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All Journal ELS Journal On Interdisciplinary Studies in Humanities Wacana: Jurnal Ilmiah Ilmu Komunikasi Journal of Communication Sciences (JCoS) Jurnal Ilmiah Mandala Education (JIME) JISIP: Jurnal Ilmu Sosial dan Pendidikan Jurnal Pengabdian Masyarakat Multidisiplin Jurnal Signal Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Jurnal Ilmu Manajemen Dan Kewirausahaan (JIMK) Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Jurnal Pengabdian Pada Masyarakat Eldimas
Andi Subhan
Universitas Ichsan Gorontalo
Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Environmental Science Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Optimalisasi Layanan Klaim dan Literasi Sosial BPJS Ketenagakerjaan Melalui KKN Profesi di Kota Gorontalo Ratnasari, Dwi; Subhan, Andi; Dunggio, Swastiani; Sakir, Mochammad; Gaffar, Gaffar; Abdussamad, Syahrir
Empiris Jurnal Pengabdian Pada Masyarakat Vol. 3 No. 2 (2025): Oktober 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/ejppm.v3i2.1683

Abstract

Kegiatan Kuliah Kerja Nyata (KKN) Profesi di BPJS Ketenagakerjaan Cabang Gorontalo bertujuan untuk meningkatkan wawasan dan keterampilan mahasiswa dalam memahami praktik layanan publik serta mendukung efisiensi pelayanan kepada masyarakat. Kegiatan ini difokuskan pada peningkatan kesadaran masyarakat terhadap pentingnya jaminan sosial dan optimalisasi layanan klaim, khususnya Jaminan Hari Tua (JHT), Jaminan Kecelakaan Kerja (JKK), dan Jaminan Kematian (JKM). Metode pelaksanaan meliputi observasi, partisipasi aktif dalam layanan, edukasi peserta, dan digitalisasi administrasi melalui aplikasi JMO (Jamsostek Mobile). Hasil kegiatan menunjukkan adanya peningkatan efektivitas layanan dan pengetahuan masyarakat dalam menggunakan aplikasi JMO serta memahami prosedur klaim. Kendala yang ditemukan meliputi kurangnya literasi digital peserta dan keterlambatan klaim akibat ketidaksesuaian data, yang diselesaikan melalui pendampingan langsung dan pelatihan internal. Program ini berkontribusi positif terhadap peningkatan efisiensi layanan dan memperkuat sinergi antara BPJS dan masyarakat. The Professional Community Service Program (KKN) at the Gorontalo Branch of the BPJS Ketenagakerjaan aims to enhance students' insight and skills in understanding public service practices and supporting efficient service delivery to the public. This program focuses on increasing public awareness of the importance of social security and optimizing claims services, particularly for Old Age Security (JHT), Work Accident Security (JKK), and Death Security (JKM). Implementation methods include observation, active participation in services, participant education, and administrative digitization through the JMO (Jamsostek Mobile) application. Results indicate an increase in service effectiveness and public knowledge in using the JMO application and understanding claims procedures. Obstacles identified included a lack of participant digital literacy and delays in claims due to data discrepancies, which were resolved through direct mentoring and internal training. This program positively contributed to improving service efficiency and strengthening synergy between BPJS and the public.
Fenomena Riverside Berbasis Kearifan Lokal Dalam Perspektif Komunikasi Pariwisata di Bohulo Camp Akasse, Cahyadi Saputra; Subhan, Andi
WACANA: Jurnal Ilmiah Ilmu Komunikasi Volume 24, No. 2 December 2025
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/wacana.v24i2.4545

