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Journal : CITIZEN CHARTER

Strategi Peningkatan Mutu Pendidikan dalam Perspektif Manajemen Berbasis Sekolah di SMP Negeri 5 Denpasar Puspita Utami, A.A.I.A. Chandra; Winaya, I Ketut; Prabawati, Ni Putu Anik
CITIZEN CHARTER Vol 1 No 01 (2021): Administrasi Publik 2021
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Indonesia has the problem about the low quality of education at every level in the education unit so that, the government issued Undang-Undang No.20 / 2003. School-based management is a form of management autonomy within the education unit. The background of the problem is how to improve the quality of education in the perspective of school-based management. The theory used in this study is Strategic Management according to Fred R. David, namely strategy formulation, strategy implementation, and strategy evaluation. This research uses descriptive qualitative and the technique of determining the informants is included in the purposive sampling technique. This study found that the quality of education at SMP Negeri 5 Denpasar was quite good in the academic and non-academic fields with the Education Quality Improvement Strategy in School-Based Management Perspective at SMP Negeri 5 Denpasar being implemented by the school in order to get a good quality education. Keywords: Strategic Management, School-based Management.
STRATEGI PEMERINTAH DKI JAKARTA DALAM PENATAAN DAN PEMBERDAYAAN PEDAGANG KAKI LIMA PASAR TANAH ABANG DI JAKARTA PUSAT -, Fauziah; Yasintha, Putu Nomy; Winaya, I Ketut
CITIZEN CHARTER Vol 1 No 01 (2021): Administrasi Publik 2021
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The existence of streetvendors in Tanah Abang area is considered a cause of congestion, disturbing pedestrians, and creating chaos. To overcome this problem, the DKI Jakarta Government nade one strategyor policy to organize Tanah Abang area, namely the construction of the Tanah Abang Multipurpose Crossing Bridge (JPM). Data obtained from observation, interviews , and documentation. The theory used is the theory of strategic management from Wheelen and Hunger with 4 indicators, namely environmental observation, strategy formulation, strategy implementation, evaluation and control. As well as using SWOT analysis techniques. Tanah Abang Multipurpose Crossing Bridge has not been fully maximized in overcoming the arrangement and empowerment of street vendors, low human resources, lack of awareness of traders ad the public. Keywords : Structuring and empowering street vendors, Strategic Management, SWOT Analysis
PELAKSANAAN ELECTRONIC GOVERNMENT MELALUI APLIKASI LEMBAGA PERKREDITAN DESA KELAN MOBILE PADA LEMBAGA PERKREDITAN DESA ADAT KELAN KABUPATEN BADUNG Kurnia Dewi, Putu Shinta; Supriliyani, Ni Wayan; Winaya, I Ketut
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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Electronic Government is a government governance system based on digitalization supported by information and communication technology. One form of E-Governemnt is through the Kelan Mobile Village Credit Institution application. The Kelan Mobile Village Credit Institution application is a digitalization baes financial service transaction application in order to be able to provide convenient service only via smartphone, so that services provided by village Credit Institutions can be carried out anywhere without having to perform conventional services which take up more time. the application of the Kelan Mobile Village Credit Institution as an embodiment of the EGovernment concept still has several obstacles, namely that socialization has not been optimal, community adaptation from conventional to digital is still minimal, and application performance is not optimal. The purpose of this research is to find out how Electronic Government is implemented through the application of the Kelan Mobile Village Credit Institution at the Kelan Traditional Village Credit Institution, Badung Regency. Through the theory of e-government success elements according to Indrajit. The result in this study are that the application of the Kelan Mobile Village Credit Instituton at the Kelan Traditional Village Credit Institution has achieved good results on capacity and valueindicators. However, it is still not optimal, namely the support indicator. It is necessary to maximize socialization, conduct application usage assessment surveys, carry out application development, synergize with related parties, and the need for traditional villages to be involved in optimizing theKelan Mobile Village Credit Institution application. Keywords: Electronic Government, Kelan Traditional Village Credit Institution, Mobile Kelan Village Credit Institution Application
Strategi Pemerintah Kabupaten Badung Dalam Mewujudkan Badung Zero Waste Melalui Program Bank Sampah Sesuai Peraturan Bupati Badung No. 48 Tahun 2018 Pradhana, I Putu Bayu Fischa Mahaputra Adi; Yashinta, Putu Nomy; Winaya, I Ketut
