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ANALISIS PENERAPAN STANDAR GROOMING ROOM ATTENDANT DI BEST WESTERN PREMIER PANBIL BATAM Ade Putra Isnanda; Windy Della Sari
Jurnal Pariwisata Bunda Vol. 1 No. 1 (2020): Vol. 1 No. 1
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

This research is descriptive analysis research that aims to analyze the application of room attendant grooming standards at Best Western Premier Panbil Batam, which includes always giving a smile and greeting to guests who meet in corridors, rooms and in hotels, looking attractive, wearing complete uniforms, always wearing name tags. no beard, no mustache, no long hair, no body odor, always pay attention to trolley cleanliness. The data collection methods used were observation and questionnaires. The type of data used is quantitative and qualitiative, while the data sources used are primary and secondary. The method used is non-probability sampling, one of which is the accidental sampling method. While the data analysis technique uses descriptive analysis. From the results of the research conducted, it was found that 857 had implemented grooming room attendants enough at Best Western Premier Panbil Batam
SUBSTITUSI EKSTRAK KULIT BUAH NAGA MERAH TERHADAP PEMBUATAN KULIT KUE DADAR GULUNG Juni Karmila; Windy Della Sari
Jurnal Pariwisata Bunda Vol. 2 No. 1 (2021): Vol. 2 No. 1 2021
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

This article reports the finding of whether or not  red dragon fruit peel extract can be substituted for the green color previously used from pandan and suji leaf extracts for the skin of rolled pancakes. The rationale is that people in general still make red dragon fruit peel as unused waste. It actually contains antioxidants that function against oxidation and antimicrobial activity. It also contains bettasianin which functions as a natural red dye as an alternative substitute for synthetic color in rolled pancakes. Therefore, to be able to take advantage of the dragon fruit peel, it can be utilized as the skin of rolled pancakes to get a more attractive appearance. The research method used was the experimental method to find out the effect of certain treatments. Data obtained through the organoleptic test by distributing questionnaires to the panelists. The results showed that rolled pancakes with a substitution of 50% red dragon fruit peel extract had quite a dragon fruit aroma, was pink in color, with a very porous texture, and had a dragon fruit taste. Rolled pancake  with 70% substitution had a red dragon fruit aroma, was very pink in color, and  had a porous texture.
TINJAUAN TENTANG PEMAHAMAN TAMU TERHADAP PEMBAYARAN DEPOSIT UNTUK TAMU YANG DATANG MELALUI PEMESANAN KAMAR SECARA ONLINE TRAVEL AGENT (OTA) DI KAWANA HOTEL PADANG Averina Santika; Rihendra; Windy Della Sari
Jurnal Pariwisata Bunda Vol. 3 No. 1 (2022): VOL. 3 NO.1 2022
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

Using of online travel agent (OTA) services as room reservation has often done by guests before their arrival at the hotel. After making a room reservation and the facilities desired by prospective guests, during the check-in process the guests must pay a deposit to the receptionist. Deposit is a payment of an amount of money by the guest to the Front Office Cashier as a guarantee. The application of deposits in several hotels is often done to prevent unexpected things happen. It has happened at the Kawana Padang Hotel, setting a deposit of Rp. 100,000/room. In fact, not all guests want to give their room deposit. Data collection was carried out by observing and distributing questionnaires to hotel guests as many as 100 respondents but only returned 68 questionnaires. The data can be processed with a Likert scale. The results of data processing show that the receptionist has carried out the SOP that has been determined. In handling guest deposit, there is a Front Office officer who explains in detail to the guest regarding the deposit amount, the minimum deposit amount that must be paid and always includes proof of deposit payment to the guest
PRILAKU KONSUMEN DALAM MEMUTUSKAN PEMBELIAN PRODUK MAKANAN YANG MEMILIKI LABELISASI HALAL Silvy Rahma; Muhammad Dzaky; Windy Della Sari
Jurnal Pariwisata Bunda Vol. 3 No. 2 (2023): Vol. 3 No. 2 2023
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

