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Journal : Jurnal Ilmiah Administrasi Publik (JI@P)

PENGARUH BUDAYA ORGANISASI DAN KEMAMPUAN PEGAWAI TERHADAP KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS POLOKARTO Arum Ratnaningsih, Kharisma; Tri Haryanto, Aris; Suhita, Damayanti
JI@P Vol 13 No 1 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i1.10309

Abstract

This study aims to determine the effect of Organizational Culture and Employee Ability on the Quality of Health Services at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. The type of research conducted is causal associative research with a quantitative approach. The population in this study were all people who received services from the Polokarto Health Center, Polokarto District, Sukoharjo Regency. Sampling using Incidental Sampling technique. The basis for this sampling uses the Lemeshow formula with a sample size of 96. The data collection methods used in the study were observation, lift/questionnaire, and documentation. The data analysis technique used is descriptive statistics, validity test, reliability test, classical assumption test, multiple linear regression analysis, and hypothesis testing. The results concluded that Organizational Culture has a moderate effect on Health Service Quality and Employee Ability has a strong effect on Health Service Quality at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. Organizational Culture and Employee Ability also have a positive and significant effect on the Quality of Health Services at the Polokarto Health Center, Polokarto District, Sukoharjo Regency. This is evidenced by the Fcount value of 65.574. When compared with the Ftable value of 3.083, then Fcount> Ftable. Meanwhile, the result of the coefficient of determination analysis is 0.570. This shows that 57% of the Service Quality variable can be explained by the Organizational Culture and Employee Ability variables.
PENGELOLAAN RETRIBUSI PASAR DALAM MENINGKATKAN PENDAPATAN ASLI DAERAH KOTA SURAKARTA TAHUN ANGGARAN 2018-2022 Putri, Tara Yuniar; Suhita, Damayanti; Winduro, Wirid
JI@P Vol 13 No 1 (2024): JI@P
Publisher : Master of Public Administration, Universitas Slamet Riyadi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33061/jp.v13i1.10310

Abstract

This research aims to describe the management of Surakarta City market retribution in increasing Surakarta City's Regional Original Revenue (PAD) for the 2018-2022 fiscal year. The method used in this research is a descriptive method using a qualitative approach with several sources of informants from the Surakarta City Trade Office, the Head of the Surakarta City Market and several market traders in Surakarta City. Data collection techniques using observation, interview, and documentation methods. Data analysis techniques used are data collection, data condensation, data presentation, and verification/conclusion drawing. The result of the research concludes that the management of market levy in increasing Local Revenue of Surakarta City is good, it is seen from some dimensions of indicators developed by George R Terry (1958) in Sukana (2011:10). From the Planning aspect, the management of market levy in Surakarta City is good, it can be seen from the existence of clear objectives, structured management steps and appropriate retribution revenue targets. From the Organizing aspect, it is also good, proven by the existence of appropriate division of labor, as well as the cooperation between several parties. From the aspect of Actuating, the management of market retribution in Surakarta City is good, this is seen from the existence of clear implementation methods and structured work processes. From the Controlling aspect, it is good, it is proven by the supervision on the work implementation process, the evaluation and problem solving conducted by the agency directly. However, there are several things that must be considered by the Trade Office related to the method of payment of market retribution, and the target of market retribution revenue. Keywords: Management, Local Revenue, Market Retribution.