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All Journal Journal Of Nursing Practice Budapest International Research and Critics Institute-Journal (BIRCI-Journal): Humanities and Social Sciences Journal of Pubnursing Sciences Journal for Quality in Public Health Journal of Community Engagement in Health Journal of Hospital Management and Services Indonesian Journal of Nutritional Epidemiology and Reproductive Strada Jurnal Ilmiah Kesehatan (SJIK)
Sentot Imam Suprapto
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Religion Arts Humanities Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Environmental Science Health Professions Medicine & Pharmacology Nursing Public Health Social Sciences Veterinary

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Analysis of the Effect of Self-Efficacy, Family Support, and Trust on Patient Control Discipline Galih Duta Prihadi; Sentot Imam Suprapto
Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 5, No 4 (2022): Budapest International Research and Critics Institute November
Publisher : Budapest International Research and Critics University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33258/birci.v5i4.7336

Abstract

The purpose of this study to discuss about analysis of the effect of self-efficacy, family support, and trust on patient control discipline. The design of this study is an observational quantitative study with a cross sectional approach with the focus of the research directed at analyzing the effect of self-efficacy, family support, and trust on discipline control of hypertension patients in the Prolanis Program at the Salsabila Medika Clinic, Kediri City. The total population of 164 respondents and a sample of 116 respondents were taken by using simple random sampling technique. The analytical method uses multiple linear regression analysis. The research results show that almost half of the respondents had moderate self-efficacy as many as 47 respondents (40.5%). Almost half of the respondents have sufficient family support as many as 47 respondents (40.5%). Almost half of respondents have confidence in drugs in the moderate category as many as 48 respondents (41.4%). Most of the respondents were not disciplined in controlling hypertension in the Prolanis Program as many as 85 respondents (73.3%). Based on the results of multiple linear regression analysis shows that with a p-value of 0.000<0.05 then H1 is accepted so it can be concluded that simultaneously there is an effect of self-efficacy, family support, and trust on discipline control of hypertension patients in the Prolanis Program at the Salsabila Medika Clinic, Kediri City with the magnitude of the influence is 84.2%.
Factors of Influencing Health Workers in Providing Early Complementary Breastfeeding in dr. Iskak Hospital Tulungagung Poppy Farasari; Indasah Indasah; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 1 No. 2 (2018): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v1i2.16

Abstract

Breast milk is the best food God creates for newborns. Artificial feeds for infants mixed using today's technology, were not able to match the benefits of breast milk. The purpose of the study was to analyze Factors affecting the Health Worker in giving the Early Breastfeeding in dr. Iskak Hospital Tulungagung. The research design used in the research is Analytical Observation. The population is health workers who have babies 6-12 months of age. The sample size was 67 respondents using Cluster Random Sampling technique. Independent variable of research is knowledge, distance, and family support. The dependent variable of the research is the early feeding of breast milk supplements. Data were collected by using questionnaire, then the data were analyzed by using logistic regression. The results showed that most have residence distance to the workplace as far as 3 KM as many as 44 respondents (65.7 %), most have good knowledge as many as 64 respondents (95.5 %) , most have high family support as much as 45 respondents (67.2%) , most respondents gave ASI without MP-ASI as much as 42 respondents (62,7%) . Statistical test results that Overall Statistics with a significance value of (p) 0, 000 which means that there are variables that affect the administration of MP-ASI and variable most affect family support with a value of (p) of 0.000. The conclusion of this study is family support affects in health workers in providing early breastfeeding in dr. Iskak Hospital Tulungagung.
Influencing Factors Nurse Behavior in Providing Service in Installation Distric General Hospital Praya Central Lombok Teguh Achmalona; Sentot Imam Suprapto; Indasah Indasah
Journal for Quality in Public Health Vol. 3 No. 1 (2019): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i1.47

