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All Journal Jurnal JSIKA JURNAL PENGABDIAN KEPADA MASYARAKAT JURNAL TEKNIK INFORMATIKA DAN SISTEM INFORMASI JUTIS : Jurnal Teknik Informatika Indonesian Journal of Electrical Engineering and Computer Science Tematik : Jurnal Teknologi Informasi Komunikasi Journal of Technology and Informatics (JoTI) Jurnal Sistem Informasi Universitas Dinamika J-ABDIPAMAS (Jurnal Pengabdian Kepada Masyarakat) Jurnal Ragam Pengabdian
Erwin Sutomo
Institut Bisnis Dan Informatika Stikom Surabaya
Arts Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Languange, Linguistic, Communication & Media Library & Information Science Mechanical Engineering Social Sciences Other

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Rancang Bangun Aplikasi Penjualan Online Pada UMKM Riot Safe Menggunakan Gamification Sulistiowati, Sulistiowati; Sutomo, Erwin; Aditya, Faris
Journal of Technology and Informatics (JoTI) Vol. 5 No. 1 (2023): Vol. 5 No.1 (2023)
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/joti.v5i1.345

Abstract

Riot Safe merupakan salah satu UMKM yang bergerak di bidang penjualan pakaian polos seperti kaos, hoodies, long sleeves dan sweeteners. Riot Safe menyediakan pembelian online dan offline yang dilakukan melalui media sosial seperti Instagram dan WhatsApp. Banyaknya direct message yang masuk secara bersamaan membuat pengelola kesulitan mencatat setiap transaksi. Hal tersebut mengakibatkan pengelola kesulitan membuat laporan penjualan. Selain itu pengelola kesulitan mengelola persediaan barang yang mengakibatkan pelanggan sulit mendapatkan barang khususnya saat stock terbatas. Penelitian ini merupakan penelitian terapan yang berdasarkan masalah tersebut, penelitian ini mengembangkan aplikasi penjualan online dengan menerapkan metode Gamification. Metode Gamification yang digunakan menerapkan empat elemen yaitu points, leaderboards, badges, dan prizes yang dapat digunakan sebagai daya tarik bagi pelanggan. Hasil penelitian berupa aplikasi penjualan online yang diterapkan untuk membantu pengelola mencatat transaksi, dan menghasilkan laporan yang dibutuhkan. Aplikasi juga memiliki fitur Gamification yang dapat memicu pelanggan untuk aktif berbelanja dengan mengumpulkan poin. Hasil pengujian aplikasi kepada pengguna yaitu 5 orang pengelola Riot Safe dan 25 pelanggan menunjukkan bahwa 100% pengelola menyatakan bahwa aplikasi sudah sesuai untuk mengelola transaksi secara online, 97% pelanggan akan menggunakan aplikasi dengan sistem poin, dan 93% pelanggan akan terus berbelanja menggunakan aplikasi karena mendapatkan potongan harga.
Membangun Sistem Katalog Digital untuk Perpustakaan SMP: Solusi Tepat Mempermudah Pencarian Buku Bagaskara, Mahendra; Sutomo, Erwin; Ayuningtyas, Ayuningtyas
Journal of Technology and Informatics (JoTI) Vol. 6 No. 1 (2024): Vol. 6 No.1 (2024)
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/joti.v6i1.778

