Claim Missing Document
Check
Articles

Found 15 Documents
Search

ANALISIS KEPUASAN PELANGGAN TRANSPORTASI JAK-LINGKO WILAYAH JAKARTA SELATAN Wulandari, Ratih
JISO : Journal of Industrial and Systems Optimization Vol. 7 No. 2 (2024): Desember 2024
Publisher : Universitas Maarif Hasyim Latif

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51804/jiso.v7i2.23-31

Abstract

ABSTRAKTransportasi menjadi sangat penting dikarenakan mobilitas masyarakat yang cenderung bergantung pada transportasi dan berbanding lurus dengan jumlah penduduk yang semakin padat akibat tingginya natalitas dan urbanisasi.. Jak Lingko merupakan model sistem integrasi tarif dan pembayaran untuk angkutan berbasis jalan di DKI Jakarta yang menghubungkan berbagai moda kendaraan. Kualitas pelayanan berdasarkan dari pendapat secara keseluruhan sesuai penilaian konsumen dari apa dirasakan/diterima konsumen berdasarkan layanan yang diberikan perusahaan. Kualitas pelayanan diukur dengan melakukan perbandingan antara harapan/keinginan dengan kinerja layanan yang sesungguhnya pada atribut-atribut pelayanan suatu Perusahaan. Tujuan penelitian untuk mendapatkan gambaran tentang kualitas pelayanan yang dilakukan berdasarkan 9 dimensi survei kepuasan masyarakat pengguna transportasi Jak-Lingko. Tingkat kepuasan secara umum terbentuk dari tingkat kepuasan pengguna layanan Jak Lingko sebesar 3.82 dengan kategori ‘Sangat Puas’ (3,5324-4;). Dimensi dengan tingkat kepuasan tertinggi adalah dimensi Tarif Pelayanan dengan skor 3,95 yang terdiri dari sub dimensi Tarif perjalanan yang wajar (3.90) dan Tarif yang dikenakan sesuai dengan pelayanan/fasilitas yang diterima (3.94). Sedangkan, dimensi dengan Tingkat kepuasan terkecil adalah dimensi Kompetensi Petugas dengan skor sebesar 3,75 yang terdiri dari sub dimensi Keterampilan dan Pengetahuan pengemudi dan petugas dalam pelayanan sudah baik (3,69) dan sub dimensi Kedisiplinan/Kepatuhan pengemudi terhadap tata tertib berlalulintas (3,81). Hasil analisis kuadran, dimensi yang masuk ke kuadran 1 (prioritas/perbaiakn utama) yaitu dimensi Kompetensi petugas dan dimensi Penanganan Pengaduan & Saran. ABSTRACTTransportation is very important because the mobility of people tends to depend on transportation and is directly proportional to the increasingly dense population due to high natality and urbanization.. Jak Lingko is a tariff and payment integration system model for road-based transportation in DKI Jakarta that connects various vehicle modes. Service quality is based on overall opinions according to consumer assessments of what consumers feel/receive based on the services provided by the company. Service quality is measured by comparing expectations / desires with actual service performance in the service attributes of a company. The purpose of the study was to get an overview of the quality of service carried out based on 9 dimensions of the Jak-Lingko transportation user satisfaction survey. The general level of satisfaction is formed from the level of satisfaction of Jak Lingko service users of 3.82 with the category 'Very Satisfied' (3.5324-4;). The dimension with the highest level of satisfaction is the Service Fare dimension with a score of 3.95 which consists of sub-dimensions of reasonable travel fares (3.90) and tariffs charged according to the services / facilities received (3.94). Meanwhile, the dimension with the smallest level of satisfaction is the Officer Competence dimension with a score of 3.75 consisting of the sub-dimension of Skills and Knowledge of drivers and officers in good service (3.69) and the sub-dimension of Driver Discipline / Compliance with traffic rules (3.81). The results of the quadrant analysis, the dimensions that enter quadrant 1 (priority / main concern) are the dimension of officer competence and the dimension of Handling Complaints & Suggestions.
Pengembangan Model Inovasi Pembelajaran Berbasis Research and Development di SMP N 3 Pasaman Barat Wulandari, Ratih; Dwi Amiza, Indah Putri; Annas, Firdaus
Journal of Educational Management and Strategy Vol. 3 No. 2 (2024): July-December 2024
Publisher : Yayasan Lembaga Studi Makwa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.57255/jemast.v3i02.602

Abstract

This research aims to develop a Research and Development (R&D) based learning innovation model at SMP N 3 Pasaman Barat to improve the quality of learning processes and outcomes. Effective learning in junior high schools requires innovative approaches to respond to various educational challenges, such as students' low interest in learning and the limitations of the methods applied. The R&D method is used in this research to design, test and evaluate learning models that suit student characteristics and applicable curriculum needs. The research process includes the needs analysis stage, learning model design, classroom testing, and evaluation of the implementation of the model developed. The research results show that the implementation of the R&D-based learning innovation model at SMP N 3 Pasaman Barat can increase student involvement, improve understanding of teaching material, and significantly improve student learning outcomes. This research concludes that the use of an R&D-based learning model makes a positive contribution to the quality of education at SMP N 3 Pasaman Barat  and can be used as a reference for developing learning in other schools. Abstract This research aims to develop a Research and Development (R&D) based learning innovation model at SMP N 3 Pasaman Barat to improve the quality of learning processes and outcomes. Effective learning in junior high schools requires innovative approaches to respond to various educational challenges, such as students' low interest in learning and the limitations of the methods applied. The R&D method is used in this research to design, test and evaluate learning models that suit student characteristics and applicable curriculum needs. The research process includes the needs analysis stage, learning model design, classroom testing, and evaluation of the implementation of the model developed. The research results show that the implementation of the R&D-based learning innovation model at SMP N 3 Pasaman Barat can increase student involvement, improve understanding of teaching material, and significantly improve student learning outcomes. This research concludes that the use of an R&D-based learning model makes a positive contribution to the quality of education at SMP N 3 Pasaman Barat  and can be used as a reference for developing learning in other schools.
Perencanaan Strategi Pemasaran Pada UMKM Warung Pecel Lele Bejo Rimadias, Santi; Januar, Ahmad; Savira, Izky; Mawarni, Nor Anisa; Wulandari, Ratih; Onari, Priscilla Yen
NAAFI: JURNAL ILMIAH MAHASISWA Vol. 1 No. 2 (2025): Februari: JURNAL ILMIAH MAHASISWA (NAAFI)
Publisher : Pusat Penelitian dan Pengabdian (P3M) STKIP Majenang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62387/naafijurnalilmiahmahasiswa.v2i1.122

