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All Journal Jurnal Siasat Bisnis Jurnal Keuangan dan Perbankan Kinerja JBTI : Jurnal Bisnis : Teori dan Implementasi Benefit: Jurnal Manajemen dan Bisnis Riset Akuntansi dan Keuangan Indonesia Jurnal Maneksi (Management Ekonomi Dan Akuntansi) JIMF (JURNAL ILMIAH MANAJEMEN FORKAMMA) Bussman Journal : Indonesian Journal of Business and Management Journal of International Conference Proceedings Journal of Artificial Intelligence and Digital Business West Science Business and Management West Science Journal Economic and Entrepreneurship Strata Social and Humanities Studies Journal of Business Innovation and Research International Journal of Economics, Business and Innovation Research Multidiscience: Journal of Multidisciplinary Science PESHUM
Yuni Siswanti
UPN ?Veteran? Yogyakarta, Mahasiswa Program S3 FE Universitas Islam Indonesia
Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Social Sciences

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Analysis of the Effects of Job Burnout and Psychological Contract Breach on Turnover Intention with Perceived Organisational Support as a Moderating Variable (PT VADS Indonesia, Yogyakarta Branch) Lindiyani, Citra; Wahyuni, Purbudi; Siswanti, Yuni
International Journal of Economics, Business and Innovation Research Vol. 5 No. 01 (2026): December - January, International Journal of Economics, Business and Innovatio
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i01.2770

Abstract

This study investigates the effects of job burnout and psychological contract breach (PCB) on turnover intention among contract employees (PKWT) at PT VADS Indonesia, Yogyakarta Branch, with perceived organisational support (POS) as a moderating variable. A quantitative explanatory approach was employed using survey data collected from 140 contract employees selected through simple random sampling. The data were analysed using SEM-PLS with SmartPLS 3.1. The findings indicate that job burnout has a positive and significant effect on turnover intention, suggesting that higher levels of work-related exhaustion increase employees’ intention to leave. Psychological contract breach also shows a positive and significant influence on turnover intention, reflecting the consequences of unmet implicit employment expectations. Furthermore, perceived organisational support moderates both relationships by weakening the positive effects of job burnout and psychological contract breach on turnover intention. These results highlight the strategic role of organisational support in mitigating adverse psychological conditions and enhancing employee retention within the Business Process Outsourcing (BPO) industry
Co-Authors Adelia Dwi Nurisaputri Ahmad Ari Sasongko Ambarwati, Sri Dwi Ari Amikasia Thalia Nalora Amrina, Dania Hellin Andarini, Siska Anindita, Sarasti Laksmi Anis Siti Hartati Anjasasi, Fintya Anggri Anjasasi, Fintya Anggri Arief Subyantoro Budi Nugroho, Anto Cahyani, Prihantika Septi Fajar Kurniawan Fitrianto, Soni Gina, Nabila Harjanto, C. Ambar Puji Hendro Widjanarko JOKO SUSANTO Kaban, Persadan Canisus Lindiyani, Citra M. Halim, M. Martini, Aldini Nofta Muflihah, Wahyu Shiddiqotul Nugraha, Yogi Nurhariati, Emmy Purbudi Wahyuni PURBUDI WAHYUNI, PURBUDI Risya Khaerun Nisa Risya Khaerun Nisa Sabihaini Sabihaini Siahaan, Nur Halimah Siti Durotul Khasanah Sudaryati Sudaryati Susanti, Ndari Tulak, Wasty Utami, Rahayu Rohmi Wahyu Febri Ramadhan Sudirman Wardana, Made Galih Wisnu Windyastuti Windyastuti, Windyastuti Yuandana, Hendra Yusna Bantulu Yustika, Annisa