Abstract

Perpustakaan merupakan salah satu unsur penting dalam proses belajar mengajar. Mendapatkan sumber belajar yang tepat dapat membantu proses tersebut. Apabila siswa atau guru kesulitan mendapatkan buku sebagai sumber belajar, proses tersebut dapat terganggu. Penelitian ini bertujuan merancang dan membangun aplikasi katalog buku perpustakaan berbasis web di salah satu SMP Sidoarjo. Permasalahan utama perpustakaan terletak pada sistem katalog manual yang rentan kesalahan, memudarnya isi buku, dan proses pencarian yang lama. Aplikasi ini dikembangkan menggunakan framework CodeIgniter dan mengikuti metodologi SDLC untuk memastikan kelancaran proses pengembangan. Hasil pengujian menunjukkan aplikasi berhasil memvalidasi data dan diharapkan dapat meningkatkan efisiensi dan efektivitas pengelolaan katalog, serta memberikan kemudahan akses bagi pengguna.
S-commerce: competition drives action through small medium enterprise top management Sutomo, Erwin; Abdul Rahman, Nur Shamsiah; Romli, Awanis
Indonesian Journal of Electrical Engineering and Computer Science Vol 38, No 2: May 2025
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijeecs.v38.i2.pp1042-1050

Abstract

This study investigates the factors influencing the continued use of S-commerce in small and medium enterprises (SMEs), focusing on the roles of top management (TM) support, competitive pressure (CP), facilitating conditions, and service quality. Data were collected from 341 SME owners and analyzed using SEM. Data was analyzed with SmartPLS using a two-step approach. The findings indicate that TM support significantly impacts the continued use of S-commerce by influencing facilitating conditions and service quality while CP affects TM behavior and usage continuity. However, the findings reveal that operational factors, such as infrastructure and service quality, play a more critical role in sustaining S-commerce engagement than external pressures. Facilitating conditions, in particular, were found to have a strong influence on service quality and platform engagement, underscoring the importance of technical and organizational resources. The study extends prior research by highlighting the interplay between internal and external drivers in fostering the continuous use of S-commerce, offering practical insights for SMEs and future research directions.
Peningkatan Kapasitas SDM Kementerian Pendidikan Timor Leste Melalui Pelatihan Learning Management System Berbasis Moodle di Universitas Dinamika Vivine Nurcahyawati; Erwin Sutomo
Jurnal Ragam Pengabdian Vol. 2 No. 2 (2025): Agustus
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/v590g963

Abstract

Moodle-based Learning Management System (LMS) training is one of the solutions to enhance digital literacy among educational staff, especially in government institutions engaged in the field of education. This activity is carried out by Universitas Dinamika in collaboration with DPD PPGI East Java and the Ministry of Education of Timor Leste, as a form of community service aimed at enhancing human resource capacity in the era of digital transformation. The main objective of this activity is to equip the staff of the Timor Leste Ministry of Education with technical knowledge and skills in using the Moodle LMS, ranging from user account management, lesson material preparation, to the use of evaluation features and interactive forums. The implementation method of the activity includes a 6-hour hands-on face-to-face training, supported by digital training modules and the internal LMS system of Universitas Dinamika, MyBrilian. Evaluation was conducted using a qualitative approach through observation and participant satisfaction questionnaires. The results show a change in attitude towards the use of technology in supporting their work. This activity has an impact on increasing participants' digital readiness, strengthening institutional capacity in e-learning implementation, and opening up opportunities for sustainable international collaboration. Universitas Dinamika, through this activity, plays a role in strengthening digital literacy in the regional area and makes a tangible contribution in the field of educational technology.  
Customer Satisfaction, Social Influence, and Facilitating Conditions Affecting Use Behavior in Ride-Hailing Sutomo, Erwin; Sulistiowati, Sulistiowati; Nurcahyawati, Vivine; Erstiawan, Martinus Sony; Ayuningtyas
Journal of Technology and Informatics (JoTI) Vol. 7 No. 2 (2025): Vol. 7 N. 2 (2025)
Publisher : Universitas Dinamika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37802/joti.v7i2.1222