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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Badung as one of the regencies with a dense population in the Province of Bali, has a quite complex of waste problem. Badung Regency has a waste problem which is causing Badung Regency as one of the highest waste contributor in Bali. The waste problem is one of the priorities of the Badung Regency Government to overcome. Realizing the Badung Zero Waste Concept is one of the efforts made by the Badung Regency Government to deal with waste problems, by pursuing a resource-based waste management program through the Garbage Bank. The purpose of this research is to find out the district government's strategy in implementing Badung Regent Regulation No. 48 of 2018 concerning Guidelines for the Implementation of Reduce, Reuse and Recycles through Waste Banks to realize "Badung Zero Waste
PARTISIPASI MASYARAKAT DALAM PEMBANGUNAN KAWASAN EKONOMI KHUSUS MANDALIKA Lado SS.GP, M.N Zola; Wismayanti, Kadek Wiwin Dwi; Winaya, I Ketut
CITIZEN CHARTER Vol 4 No 1 (2024): Vol.4 No.1
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Community Participation In Development Of Mandalika Special Economic Zone (Case Study: Kuta Village, Pujut District, Central Lombok Regency) Development is a continuous government effort with the aim of improving people's welfare. In a development, community participation is one of the important factors that encourage the success of a development. In recent years, the government has sought development by establishing Special Economic Zones in each region that has industrial potential, one of which is the Mandalika Special Economic Zone, Kuta Village, Pujut District, Central Lombok Regency. This research looks at how the participation of the people of Kuta village, Pujut sub-district, Central Lombok district, is in the development of the Mandalika special economic zone. This research uses a descriptive research type with a case study approach. The data sources used are primary and secondary data. The informant fraud technique uses a purposive sampling method. Based on a research study using the participation theory of Cohen and Uphoff (1977), the results of this study indicate that the participation of the people of Kuta Village in the development of the Mandalika Special Economic Zone has been carried out quite well, but there are several problems such as socialization which is still not effective even though several have been implemented. times and the quality of human resources who are still not ready to support the development of the Mandalika Special Economic Zone. In its development, the people of Kuta village actively participate in making development decisions, implementing development, evaluating development and utilizing development results. In making decisions and evaluating development, the participation of the Kuta village community is carried out by participating in deliberations and meetings, while in the implementation and utilization of development results, the Kuta village community participates by providing the workforce they have. Keywords: Development, Communit Participation, Special Economic Zones
EFEKTIVITAS SISTEM APLIKASI SATKER (SAS) DALAM PENGELOLAAN KEUANGAN PADA KANTOR WILAYAH KEMENTERIAN AGAMA PROVINSI BALI Harmaeni, I Gst Ag Ayu Intan; Yudartha, I Putu Dharmanu; Winaya, I Ketut
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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The development of information technology, especially in the financial management of the public sector, requires a data processing system that produces accurate information using the SAS application (Satker Application System) and helps to make work units more effective and efficient. The purpose of this study is to determine the effectiveness of implementing SAS in financial management in the regional office of the Ministry of Religious Affairs in Bali Province. This study uses descriptive qualitative research with data collection techniques in the form of observation, documentation and in-depth interviews with informants. Measuring the effectiveness of information systems uses DeLone and Mclean's theory, which consists of system quality, information quality, service quality, user intention, user satisfaction, and net profit. The results of this study indicate that the effectiveness of SAS implementation at the Regional Office of the Ministry of Religion of Bali Province in managing public finances is not optimal. This is because there are still deficiencies found in the system so that it is necessary to increase the system and operators in the SAS application. This can be seen from errors still being found in the system when logging in and data input errors still being made by operators.