Abstract

Nursing services are an integral part of health services in hospitals, which have a very strategic position in efforts to improve the quality of care in hospitals, thus demanding the professionalism of nurses in providing and regulating nursing care activities to patients. The purpose of this study was to determine the effect of leadership, competency, motivation, workload and reward factors on the behavior of nurses in providing services in installation distric general hospital Praya.The research design used was quantitative analytic with a cross sectional approach. The sampling technique uses cluster random sampling with a sample of 114 respondents. Data was collected using questionnaires and observation sheets, then analyzed using ordinal regression test. The results showed, from the results of a statistical test simultaneously obtained p value of 0.000 <α = 0.05, meaning that all independent variables together affect the dependent variable. The results of statistical tests partially obtained the results there is an influence between leadership, competence, motivation, workload and reward with nurse behavior, with p values ​​for each variable, namely leadership (p <0.012), competence (p <0.008), motivation (p <0.006), workload (p <0.012), and reward (p <0.000). Multivariate analysis shows that reward is the most dominant variable affecting the behavior of nurses in providing nursing services with a value (p <0,000). Nurse behavior is influenced by factors of leadership, competence, motivation, workload and rewards, so that these aspects need to be managed well in the hope of getting better results of nurse performance and behavior
Effect of Service Quality on Integrated Antenatal Care Patient Satisfaction Murti Dwi Handayani; Sentot Imam Suprapto; Nia Sari
Journal for Quality in Public Health Vol. 3 No. 1 (2019): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i1.49

Abstract

The increase in the health service is very important to be made by health care provider institutions such as clinics in order to improve patient satisfaction. But in the last few years many decline the number of visits the patient at the clinic. This is due to the existence of the dissatisfaction felt by the patient over a given service. The purpose of the study to find out the influence of the quality of service to the satisfaction of the Patients current study. Design Integrated ANC namely observational analytic quantitative approach. The research of the variable quality of service as the independent variable and the dependent variable as patient satisfaction. The population of the research that is Integrated in the entire patient ANC Clinics Kupang (nutrition, BP, KIA, LAborat and Loket) Mojokerto with the average number of patients per month as many as 777 patients. Smapel taken with the technique of systematic sampling as much as 117 respondents. Data collected by questionnaire instrument and processed by using coding, editing, tabulating and scoring as well as tested with test statistic spearman rho and linear regression. Research results throughout the dimensions of service quality affects patient satisfaction whereas that can be seen from the value of ρ value < 0.05 for all dimensions so partial dimensions of service quality affects patient satisfaction. Similarly, on the results of the regression simultaneously or synchronously also showed the same results, namely the value of p value < 0.05, so can be conclusion that simultaneously or synchronously dimensions of service quality affects patient satisfaction
Analysis of the Dimension of the Quality of Service with Online Registration System Again to Increase Patient Satisfaction in Outpatient Room of Jombang General Hospital Masrulloh Masrulloh; Sentot Imam Suprapto; Yuly Peristiowati
Journal for Quality in Public Health Vol. 3 No. 2 (2020): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i2.69

Abstract

Granting of services on patients the best should give fast service, so that patients are not left waiting a long time to get good, turn at the time of registration or get a room and also at the time of payment. Customers come to your place of service by the time that random, irregular and cannot immediately be served so they have to wait in a long time. In studying the theory of queues, service providers are able to cultivate in order to serve its customers well without having to wait for a long time. The purpose of this research was to analyze the effect of the dimensions of the quality of service with online registration system with increased Patient satisfaction In Outpatient Room of Jombang General Hospital. Design of this research are analytic observational design with a quantitative approach. Variable Dimension, namely the quality of service research online registration (Accuracy, readiness, Speed response) as the independent variable. Patient satisfaction as the dependent variable. The population of this research the whole of patient at Outpatient Room of Jombang General Hospital. as much as 625 patients. Samples taken with the cluster random sampling technique as much as 125 respondents. Data is collected with instruments ceklist and processed in coding, editing, tabulating and scoring as well as tested with linear regression test. Linear regression results indicate that partially and simultaneously the value of p values there are shows < 0,05 so that thereis influence the dimensions of quality of service with online registration system with increased Patient satisfaction In Outpatient Room of Jombang General Hospital. The existence of the speed of service, timeliness of service and readiness the implementation of online registration will affect patient satisfaction. Because the patient will feel comfortable with fast service and not too long to wait, and also with the proper services are provided in accordance with the complaint and adequate facilities
Analysis Marketing Strategies Efforts to Increase Quantity Patients on Sumberglagah Hospital Mojokerto Siti Kumaiyah; Byba Melda Suhita; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 3 No. 2 (2020): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i2.70

