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Journal : International Journal of Artificial Intelligence Research

Framework Authentication e-document using Blockchain Technology on the Government system Isyak Meirobie; Agustinus Purna Irawan; Husni Teja Sukmana; Diana Putri Lazirkha; Nuke Puji Lestari Santoso
International Journal of Artificial Intelligence Research Vol 6, No 2 (2022): Desember 2022
Publisher : International Journal of Artificial Intelligence Research

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (378.606 KB) | DOI: 10.29099/ijair.v6i2.294

Abstract

As a sophisticated platform, namely Blockchain, which has 3 (three) potentials to change the governance system which is still considered traditional, solve the problem of principal agents, and minimize the crime of document falsification. However, in the government sector, the documents used can be insecure and lead to document falsification. Blockchain is becoming increasingly significant in document services and beyond until questions arise about the authenticity and security of manuscripts and documents in the government sector. So, Go-Chain (Government Blockchain) it is necessary to authenticate documents using Blockchain to minimize document forgery. By utilizing the potential of Blockchain technology, this research aims to maximize government e-documents in a modern and secure manner. Propose a Blockchain-based document framework method that is applied with a literature review study—in addition to ensuring the speed of system execution by utilizing DAO (Decentralized Autonomous Organization) and Smart Contracts. The result is that modern and safe government e-documents in document verification can significantly maintain transparency and increase trust in public services.
The Development of ITSM Research in Indonesia: A Systematic Literature Review Hayadi, B.Herawan; Sukmana, Husni Teja; Shafiera, Eghar; Kim, Jin-Mook
International Journal of Artificial Intelligence Research Vol 5, No 2 (2021): December 2021
Publisher : Universitas Dharma Wacana

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (631.666 KB) | DOI: 10.29099/ijair.v5i2.233

Abstract

IT Service Management (ITSM) is a framework used to support businesses by increasing IT service quality. Several studies have tried to examine the development of ITSM based on their respective interests. However, the development of ITSM in Indonesia has not been widely studied, such as the types of research that are most often investigated, what domains are often researched, the areas and types of companies being studied. The things above are the main objectives of this research. The method used in capturing data, screening, and analysis is the systematic literature review method. There are many findings obtained from this research. One of them is the domination of the service operation research area (45%) among other areas. Meanwhile, applied research had been researched quite consistently over the last five years. From these results,  it can be noticed that a deeper understanding of the synchronization between business and IT is needed. This is in accordance with the objectives of ITSM implementation so that future research is expected to provide balance in other areas, such as service strategy, design, transition, operation, and continuous service improvement.