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Journal : EBSJ

The Implementation Of Kaizen To Improve After Sales Service In General Repair (GR) Workshop Of PT. Nasmoco Kaligawe Semarang Ghofur, Muhammad Abdul; Triyani, Dian
Economics and Business Solutions Journal Vol. 3 No. 1 (2019): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (482.113 KB) | DOI: 10.26623/ebsj.v3i1.1492

Abstract

This study aims to find out the application of kaizen, the impact felt by the employees in applying kaizen and the customers feedback on kaizen products that have been implemented to improve the after sales service of PT Nasmoco Kaligawe Semarang general repair workshop. This study was conducted by using qualitative research method in analyzing the application of kaizen.The method of data collection was carried out by conducting observation and documentation. The data collection method to find out the impact that employees feel and the customers feedback on kaizen products that have been implemented used the direct interview method with 4 employees who have applied kaizen and 5 customers who have experienced kaizen products. The results of this study indicate that the application of kaizen in PT Nasmoco Kaligawe Semarang general repair workshop has run well. The impact felt by the employees is also good, the employees become more satisfied at work. The feedback given by the customers for kaizenthat has been conducted is very good. Kaizen makes the customers more comfortable and satisfied with the services provided to themselves and their vehicles.
The Influence of Product Quality, Price Perception, and Brand Image on Furniture Purchase At PT. Jati City Furindo Jepara Hidayat, Ari; Triyani, Dian; Prapti, Lulus
Economics and Business Solutions Journal Vol. 3 No. 2 (2019): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (436.025 KB) | DOI: 10.26623/ebsj.v3i2.1598

Abstract

There are some factors that can influence the success and failure of furniture companies include product quality, price perception, and brand image that can have an impact on consumer purchasing decisions. The aimed of study to analyze the influence of product quality, price perception, and brand image on purchasing decisions.The object of this study is PT Kota Jati Furindo Jeparam, this companies is one of the companies engaged in the furniture trade located on Jl. Jepara-Bangsri No.Km 6.5 hamlet 1, Suwawal, Mlonggo, Jepara, Central Java. The samples of this study are consumers who bought furniture at PT Kota Jati Furindo Jepara. The reasearcher use linear regression to analyze this study.The results showed that product quality, price perception and brand image had a positive and significant effect on purchasing decisions. Better product quality, price perception, and brand image of furniture will further enhance consumer purchasing decisions on furniture at PT Kota Jati Furnindo Jepara.
Revealing the Success of Renita Enceng Gondok in Maintaining its Business Existence Liana, Eka Wahyu; Nugroho S.S, Rr. Lulus Prapti; Triyani, Dian
Economics and Business Solutions Journal Vol. 4 No. 1 (2020): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (403.091 KB) | DOI: 10.26623/ebsj.v4i1.2243

Abstract

This research was conducted at the Renita Eceng Gondok SME, Demakan, Banyubiru, Ambarawa, Semarang in the marketing and production section. The aim of this study is to explore the success of the Renita Eceng SME business in maintaining its existence. This study is a case study with triangulation of data sources, observation data, interviews, documentation, and narratives. Informant study is based on the appropriate principle and adequacy. There are 6 basic informant principles in this study. The results of this study indicate that the strategy of Renita Eceng Gondok in achieving success and maintaining its existence is paying attention on material quality and improve the skill of their employee (human resources). The way of Renita Enceng Gondok explores creative ideas in creating variety of superior Enceng Gondok handycrafts products is by looking for patterns from internet then they developed the pattern based on the instruction from the owner of Renita Eceng Gondok. These ideas were turn into shoes, sandals, paper towels, jars, trash bins, frame, miniatures, and glass for hotel construction, laundry baskets, and others. The government supports this SME by facilitating exhibitions, training in management, marketing, equipments, etc.
The Effect of Brand Value, Brand Awareness, Brand Loyalty on Brand Equity in Sharia Banking Industry Jannah, Kamalina Din; Triyani, Dian; Prapti, Rr Lulus
Economics and Business Solutions Journal Vol. 6 No. 2 (2022): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/ebsj.v6i2.5116