This research is a mini qualitative research, this research uses survey method, which is a study that takes samples from the population and collects data through questionnaires as a tool or is called descriptive research. This descriptive study aims to determine consumer behavior in deciding to purchase food products labeled halal. The population in this study is the public in purchasing food products labeled halal. Sampling in this study amounted to 105 respondents. In this study, consumer behavior in making decisions is seen from three factors, namely cultural factors, personal factors and social factors. Data collection was carried out using a Likert scale. The results showed that cultural factors that greatly influence consumers in making decisions in buying food products labeled halal as much as 60% agreed while social factors only showed 59% agreed and personal factors 34% agreed.
Analysis of millennial tourist satisfaction on Pasumpahan Island city of Padang Rifdatul Husna; Zengga Zengga; Windy Della Sari
Jurnal Ekonomi Vol. 13 No. 01 (2024): Jurnal Ekonomi, Edition January - March 2024
Publisher : SEAN Institute

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Abstract

Pasumpahan Island is an island with white sand and a clear sea, interesting photo spots, and beautiful views from the top of the hill, making Pasumpahan Island attractive to tourists. Pasumpahan Island is currently being developed as a leading tourist attraction in West Sumatra Province and can help of the people earn more money in Sungai Pisang Village. From observation data and visits made by the author, it was found that there were visitors who felt dissatisfied when visiting Pasumpahan Island. They are dissatisfied with the lack of the bathrooms availability and the quality of the water. Analysis is the study's main goal millennial tourism satisfaction on Pasumpahan Island, Padang City. This type of research is a sort of quantitative descriptive research. data sources that are used for both primary and secondary data. Purposive sampling was utilized as the sampling technique in this study, with a total sample size of 100 respondents, and the millennial generation as the respondent criteria based on the age group above 19–41 years. Regarding the results of a questionnaire using a Likert scale, it shows that the analysis of millennial tourism satisfaction on Pasumpahan Island, Padang City, seen from the indicators of achieving tourists' desires according to expectations, has a percentage of 74%, which is at the interval limit of 1.76-250, namely the dissatisfied category, while the indicator of willingness to give to Pasumpahan Island, Padang City, has a percentage of 80%, namely at the interval limit of 2.5–3.25, it is in the satisfied category. Furthermore, the indicator of interest in returning to Pasumpahan Island, Padang City, has a percentage of 54% at the interval limit of 1.76-250, namely the dissatisfied category.
TINJAUAN PENANGANAN LINEN KAMAR OLEH LAUNDRY SECTION PADA SAAT HIGH OCCUPANCY DI HOTEL HILTON BANDUNG Fatimah Azzahra; Della Sari, Windy; Afriadi
Jurnal Pariwisata Bunda Vol. 4 No. 1 (2023): VOL.4 NO. 1 2023
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

This article reports the results of research on the handling of room linen in the laundry section. Handling linen during High Occupancy must really be a priority so that the completeness of the room can be fulfilled. This study used a descriptive method, with data collection techniques through observation of handling room linen with laundry at Hilton Hotel Bandung. The results showed that the handling of room linen in the laundry section of Hilton Bandung Hotel has run well and smoothly starting from controlling linen, handling damaged linen, replacing dirty and clean linen, recording for each linen exchange,  washing dirty linen process, washing temperature applied, handling linen contaminated with dust and blood stains, and handling linen when High Occupancy occurs. Then in carrying out the procedures in the laundry carried out in accordance with the standards set by the Hilton Bandung hotel.
TINJAUAN PENGADAAN LINEN KAMAR OLEH LAUNDRY SECTION PADA SAAT HIGH OCCUPANCY DI HOTEL HILTON BANDUNG Fatimah Azzahra; Della Sari, Windy; Polisda, Yen
Jurnal Pariwisata Bunda Vol. 4 No. 1 (2023): VOL.4 NO. 1 2023
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