Abstract

Micro, Small and Medium Enterprises (MSMEs) play an important role in the economy, playing a key role in community development and making a significant contribution to economic growth. MSMEs hold a strategic position in accelerating structural transformation and improving people's living standards. MSMEs contribute by creating job opportunities, encouraging sustainable economic growth, and encouraging income equity. This research focuses on the analysis of marketing strategy planning in Warung Pecel Lele Bejo SMEs to increase their competitiveness and ensure business sustainability. A mixed-methods approach, which combines observation, in-depth interviews, and SWOT analysis, is used. The findings highlight opportunities for growth, particularly through enhanced marketing strategies, and underscore the importance of leveraging digital tools to enhance competitiveness and support sustainable economic progress
Edukasi Yoga Untuk Mengatasi Nteri Punggung Bawah Pada Ibu Hamil Fatmatika, Tiara; Putri, Cahya Kusuma; Prastiwi, Meili Gilda; Wulandari, Ratih; Atika, Azizah Rahma; Elgina, Ike Puteri; Pristianto, Arif
Prosiding University Research Colloquium Proceeding of The 16th University Research Colloquium 2022: Mahasiswa (Student Paper Presentation)
Publisher : Konsorsium Lembaga Penelitian dan Pengabdian kepada Masyarakat Perguruan Tinggi Muhammadiyah 'Aisyiyah (PTMA) Koordinator Wilayah Jawa Tengah - DIY

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Nyeri Punggung Bawah merupakan keluhan nyeri kompleks yang paling sering terjadi di dunia maupun Indonesia. Nyeri punggung bawah pada ibu hamil trimester II dan III merupakan keluhan umum yang sering terjadi di kalangan ibu hamil, diperkirakan sekitar 70% wanita hamil mengeluhkan beberapa bentuk nyeri punggung pada suatu saat dalam kehamilan, persalinan hingga postpartum. Penelitian ini dilakukan untuk menggambarkan nyeri punggung bawah pada ibu hamil trimester II dan III. Desain studi deskriptif pengambilan sampel secara konsekutif dilakukan pada bulan Mei 2022, dengan menggunakan kuesioner. Subjek penelitian adalah ibu hamil trimester II dan III. Umumnya informasi tentang nyeri punggung bawah paling banyak didapatkan dari wanita hamil lainnya dan orangtua. Edukasi kesehatan tentang masalah nyeri punggung bawah penting untuk ibu hamil trimester II dan III, suami dan keluarga, dan tentunya evaluasi rutin masalah nyeri punggung bawah pada ibu hamil trimester II dan III oleh para klinisi.
Adverse events following immunization (AEFIs) in health workers who receive COVID-19 vaccination at Academic Hospital Universitas Gadjah Mada, Yogyakarta Lestari, Ade Febrina; Sitaresmi, Mei Neni; Haspitaningrum, Anjarsari; Rachmasari, Kusuma Ayu; Wulandari, Ratih; Sari, Shinta Kusumalarna; Ridhayani, Firda
Indonesian Journal of Pharmacology and Therapy Vol 4 No 1 (2023)
Publisher : Faculty of Medicine, Public Health, and Nursing Universitas Gadjah Mada and Indonesian Pharmacologist Association or Ikatan Farmakologi Indonesia (IKAFARI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/ijpther.6860

Abstract

COVID-19 is a new viral infection that has become a global pandemic, resulting in extremely high mortality and morbidity rates worldwide, including in Indonesia. Vaccination is one of the strategies for preventing COVID-19 infection promoted by the World Health Organization (WHO) to reduce COVID-19 morbidity and mortality. The Indonesian government supports the implementation of vaccination and conducts mass vaccination as a strategy to overcome the pandemic in Indonesia. The high immunization coverage resulted in increased use of vaccines, and events following immunization (AEFI) also increased. Reports on follow-up AEFI are needed as government policy references and information for the public. This study aims to describe the following events after the COVID-19 vaccine immunization and the incidence of the infection post vaccination. The study design was a cross-sectional study using primary and secondary data. The data were analyzed descriptively and statistically using Chi Square method by identifying association between demographic data and AEFI incidence. A total 131 respondents were included. Most respondents experienced AEFI after giving the first (77.1%) or second (71.9%) vaccine with the Sinovac vaccine. However, all reported mild AEFI. Most reported AEFIs were pain (48.8% and 49.6%), hungry (37.4% and 10.0%), and drowsiness (32.1% and 23.7%) after the first and the second vaccine. In conclusion, the prevalence of AEFI in the first and the second dose of inactivated COVID-19 vaccine is higher than that reported in the clinical trial study although the all AEFIs are considered as mild.