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Journal : PHARMACOLOGY, MEDICAL REPORTS, ORTHOPEDIC, AND ILLNESS DETAILS (COMORBID)

THE RELATIONSHIP OF SERVICE QUALITY TO OUTPATIENT SATISFACTION AT THE BALOI PERMAI HEALTH CENTER IN 2022 Farhansyah, Fani; Anisa, Desfa; Tampubolon, Cyntia
PHARMACOLOGY, MEDICAL REPORTS, ORTHOPEDIC, AND ILLNESS DETAILS Vol. 1 No. 3 (2022): JULY
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/comorbid.v1i3.553

Abstract

The aim of this study was to determine the relationship between service quality and satisfaction of outpatients at the Baloi Permai Health Center. The method used is quantitative method with survey research used is cross sectional to determine the effect of health service quality on patient satisfaction at the Baloi Permai Health Center. The results of this study were carried out by a chi square statistical test showing that the quality of patient care at the Baloi Permai Health Center was considered good by 81,2% with a total of 81 respondents. While patients who said they were not good were 18,8% with a total of 19 respondents. Patient Satisfaction at the Baloi Permai Public Health Center who rated satisfaction as much as 68% with a total of 68 respondents. While patients who said they were not good were 32% with a total of 32 respondents. Since the p value is 0,000 <0,05, thereby H0 is rejected and H1 is accepted, thus it can be concluded that there is a relationship between service quality and outpatient patient satisfaction at the Baloi Peria Health Center in 2022.
DEVELOPMENT OF AN E-CLINIC SYSTEM BASED ON A WEBSITE AT TAMARA CLINIC, BATAM CITY Rinaldi, Muhammad; Anisa, Desfa; Farhansyah, Fani
PHARMACOLOGY, MEDICAL REPORTS, ORTHOPEDIC, AND ILLNESS DETAILS Vol. 1 No. 4 (2022): OCTOBER
Publisher : Transpublika Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55047/comorbid.v1i4.799

Abstract

A clinical information system is a collection of diverse information technology applications that offer a centralized repository of patient care-related information across distributed locations. This repository contains the patient's clinical history along with the physician's decisions regarding the patient's condition, treatment choices, and overall health. The clinical information system is defined as a computer-based system dedicated to collecting, storing, and disseminating all essential clinical information required for patient care. Clinical information systems are frequently acknowledged for their potential to enhance the quality of healthcare services. The primary function of a clinical information system is to present tailored information to patients in a clear, organized, and timely manner. One of the clinical information systems employed for data management in clinics is the E-Clinic. This study aims to design and develop a web-based patient registration system for utilization at the Tamara Clinic. This qualitative research employs experimental research methods, involving the creation of a solution during the research process.