Abstract

Local wisdom-based tourism is the application of a tourism concept that utilizes the potential that exists in the region. This implementation provides value for both tourist attraction managers and visiting tourists. Awareness of local wisdom-based tourist attractions needs to be considered because the tourism potential in the area needs to be increased. One application is to utilize riverside areas based on ecotourism, however this requires promotion through effective communication strategies so that it can reach a wider community through approaches in the media. This research aims to examine tourism communication strategies at Bohulo Camp and Eatery in increasing awareness of local wisdom-based tourist attractions and also in increasing tourists' interest in visiting. The method used in this research is qualitative with a case study approach. Data collection was carried out by observation and documentation. The research results show that the communication strategy carried out by the management of the Bohulo Camp and Eatery tourist attraction uses a social media approach and involves digital marketing agency services to manage promotional content on social media. The promotional technique is carried out by utilizing features from social media through the tagline #EscapeToNature which aims to attract tourists to travel in nature.
BPBD Gorontalo Regency’s Flood Prevention and Mitigation Strategies: An Environmental Communication Study Ratnasari, Dwi; Anwar, Mohamad Yudrizal; Subhan, Andi; Saputra, Ariandi
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 10, No 1 (2026): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Januari)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jisip.v10i1.9864

Abstract

BPBD Gorontalo Regency’s Flood Prevention and Mitigation Strategies: AnEnvironmental Communication Study. Effective communication is crucial inenhancing community awareness and preparedness for natural disasters, such asfloods. This study examines the communication strategy of the Gorontalo RegencyRegional Disaster Management Agency (BPBD) in the information disseminationabout flood disaster preparedness and mitigation to the community. It employs adescriptive-qualitative method. Data collection originates from in-depth interviews,observation, and documentation. Informant selection is conducted purposively,involving key informants, primary informants, and supporting informants. Theanalysis employs the Environmental Communication approach by Flor & Cangara,and its procedure follows the guidelines of Miles, Huberman, and Saldana. Thefindings reveal that there are several strategies carried out by the Gorontalo RegencyRegional Disaster Management Agency in the information dissemination about flooddisaster preparedness and mitigation to the community, namely: 1) CommunicationTarget Strategy, which describes that the primary communication targets are allpeople who live in the Gorontalo Regency area, specifically in flood-prone areas. Asa communicator, the Prevention and Preparedness Division of the GorontaloRegency Regional Disaster Management Agency serves as the primary source ofinformation, considering the communication targets. 2) Communication MessageStrategy, namely that each communication message has a goal that focuses on gettinginformation to the community so that the community can carry out flood disasterprevention and mitigation measures. 3) Communication Media Strategy, namely thatthe Gorontalo Regency Regional Disaster Management Agency utilizes andprioritizes social media as a tool for disseminating information in addition to othermedia, such as direct socialization or counseling. The main social media areFacebook and WhatsApp due to efficient financing and effective access. Through theinformation dissemination, the agency aims to foster a culture of resilience amongresidents.
Kontribusi KKN Profesi Mahasiswa dalam Akselerasi Likuidasi Satuan Kerja di Kanwil Ditjen Perbendaharaan Gorontalo Dwi Ratnasari; Andi Subhan; Mochamad Sakir; Swastiani Dunggio; Gaffar Gaffar; Syahrir Abdussamad
ELDIMAS: Jurnal Pengabdian Pada Masyarakat Vol 3 No 2 (2025): Novemeber 2025 - April 2026
Publisher : Electrical Engineering Department Faculty of Engineering State University of Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ejppm.v3i2.53

