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All Journal ASEAN Journal on Hospitality and Tourism Global Review of Islamic Economics and Business EKSPANSI Amwaluna Jurnal Ekonomi dan Keuangan Syariah Jurnal Maps (Manajemen Perbankan Syariah) Eco-Iqtishodi : Jurnal Ilmiah Ekonomi dan Keuangan Syariah Indonesian Journal of Economics and Management Journal of Applied Islamic Economics and Finance Jurnal Dimamu Gunung Djati Conference Series Moneta: Jurnal Manajemen & Keuangan Syariah Jurnal Maps (Manajemen Perbankan Syariah) Prestise: Jurnal Pengabdian Kepada Masyarakat Bidang Ekonomi dan Bisnis Al-Intaj : Jurnal Ekonomi dan Perbankan Syariah Iqtisad : Journal of Islamic Economic and Civilization
Vemy Suci Asih, Vemy Suci
UIN Sunan Gunung Djati Bandung
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Social Sciences Other

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Understanding Pilgrimage Tourist Satisfaction: Determinants, Revisit Intention, and Word of Mouth in Java Indonesia Dadang Husen Sobana; Vemy Suci Asih; Setiawan Setiawan; Elsa Yulandri
Al-Intaj : Jurnal Ekonomi dan Perbankan Syariah Vol 12, No 1 (2026)
Publisher : Faculty of Economics and Islamic Business, UIN Fatmawati Sukarno Bengkulu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29300/aij.v12i1.10737

Abstract

Purpose: This study examines the determinants of pilgrimage tourist satisfaction and analyzes its implications for revisit intention and Word-of-Mouth (WoM). Specifically, it explores the roles of religiosity, place attachment, destination image, emotional experience, and worldly desires in shaping satisfaction within pilgrimage tourism destinations.Design/Methodology: A quantitative approach was employed using a cross-sectional survey design. Data were collected through a questionnaire survey conducted from 240 pilgrims visiting major Wali Songo pilgrimage destinations in Java, Indonesia. The proposed relationships among variables were tested using variance-based Structural Equation Modeling (SEM-PLS).Findings: The results show that destination image and worldly desires have a positive and significant effect on tourist satisfaction. In contrast, religiosity, place attachment, and emotional experience do not significantly influence satisfaction. Tourist satisfaction positively affects revisit intention but does not directly influence WoM. Revisit intention, however, demonstrates a positive effect on Word of Mouth (WoM).Practical Implications: These findings suggest that pilgrimage destination managers should focus on strengthening destination image and addressing visitors’ experiential and personal motivations to enhance satisfaction and encourage repeat visits. Strategies that emphasize revisit intention may be more effective in generating positive WoM than relying solely on satisfaction-based recommendations.Originality/Value: This study contributes to pilgrimage tourism literature by positioning worldly desires as a key determinant of tourist satisfaction, offering a more comprehensive understanding of pilgrim motivation beyond purely spiritual dimensions. The results provide empirical insights for developing experience-oriented and sustainable pilgrimage tourism management strategies.
Travel Cost Method for Valuing Destinations and Atractions: The Paradox of Muslim-Friendly Tourism Kusuma, Suteja Wira Dana; Yulandri, Elsa; Asih, Vemy Suci; Trihayuningtyas, Endah; Badriyah, Mila
ASEAN Journal on Hospitality and Tourism Vol. 24 No. 1 (2026):
Publisher : Centre For Tourism Planning and Development

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5614/ajht.2026.24.1.01

Abstract

This study compares the economic value of two tourist sites: Al-Jabbar, a single attraction, and the City of Semarang (CoS), a multi-attraction site, using the Travel Cost Method (TCM). The results show a significant difference in consumer surplus, with CoS generating about Rp. 6,289,308 per visit, far exceeding Al-Jabbar's Rp. 801,282 per visit. This highlights CoS's broader appeal and diverse offerings, attracting more visitors and maximising economic benefits. Al-Jabbar visitors are more sensitive to travel cost changes, affecting their visit frequency, while CoS visitors show lower sensitivity, likely due to the variety of attractions. The study also reveals a paradox in Muslim Friendly Tourism (MFT) services. At Al-Jabbar, MFT considers a decrease in visit frequency, suggesting limited appeal, whereas at CoS, MFT has no significant impact, possibly due to the destination's diverse attractions. These insights are crucial for destination management and tourism development.
Co-Authors Abdulah Safe’i Alawi, Nabil Muhammad Anggun Rositawati Adibrata Az-zahra, Sitti Fatimah Badriyah, Mila Cyntia Dewi Dede Hertina Eka Yugi Meyliani Elsa Yulandri Eva Shakira Fransiska, Ina Berliana Gina Saila Sofiah Gina Saila Sofiah Gojali, Dudang Herdiawan, Refa Nabella Hestiani Fauziyyah Husna Karima Rahmawulan Ichasan Fajar Ikaputera Waspada, Ikaputera Ilham Nurjaman, Ilham Iskandar, Zeinku Putri Juliana Juliana Kusuma, Suteja Wira Dana Manoarfa, Hilda Maya Sari Mila Badriyah Moh. Nadhir Mua’mmar Muhammad Agreindra Helmiawan Muhammad Zulvan Jamalu Ramadhan Nabil Muhammad Alawi Nadyya Awaliyyah Neneng Hartati, Neneng Novari, Eri Nugraha Nur'aeni Nur'aeni Nur’aeni Nur’aeni Putri Zafira Rahma, Nadya Setiawan Setiawan Sobana , Dadang Husen Sobana, Dadang Husen Supratman, Iman Supratman, Iman Trihayuningtyas, Endah Widiawati Widiawati Widiawati Wisnu Uriawan Yadi Janwari Yuda Septia Fitri, Yuda Septia Yulandri, Elsa Zulhelmi, Tiara