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PENGUKURAN TINGKAT KEPUASAN PENGGUNA FLEXIBLE LEARNING DI UNIVERSITAS KRISTEN SATYA WACANA MENGGUNAKAN PENDEKATAN END USER COMPUTING SATISFICATION (EUCS) Vivo Benfica Gallo, Ferdinandus; Jimmy Carter Tambotoh, Johan
JATI (Jurnal Mahasiswa Teknik Informatika) Vol. 8 No. 1 (2024): JATI Vol. 8 No. 1
Publisher : Institut Teknologi Nasional Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36040/jati.v8i1.8226

Universitas di Indonesia semakin berkembang terutama pada fasilitas teknologi informasi untuk mendukung proses perkuliahan. Salah satunya pada Universitas Kristen Satya Wacana yang memiliki sistem informasi F-Learn untuk menunjang proses perkuliahan dan mencakup 14 Fakultas didalamnya. Penelitian bertujuan agar mengevaluasi juga menilai tingkat kepuasan user terhadap sistem informasi yang akan digunakan, serta mengidentifikasi faktor yang berpengaruh terhadap tingkat kepuasan pada pengguna terhadap Sistem Informasi tersebut. Objek yang sedang diteliti ini adalah sistem informasi F-Learn di Universitas Kristen Satya Wacana (UKSW). Riset ini didasarkan pada pentingnya evaluasi terhadap perkembangan sistem yang telah mengikuti perkembangan zaman. Metode yang akan diterapkan didalam penelitian yaitu End User Computing Satisfaction (EUCS), yang mencakup lima variabel bebas, yaitu content (isi), accuracy (akurasi), format (tampilan), ease of use (kemudahan penggunaan), dan timeliness (ketepatan waktu). Terdapat 100 responden yang merupakan mahasiswa yang pernah menggunakan F-Learn dengan penyebaran kuisioner melalui google form dan kuisioner secara langsung di lokasi. Hasil dari penelitian ini menyatakan seluruh aspek tingkat kepuasannya berada pada kategori puas. Evaluasi perlu dilakukan untuk mencapai kategori sangat puas sehingga mutu pelayanan dapat mencapai titik tertinggi dan memuaskan pengguna.

PENGEMBANGAN SISTEM INFORMASI TRACKING OUTBOUND MENGGUNAKAN PENDEKATAN DESIGN SCIENCE RESEARCH Felix, Felix Togap Rosario; Tambotoh, Johan
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 2 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI NOPEMBER 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i2.1307

Information systems for companies can be an important step because information systems play a vital role in managing, storing, processing, and accessing information efficiently. Researchers conducted research at PT Saleslab, a company that focuses on digital advertising. In 2022, PT Saleslab launched its own product called Nubiko, which is currently a baby cream product. PT Saleslab has an internal website that provides a central place for storing documents, company policies, guidelines, and other important information. However, PT Saleslab faces a problem in managing outbound product data because there is no outbound package tracking menu. The company still uses the manual method by inputting data on packages coming out of the warehouse using Microsoft Excel. Every product that is going out is scanned and inputted into Microsoft Excel, then submitted to the expedition, which is considered ineffective.This research uses a qualitative method with a Design Science Research (DSR) approach to develop an Outbound Tracking information system. The focus is to develop a website with innovation, ideas, ways of working, technical capabilities, analysis, design, implementation, and utilization of information systems as the main solution.

PENERAPAN DAN EVALUASI TATA KELOLA TEKNOLOGI INFORMASI DENGAN FRAMEWORK COBIT 5 DOMAIN MEA DI APOTEK ANANDA RANTEPAO Madika, Garry Fatrick Bianca; Tambotoh, Johan
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 2 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI NOPEMBER 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i2.1413

Information technology is one of the fields of science that can provide added value to a company so that the performance of the company can run effectively and efficiently. The role of it is very important to achieve the vision and mission of the company so that good governance is needed. Good IT governance will help all factors related to the use of it to make it easier to obtain profits as expected by the company. Therefore, the role of it is very important for the company to achieve its goals. IT management is a form of planning the use of it in accordance with the vision, mission and objectives of the company. Control and direction of it will minimize the risks that will occur so that the use of it can provide added value to the company to achieve its goals. Therefore, Ananda Rantepao pharmacy must get an application in the MEA Domain (monitor, evalute, and asses). COBIT (Control Objective for Information Technologies) is a collection of information and IT governance frameworks that represent structured and controllable activities. MEA (monitor, evaluate, and assess) is the domain of COBIT 5 that is used to conduct audits and IT Governance at Ananda Rantepao pharmacies. The use of COBIT 5 framework can be implemented on all types of organizations and companies of any size. The implementation of IT governance with the COBIT 5 domain MEA framework at Ananda Rantepao Pharmacy is expected to maximize the company's performance with the use of it in accordance with the objectives. Apotek Ananda Rantepao has not conducted an audit on existing IT so that the level of IT capabilities is not yet known, therefore it is necessary to conduct IT governance so that information technology can be controlled and work efficiently. The methods of this study are quantitative methods that use surveys or questionnaires that will be given to the subject of research to obtain conclusions, and qualitative methods obtained from interviews and observations on the company for accurate analysis results.