Abstract

Perubahan struktural dalam kabinet memicu konsekuensi administrasi dan keuangan yang signifikan, khususnya terkait penyelesaian Satuan Kerja (Satker) yang terdampak likuidasi. Kanwil Ditjen Perbendaharaan (DJPb) Provinsi Gorontalo memiliki peran krusial dalam memastikan akuntabilitas dan percepatan proses penyelesaian administrasi keuangan satker tersebut, termasuk penyusunan Laporan Keuangan UAKKBUN.  Kegiatan Pengabdian pada Masyarakat (PPM) melalui KKN Profesi bertujuan memberikan asistensi dan dukungan teknis secara langsung kepada Kanwil DJPb Provinsi Gorontalo dalam rangka mengakselerasi proses penyelesaian administrasi keuangan dan likuidasi satker yang terdampak.  Metode pelaksanaan yang digunakan adalah Participatory Action Research (PAR) melalui KKN Profesi, di mana mahasiswa terlibat aktif dalam kegiatan rutin, seperti mempedomani pedoman penyusunan Laporan Keuangan UAKKBUN, menghadiri zoom meeting terkait dead-end-unit (DEU), serta membantu proses pemutakhiran data dan dokumentasi sesuai regulasi terbaru (misalnya PMK 85 Tahun 2024).  Hasil dari PPM menunjukkan adanya kontribusi nyata mahasiswa dalam memperkuat kapasitas dan kecepatan Kanwil DJPb Gorontalo. Kehadiran mahasiswa KKN Profesi berhasil mengoptimalkan waktu penyelesaian dokumen, mengurangi beban kerja administrasi pegawai, serta meningkatkan pemahaman tim terkait prosedur likuidasi, yang pada akhirnya mendukung terciptanya tata kelola keuangan negara yang akuntabel. Structural changes within the cabinet have generated significant administrative and financial consequences, particularly regarding the settlement of Work Units (Satker) undergoing liquidation. The Regional Office of the Directorate General of Treasury (DJPb) in Gorontalo Province holds a crucial role in ensuring accountability and expediting the completion of the affected satker’s financial and administrative processes, including the preparation of the UAKKBUN Financial Report. The Community Service Program (PPM) implemented through the Professional Community Service Program (KKN Profesi) aims to provide direct technical assistance and support to the Regional Office of DJPb Gorontalo in accelerating the financial administration and liquidation processes of the impacted satker. The implementation method employed is Participatory Action Research (PAR) through KKN Profesi, whereby students are actively involved in routine activities such as adhering to the guidelines for preparing the UAKKBUN Financial Report, attending Zoom meetings related to dead-end units (DEU), and assisting with data updating and documentation in accordance with the latest regulations (e.g., Minister of Finance Regulation No. 85 of 2024). The results of the community service program demonstrate a tangible contribution by students in strengthening the capacity and efficiency of the DJPb Gorontalo Regional Office. The involvement of KKN Profesi students successfully optimized document completion time, reduced the administrative workload of staff, and enhanced the team’s understanding of liquidation procedures, ultimately supporting the realization of accountable public financial governance.  
Akselerasi UMKM Madu Melalui Strategi Kurasi dan Inkubasi Berkualitas dalam Mendukung Pembangunan Daerah Kabupaten Gorontalo Muhammad Fuad Alamsyah; Zulkarnain Ilyas Idris; Andi Subhan
JURNAL ILMU MANAJEMEN DAN KEWIRAUSAHAAN (JIMK) Vol 7 No 1 (2026): Juni
Publisher : Program Studi Manajemen Fakultas Ekonomi dan Bisnis, Universitas Muslim Nusantara Al-Washliyah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32696/jimk.v7i1.6542

Abstract

This study aims to analyze the implementation of product curation and business incubation strategies in accelerating the development of Madu Azwa Suwawa MSMEs in Gorontalo Regency. The study employed a qualitative approach with a case study design through interviews, observations, documentation, and Focus Group Discussions (FGD). The results showed that product curation was able to improve product quality, packaging, branding, and consumer trust in local honey products. Meanwhile, business incubation contributed to strengthening business management, financial recording, digital marketing, and the expansion of business networks. The implementation of these two strategies had an impact on increasing the number of customers, expanding market access, and increasing business turnover. The findings indicate that the integration of curation and incubation is an effective MSME acceleration model in enhancing competitiveness and supporting sustainable local economic development based on regional potential.
Correlation of Inclusive Communication Strategy with the Formation of Teacher Role Identity in State Special Needs Schools in Gorontalo City Sofra Andini R Hala; Dwi Ratnasari; Andi Subhan
JISIP: Jurnal Ilmu Sosial dan Pendidikan Vol 10 No 3 (2026): JISIP (Jurnal Ilmu Sosial dan Pendidikan) (Juli)
Publisher : Lembaga Penelitian dan Pendidikan (LPP) Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/dwd1bb93

