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All Journal IJCCS (Indonesian Journal of Computing and Cybernetics Systems) Techno.Com: Jurnal Teknologi Informasi MATICS : Jurnal Ilmu Komputer dan Teknologi Informasi (Journal of Computer Science and Information Technology) Jurnal Teknologi Jurnal EECCIS Journal of Information Systems Engineering and Business Intelligence INFORMAL: Informatics Journal Register: Jurnal Ilmiah Teknologi Sistem Informasi Journal of Information System Format : Jurnal Imiah Teknik Informatika Informatika Mulawarman: Jurnal Ilmiah Ilmu Komputer Network Engineering Research Operation [NERO] SMARTICS Journal BAREKENG: Jurnal Ilmu Matematika dan Terapan JRST (Jurnal Riset Sains dan Teknologi) Jurnal Penelitian dan Pengabdian Kepada Masyarakat UNSIQ JURTEKSI Systemic: Information System and Informatics Journal Proceedings of Annual Conference for Muslim Scholars JATI (Jurnal Mahasiswa Teknik Informatika) Oeconomicus Journal of Economics Journal of Informatics Management and Information Technology Jurnal Abdikarya : Jurnal Karya Pengabdian Dosen dan Mahasiswa Jurnal Sistem Informasi dan Bisnis Cerdas Nusantara Journal of Computers and its Applications Jurnal Manajemen Informatika, Sistem Informasi dan Teknologi Komputer (JUMISTIK) Jurnal Bisnis Digital dan Enterpreneur (BISENTER)
Achmad Teguh Wibowo
Universitas Islam Negeri Sunan Ampel Surabaya
Religion Humanities Chemical Engineering, Chemistry & Bioengineering Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Mathematics Mechanical Engineering Physics Social Sciences Transportation Other

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Journal : Journal of Informatics Management and Information Technology

 1 
Evaluasi Kinerja Website E-Procurement Pada PT XYZ Di Surabaya Berbasis ISO 25010 Cahyani Fitonah, Rizki; Ardilla, Yunita; Ridwan, Mujib; Teguh Wibowo, Achmad
Journal of Informatics Management and Information Technology Vol. 5 No. 4 (2025): October 2025
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jimat.v5i4.802

Abstract

Digital transformation drives the adoption of e-procurement systems as a strategic instrument for enhancing efficiency, transparency, and corporate governance. However, the realization of these benefits is critically dependent on the technical performance and reliability of the system in use. This study aims to conduct a quantitative evaluation of the performance and reliability of the e-procurement website belonging to PT XYZ, a private company in Surabaya, utilizing the international software quality standard framework ISO/IEC 25010. The primary contribution of this study lies in the methodological synthesis that maps empirical performance metrics generated via load testing with Apache JMeter onto the characteristics of Performance Efficiency and Reliability. The testing was conducted on two critical transactional scenarios, namely new user registration and login, with varying virtual user loads (10, 50, and 100 users). The metrics analyzed included response time, throughput, and error rate. The test results indicated that the system exhibited excellent time-behaviour in the login scenario, with an average response time of 562 ms under a 100-user load, which falls within the "excellent" category according to industry benchmarks. The most significant finding was the consistent 0% error rate across all scenarios, affirming a perfect level of availability and fault tolerance. Consequently, it is concluded that the PT XYZ e-procurement website meets the essential software quality criteria to support critical B2B business processes, and the methodology employed can serve as a robust evaluation model for similar corporate systems.
Co-Authors Adi, Derry Pramono Agung Widodo Agus Hermanto Agustinus Bimo Gumelar Agustinus Bimo Gumelar Akh. Yunan Athoillah Akh. Yunan Athoillah Alfian Pradana Isanto Amin, Faris Mushlihul Anang Kunaefi, Anang Cahyani Fitonah, Rizki Erni Yudaningtyas Fardan Zamakhsyari Farida, Yuniar Faris Mushlihul Amin Faris Mushlihul Amin Farmita, Mayandah Fian Hidayah Nurprayogi Hani Khaulasari Husna Nur Laili ishari, qitvirul azij Izzah Islamiyyah, Daffah Thoriqotul Jasri, Moh. Jeffri Dian Asmoro KHOIRUL ANAM Kusnul Prianto, Kusnul Latifatun Nadya Desinaini Lukman Junaedi Maharani, Angelina Putri Maula, Muhammad Faruq Rahman Milad, Mohammad Khusnu Milad, Muhammad Khusnu Milad, Muhammad Khusnul Mochamad Hariadi Moh Jasri Mohamat Rizki Shofiyulloh Mohammad Afinil Maula Muhammad Andik Izzudin Muhammad Khusnul Milad Muhammad Shodiq, Muhammad Mujib Ridwan MY. Teguh Sulistyono Nugroho, Via Ardianto Nur Sela Ameiliawati Pramesti, Diah Devi Putroue Keumala Intan Rifa'i, Muh. Khoirul Rolliawati, Dwi Rudi Setiawan Salsabila Nasution, Amanda Sari, Dian Candra Rini Novita Sartika Wiguna, Anggri Sayyida, Anggy Claudy Shofiyulloh, Mohamat Rizki Silvia Kartika Sari Suhartono Sunaryo Sunaryo Sururin Darina Taka Fidihama Tantri Windarti Wahibullah, Wahibullah Yalina, Nita Yulianto, Novin Ardian Yuniar Farida, Yuniar Yunita Ardilla