Abstract

The rapid expansion of online ride-hailing services has transformed urban mobility; however, sustaining user engagement remains a major challenge due to the interplay of psychological and technical factors. Despite widespread adoption, the determinants influencing users’ continued use of such applications remain inconsistent and not fully understood. Therefore, this study examines the effects of Customer Satisfaction (CS), Social Influence (SI), and Facilitating Conditions (FC) on Use Behavior (UB) of online transportation applications, with Behavioral Intention (BI) as a mediating variable. The research was conducted in Surabaya with 150 active users of online ride-hailing services, and data were analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The findings indicate that FC significantly affects both BI and UB, while CS and SI have significant positive effects on BI but not directly on UB. Moreover, BI is identified as the strongest predictor of UB and acts as a significant mediator in the relationships CS → BI → UB, SI → BI → UB, and FC → BI → UB. These results highlight the central role of intention in linking psychological and technical factors to actual use behavior. The study suggests that service providers enhance customer satisfaction, utilize social influence, and strengthen facilitating conditions to sustain user engagement.
Co-Authors Abdul Rahman, Nur Shamsiah Abraham, Mohammad Afreda Nizar Abraham, Mohammad Afreda Nizar Addaba, Abdullah Aditya, Faris adrianto, shandi prima yudha Agusta, Aditya Martin Akbar, Jamrodzi Firdhani Akbar, Jamrodzi Firdhani Akbar, Naufal Alif Syahlawal Aldilla, Marsha Sevin Alfian Wira Satya Sakti Alhabsyi, Muhammad Iqbal Alhabsyi, Muhammad Iqbal Alit Widana Putra, I Gusti Ngurah Alwi Assegaff Amaliyah, Alfinatul Amaliyah, Alfinatul Andi Yunindra Rochmansyah Andreas Yanuar Prasetianto Angelina, Kristin Anggy Pranindya Sudarmadji Anjik Sukmaaji Annisa Destiara Yaner Antonia Ratna Hanjani Ardhy, Nur Sakti Yanuar Ardhy, Nur Sakti Yanuar Arijuddin, Muhammad Arijuddin, Muhammad Arnaz Malikul Hakim Arsita, Moch Khrisna Assegaff, Alwi Assegaff, Alwi Atika Wardhani Rustiaria Atmajaya, Riyadi Ayouvi Poerna Wardhanie Ayuningtyas Ayuningtyas Ayuningtyas Azura, Wahyu Novia Izza Bagaskara, Mahendra Bambang Hariadi Cristanti, Nandesha Nensia Dwi Cristanti, Nandesha Nensia Dwi Danastri Rasmona Windriya Daniel F. Kale Darari Yogistina David Palguna Diah, Meita Eny Kusumaning Diah, Meita Eny Kusumaning Doddy Asmadi Jafar Edo Yonatan Koentjoro Evero, Mohamad Fanrauk Evero, Mohamad Fanrauk febrian abindra rakhman Febrian Handoko Feriyan Feriyan Feriyan, Feriyan Feriyan, Feriyan Finh Yutta Dhipiya Gusti Adistriani Hakim, Arnaz Malikul Hakim, Arnaz Malikul Handoko, Febrian Handoko, Januaryoputra Setyo Hanifah Lazuardy Eka Safitri Hanjani, Antonia Ratna Hanjani, Antonia Ratna Haryanto Tanuwijaya Henry Bambang Setyawan Henry Bambang Setyawan Heri Tristiantoro Hodianto, Randy Hodianto, Randy I Putu Agus Hendra Krisnawan I