Abstract

Inclusive education requires teachers to implement effective communication strategies in the learning process for students with special needs. Inclusive communication strategies are a crucial factor in supporting the teachers' role identity formation as educators in an inclusive educational environment. This study aimed to find the correlation between inclusive communication strategies and the teachers' role identity formation in a State Special School in Gorontalo City. This study employed a quantitative approach with a correlational method. Data collection through questionnaires was conducted with 43 respondents, teachers at the State Special School in Gorontalo City. Data analysis was conducted using the Pearson Product-Moment correlation test and the coefficient of determination test in SPSS. The findings showed a strong and significant relationship between inclusive communication strategies and teachers' role identity formation in a State Special School in Gorontalo City.  It was evidenced by the correlation coefficient of 0.703 in the strong category and a significance value of 0.000 < 0.05. The coefficient of determination indicated an R-square of 0.494, meaning that inclusive communication strategies contributed 49.4% to teachers' role identity formation.  Factors outside the study influenced the remaining 50.6%. It means that the better the inclusive communication strategies implemented by teachers, the better the teachers' role identity formation in the context of inclusive education.
Barriers to Intercultural Communication of Papuan Ethnic Students in Social Interaction at Ichsan University, Gorontalo Minarni Tolapa; Andi Subhan; Dwi Ratnasari
ELS Journal on Interdisciplinary Studies in Humanities Vol. 8 No. 2 (2025): JUNE
Publisher : Hasanuddin University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.34050/els-jish.v8i2.44454

Abstract

This study aims to identify the intercultural communication barriers faced by Papuan ethnic students in their social interactions at Ichsan University Gorontalo. The method used in this study is a qualitative research method, with data analysis techniques employing the interactive model of Miles and Huberman. The findings show that there are several intercultural communication barriers experienced by Papuan ethnic students in their social interactions within the environment of Ichsan University Gorontalo. These barriers include the assumption of similarity, which views all cultures as being the same and thus leads to misunderstandings; barriers caused by language differences during communication; barriers resulting from misinterpretation of non-verbal messages such as gestures, body language, and facial expressions; barriers caused by stereotypes and prejudices, especially those of a negative nature during interactions; barriers stemming from a tendency to make negative judgments; and barriers due to deep anxiety and apprehension before engaging in a communication process during interactions.
PENGUATAN JEJARING SOSIAL MELALUI MEDIA SOSIAL DAN PELATIHAN LINGUISTIK DALAM MENINGKATKAN LITERASI DIGITAL DAN EKONOMI KREATIF BAGI KELOMPOK PEREMPUAN Cahyadi Saputra Akasse; Dwi Ratnasari; Andi Subhan
Jurnal Pengabdian Masyarakat Multidisiplin Vol 9 No 2 (2026): Februari
Publisher : LPPM Universitas Abdurrab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36341/jpm.v9i2.7400

Abstract

Low digital literacy and limited linguistic capacity constitute significant barriers for the Literacy-Savvy Housewives Forum in Dutohe Village to participate in socio-economic empowerment initiatives. This Community Service Program (PKM) aims to enhance digital literacy capacity and strengthen social networking through linguistic training for this group of women. The program involved 23 respondents who were active members of the forum. The implementation was conducted through eight structured stages, including team formation, needs assessment, problem identification and solution design, preparation, and implementation of training and mentoring activities, and evaluation. The results demonstrated a significant improvement in participants' capacity, as the mean score increased from 53.13 (pre-test) to 69.70 (post-test), indicating a mean gain of 16.56 points. Participants were now able to utilize social media more effectively for promoting creative economy products and demonstrated more persuasive communication skills in developing product narratives. It is recommended that more personalized and intensive follow-up mentoring should be provided to optimize the application of digital technical skills and ensure consistency in the quality of product description writing among all members.
Co-Authors Ade Safitri Biludi Anwar, Mohamad Yudrizal Cahyadi Saputra Akasse Dwi Ratnasari Dwi Ratnasari Eka Zahra Solikahan Gaffar, Gaffar Gumohung, Wiranto Hadjingo, Abd. Djalil W. Hasan, Cikitha Feblistya Is Ilyas Idris, Zulkarnain Juriko Abdussamad Mochammad Sakir Mohamad Ziat Moha Muhammad Fuad Alamsyah Putri Anggreany Pakaya Ramansyah Ramansyah Ramansyah, Ramansyah Salma P. Nua Saputra, Ariandi Sofra Andini R Hala Swastiani Dunggio Syahrir Abdussamad Tolapa, Minarni Tuliabu, Fakhry Febrian Uno, Anisa Wulandari