IS Strategic Planning of GBI SOKID using Enterprise Architecture Planning and Risk Management ISO 31000:2018 Joseph Alan Riyanto; Johan Jimmy Charter Tambotoh
Sistemasi: Jurnal Sistem Informasi Vol 13, No 4 (2024): Sistemasi: Jurnal Sistem Informasi
Publisher : Program Studi Sistem Informasi Fakultas Teknik dan Ilmu Komputer

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32520/stmsi.v13i4.4157

In the midst of the massive and rampant that use in every sector of our life makes Information System is needed. Back then, to entry data in a sector was did mannualy which they had to write it down into books, this thing would create any mistake, data redudancy, or perhaps the book would gone. Therefore, Information system would be necessary whether for company or organization. Gereja Bethel Indonesia Sokaraja Kidul (GBI SOKID) is a church which haven’t using information system in their daily operational activity. Thus, this system is aim to help GBI SOKID to optimalized and increasing value-added from their daily operational activities. This Information System Strategic Planning is using Enterprise Architecture Planning as a method to create some of architectures which will be proposed and also create implementation planning. Beside of it, this research also adding Risk Management using ISO 31000:2018 to map some risks would be come up and also solutions are being proposed. The results form this research are Portofolio of GBI SOKID’s Information System and risk map, risk evaluation, also solutions that will be proposed.

PENGEMBANGAN SISTEM INFORMASI TRACKING OUTBOUND MENGGUNAKAN PENDEKATAN DESIGN SCIENCE RESEARCH Felix, Felix Togap Rosario; Tambotoh, Johan
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 2 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI NOPEMBER 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i2.1307

Information systems for companies can be an important step because information systems play a vital role in managing, storing, processing, and accessing information efficiently. Researchers conducted research at PT Saleslab, a company that focuses on digital advertising. In 2022, PT Saleslab launched its own product called Nubiko, which is currently a baby cream product. PT Saleslab has an internal website that provides a central place for storing documents, company policies, guidelines, and other important information. However, PT Saleslab faces a problem in managing outbound product data because there is no outbound package tracking menu. The company still uses the manual method by inputting data on packages coming out of the warehouse using Microsoft Excel. Every product that is going out is scanned and inputted into Microsoft Excel, then submitted to the expedition, which is considered ineffective.This research uses a qualitative method with a Design Science Research (DSR) approach to develop an Outbound Tracking information system. The focus is to develop a website with innovation, ideas, ways of working, technical capabilities, analysis, design, implementation, and utilization of information systems as the main solution.

PENERAPAN DAN EVALUASI TATA KELOLA TEKNOLOGI INFORMASI DENGAN FRAMEWORK COBIT 5 DOMAIN MEA DI APOTEK ANANDA RANTEPAO Madika, Garry Fatrick Bianca; Tambotoh, Johan
Jurnal Pendidikan Teknologi Informasi (JUKANTI) Vol 7 No 2 (2024): JURNAL PENDIDIKAN TEKNOLOGI INFORMASI (JUKANTI) EDISI NOPEMBER 2024
Publisher : Program Studi Pendidikan Informatika, Universitas Citra Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37792/jukanti.v7i2.1413

Information technology is one of the fields of science that can provide added value to a company so that the performance of the company can run effectively and efficiently. The role of it is very important to achieve the vision and mission of the company so that good governance is needed. Good IT governance will help all factors related to the use of it to make it easier to obtain profits as expected by the company. Therefore, the role of it is very important for the company to achieve its goals. IT management is a form of planning the use of it in accordance with the vision, mission and objectives of the company. Control and direction of it will minimize the risks that will occur so that the use of it can provide added value to the company to achieve its goals. Therefore, Ananda Rantepao pharmacy must get an application in the MEA Domain (monitor, evalute, and asses). COBIT (Control Objective for Information Technologies) is a collection of information and IT governance frameworks that represent structured and controllable activities. MEA (monitor, evaluate, and assess) is the domain of COBIT 5 that is used to conduct audits and IT Governance at Ananda Rantepao pharmacies. The use of COBIT 5 framework can be implemented on all types of organizations and companies of any size. The implementation of IT governance with the COBIT 5 domain MEA framework at Ananda Rantepao Pharmacy is expected to maximize the company's performance with the use of it in accordance with the objectives. Apotek Ananda Rantepao has not conducted an audit on existing IT so that the level of IT capabilities is not yet known, therefore it is necessary to conduct IT governance so that information technology can be controlled and work efficiently. The methods of this study are quantitative methods that use surveys or questionnaires that will be given to the subject of research to obtain conclusions, and qualitative methods obtained from interviews and observations on the company for accurate analysis results.

