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All Journal Equator Journal of Management and Entrepreneurship JOURNAL ON SOCIAL ECONOMIC OF AGRICULTURE AND AGRIBUSINESS YUME : Journal of Management Jurnal Informatika Ekonomi Bisnis Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Manajemen Dan Akuntansi Medan Jurnal Informatika Ekonomi Bisnis ULINA: Jurnal Pengabdian kepada Masyarakat Jurnal Ilmiah Multidisiplin Indonesia Mount Hope Global Economic Journal Jurnal Pengabdian Bukit Pengharapan Jurnal Pengabdian Masyarakat Multi Disiplin Ilmu
Febrina Soraya Tanjung
Politeknik Unggulan Cipta Mandiri
Agriculture, Biological Sciences & Forestry Computer Science & IT Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Physics Social Sciences Other

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The Rise of AI-Driven Marketing: Transforming Consumer Engagement in the Digital Era Tanjung, Febrina Soraya; Hendarti, Fatimah Abdillah, Ricca
YUME : Journal of Management Vol 8, No 1 (2025)
Publisher : Pascasarjana STIE Amkop Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37531/yum.v8i1.9015

Abstract

The rapid advancement of AI has revolutionized digital marketing, enabling businesses to enhance consumer engagement through data-driven insights, predictive analytics, and automation. This study explores the role of AI-driven marketing in transforming consumer interactions, focusing on personalization, communication effectiveness, and operational efficiency. Through qualitative research, including expert interviews and case studies, the findings reveal that AI enhances marketing performance by optimizing targeting strategies, improving customer experiences, and increasing return on investment (ROI). However, challenges such as data privacy concerns, algorithmic bias, and regulatory compliance pose significant ethical considerations. While AI-driven marketing offers substantial benefits, its long-term sustainability relies on responsible AI governance, transparency, and ethical best practices. This research contributes to the academic discourse on AI in marketing by providing insights into its applications, benefits, and potential risks, offering recommendations for businesses to maximize AI adoption while mitigating associated challenges. Keywords: AI-Driven Marketing, Consumer Engagement, Personalization, Predictive Analytics, Automation
An Analysis of the Importance of Human Resource Management in Improving Employee Performance Hotbona Novandi Tambunan; Febrina Soraya Tanjung; Mei Veronika Sri Endang Siagian
Jurnal Ilmiah Multidisiplin Indonesia (JIM-ID) Vol. 5 No. 05 (2026): Jurnal Ilmiah Multidisplin Indonesia (JIM-ID), May 2026
Publisher : Sean Institute

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Abstract

Every business must manage its resources well to gain a competitive advantage and maintain long-term sustainability. Companies must ensure that their employees are satisfied and highly motivated. To conduct this research, this study employed a qualitative approach and examined the role of human resource management in improving employee work efficiency. This method was chosen because it allowed researchers to examine theories and previous research findings without collecting initial data. Human resource management is key to the success of modern organizations. Visionary HRM will create a cooperative, fair, and performance-based work culture, along with monitorable systems and procedures. Improving efficiency is crucial in an increasingly competitive business world. Consequently, company productivity depends on how systematic, professional, and results-oriented HR management.
Co-Authors Ai Elis Karlinda Candra Desi Permata Sari Eddy Gunawan, Eddy Hotbona Novandi Tambunan Jimmy Nganta Ginting Lestari Sihite Mei Veronika Sri Endang Siagian Reni Suryani Reni Suryani Sastra Wandi Nduru Sihite, Lestari Sitompul, Pretty Naomi Stefvy, Stefvy SURYANI, RENI Wijaya, Selvia Fransiska Yusak Maryunianta