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Journal : Sisforma: Journal of Information Systems

Maturity Level of ITSM Analysis Using ITIL V 3 Framework in NLAA Purbalingga Resad Setyadi; Yusmadi Kristian; Afrijal Afrijal; Farhan Deyantoro; Noto Indra Prakoso
SISFORMA Vol 8, No 1: May 2021
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (456.236 KB) | DOI: 10.24167/sisforma.v8i1.3039

Abstract

The development of communication and information technology impacts the activities and ways of thinking carried out by organizations and governments. The Purbalingga National Land Agency (NLA) is an institution that uses information technology to issue proof of land rights in the agrarian/land and spatial planning sector. This study analyzes IT service management maturity level (ITSM) at NLA Purbalingga using the Information Technology Infrastructure Library (ITIL) V.3 in the operation of domain services. Descriptive analysis method of questionnaires distributed to the community in NLA Purbalingga. The IT maturity level determination at NLA Purbalingga can be done based on the service operation domain factor. The IT maturity level used has five levels for this study. The results of the analysis show that the ITSM maturity level is at level four. Level four means that IT service management at NLA Purbalingga is appropriately handled by paying attention to the factors that are fulfilled according to procedures and taking process actions against systems that are not running effectively. This study aims to provide NLA Purbalingga to improve website maintenance by carrying out comprehensive system integration to enhance work effectiveness and quality.
Risk Management Analysis Website E-klim at Civil Service Savings and Insurance Using COBIT 4.1 Muhammad Andhika Prasetyo; Resad Setyadi
SISFORMA Vol 9, No 1: May 2022
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (392.249 KB) | DOI: 10.24167/sisforma.v9i1.4314

Abstract

Use of Information Technology Governance (ITG). In increasing the speed and accuracy of IT services in the company, as well as increasing the occurrence of risk. With the company's level of dependence on IT services to carry out company operations, a maturity level is needed for the possibilities that occur, aiming to prevent and reduce risks to company assets. This research is based on risk management analysis on the E-klim website which is a system asset at PT TASPEN, so it uses the Control Objective for Information and Relate Technology (COBIT) framework version 4.1. This study applies a quantitative method by distributing questionnaires to obtain good validity and reliability test results. The results of this study indicate the maturity level at level 3, which means define process. The implementation process in the company has been organized and organized in its operational system. However, it is necessary to improve participant administration data and update the system for employees.
Analysis Risk Management Application e-Raport Using COBIT 4.1 Deswinda Sari Hasibuan; Resad Setyadi
SISFORMA Vol 9, No 1: May 2022
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (482.76 KB) | DOI: 10.24167/sisforma.v9i1.4316

Abstract

The role of information technology in increasing the use of e-Raport is to make it easier for schools to input student data. The e-Raport application is very important because it is a system to make it easier for teachers, staff, students, parents, and the Ministry of Education and Culture to find out the results of student learning analysis at SMK N 1 Balige as a means of communication between schools, students and parents of students. The problem with e-Report at SMK N 1 Balige is that there is an error when using the application to input data. The purpose of this study was to analyze risk management in the e-Raport application at SMK N 1 Balige. This research method uses quantitative methods. In measuring IT risk management, the author uses the Control Objective for Information and Related Technology (COBIT) 4.1 domain Plan and Organize (PO) framework, especially PO9 (Assessment and Manage IT risk). The result of this research is the value of the maturity level of the risk management application of e-Raport at SMK N 1 Balige is 2.6088. The maturity level of the e-Report of SMK N 1 Balige is Defined. Recommendations from this study are the need for a special person to control the e-Raport application at SMK N 1 Balige and training in the use of the e-Raport application.
Information System Analysis at SMAN 1 Ajibarang Using COBIT 4.1 Asiah Jayanti; Resad Setyadi
SISFORMA Vol 10, No 1: May 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/sisforma.v10i1.4315

Abstract

The Role of Information Systems (IS) in Information Technology Governance (ITG) has an important role in high school (SMA) educational institutions. ITG becomes very important for educational institutions in discussing the assessment of the correlation between Information Technology (IT) investment and business in each school. State Senior High School (SMAN) 1 Ajibarang has problems with academic service software for student operations and teacher administration needs. IT investment and best services in accessing the needs of teachers and students are important references about school business. The purpose of this study was to analyze IS risk management at SMAN 1 Ajibarang school using the Control Objective for Information and Related Technology (COBIT) 4.1 Framework. This study uses quantitative research methods by distributing questionnaires to respondents to obtain data on validity and reliability tests for good results. The results of the analysis show that the value of the maturity level shows at level 3, which means the value is in the defined process position. The process of achieving its goals in a much more organized manner using organizational assets is well defined. The recommendation of this research is the need for repairing network installations at SMAN 1 Ajibarang and updating administrative software for teachers and students.
Sustainable Development Goals Analysis at Setu Village in Tegal Using COBIT 4.1 Isnaeni Rachmawati; Resad Setyadi
SISFORMA Vol 10, No 1: May 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/sisforma.v10i1.4318

