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All Journal Jurnal Administrasi Bisnis Dia: Jurnal Administrasi Publik PROFIT : Jurnal Administrasi Bisnis Policy & Governance Review Journal of Information Technology and Computer Science Ekspektra: Jurnal Bisnis & Manajemen Berdikari: Jurnal Pengabdian Masyarakat Indonesia JOURNAL OF APPLIED BUSINESS ADMINISTRATION Jurnal EK dan BI Jurnal Manajemen Bisnis Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences DEDIKASI PKM Jurnal Pengabdian kepada Masyarakat Tri Dharma Mandiri: Diseminasi dan Hilirisasi Riset Kepada Masyarakat (Jurnal Pengabdian Kepada Masyarakat)
Hanifa Maulani Ramadhan
Universitas Brawijaya
Religion Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Public Health Social Sciences Other

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ANALISIS IMPLEMENTASI SISTEM INFORMASI KLAIM PADA ASURANSI SYARIAH (Studi Kasus Pada Asuransi Takaful Umum Kantor Pemasaran Surabaya) Ramadhan, Hanifa Maulani
Jurnal Administrasi Bisnis Vol 4, No 1 (2013): AGUSTUS
Publisher : Fakultas Ilmu Administrasi Universitas Brawijaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (418.687 KB)

Abstract

Tujuan diadakan penelitian ini adalah mengetahui dan menganalisis implementasi sistem informasi klaim serta sistem dan prosedur klaim yang diterapkan di Asuransi Takaful Umum Kantor Pemasaran Surabaya. Adanya peningkatan jumlah pengguna asuransi di Indonesia serta masih terdapat permasalahan terkait efektifitas dan efisiensi penggunaan sistem menjadi alasan dilakukanya penelitian ini. Implementasi sistem yang baik pada proses penanganan klaim merupakan hal yang sangat penting, apabila dalam proses implementasinya masih ada permalahan itu artinya perlu adanya pembenahan dalam pengimplementasian sistem klaim untuk selanjutnya. Pengimplementasian sistem yang baik akan mampu memberikan pelayanan yang baik kepada pengguna sistem tersebut. Berdasarkan penelitian yang telah dilakukan oleh peneliti Asuransi Takaful Umum menggunakan GTS (General Takaful System) sebagai aplikasi utama untuk semua kegiatan departemen. Penelitian ini menunjukkan bahwa terdapat beberapa masalah yang terjadi pada sistem yang selama ini diterapkan diantaranya adalah masih sering terjadi eror/not responding, database yang perlu diperbaiki, prosedur pengajuan klaim hingga pembayaran yang masih belum efisien, dan pada user itu sendiri. Maka peneliti memberikan usulan solusi masalah yaitu dengan membenahi database yang diterapkan, mengefisiensikan prosedur klaim, meningkatkan teknologi yang digunakan, dan meningkatkan kualitas user. Dengan sistem yang baik, sistem informasi klaim dapat terimplementasikan dengan efektif dan efisien sehingga kinerja pelayanan pun meningkat. Kata kunci: analisis implementasi sistem informasi klaim pada asuransi syariah
PETA POTENSI DALAM MENCIPTAKAN KEMANDIRIAN EKONOMI DESA Edriana Pangestuti; Inggang Perwangsa Nuralam; Muhammad Tanzil Furqon; Hanifa Maulani Ramadhan
JOURNAL OF APPLIED BUSINESS ADMINISTRATION Vol 2 No 2 (2018): Journal of Applied Business Administration - September 2018
Publisher : Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (410.142 KB) | DOI: 10.30871/jaba.v2i2.1018