Analisis Penerimaan Teknologi Pembelajaran Dalam Jaringan Menggunakan Unified Theory of Acceptance And Use of Technology 2 Rulandi, Thomas; Tambotoh, Johan J.C.
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 1 (2023): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i1.577

Online learning is an option during the Covid-19 pandemic by utilizing the Google Meet application as a liaison for online learning. Therefore, this study measures the acceptance of learning technology in the network, especially using the Google Meet application using the UTAUT 2 model. This study aims to see what things affect the acceptance of online learning. This model uses several variables, namely Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, Price Value, and Habit. This study uses a survey quantitative approach to collect data and analyze data using Structural Equation Modeling. In this study, three accepted hypotheses were obtained, namely H4, H7 and H8 and four were not accepted, namely H1, H2, H3 and H6.

Analisis Penerimaan Teknologi Pembelajaran Dalam Jaringan Menggunakan Unified Theory of Acceptance And Use of Technology 2 Rulandi, Thomas; Tambotoh, Johan J.C.
J-SAKTI (Jurnal Sains Komputer dan Informatika) Vol 7, No 1 (2023): EDISI MARET
Publisher : STIKOM Tunas Bangsa Pematangsiantar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30645/j-sakti.v7i1.577

Online learning is an option during the Covid-19 pandemic by utilizing the Google Meet application as a liaison for online learning. Therefore, this study measures the acceptance of learning technology in the network, especially using the Google Meet application using the UTAUT 2 model. This study aims to see what things affect the acceptance of online learning. This model uses several variables, namely Performance Expectancy, Effort Expectancy, Social Influence, Facilitating Conditions, Hedonic Motivation, Price Value, and Habit. This study uses a survey quantitative approach to collect data and analyze data using Structural Equation Modeling. In this study, three accepted hypotheses were obtained, namely H4, H7 and H8 and four were not accepted, namely H1, H2, H3 and H6.

Integration Waterfall and Scrum Methodology in The Development of SIMARGA Web Application Muay, Nikson Theys; Sediyono, Eko; Tambotoh, Johan
Jurnal RESTI (Rekayasa Sistem dan Teknologi Informasi) Vol 8 No 2 (2024): April 2024
Publisher : Ikatan Ahli Informatika Indonesia (IAII)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29207/resti.v8i2.5652

This research explores the integration of waterfall and scrum methodologies in the development of the SIMARGA web application. Integration aims to maximize the strengths of each methodology, with Waterfall contributing to planning, analysis, and initial system structure, while Scrum supports the creation of product backlog and implementation of Scrum events. The combination results in a structured and methodical product management process, simplifying task lists, and improving efficiency. The achievement of good efficiency and effectiveness in task execution is facilitated by leveraging both methodologies, reducing waste. Progress in product development and team productivity is measured through daily meetings, evaluations, and sprint reviews. Emphasis is placed on fostering strong relationships among the Scrum team, customers, and stakeholders, promoting effective communication and collaboration. However, challenges are identified in team commitment to daily meetings, which are potentially influenced by their involvement in additional business activities. Future efforts should focus on improving technological resources and maintaining software to achieve the product goals initially outlined. The effectiveness of this product development initiative can be measured using metrics such as views and user data, particularly in the Kabupaten Pegunungan Bintang.

SISTEM PEMANTAU KINERJA BERBASIS BALANCED SCORECARD: STUDI KASUS UKSW DALAM RANGKA MEWUJUDKAN RESEARCH UNIVERSITY Tanone, Radius; Manongga, Danny; Tambotoh, Johan
BACA: Jurnal Dokumentasi dan Informasi Vol. 34 No. 2 (2013): BACA: Jurnal Dokumentasi dan Informasi (Desember)
Publisher : Direktorat Repositori, Multimedia, dan Penerbitan Ilmiah - Badan Riset dan Inovasi Nasional (BRIN Publishing)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/j.baca.v34i2.179

Balanced scorecard is a concept that can be used as a performance monitoring system in an organization. Results of monitoring the performance of the organization by implementing a balanced scorecard to perform and produce measurement and monitoring from time to time. Satya Wacana Christian University wants to develop the concept of education in the direction of research in a Research University (RU). It is important for universities to create a strategy and carry out the action that RU can be realized. Application of the balanced scorecard use to see the vision and mission of the university to reach the next target should be done. As a leading university RU application of balanced scorecard need to be viewed from four perspectives: financial, customer, internal business processes, growth and learning. Based on the perspective that there is then established Key Performance Indicators (KPI) are selected according to the needs of SWCU realize RU. Performance monitoring system is used based Ms.excel. The implementation of the balanced scorecard and KPI development plans SWCU create RU in the resulting system performance monitor that can measure and monitor from time to time.

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