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All Journal ELS Journal on Interdisciplinary Studies in Humanities Wacana: Jurnal Ilmiah Ilmu Komunikasi Journal of Communication Sciences (JCoS) Jurnal Ilmiah Mandala Education (JIME) Jurnal Signal Hulondalo Jurnal Ilmu Pemerintahan dan Ilmu komunikasi (JIPIK) Empiris Jurnal Pengabdian Pada Masyarakat (EJPPM) Jurnal Pengabdian Pada Masyarakat Eldimas
Andi Subhan
Universitas Ichsan Gorontalo
Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Public Health Social Sciences

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(Communication Barriers between Tutors and Learners in the Package C Program at the Lestari Hutuo Community Learning Activity Center) Hasan, Cikitha Feblistya Is; Subhan, Andi; Ratnasari, Dwi
Jurnal Ilmiah Mandala Education (JIME) Vol 10, No 3 (2024): Jurnal Ilmiah Mandala Education ( Agustus)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jime.v10i3.7290

Abstract

This study aims to find the communication barriers between tutors and community learners in the C Package Program at Pkbm Hutuo Lestari.  The method used in this study is through a descriptive-qualitative approach. In this study, informants are taken among tutors by purposeful sampling and among community learners through convenience sampling. The data collection technique is by observation, interview, and documentation. The results of this study indicate that in the Package C program at the Hutuo Lestari Community Learning Center, there are several communication barriers during the teaching and learning process, namely physical, physiological, psychological, and semantic barriers. Specifically, the main obstacle is the semantic barrier.  Some tutors and community learners are from different regions with different mother tongues, so it is difficult to understand each other's messages.
Socialization of Analog to Digital TV Broadcast Migration as a Broadcasting Innovation in Gorontalo City based on Diffusion-Innovation Perspective Hadjingo, Abd. Djalil W.; Subhan, Andi; Akasse, Cahyadi Saputra; Ratnasari, Dwi
Jurnal Ilmiah Mandala Education (JIME) Vol 10, No 1 (2024): Jurnal Ilmiah Mandala Education (Januari)
Publisher : Lembaga Penelitian dan Pendidikan Mandala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58258/jime.v10i1.6697

Abstract

In this research, socialization is important in analog TV to digital TV broadcast migration under the government's policy in regulating TV broadcasting. This research aims to find out the socialization of analog TV to digital TV broadcast migration as a broadcasting innovation in Gorontalo City from the perspective of diffusion of innovation. It employs a qualitative method.  The informants taken are from three institutions related to the analog TV to digital TV broadcast migration and the public as additional informants. The data collection techniques are through observation, structured interviews, and documentation. The data analyzed are through collection, condensation, presentation, and conclusion drawing. The results of this research indicate that the socialization implemented is through five aspects of diffusion of innovation theory, namely relative advantage (digital TV is certainly superior), suitability (TV migration has been in process and known by the public), complexity (the public is considered to understand the application of digital TV), trialability (suitable to be applied in Gorontalo city area and areas without Blank Spot) and visibility (the application of analog to digital TV migration is as expected by the government and has positive value for the community). Those five aspects are seen in the socialization of analog TV to digital TV broadcast migration as a broadcasting innovation in Gorontalo City.
Optimalisasi Layanan Klaim dan Literasi Sosial BPJS Ketenagakerjaan Melalui KKN Profesi di Kota Gorontalo Ratnasari, Dwi; Subhan, Andi; Dunggio, Swastiani; Sakir, Mochammad; Gaffar, Gaffar; Abdussamad, Syahrir
Empiris Jurnal Pengabdian Pada Masyarakat Vol. 3 No. 2 (2025): Oktober 2025
Publisher : Fakultas Ilmu Sosial dan Ilmu Politik Universitas Ichsan Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59713/ejppm.v3i2.1683