Abstract

Law Number 6 of 2014 concerning village stipulation is meant in developing village potential and assets in order to develop together, and advance the economy of rural communities. This is an opportunity for every village to develop every potential they have. It needs to be highlighted that Tawang Argo Village, Karangploso Subdistrict, Malang Regency is experiencing maximixing the facilities available in Universitas Brawijaya Educational Forest (Hutan UB). This study aims to map the potential that is capable and developed in Tawang Argo Village. This study uses a qualitative approach and strengthens SWOT, EFAS, and IFAS analysis. Several factors found from the results of this study include: 1) lack of product innovation; 2) land conditions in the highlands that are not supported by economic commodities; 3) lack of creativity in the community; and 4) small market opportunities. Imaging which shows that Tawang Village is very appropriate to build House of Mushrooms as a potential solution that exists. In cultivating mushroom kumbung not by the condition of the residents' land, having their own planting media with temperature regulation can also be planted on limited land. The results of mushroom kumbung can be sold in the form of raw materials and processed to add value and be developed into a product that is competitive and builds the independence of the village economy.
PELATIHAN ANALISIS STATISTIK BAGI MAHASISWA SAAT PENDEMI COVID-19 UNTUK MENINGKATKAN KUALITAS KARYA ILMIAH MAHASISWA Ari Darmawan; Rosalita Rachma Agusti; Hanifa Maulani Ramadhan; Devi Nur Cahaya Ningsih
J-ABDI: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 9: Februari 2022
Publisher : Bajang Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53625/jabdi.v1i9.1228

Abstract

Kegiatan pengabdian masyarakat ini ditujukan kepada mahasiswa Universitas Brawijaya, khususnya mahasiswa yang belajar ilmu bidang bisnis dan ekonomi. Tuntutan penelitian mahasiswa dengan jenjang Sarjana (S1) yang berbasis uji analisis jalur (path analysis) dan penggunaan ekstraksi data dengan metode first order dan second order yang berbasis pada data yang bersifat formatif dan data yang bersifat reflektif, telah memotivasi kegiatan ini. Kegiatan pelatihan ini dilaksanakan dengan menggunakan media Zoom di karenakan pandemi Covid-19, dan kegiatan ini diharapkan mahasiswa dapat mengembangkan minat penelitiannya di dalam pengembangan ilmu bidang bisnis dan ekonomi, di tengah pandemi Covid-19.
EXPLORING THE CONCEPTUAL MODEL OF PUBLIC PRIVATE PARTNERSHIP FOR LOCAL TOURISM DEVELOPMENT Damas Dwi Anggoro; Hanifa Maulani Ramadhan; Rispa Ngindana
DIA: Jurnal Administrasi Publik Vol 20 No 01 (2022): PUBLIC ADMINISTRATION
Publisher : Program Studi Doktor Ilmu Administrasi, FISIP, Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (471.113 KB) | DOI: 10.30996/dia.v20i01.5829

Abstract

The concept of Public-Private Partnerships (PPPs) has been accepted as one viable alternative to promote infrastructure development. Yet, recently some government institutions have applied PPPs for developing local tourism sites for their region. The situation is going to be more complex when the PPPs deal with some non-physical attributes and generate several shortcomings. Therefore the need for a specific model to cover PPPs as the concept and tourism development as its substance becomes essential. This research attempts to explore the model by using a specific review of the recent kinds of literature and theories. It is conducted by contextual approaches intended to adjust to Indonesian tourism development. The result of this research has described the specific model which is constructed from a series of literature discussions from previous studies. It has been designed to minimize the weakness and vulnerable points of PPPs for tourism development.
Public Private Partnership in Tourism: Build Up a Digitalization Financial Management Model Damas Dwi Anggoro; Hanifa Maulani Ramadhan; Rispa Ngindana
Policy & Governance Review Vol 6 No 3 (2022): September
Publisher : Indonesian Association for Public Administration

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30589/pgr.v6i3.510

Abstract

The limitation of the government's budget is sometimes unable to accommodate the overall demand of infrastructure development which requires a large investment. Yet, the Public-Private Partnership (PPP) has been recognized as one of promising tool to build cross-sectoral collaboration to support insfrastructure development within the last few decades. Indonesia has several frameworks of PPP cooperation to accomplish development goals as stated in The Minister of Development Planning Act No. 4/2015. Despite several frameworks provided by the government. This research uses a qualitative approach which is conducted through interviews with several key informants as well as relevant observation. The result of this research shows that PPP has been fully implemented in Lamongan. Through the attractiveness of marine tourism, the local government of Lamongan Regency is looking for investment in tourism development through PPP. Wisata Bahari Lamongan and Mazola (Maharani Zoo Lamongan) are two tourist attractions that implement a private partnership funding system with the Build Operate Transfer (BOT) scheme. This mechanism is used sustainably as an operational effort for Lamongan and Mazola Marine Tourism (Maharani Zoo Lamongan). Revenue from tourism is included in the Regional Original Revenue (PAD) and as private sector income in this project.
ASSISTANCE FOR THE DEVELOPMENT OF THE "BUMDES INSTITUTE PLATFORM LEARNING" APPLICATION IN PANDEMAS MULYA VILLAGE, KABUTEN MALANG Hanifa Maulani Ramadhan; Wilopo; Inggang Perwangsa Nuralam; Safarudin Hisyam Tualeka; Rizal Alfisyahr
Berdikari: Jurnal Pengabdian Masyarakat Indonesia Vol. 5 No. 1 (2022): Berdikari: jurnal Pengabdian Masyarakat Indonesia
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/bjpmi.05.01.07