Abstract

Brand fairness is one of the center elements of marketing, all marketing strategies are basically the goal of building a solid brand. Brands have solid equity to succeed in gaining unswerving consumer advertising and economic benefits. When earlier than finding out to turn out to be a purchaser or client, of course, consumers are inflated through many stuff that inspire them. Therefore it is very meaningful to analyze the key factors that motivate the use of brand equity and customer service at that time to look for correlations and obtain suitable conclusions. The object that is being studied is the customer of Islamic banking.The purpose of this analysis is to identify the impact of brand value, Brand Awareness, Brand Loyality on Brand Equity at Bank Muamalat in Semarang. The studies technique used on this studies is thru a survey. Information is analyzed quantitatively and uses a causative studies design. The tactic of taking illustrations used in this research is to use Non-Probability Sampling with purposive sampling method. All of the illustrative facts received via way of means of dispensing questionnaires is 100 respondents and might be processed the use of the SPSS 24 software feature.
Industry Value: Empirical Study of Factors Affecting Hanifah, Risti Ulfi; Sugiyanto, Eviatiwi Kusumaningtyas; Triyani, Dian
Economics and Business Solutions Journal Vol. 5 No. 2 (2021): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/ebsj.v5i2.3493

Abstract

The purpose of this research is to analyze the factors that influence the value of the industry. The independent variables are investment opportunities, dividend policy, financial leverage, profitability. The population in this research is a non-financial industry listed on the IDX from 2017 to 2019. The illustrations for this research were selected using a purposive sampling procedure, and 200 illustrations were taken. Information analysis uses multiple regression procedures. The results of this research show that financial leverage, profitability and an independent board of commissioners affect the value of the industry, on the other hand, investment opportunities do not affect the value of the industry.
Dividend Payout Ratio and Factors Affecting Food and Beverage Companies on the IDX Widyakto, Adhi; Prapti, Lulus; Triyani, Dian
Economics and Business Solutions Journal Vol. 6 No. 1 (2022): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/ebsj.v6i1.5043

Abstract

Effect of Debt to Equity Ratio on Dividend Payout Ratio Sourced in table 2, the t-statistic has a value of -2,641372 which is smaller than t-table 2 009, so that the t-statistic located in the Ha area is accepted. Not only that, it is supported by a probability value (p-value) of 0.0114 which is smaller than an alpha of 0.05. Thus, it can be concluded that the Debt to Equity Ratio (DER) affects the Dividend Payout Ratio (DPR) in the dining zone. and beverages listed on the IDX for the 2017-2020 period. This result is in line with Rindasari's previous research (2018). However, this result does not match the research conducted by Samrotun (2015) which states that the Debt to Equity Ratio has a positive effect on the dividend payout ratio. But it is different from the research conducted by Yurinawati and Andayani (2017) which shows that the Current Ratio does not affect the Dividend Payout Ratio.  Based on the results of the analysis and review, with illustrations of 10 food and beverage industries listed on the Indonesia Impact Exchange (IDX) in 2017-2020, as follows: Return on Assets, Current Ratio does not affect, but Debt to Equity Ratio, Firm Dimensions affect the dividend payout ratio.
Analysis On Factors Influencing Career Womens Fear Of Success And Its Effect On Work Performance (A Study In Semarang City) Triyani, Dian; Surjanti, Rr. Lulus Prapti N.S.
Economics and Business Solutions Journal Vol. 1 No. 1 (2017): Economics and Business Solutions Journal
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (659.741 KB) | DOI: 10.26623/ebsj.v1i1.650

Abstract

Fear of success occurs when a person receives a distraction in the form of fear of his own ability to complete or attempt to complete a challenging task or job. This study aims to conduct an empirical test and analyze the effect of social support, career development and work competition situation against fear of success, and its effect on work performance. The total number of samples in the study is 96 respondents, with a specific characteristic of married women working in banking.The study employs SPSS for analysis technique. The results show that social support affects negatively fear of success, thus the higher the social support, the less the fear of success. On the other hand, factors of career development and work competition situation affect positively fear of success. Thus, the higher career development and job competition, the greater the fear of success. Further, fear of success factor affects positively on the career performance of career women. A person who has fear of successful career, in which she attributes the success internally, then she is at her high performance.