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All Journal FLYWHEEL : Jurnal Teknik Mesin Untirta DERIVATIF jurnal niara Wahana Islamika: Jurnal Studi Keislaman Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan JOURNAL OF APPLIED MANAGERIAL ACCOUNTING Jurnal Ilmiah Edunomika (JIE) Jurnal Techno Bahari Semarang Law Review Flight Attendant Kedirgantaraan: Jurnal Public Relation, Pelayanan, Pariwisata Jurnal Ilmiah Ekonomi, Manajemen dan Bisnis (EKMABIS) AL ITQAN: Jurnal Studi Al-Qur'an
Ahmad Mustofa
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Religion Aerospace Engineering Arts Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mechanical Engineering Social Sciences Transportation Other

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ERP SEBAGAI BEBAN, BUKAN SOLUSI: STUDI KASUS KEGAGALAN IMPLEMENTASI ERP PADA SWALAYAN khoirin azaro; Muhammad Rasyid Ridho; Ahmad Mustofa; Yusna; Istiyanatul Mahbubah
JOURNAL OF APPLIED MANAGERIAL ACCOUNTING Vol. 9 No. 2 (2025): JOURNAL OF APPLIED MANAGERIAL ACCOUNTING
Publisher : Pusat P2M Politeknik Negeri Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30871/jama.v9i2.11704

Abstract

This research aims to explore the underlying reasons for the unsuccessful implementation of Enterprise Resource Planning (ERP) within a micro, small, and medium-sized enterprise (MSME), namely a convenience store located in Malang. Adopting a qualitative exploratory method, the study gathered data through direct observation and in-depth interviews with both the store owner and staff. The findings reveal that, although top management expressed support, the ERP initiative did not succeed. The main contributing factors were limited employee competencies, inadequate project management, the absence of a well-balanced project team, and resistance to organizational change. In addition, insufficient training programs and low employee motivation led to ERP being regarded as a burden rather than an effective tool. The study emphasizes the critical role of organizational preparedness, especially in terms of managing change and developing human resources, in achieving a successful ERP implementation.
Independent Umrah Policy: Between Ideality and Reality Ahmad Mustofa; Abdul Rozaq
Al Qalam: Jurnal Ilmiah Keagamaan dan Kemasyarakatan Vol. 20, No. 4 : Al Qalam (In Progress July 2026)
Publisher : Sekolah Tinggi Ilmu Al-Qur'an (STIQ) Amuntai Kalimantan Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35931/aq.v20i4.6250

Abstract

This study aims to analyze the dynamics of the implementation of the Independent Umrah policy in Indonesia using the Adaptive and Networked Implementation Theory framework proposed by Hupe and Hill (2016) and the Projection Model by Jensen and Johansson (2018). The Independent Umrah policy is an integral part of the reform and digital transformation agenda of the public service sector, particularly in the management of the Umrah pilgrimage, realized through the development and utilization of the SISKOPATUH system. This system is designed to provide pilgrims with more direct and autonomous access to manage the Umrah departure process without complete dependence on conventional Umrah travel agencies. This study employed a qualitative approach, with data collection techniques consisting of in-depth interviews with independent Umrah pilgrims and analysis of related policy documents and regulations. The results indicate a significant gap between the ideals of the policy, which focuses on service efficiency, process transparency, and strengthening pilgrim independence, and the reality of implementation on the ground. Various obstacles were identified, such as low digital literacy levels among pilgrims, resistance from travel agencies who felt their role was being reduced, and limited infrastructure readiness and technical support from the government. Further analysis shows that the successful implementation of the Independent Umrah policy is greatly influenced by the effectiveness of cross-actor collaboration, the flexibility of the implementation network, and the government's adaptive capacity in responding to evolving social and institutional dynamics.
Co-Authors Abdul Rozaq admin Agus Saiful Abib Dharu Triasih EKA SARI Eko Yudianto Faridatus Soleha Hermawan Nasution Irfan Wahyudi Istiyanatul Mahbubah Khoirin Azaro Mareta Syamsya Maria Valeria Roellyanti Mohamad Nur Muhammad Rasyid Ridho Rinnanik Safira Aulia Saifuddin Syarla Fian Yudi Setiawan Yusna