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All Journal Trikonomika: Jurnal Ekonomi Journal of Economics, Business, & Accountancy Ventura Journal of Business & Banking Indonesian Journal of Business and Entrepreneurship (IJBE) Jurnal Manajemen Indonesia Jurnal Pengabdian Masyarakat AbdiMas Petra International journal of Business Studies (IJBS) Jurnal Manajemen dan Kewirausahaan Jurnal Bisnis dan Kewirausahaan Mafaza : Jurnal Pengabdian Masyarakat Jihapenmas IDEI: JURNAL EKONOMI & BISNIS
Eddy Madiono Sutanto
Petra Christian University
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Public Health Other

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Analisis Faktor-Faktor yang Mempengaruhi Kepuasan Karyawan PT "XYZ" Sheryl Aurelin Suriady; Eddy Madiono Sutanto
IDEI: Jurnal Ekonomi & Bisnis Vol 5 No 2 (2024): DECEMBER 2024
Publisher : Insan Doktor Ekonomi Indonesia (IDEI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38076/ideijeb.v5i2.269

Abstract

This study analyzed the factors influencing employee satisfaction at PT “XYZ”, a building materials distribution company in Indonesia. Using a quantitative descriptive ap­pro­ach, the data were analyzed using descriptive analysis and cross-tabulation. Data were collected from 77 respondents through a validated and reliability-tested questionnaire. The results showed employee retention, absenteeism, performance evaluation, productivity, and engagement related to employee satisfaction. High retention rates indicated that satisfied employees stayed longer with the company, while high absenteeism negatively impacted em-ployee satisfaction. Fair performance eva­lua­tions and high productivity posi­tive­ly contributed to employee satisfaction. The study recommended enhancing internal commu­ni­cation, team training, time discipline policies, and workload management to improve em­ployee satisfaction.  Penelitian ini bertujuan untuk menganalisis faktor-faktor yang memengaruhi ke­puasan­ karyawan di PT “XYZ”, sebuah perusahaan distribusi bahan bangunan di Indonesia. Menggunakan pendekatan kuantitatif dengan metode deskriptif dan dianalisis menggunakan analisis deskriptif dan tabulasi silang. Data dikumpulkan dari 77 res­ponden melalui angket yang divalidasi dan diujikan reliabilitasnya menggunakan SPSS. Hasil penelitian me­nun­jukkan bahwa tingkat retensi, absensi, evaluasi kinerja, produktivitas, dan keterlibatan kar­ya­wan memiliki hubungan yang signifikan dengan kepuasan karyawan. Tingkat retensi yang ting­gi menunjukkan bahwa karyawan yang puas cenderung bertahan lebih lama di pe­ru­sa­ha­an. Sebaliknya, tingkat absensi yang tinggi memiliki dampak negatif terhadap kepuasan kar­ya­wan. Evaluasi kinerja yang adil dan produktivitas yang tinggi juga berkontribusi positif ter­ha­dap kepuasan karyawan. Studi ini merekomendasikan peningkatan komunikasi internal, pe­latihan kerja tim, kebijakan disiplin waktu, dan pengelolaan beban kerja untuk me­ning­kat­kan kepuasan karyawan.
Co-Authors Andreas Ezra Antonius Ricky Hartono Asmara Indahingwati, Asmara Azman Ismail Billy Juan Iskandar Budhi Stiawan Dewi Mistyca Miliangan Liang Diah Indriani Suwondo, Diah Indriani Evan Lau Ezra, Andreas Ferdian Mario Patty Ferdika Tedjakusuma, Ferdika Ferdyanto Kurniawan Wiyono Hoo, Vincentius Reyner Budi Saputra Ivando Putih Lau, Evan Mellisa Subijanto Nanik Kustiningsih Nicholas, Moreno Nony Kezia Marchyta Perdana, Meiliana Peter J. Sigiols Purwanto Purwanto Purwanto Purwanto Putih, Ivando Santoso, Kevin Cahya Sheryl Aurelin Suriady Sigiols, Peter J. Stela Aubelia Steven Gondokusumo, Steven Subijanto, Mellisa Sulianto, Cynthia Ariela Suriady, Sheryl Aurelin Tanlain, Vanessa Patricia Vicky Alvindra Pratama Wangnardy, Winnie Wijaya, James Winnie Wangnardy Wiyono, Ferdyanto Kurniawan Yana Widianto Yessica Yessica