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All Journal Jurnal Bisnis dan Ekonomi Jurnal Studi Manajemen Organisasi Jurnal Manajemen Bisnis Pro Bisnis Ikonomika : Jurnal Ekonomi dan Bisnis Islam Jurnal Analisis Bisnis Ekonomi SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Abdimas Umtas : Jurnal Pengabdian kepada Masyarakat Performance FINANSIA : Jurnal Akuntansi dan Perbankan Syariah Journal of Social Science Indonesian Journal of Islamic Business and Economics (IJIBE) Solidaritas: Jurnal Pengabdian Journal of International Conference Proceedings Journal of Social Science Jurnal Analisis Bisnis Ekonomi Journal of International Islamic Business Studies
Intan Shaferi, Intan
Universitas Jenderal Soedirman
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Evaluating Claim Settlement in Islamic Life Insurance through the Lens of Maqasid al-Shariah: Evidence Insurance Compnay in Central Java Branch Intan Shaferi; Hesti Widianti; Muliasari Pinilih
Journal of International Islamic Business Studies Vol 2 No 2 (2025): JIIBS
Publisher : Fakultas Ekonomi dan Bisnis Universitas Jenderal Soedirman

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32424/jiibs.v2i2.18845

Abstract

This study aims to evaluate the claim settlement process of the Brilliance Hasanah Sejahtera life insurance product at PT Asuransi XXX, Central Java Branch, through the lens of Maqasid al-Shariah. Employing a qualitative descriptive method, the research examines whether the operational mechanisms of Islamic life insurance claims reflect Shariah compliance and contribute to social welfare (maslahah). Data were collected through interviews, observations, and documentation from both company representatives and policyholders. The findings reveal that the claim settlement procedure—comprising claim notification, submission of documents, verification, and payment—has been implemented in accordance with Islamic principles, emphasizing transparency, fairness, and efficiency. The analysis identifies that PT Asuransi XXX embodies the objectives of Maqasid al-Shariah primarily through the dimension of hifzh al-mal (protection of wealth), while simultaneously supporting other objectives such as hifzh al-din, hifzh al-nafs, hifzh al-aql, and hifzh al-nasl. The study concludes that the company’s claim settlement process reflects the realization of dharuriyat (essential needs), promoting justice and trust in Islamic financial services.
Co-Authors Alisa Tri Nawarini Alisa Tri Nawarini Alisa Tri Nawarini, Alisa Tri Ary Yunanto Aydogmus, Ilkay Chandra Suparno Chandra Suparno, Chandra Dewi, Meutia Karunia Ekaningtyas Widiastuti Handayani, Sri Retno Hesti Widianti Hesti Widianti İlkay Aydoğmuş Inastasya Shafira Jaryono Jaryono Jaryono, Jaryono Laksana, Rio Dhani Laksana, Rio Dhani Muliasari Pinilih Muliasari Pinilih Muliasari Pinilih Muliasari Pinilih Muliasari Pinilih Muliasari Pinilih, Muliasari Najmudin Naznii, Humaira Nurbaeti, Anindya Rizki Pramono Hari Adi Purwadi Purwadi Retno, Sri Rio Dhani Laksana Sain, Juwita Anggraini Sejati, Maulita Nur Septiani, Lutfia Setyanto, Refius Pradipta Sri Retno Handayani Sri Retno Handayani Tri, Alisa Tuzaka, Eliya Wijayanto, Muhammad Fido