This article reports the results of research on the handling of room linen in an effort to parstock linen by the laundry section. This study used a descriptive method, with data collection techniques through observation of room linen handling and interviews about the parstock of room linen with the laundry at Hotel Hilton Bandung. The results showed that  the handling of room linen in the laundry section of Hotel Hilton Bandung has run well and smoothly starting from controlling linen, handling damaged linen, replacing dirty and clean linen, to handling linen when high occupancy occurs. Then during high occupancy, laundry conducts the open store option by issuing new linen stock, so that it can overcame the shortage of linen when high occupancy occurs
TINJAUAN TENTANG PENGGUNAAN TRAVEL WITH PURPOSE (TWP) BOTTLE SEBAGAI ROOM AMENITIES DI HILTON HOTEL BANDUNG Mardiah, Fitriatum; Della Sari, Windy; Rochanawati, Ida; Husna, Rifdatul
Jurnal Pariwisata Bunda Vol. 4 No. 1 (2023): VOL.4 NO. 1 2023
Publisher : Akademi Pariwisata Bunda Padang, Sumatera Barat, Indonesia

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Abstract

This article reports the results of a study on the use of Travel With Purpose (TWP) Bottle as room amenities in the housekeeping department. Data obtained through documentation, interviews, observation, and questionnaires. Travel With Purpose (TWP) Bottle is Hilton's Environmental, Social and Governance (ESG) strategy to drive responsible travel and tourism globally. Through Travel With Purpose, we strive to create a positive environmental and social impact across operations, supply chains and communities. To support the operational continuity of the Travel With Purpose (TWP) Bottle, the housekeeping department it self sets standard operational procedures, namely standard operational procedures for the sanitation process for washing bottles and standard operational procedures for water refills for refilling which are carried out every day. Apart from that, through the use of Travel With Purpose (TWP) Bottle it can also reduce waste, especially plastic bottles, also compared to using disposable bottles, using refillable Travel With Purpose (TWP) Bottle can minimize costs in the housekeeping department because they have the most affordable prices.
Analyze of Tourism Potential Tiku Beach Agam Regency as a Marine Tourism Destination Husna, Rifdatul; Sari, Windy Della; Zengga, Zengga
ABEC Indonesia Vol. 12 (2024): 12th Applied Business and Engineering Conference
Publisher : Politeknik Negeri Bengkalis

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Abstract

This research aims to identify and map the tourism potential of Tiku Beach, Tanjung Mutiara District, AgamRegency, based on the theory of 4A Tourist Destination Components, namely attraction, accessibility, amenities andancillary service. Tiku Beach has an attraction for marine tourism, namely in the form of views of the beach and waterswith natural coral reefs. The coastal view is unique, still beautiful, white sand with a wide coastline and a fairly slopingcontour facing directly to the Indian Ocean. The potential that exists at Tiku Beach can be developed into a superior marinetourism destination. This research uses a qualitative descriptive approach. Data was collected using observation, interviewsand literature study methods. Data analysis in this research is inductive, carried out through a process of data reduction,data verification and data presentation. The data that has been collected is then processed and analyzed using descriptivetechniques. The research results show that Tiku Beach has the potential to be pioneered and developed into a marine tourismdestination. There is still a need to improve each component of the 4A tourist destinations in this area, especially theamenities and anciallary service components. Coordination and synergy of all elements of the tourism pentahelix are neededto accelerate tourism activities at Tiku Beach, Tanjung Mutiara District, Agam Regency.
Strategy Of Developing Tiku Beach As A Marine Tourism Destination In Tanjung Mutiara District, Agam Regency Husna, Rifdatul; Zengga, Zengga; Sari, Windy Della
Jurnal Ekonomi Vol. 13 No. 04 (2024): Edition October -December 2024
Publisher : SEAN Institute

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Abstract

Purpose This study aims to analyze the tourism development strategy of Tiku Beach by using the 4A components (attraction, accessibility, amenity, and ancillary services) as marine tourism in Tanjung Mutiara District, Agam Regency, It is expected that after this research is conducted, the resulting model for marine tourism development can be implemented and applied for developing other areas in the future. The study employs a descriptive qualitative research design. Data were collected through observation, in-depth interviews, and document studies. The data were analyzed using SWOT analysis, EFAS, and IFAS matrices to formulate an appropriate development strategy based on the findings. The SWOT analysis of the 4A components shows that a growth-oriented strategy is most suitable for Tiku Beach. This strategy utilizes existing strengths to support opportunities for aggressive growth in the tourism sector. This study offers actionable insights that can enhance the strategic position and efficiency in developing marine tourism at Tiku Beach. These insights can be applied by tourism managers (Pokdarwis) and the local community to economically benefit and improve the living standards in the region,