Abstract

Introduction: Badan Usaha Milik Desa or BUMDes in Government Regulation Number 11 of 2021 concerning BUMDes are legal entities established by villages or with villages to manage businesses, utilize assets, develop investment and productivity, provide services, or provide other types of companies. For the most excellent welfare of the village community. In its application, BUMDes (which in this study is "BUMDes Pandemas Mulya") is expected to be able to collaborate with stakeholders and other parties such as investors, communities, and the people to form a so-called Penta helix so that the capacity and capability of the BUMDes can increase significantly. However, in reality, BUMDes still need to catch up to the target set by the Ministry. Therefore, a tool was created that can increase the capacity and capability of BUMDes itself by utilizing digital technology called "BUMDes Institute Platform Learning." Method: In general, the implementation of creating the "BUMDes Institute Platform Learning" platform is divided into four stages: Needs Analysis, Mapping problems, Validating problems, and Designing applications. The Needs Analysis stage aims to identify issues and material needs for BUMDes actors that will be accommodated in the platform. The needs analysis results are then carried out through a mapping process based on predetermined criteria. The goal is to create clusters between problems and solutions in the form of learning materials that will be included in the platform. Next, the team will validate the results of the problem-mapping process in the validation stage. Then, the team conducts FGDs and internal discussions for the collection process materials to create a learning curriculum and requirements for the application design and development process. After that, the development begins. Results: the application can be implemented for BUMDes even though several improvements will be needed. Conclusions: BUMDes Pandemas Mulya still needs much improvement to develop business units, especially related to business design. So, there needs to be an application that contains information from technical aspects for management (application program) conditions in the field still need completion and periodic assistance that can help educate and teach business aspects.
The Determinants of Tax Volunteer Performance Rosalita Rachma Agusti; Hanifa Maulani Ramadhan
Manajemen Bisnis Vol. 12 No. 02 (2022): October
Publisher : Universitas muhammadiyah malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/mb.v12i02.22762

Abstract

Taxes have a vital role in Indonesian revenues. The contribution of tax revenues in the 2019 State Budget structure was 82.5 percent of Indonesia's total revenue. The tax authorities in Indonesia strive to support the achievement of tax revenue targets, among others, through the tax volunteer program. Based on the individual performance theory applied to the tax sector, this study measured adaptive performance, contextual performance, task performance, and counterproductive work behavior. A quantitative method was used in this research. It was conducted on tax volunteers who assisted in tax reporting by individual income taxpayers which were analysed by using PLS. The result was that task performance has become the dominant factor of tax volunteer’s performance. By using tax performance, it can evaluate tax volunteer performance and make designs to upgrade their quality.
Improving The Quality of Service Through The Utilization of Information Technology in Supporting The Sales Performance of Subsidied Fertilizer Agnes Tiffani Milearosari; Hanifa Maulani Ramadhan
Profit: Jurnal Adminsitrasi Bisnis Vol. 17 No. 1 (2023): Profit: Jurnal Adminsitrasi Bisnis
Publisher : FIA UB

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21776/ub.profit.2023.017.01.4