Abstract

The role of Modern Technology (IT) is growing and is needed by many agencies including the government, one of which is Information Technology Governance (ITG). ITG has a role in relevant agencies related to IT and the best services to help staff and community activities become important related to the village head office business. The purpose of this study is to analyze IS risk management at the Setu Village Head Office using the Framework Control Objective for Information and Related Technology (COBIT) 4.1. This study uses quantitative research methods by distributing questionnaires to respondents. The questionnaire got the data validity and reliability test well. The data will be analyzed and get the results showing the maturity level at level 3 meaning that the values are in the specified position. To achieve the goal through a much more structured way, namely using assets from the organization that are owned and well defined. Recommendations for this research are the need for additional infrastructure such as computers, wifi or others and the addition of human resources in the IT department at the Setu Village Head Office
READINESS ANALYSIS OF OVO DIGITAL PAYMENT IMPLEMENTATION AT COFFEE STORE USING THE TECHNOLOGY ACCEPTANCE MODEL (TAM) METHOD ( Study Case: Kontekstual Coffee ) Muhammad faiz rizza mubarak; Sarah Astiti S.Kom., M.MT; Resad Setyadi S.T.,S.Si.,MMSI
SISFORMA Vol 10, No 2: November 2023
Publisher : Soegijapranata Catholic University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24167/sisforma.v10i2.4377

Abstract

Digital payments are a new technological development as financial technology (Fintech). The purpose of this study is to analyze readiness and find out influencing factors _ the level of use of OVO as a digital payment tool in the context of coffee with use TAM variable perceived usefulness (PU) , perceived ease of use (PEU), Atittude Toward Using (ATU), Behavioral Intention (BI). The analysis model of this research uses the Technology Acceptance Model (TAM). Retrieval technique sample used is technique sample convenience. While the data obtained in the form of primary data because data collection is done with method spread online questionnaire. As much 50 results questionnaire accepted and all could processed by researchers. Data analysis is carried out with use technique analysis using statistical product and service solutions (SPSS) programs. The research results obtained is PU, PEU, and ATU have positive influence to BI, as well as PU and PEU have positive influence to ATU.
Co-Authors Aang Subiyakto Abd Rahman, Aedah Abdul Rahman, Aedah adam, Ipam Aedah Abd Rahman Afrijal Afrijal Afrijal Farhan Deyantoro Akhmad Basalamah Amalia Iftitah Anggoro, Septian Anggraeni Lestari, Fika Anwar Fattah Asiah Jayanti Azahra, Nabila Azzam Muzhaffar Budy Satria Darmansah Dedy Agung Prabowo Deswinda Sari Hasibuan Diyah Saputri, Rasikha Eldita, Xenaya Hawa Enggar Priyatiningsih Euclides, Nicolaus Farhan Deyantoro Farid Arifin Fauzan Islamil Haq, Ramadhan Fauzi, Muhammad Andre Fika Anggraeni Lestari Frendiza Nawandi Handy Nur Prabowo Hari Widi Utomo Hernafa Annaasthasya Suryanto Hizbi Muhammad Yazdi Hoga Saragih Hoga Saragih Isfida Tyas Monowati Isnaeni Nurhidayah Isnaeni Rachmawati Isnaeni Rachmawati Kholifatul Ainun Izzah Laras Julia Pratiwi M. Eka Purbaya Manurung, Melina Melina Manurung Miftahul Jannah Mirza Ali Arsyad Muhamad Hamzah Baqi Muhammad Andhika Prasetyo Muhammad faiz rizza mubarak Muhammad Hamzah Baqi Muhammad Ramadhika Putra Tamtomo Nahar, Muhamad Amrizal Nathwa Alifia Mahesti Noto Indra Prakoso Nurul Ayuni Jingga Putri Oktaviani, Nunik Prabowo, Handhy Nur Prastiwi, Nanda Sesty Puji Pangestu Puji Pangestu Qothrunnada Maryana Septeardi, Nailah Rahman, Aedah Abd. Ridwan Pandiya Rita Aishwarya Rao Rizky Firdaus Kusuma Adjie Ronald Max Brando Sihaloho Sarah Astiti S.Kom., M.MT Sekar Kinanti, Virandita Septian Anggoro Sisilia Thya Safitri Sri Ana Margareth Nababan Sri Yunita Subiyakto, A'ang Tarigan, Emya Ninta Titik Khawa Abdul Rahman Tomy Nanda Putra Toni Anwar Wahyu Adi Prabowo Wardhani Pinarsere Silalahi Widiasari, Lisna Yana Mulya Hayri, Dipo Yohanna Sitorus Yudha Saintika Yusmadi Kristian