factors. However, the results of a community satisfaction survey conducted in February 2023, the Sukabumi Regency library obtained a satisfaction index below 28 or was in the Unsatisfactory category. This study aims to analyze the effect of service quality and staff credibility on user satisfaction at the Sukabumi District Public Library. Descriptive method with quantitative approach and verification method used in this research. The research population is the average number of users from January to March 2022, with a total population of 650 users. The research sample of 388 users was selected using simple random sampling technique. The data obtained from the samples were analyzed using inferential partial least squares (PLS) analysis using the smartPLS application. The results of the data analysis show that service quality has a significant and positive influence on the credibility of officers. In addition, the credibility of officers also has a significant and positive influence on user satisfaction. Furthermore, service quality also has a significant and positive influence on user satisfaction through the credibility of officers as mediators. These findings indicate that improving and improving the quality of services provided by librarians can increase the user's perception of the credibility of the officers. In addition, the high credibility of officers can also increase user satisfaction with the services and facilities provided by the Sukabumi District Public Library. Therefore, it is suggested that libraries increase training and skills development for officers in providing the information needed by users and pay attention to other factors such as the strategic location of the library. This research contributes to the understanding of the factors that influence user satisfaction at the Sukabumi District Public Library. The results of this study can be used as a basis for improving service quality, officer credibility, and user satisfaction in an effort to improve library services as a whole.
Co-Authors Abd. Qohar Abdul Hadi Ahad Amri Yusuf Alhidayatullah Andi Mulyadi Anisa Anwar Arumdani, Intan Sekar Audi Muhamad Karyadara Ayu Andriani DEDI MULYADI Dhea Juniar Dian Purwanti Dikky Gumilang Dine Meigawati Elis Teti Rusmiati Erry Sunarya Ghania Khalda Hagis Rudisya Kuswandi Hanung Nurany HASANUDIN Hegia Sampurna Herawati Nurjamilah Ida Halimah Idam Fauzan Ihsanul Muttaqien Ilham Maulana Akbar Inti Amaliah Khairunnisa Alya Puspita Laliyanto Muhammad Fadli Ramadhansyah Muhammad Renaldi Emo Putra Mulfi Sandi Yuda Nandini Audina Nata Rinaldi Putri NUKE NURULAINI NURUL LEILA R Deni Muhammad Danial R. Niske Dewintania Ranti Riani Refita Syafitri Rida Nadia Noer RIKY YULANDA Rina Endah Sulistyowati Rina Shofiawati Rahayu Rizki Hegia Sampurna Sabilla Khumaira Sakti Alamsyah Septiawan Maliki Barkah Setiawan, Alan Hidayat Siti Nuraeni SUGIHARTTO Sugihartto Sugihartto Trias Tri Syafalas Tuah Nur Unin Nibi Saputra Yana Fajar Basori Yana Fajar Basori Yana Fajar FY. Basori Yulia Yulia