Abstract

Kegiatan Kuliah Kerja Nyata (KKN) Profesi di BPJS Ketenagakerjaan Cabang Gorontalo bertujuan untuk meningkatkan wawasan dan keterampilan mahasiswa dalam memahami praktik layanan publik serta mendukung efisiensi pelayanan kepada masyarakat. Kegiatan ini difokuskan pada peningkatan kesadaran masyarakat terhadap pentingnya jaminan sosial dan optimalisasi layanan klaim, khususnya Jaminan Hari Tua (JHT), Jaminan Kecelakaan Kerja (JKK), dan Jaminan Kematian (JKM). Metode pelaksanaan meliputi observasi, partisipasi aktif dalam layanan, edukasi peserta, dan digitalisasi administrasi melalui aplikasi JMO (Jamsostek Mobile). Hasil kegiatan menunjukkan adanya peningkatan efektivitas layanan dan pengetahuan masyarakat dalam menggunakan aplikasi JMO serta memahami prosedur klaim. Kendala yang ditemukan meliputi kurangnya literasi digital peserta dan keterlambatan klaim akibat ketidaksesuaian data, yang diselesaikan melalui pendampingan langsung dan pelatihan internal. Program ini berkontribusi positif terhadap peningkatan efisiensi layanan dan memperkuat sinergi antara BPJS dan masyarakat. The Professional Community Service Program (KKN) at the Gorontalo Branch of the BPJS Ketenagakerjaan aims to enhance students' insight and skills in understanding public service practices and supporting efficient service delivery to the public. This program focuses on increasing public awareness of the importance of social security and optimizing claims services, particularly for Old Age Security (JHT), Work Accident Security (JKK), and Death Security (JKM). Implementation methods include observation, active participation in services, participant education, and administrative digitization through the JMO (Jamsostek Mobile) application. Results indicate an increase in service effectiveness and public knowledge in using the JMO application and understanding claims procedures. Obstacles identified included a lack of participant digital literacy and delays in claims due to data discrepancies, which were resolved through direct mentoring and internal training. This program positively contributed to improving service efficiency and strengthening synergy between BPJS and the public.
Fenomena Riverside Berbasis Kearifan Lokal Dalam Perspektif Komunikasi Pariwisata di Bohulo Camp Akasse, Cahyadi Saputra; Subhan, Andi
WACANA: Jurnal Ilmiah Ilmu Komunikasi Volume 24, No. 2 December 2025
Publisher : Universitas Prof. Dr. Moestopo (Beragama)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32509/wacana.v24i2.4545

Abstract

Local wisdom-based tourism is the application of a tourism concept that utilizes the potential that exists in the region. This implementation provides value for both tourist attraction managers and visiting tourists. Awareness of local wisdom-based tourist attractions needs to be considered because the tourism potential in the area needs to be increased. One application is to utilize riverside areas based on ecotourism, however this requires promotion through effective communication strategies so that it can reach a wider community through approaches in the media. This research aims to examine tourism communication strategies at Bohulo Camp and Eatery in increasing awareness of local wisdom-based tourist attractions and also in increasing tourists' interest in visiting. The method used in this research is qualitative with a case study approach. Data collection was carried out by observation and documentation. The research results show that the communication strategy carried out by the management of the Bohulo Camp and Eatery tourist attraction uses a social media approach and involves digital marketing agency services to manage promotional content on social media. The promotional technique is carried out by utilizing features from social media through the tagline #EscapeToNature which aims to attract tourists to travel in nature.
Co-Authors Ade Safitri Biludi Cahyadi Saputra Akasse Dwi Ratnasari Dwi Ratnasari Eka Zahra Solikahan Gaffar, Gaffar Gumohung, Wiranto Hadjingo, Abd. Djalil W. Hasan, Cikitha Feblistya Is Juriko Abdussamad Mochammad Sakir Mohamad Ziat Moha Putri Anggreany Pakaya Ramansyah Ramansyah Ramansyah, Ramansyah Salma P. Nua Swastiani Dunggio Syahrir Abdussamad Tolapa, Minarni Tuliabu, Fakhry Febrian Uno, Anisa Wulandari