OPTIMALISASI PROGRAM KAMPUS MENGAJAR DALAM PENINGKATAN KUALITAS PENDIDIKAN SISWA DI SD NEGERI 8 BATUBULAN Juniarta, I Kadek; Winaya, I Ketut; Wismayanti, Kadek Wiwin Dwi
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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The Teaching Campus Program is part of the Merdeka Belajar Kampus Merdeka (MBKM) which aims to improve the quality of student education through aspects of literacy and numeracy, technology adaptation and school administration. SD Negeri 8 Batubulan was appointed to implement the Teaching Campus program based on recommendations and criteria from the Directorate General of Higher Education. However, the implementation of the Teaching Campus program has so far encountered several obstacles such as limited facilities in supporting the implementation process of the Teaching Campus Program, socialization and supervision of the implementation of the Teaching Campus by relevant agencies in this case, namely educational institutions at the Regency to Provincial level, the level of student competence in the field education when implementing the Campus Teaching program. This study aims to optimize the implementation of the Teaching Campus program in improving the quality of student education at SD Negeri 8 Batubulan. The research method used in this research is descriptive qualitative. Data was collected by observation, interview and documentation methods. Based on the literature review, this study uses public policy theory with the concept of optimization according to Siringoringo (2005). The results of the study show that the objective indicators and alternative decision indicators have been running optimally, but the resource indicators that limit the aspects of human resources, support and support are still not optimal. The recommendations that can be given are Conducting special training, selection and intense debriefing for students before implementing the Campus Teaching program, Procurement and increasing the availability of facilities, infrastructure and facilities to support program implementation, and Increasing outreach to schools and supervisory functions carried out by related parties.
COLLABORATIVE GOVERNANCE DALAM PENGEMBANGAN OBJEK WISATA ALAM DI KINTAMANI (Studi Kasus Kawasan Batur Geopark) Putri, Putu Pinky Ananda; Yasintha, Putu Nomy; Winaya, I Ketut
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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Batur Geopark is attribution to an innovative approach that blends the preservation of geoscience reserves with sustainable development, under a government regulatory framework. The Batur Geopark area consists of a core village of 15 villages, and supporting villages of 33 villages. Several areas in the core village area are the center spots for tourist attractions that are frequently visited, such as Mount Batur, Black Lava, Lake Batur, Terunyan Village, Mount Batur Museum, Ulun Danu Batur Temple, hot springs, Mount Abang, Pinggan sunrise spot, and many more. Recently, there have been many developments of new tourist destinations that are increasingly attracting the attention of tourists to come to visit. Of course, the government cannot achieve this tourism development alone, but requires collaboration between the community, the private sector and the government itself. Collaboration carried out in tourism development is said to be collaborative governance.This study aims to find out how collaborative governance forms in the development of natural tourism objects in Kintamani (Case Study of the Batur Geopark Area). In this study the authors used a type of qualitative research with descriptive methods. The analysis in this study uses collaborative governance success measurement theory. The results of the research findings indicate that the collaboration between the government, the private sector, and the community has been going quite well, but there are several problems such as the domination of the government, there is still one party, namely the Batur UNESCO Global Geopark Manager who does not yet have authority, there is one party who do not have the responsibility but still able to coordinate with other parties well. As for recommendations that can be given, namely from the community, especially POKDARWIS, informing information or coordinating with the village, and parties involved in the collaboration to provide more understanding to the community outside of POKDARWIS members regarding the collaboration carried out, the positive impacts obtained, and the benefits for the community.
KUALITAS PROGRAM PELAYANAN SI MELIK PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BULELENG Suyeni, I Gusti Ayu Vinna Rai; Winaya, I Ketut; Wirantari, I Dewa Ayu Putri
CITIZEN CHARTER Vol 3 No 2 (2023): Administrasi Publik 2023
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The Population and Civil Registration Office of Buleleng Regency issued an innovative public service program called SI MELIK, which in this program is carried out using service cars that come directly to villages in each sub-district in Buleleng Regency. The purpose of this study was to determine the service quality of the SI MELIK Program at the Population and Civil Registration Office of Buleleng Regency. This study uses descriptive qualitative methods with data collection techniques in the form of observation, interviews, documentation. Based on the study of Service Quality Theory according to Zeithaml, Parasuraman, and Berry, it was found that the quality of this program has been running well but is still not optimal, such as Tangible, Reliability, Responsive, Assurance, and Empathy this deficiency occurs because there is still a lack of checking the device to be used and the internet network which is sometimes not available in certain villages.