Abstract

This study aims to analyze the application of marketing strategies that have been carried out to increase the number of patients in Sumberglagah General Hospital Mojokerto. The research design used qualitative. The social situation was all the structural teams of Sumberglagah Hospital in Mojokerto. The sampling technique used Purposive sampling with the number of informants 7 people. Triangulation was carried out on 3 speakers. The research instrument was the researcher himself and the indeep interview and FGD guidelines. Data analysis uses data reduction, data presentation, data verification and data validity test. The results of the study showed that in general Sumberglagah Hospital Mojokerto in compiling a marketing plan followed the pattern and strategy of the marketing process aimed at improving quality and complete health services. The implementation of the Marketing Strategy includes types of public services with excellent services for modern leprosy care and reconstructive surgery and prosthetic services. Quantity increases occur during general patient visits. Hospital BOR has increased in general patient visits in the last 3 years. In 2016 the BOR of general patients was 67%, 2017 was 67.5% and in 2018 was 71%. While BOR for leprosy patients decreased, in 2016 amounting to 53.8% in 2017 amounting to 40.8% and in 2018 amounting to 38.08%. The increase in the number of general patients does not go hand in hand with leprosy patients. The number of leprosy patient visits actually decreased. Influence factors due to the number of leprosy, the increase in trained personnel and the stigma of the community towards leprosy. The hospital's efforts to further improve and design the promotion of health services and to innovate regarding empowering health workers that are owned related to efforts to increase the quantity of patients both non-leprosy and leprosy. Especially for leprosy cases, the mobile unit program is intensified so that privacy of leprosy clients is more accommodated
Analysis of Waiting Time Factors and Patient Satisfaction Level in Diseases Poly in Hospital dr. Sayidiman Magetan Novita Eka Sari; Indasah Indasah; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 3 No. 2 (2020): Journal for Quality in Public Health
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v3i2.90

Abstract

Good health care is a community need and is often a measure of development success. Recognizing that health services are a necessity for every citizen, the government endeavors from time to time to produce programs that can improve overall health services. Therefore, hospitals are required to always maintain trust by taking into account the needs of patients in an effort to fulfill the wishes and expectations of the services provided. Patients not only expect medical and nursing services but also expect comfort, good accommodation. Qualitative research is defined as a research procedure that produces descriptive data. Data collection using techniques indepth interview with semi-structured questions with a sample of 15 informants. From the results of the study note that services related to Waiting time get related to the speed of service procedures for patient acceptance, the accuracy of doctor arrival time and the speed of action, readiness of doctors and nurses to serve patients, distribution of medical record files from the medical record room to each poly and the ability of nurses is very influential to determine patient satisfaction by the treatment that patients get
Analysis of Factors Affecting the Completeness of Medical Record Filling in Public Health Center Gayam Nurrudin; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 5 No. 2 (2022): May
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v5i2.328

Abstract

The incompleteness of medical record documents is a problem because medical records are often the only records that can provide detailed information about what has happened while the patient was treated at the Public health center. This will result in internal and external impacts because the results of data processing are the basis for making reports both internally at the Public health center and for external parties. The purpose of this study is to analyzethe effect of knowledge, motivation and tenure on the completeness of filling out medical records at Gayam Health Center. The design of this research is an observational quantitative research with a cross sectional approach with the focus of the research being directed at analyzingthe effect of knowledge, motivation and tenure on the completeness of filling out medical records at Gayam Health Center. The total population is 134 respondents and a sample of 100 respondents is taken using the Simple Random Sampling technique. The results of the research show that almost half of the respondents have high category knowledge as many as 62 respondents (62%). Most of the respondents have a moderate category of motivation as many as 42 respondents (42%). Most of the respondents have a working period of the middle category as many as 54 respondents (54%). Most of the respondents have complete category completeness as many as 78 respondents (78%). Based on the results of the Logistics Regression analysis shows that the p-value <0.05 then H1 is accepted so it is concluded that there is an influence of knowledge, motivation and tenure on the completeness of filling out medical records at the Gayam Health Center. It is hoped that health workers will be able to fill out medical records completely and correctly so that the patient care process can be monitored properly as well as to facilitate the claim process if the patient is a member of JKN.
Analysis of Factors Affecting the Level of Patient Satisfaction on the Mobile JKN Registration Procedure at Public Health Center Guluk-Guluk Sumenep Regency Ariny Farika Sari; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 5 No. 2 (2022): May
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v5i2.330

