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All Journal Jurnal Computech & Bisnis (e-Journal) Kontigensi: Jurnal Ilmiah Manajemen Acman: Accounting and Management Journal Jurnal Pengabdian Masyarakat: Bisnis dan Iptek (JPMBISTEK) Majalah Bisnis & IPTEK Jurnal Ekonomi, Bisnis & Entrepreneurship (e-Journal)
Fasha Nurhadian, Adhie
STIE Pasundan, Bandung
Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Industrial & Manufacturing Engineering Library & Information Science Social Sciences Other

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Minimizing Human Error in the Supply Chain: A Case Study of the Fresh Bakery Division at PT Lotte Mart Indonesia, Bandung Adhie Fasha Nurhadian; Galih Putra Prawiranegara; Irena Larashati; Windi Matsuko Danasasmita; Indri Ayu Tansar; Asep Rochyadi Suherman; Ashila Dwiyanisa; Bobi Agung Wibowo; Devi Putri Rahmawati; Sandra Puspita Sari; Siti Fatimah; Venny Fitria Nursanti
Jurnal Pengabdian Masyarakat: Bisnis dan Iptek (JPMBISTEK) Vol. 3 No. 1 (2026): Jurnal Pengabdian Masyarakat: Bisnis dan Iptek (JPMBISTEK)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jpmbistek.v3i1.09

Abstract

This applied research and community service initiative addresses the critical issue of operational inefficiencies driven by human error within retail supply chains. To resolve this problem, the research team aims to identify the root causes of human error in the supply chain process and deliver actionable mitigation strategies tailored for the Fresh Bakery Division at PT Lotte Mart Indonesia, Bandung. The study employs a qualitative research methodology, mobilizing a collaborative team of university lecturers and students to gather field insights. The data collection process relies on semi-structured interviews and observations with corporate business actors and front-line operational executors who serve as key informants. The empirical findings reveal that specific communication gaps and manual entry steps trigger frequent PO discrepancies, which subsequently disrupt inventory flows. Based on these insights, this study provides structured protocols, digital double-check mechanisms, and targeted training interventions that effectively minimize human error.
Maximizing Rail Performance: How Material Requirements Planning Optimization Shapes the Future of Operational Efficiency at PT KAI, Bandung Adhie Fasha Nurhadian; Galih Putra Prawiranegara; Irena Larashati; Windi Matsuko Danasasmita; Indri Ayu Tansar; Asep Rochyadi Suherman; Ashila Dwiyanisa; Muhammad Nuin Hayat Pajar; Ghina Ananda Rhamadanty Yanuar Priadi; Patwa Wandiandi; Fitri Putri Sobari; Amelia Shaky Andara
Jurnal Pengabdian Masyarakat: Bisnis dan Iptek (JPMBISTEK) Vol. 2 No. 2 (2025): Jurnal Pengabdian Masyarakat: Bisnis dan Iptek (JPMBISTEK)
Publisher : LPPM STMIK Mardira Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56447/jpmbistek.v2i2.09

Abstract

This paper addresses the operational challenges at PT KAI, Bandung, where fragmented material tracking and inefficient inventory scheduling frequently lead to maintenance delays and inflated holding costs for critical railway spare parts. To resolve these issues, this joint research and community service project aims to optimize the Material Requirements Planning (MRP) system, thereby accelerating operational efficiency and safeguarding schedule punctuality. We adopted a qualitative research design, deploying a collaborative team of university lecturers and students to conduct in-depth interviews, field observations, and document analyses. We analyzed the qualitative data using thematic analysis and process mapping to evaluate how the optimized MRP framework impacts daily maintenance workflows. The results demonstrate that optimizing the MRP system drastically eliminates redundant inventory, shortens lead times for critical maintenance components, and significantly reduces operational waste. By establishing an integrated, data-driven scheduling workflow, PT KAI successfully minimized maintenance downtime and stabilized its supply chain.
Co-Authors Aan Hardiyana Adinata, Ujang Wawan Sam Amelia Shaky Andara Asep Rochyadi Suherman Asep Rochyadi Suherman Bagus Septian Hidayat Bobi Agung Wibowo Chrisvan Caissar Danasasmita, Windi Matsuko Dedi Hadian Devi Putri Rahmawati Dwiyanisa, Ashila Ernita Rahmawati Fitri Putri Sobari Freity Cindy Galih Putra Prawiranegara Ghina Ananda Rhamadanty Yanuar Priadi Habibah Syahidah Handayani Hamidah Fauji Ika Safitri Ira Rahayu Tarwiyah Kadir, Kadir Larashati, Irena Muhammad Nuin Hayat Pajar Patwa Wandiandi Resawati, Retno Riadi, Farid Rinawati, Nenny Sandra Puspita Sari Siti Fatimah Tansar, Indri Ayu Tasya Oktaviani Venny Fitria Nursanti Zulfikar, Vicky Achmad