Co-Authors Anak Agung Ayu Primayuni Natalia, Anak Agung Ayu Primayuni Ananda, I Wayan Meidita Anissa, Riza Apsari, Ni Luh Putu Desi Arimbawa, I Made Kris Arsari, Ni Putu Diah Ary Komala, Luh Nyoman Sinta Bandiyah Bandiyah Basma Kemenuh, Ida Bagus Baykhaqi, Elmi Achmad Baykhaqi, Elmi Achmad Budianti, Ni Putu Rika Candra Dewi, Ni Luh Septia Claudy, Fransiskus Darma Putra, I Gede Arya Dewi Puspa, Putu Intan Susanti Dharmawan Haryo Dewanto, Dharmawan Haryo Dina Ayu Fitriana fauziah - Febryan, Denise Gangga Sembiring, Fransiskus Triananda GP, M. N. Zola Lado SS. Gunawan, Celsea Yasmin Febryna Harmaeni, I Gst Ag Ayu Intan I Dewa Ayu Putri Wirantari I Made Galih Kayana Suwikantara I Putu Dharmanu Yudartha I Putu Dharmanu Yudharta, I Putu Dharmanu I Wayan Yuda Krisna, I Wayan Juniarta, I Kadek Kadek Ade Prabhawati Dewi P, Kadek Ade Prabhawati Kadek Rianita Indah Pratiwi, Kadek Rianita Indah Kadek Wiwin Dwi Wismayanthi Kadek Wiwin Dwi Wismayanti Kartika Dewi, Ni Luh Putu Ketut Suartini, Ketut Komang Adi Sastra Wijaya Krisna Bayu, I Gede Agus Kurnia Dewi, Putu Shinta Lado SS.GP, M.N Zola Larasati Winanda, Ni Kadek Markis Ari M.R. Khairul Muluk Mantik, Ki Juang Ni luh Ayu Virly Puspadana, Ni luh Ayu Virly Ni Luh Putu Wijayanti, Ni Luh Putu Ni Nyoman Dewi Pascarani Ni Putu Anik Prabawati Ni Putu Diah Sanjiwani Ni Wayan Supriliyani Nurcahyani, Dwi Nurdiana, Yuda Ike Nurdiana, Yuda Ike Oktavia, Claudya Pande Made Elinda Suryani, Pande Made Paramitha, Ida Ayu Candra Paramitha, Ida Ayu Pradnya Partini, Putu Ayu Piers Andreas Noak Pradhana, I Putu Bayu Fischa Mahaputra Adi Pramana Putra, I Gst Ngurah Agung Dedy Prameswari, Miralda Regina Prasetya, Dwita Erwin Puspita Utami, A.A.I.A. Chandra Putri, Putu Pinky Ananda Putu Astawa, I Gusti Lanang Putu Eka Purnamaningsih Putu Krishna Yogiswara Putu Nindya Pradnya Dewi, Putu Nindya Pradnya Putu Nomy Yasintha Rahayu, Ni Made Anjaswari Rai Dwinta Sari, Dewa Ayu Kade Ratih Nurpratiwi Rika Wiliana, Putu Dian Roshida Qurota Aini Islamiah, Roshida Qurota Aini Sebo Ijo, Elias Juliano Setia, Ari Indra Sidauruk, Putri Sari Sri Widyadewi, Ni Luh Putu Suardika, I Putu Adi Suari Andini, Putu Ita Sudiartini, Ni Wayan Ari Sulasmi, Ni Kadek Surya Ningrat, Ida Bagus Gde Krisna Suryawarman, A.A Ngurah Rameswara Susanti, Made Widya Suyeni, I Gusti Ayu Vinna Rai Tedi Erviantono Tjung, Putu Shaunney Tri Mardani, Ni Komang Triana Wulandari, Ni Komang Novi Veratiani, Gek Aris Vocci Monica, Vocci Wahyuni, Komang Tatik Widya Adnyana, Sang Made Windasari, Made Ayu Wismayanti , Kadek Wiwin Dwi Yashinta, Putu Nomy Yogi Pratiwi, Ni Wayan Sonnia Yoni Enjels, Ni Kadek Yuliana Dewi, Ni Kadek Yulistiono YS, Moh. Dedy Pratama