Abstract

PT Pupuk Indonesia (Persero) is a State-Owned Enterprise (BUMN) which is engaged in the agrochemical industry. PT Pupuk Indonesia (Persero) is committed to maintaining the smooth distribution of subsidized fertilizers and improving service to customers through the 6T principles: Right Time, Right Price, Right Type, Right Amount, Right Place and Right Quality. The purposes of this study are (1) to determine the services provided by PT Pupuk Indonesia (Persero) in the process of selling Subsidized Fertilizers, (2) to determine the implementation of internal service quality and information technology in improving service quality at PT Pupuk Indonesia (Persero), ( 3) to determine the effectiveness of the implementation of internal service quality and information technology in supporting the sales performance of subsidized fertilizers at PT Pupuk Indonesia (Persero). This study uses descriptive qualitative methods with data collection through interviews, observation, and documentation. The result of this research is that PT Pupuk Indonesia always tries to carry out assignments from the government, so that the application of the 6T principle can run properly. PT Pupuk Indonesia has implemented the internal service component well through the application of information technology to help services in the distribution of subsidized fertilizers become more effective.
PENGARUH BRAND AMBASSADOR NCT 127 TERHADAP PURCHASE DECISION MELALUI BRAND TRUST PADA E-COMMERCE BLIBLI.COM Hanifa Maulani Ramadhan
Jurnal Ekonomi dan Bisnis (EK dan BI) Vol 6 No 1 (2023)
Publisher : Politeknik Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37600/ekbi.v6i1.866

Abstract

The purpose of this study is to know and explain the influence of Brand Ambassadors on Purchase Decisions through Brand Trust for Blibli.com consumers in Malang City. This type of research uses explanatory research with a quantitative approach. Sampling was carried out by Blibli.com e-commerce users in Malang City with 130 respondents by calculating the Hair (2010) formula using a purposive sampling technique and collecting data through online questionnaires. The analysis carried out in this study was descriptive analysis and path analysis using SPSS 25 for MacBook software. The results of this study indicate that (1) the Brand Ambassador variable has a significant effect on Brand Trust, (2) the Brand Ambassador variable has a significant effect on Purchase Decision, (3) the Brand Trust variable has a significant effect on Purchase Decision, (4) there is an indirect relationship positive relationship between Brand Ambassadors on Purchase Decisions through Brand Trust.
Evaluation of Tax Service Application User Satisfaction for Sustainable Service Digitization Ramadhan, Hanifa Maulani; Agusti, Rosalita Rachma
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4, No 4 (2021): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v4i4.2745

Abstract

E-TPT is an android-based application that is used in carrying out public services, especially in the field of taxation. The main service of this application is the online queue menu, but in its implementation the use of this application is still experiencing some problems so that follow-up is needed in overcoming the problem. The purpose of this study was to determine and explain the effect of perceived ease and usefulness on user satisfaction and behavioral interest in using the E-TPT Application. Therefore, research is carried out using quantitative methods and involves a number of theories to evaluate the use of applications, the theoretical models used include Theory Acceptance Model (TAM), Theory Reaction Action (TRA), accompanied by model development which includesPerceived usefulness, Perceived ease of use,Behavioral Intention to Use, and User Satisfaction. Perceived usefulness has a significant effect on user satisfaction, perceived usefulness has a significant but not significant effect on behavioral interest in using applications, and perceived usefulness has a significant effect on behavioral interest in using applications through user satisfaction. Furthermore, perceived ease of use has an insignificant but not significant effect on user satisfaction, perceived ease of use has a significant effect on behavioral interest in using applications, and perceived ease of use has an insignificant effect on behavioral interest in using applications through user satisfaction. User satisfaction has a significant effect on behavioral interest in using the application. Increasing user satisfaction and interest in using this application can be done by developing applications. In the application development process, you can consider the speed of the application in completing work, improve user performance and user convenience in application control as well as conduct research and planning related to the needs of taxpayers on the application.
Co-Authors Adi Setiawan Adi Setiawan Agnes Tiffani Milearosari Andri Setyowati Anggoro, Damas Dwi Ari Darmawan Barlian Henryranu Prasetio Devi Nur Cahaya Ningsih Dian Eka Ratnawati Edita Rosana Widasari Edita Rosana Widasari, Edita Rosana Edlyn Khurotul Aini Fitrotul Laili Haidir, Vieri Ahmad Herida Hafni Hasibuan Inggang Perwangsa Nuralam Inggang Perwangsa Nuralam Kartika, Annisa Wuri Khofifatunnabilah Khofifatunnabilah Muhammad Tanzil Furqon Nurlita Novianti Pangestuti, Edriana Priandhita Sukowati Asmoro Priandhita Sukowidyanti Asmoro Rispa Ngindana Rispa Ngindana Riza Putra Achmad Rizal Alfisyahr Rosalita Rachma Agusti Safarudin Hisyam Tualeka Saparila Worokinasih Serefika Raisha Wilopo Yoga Cahyo Utomo