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All Journal DE JURE Jurnal Dimensi Jurnal Cahaya Keadilan PETITA Ranah Research : Journal of Multidisciplinary Research and Development Jurnal Ragam Pengabdian SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa
Rizki Tri Anugrah Bhakti
Fakultas Hukum Universitas Brawijaya
Arts Humanities Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Economics, Econometrics & Finance Education Environmental Science Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Transportation Other

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Pengaruh Sosialisasi Peraturan Daerah dan Kualitas Pelayanan Pengaduan terhadap Kepatuhan Masyarakat dalam Menjaga Ketertiban Umum di Kecamatan Sagulung, Kota Batam Chandra, Roli; Maileni, Dwi Afni; Bhakti, Rizki Tri Anugrah; Hutasoit, Isfandir
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/589e8926

Abstract

This study examines the effect of local regulation socialization and complaint service quality on community compliance in maintaining public order in Sagulung District, Batam City. The study is grounded in the argument that community compliance is not determined solely by sanctions, but also by citizens' understanding of regulations, the quality of government communication, service responsiveness, and trust in local law enforcement. A quantitative survey design was employed. Data were collected using Likert-scale questionnaires administered to 120 residents of Sagulung District and analyzed with IBM SPSS Statistics through validity and reliability tests, descriptive statistics, classical assumption tests, multiple linear regression, t-test, F-test, and coefficient of determination. The findings show that local regulation socialization has a positive and significant effect on community compliance. Complaint service quality also has a positive and significant effect and emerges as the more dominant predictor. Simultaneously, both variables explain 64.2% of the variance in community compliance. These findings confirm that effective public order enforcement requires a combination of regulatory education and complaint services that are responsive, transparent, accessible, and accountable. This study contributes to empirical legal studies and local public administration by positioning complaint services as an instrument for shaping social compliance rather than merely an administrative reporting channel.
Perlindungan Pasien atas Kesalahan Diagnosis Tenaga Medis: Studi Socio-Legal tentang Akuntabilitas Medis dan Akses Keadilan di Kota Batam Naswir, Naswir; Maileni, Dwi Afni; Bhakti, Rizki Tri Anugrah; Hutasoit, Isfandir
Jurnal Ragam Pengabdian Vol. 3 No. 2 (2026): Mei-Agustus, Sustainable Development Goals (SDGs): Multidisciplinary Perspectiv
Publisher : Lembaga Teewan Journal Solutions

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62710/bfg5f351

Abstract

Diagnostic error is a medico-legal issue that concerns not only clinical competence but also patient rights, patient safety, medical record documentation, and access to justice. This study analyzes legal protection for patients who suffer harm from diagnostic errors committed by medical professionals in Batam City by examining the relationship between professional accountability, complaint mechanisms, medical records, and medical dispute resolution. The study adopts a socio-legal approach that combines normative analysis of health regulations with empirical reading of service practices, complaint procedures, and evidentiary barriers in diagnostic disputes. The findings show that patient protection has a relatively strong normative basis through the recognition of patient rights, professional duties, and the evidentiary function of medical records. Nevertheless, its effectiveness remains constrained by medical information asymmetry, limited clinical transparency, restricted access to documents, and the weak integration of ethical, disciplinary, administrative, and civil mechanisms. This study argues that patient protection should move from a reactive litigation-oriented model toward an integrated accountability model that combines prevention, disclosure, clinical audit, documentation, and recovery. The contribution of this study lies in developing a socio-legal framework that connects diagnostic safety with access to justice in local healthcare governance.
Co-Authors Agus Riyanto Anggrayni, Liza Anwar, Fachrul Chandra, Roli Dwi Afni Maileni, Dwi Afni ER, Marselinah Fernando, Rico Hartawan, Ilham Eka Heryanto, Medi Hutasoit, Isfandir Kelvin, Edwar Mochammad Bakri, Mochammad Naswir, Naswir Pramesti, Adelia Widya Pristika Handayani Sartika, Evi Febri Sianipar, Ronia sinaga, Maruntung Siti Hamidah Tri Novianti, Tri Yulisa, Putri Dwi