Putu Mulya Gunawan I Putu Narario Sastra Irawan, Sara Zetira Irawan, Sara Zetira Irawan, Sugesti Irawan, Sugesti Jafar, Doddy Asmadi Jafar, Doddy Asmadi Jamrodzi Firdhani Akbar Januar Wibowo Johan Agus Susanto Julianto Lemantara Jusak Jusak Jusak Jusak Jusak, DR. Kale, Daniel F. Kale, Daniel F. Kurniawan, Wildan Jerry Layla Qodary Zalyhaty Lebdaningrum, Kristin Luh Putu Ratna Sundari M. J. Dewiyani Sunarto M. J. Dewiyani Sunarto M. Putra Nur Rahman Martinus Sony Erstiawan Meita Eny Kusumaning Diah Miftahussalam, Moh. Miftahussalam, Moh. Mirza Maulana, Yoppy Moch Khrisna Arsita Moh. Miftahussalam Mohammad Afreda Nizar Abraham Mohammad Andre Agazi Muhamad Revo Dwi Putro Muhammad Arijuddin Muhammad Ilyas Zainul Ar Rafii Muhammad Iqbal Alhabsyi Muhammad Rizqi Farhandy Akbar Nandesha Nensia Dwi Cristanti Naufal Alif Syahlawal Akbar Negara, Pandu Prawira Negara, Pandu Prawira Niovitta, Yoe One Ariestya Nugraha, Firmansyah Rizkiawan Nur Fatimatuz Zuhroh Pandu Prawira Negara Pantjawati Sudarmaningtyas Pattah, Mochammad Rizki Dg. Permana, Alvin Indra Permata, Dian Ayu Prasetianto, Andreas Yanuar Prasetianto, Andreas Yanuar Prasetiyo, Hendrik Djoni Prasetiyo, Hendrik Djoni Prasetyo, Nico Prasetyo, Nico Pratama, Rizki Cahyo Aji Pratomo, Rizki Gumilar Nur Purwanto Purwanto Purwanto Purwanto Rahman, Alfian Noor Rahman, M. Afif Auliya Rahman, M. Putra Nur Rahmawati, Endra rakhman, febrian abindra Ravika Ayu Ashari Rendy Fadly, Mochammad Reza Oktorio Saputro Rizki Cahyo Aji Pratama Rizki Ramadhan Rizkillah, Taskhiyatul Nufus Robby Cahyadi Saputra Rochdiansyah, Zhulfiki Arbhi Rohmat Solikin Romli, Awanis Rozak, Salamun Rozak, Salamun Rudi Santoso Rudi Santoso, Rudi Rustiaria, Atika Wardhani Ryandis Rahmatullah Firdausy Safitri, Hanifah Lazuardy Eka Sakti, Alfian Wira Satya Sakti, Alfian Wira Satya Salamun Rozak Saputra, Ibnu Pratama Adi Saputra, Robby Cahyadi Saputra, Robby Cahyadi Saputro, Dedy Tri Saputro, Reza Oktorio Saputro, Reza Oktorio Sara Zetira Irawan Sastra, I Putu Narario Sastra, I Putu Narario Sejati, Dewangga Putra Setiawan, Ari Andika Setiawan, Dimas Arief Setiawan, Dimas Arief Slamet Slamet Sri Suhandiah Sri Suhandiah Sudarmadji, Anggy Pranindya Sudarmadji, Anggy Pranindya Sugesti Irawan Suhandiah, Sri suhandiah, sri Sulaksanasari Suyoso Sulistiowati Sulistiowati Sulistiowati Sulistiowati Sulistiowati, Sulistiowati Sulistiowati, Sulistiowati Sulistiowati, Sulistiowati Sulistiowati, Sulistiowati Sulistiowati, Sulistiowati Sutanto, Alvin Suyoso, Sulaksanasari Suyoso, Sulaksanasari Syafi'i, Imam Tan Amelia Tegar Heru Susilo Teguh Susanto Teguh Susanto Teguh Sutanto Titik Lusiani Tri Sagirani Tutut Wurijanto Utami, Sulistia Nofentri Valentinus Roby Hananto Vivine Nurcahyawati Wahyuningtyas, Nunuk Wibowo, Onky Prima Widana, Alit Wulandari, Fitri dwi Wulandari, Fitri dwi Wulandari, Sri Hariani Eko Yogistina, Darari Yogistina, Darari Yoppy Mirza Maulana Yoppy Mirza Maulana Yudha, Bayu Okta Anggara Yudha, Bayu Okta Anggara Zuhroh, Nur Fatimatuz Zuhroh, Nur Fatimatuz