Abstract

Patient's assessment of the services of health workers is based on the patient's experience. The patient experience aspect can be interpreted as a treatment or action from a nurse who is currently or has been undergoing, felt and borne by someone who uses health services.The purpose of this study is to analyze influence service quality, perception and response time to level of satisfaction with the Mobile JKN registration procedure at the Guluk-guluk Health Center, Sumenep Regency. The design of this research is an observational quantitative research with a cross sectional approach with the focus of the research being directed at analyzinginfluence service quality, perception and response time to level of satisfaction with the Mobile JKN registration procedure at the Guluk-guluk Health Center, Sumenep Regency. The total population is 134 respondents and a sample of 105 respondents is taken by using Simple Random Sampling technique. The results showed that most of the respondents had good service quality category as many as 58 respondents (55%). Most respondents have a good category perception as many as 58 respondents (55%). Most of the respondents have a fast response time category as many as 92 respondents (87.6%). Most of the respondents have a satisfied category of satisfaction as many as 60 respondents (57.1%). Based on the results of Multiple Linear Regression analysis shows that with a p-value of 0.000 <0.05 then H1 is accepted so it can be concluded that there is a simultaneous influenceservice quality, perception and response time to the level of satisfaction with the Mobile JKN registration procedure at the Guluk-guluk Public Health Center, Sumenep Regency with an effect of 81.2%. It is expected that respondents can provide constructive input and criticism so that the services provided can be in accordance with what is expected.
Analysis of Service Quality and Perception to the Loyalty and Interest of General Patients Revisit in Public Health Center Kalianget Sumenep District Winda Trisnawati Utami; Sentot Imam Suprapto
Journal for Quality in Public Health Vol. 5 No. 2 (2022): May
Publisher : Master of Public Health Program Institut Ilmu Kesehatan STRADA Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30994/jqph.v5i2.335

Abstract

A person's interest in services is related to the ability of the service provider to provide care. Public interest in utilizing outpatient services is influenced by several factors, including the patient's perception of the quality of outpatient services at the Puskesmas. The purpose of this study was to analyze the effect of service quality and perceptions on loyalty and interest in repeat visits of general patients at the Kalianget Public Health Center, Sumenep Regency. The design of this research is an observational quantitative study with a cross sectional approach with the focus of the research directed at analyzing the effect of service quality and perceptions on loyalty and interest in repeat visits of general patients at the Kalianget Public Health Center, Sumenep Regency. The total population is 191 respondents and the sample is 132respondents were taken using Simple Random Sampling technique. In the study, it was found that almost half of the respondents had sufficient service quality as many as 59 respondents (45%). Almost half of the respondents have a sufficient category perception as many as 57 respondents (43%). Almost half of the respondents have loyalty in the moderate category as many as 61 respondents (46%). Almost half of the respondents have an interest in the medium category as many as 58 respondents (44%). Based on the results of the Path Analysis analysis, it shows that the p-value <0.05 then H0 is rejected and H1 is accepted so it is concluded that there is a direct effectservice quality and perceptions of loyalty and interest in general patient repeat visitsat the Kalianget Health Center, Sumenep Regency. It is expected that general outpatients can provide constructive input and criticism so that the services provided can be as expected. Patients can also contribute to efforts to improve quality services, which pay attention to and focus on the interests of community members.
Co-Authors Abdullah, M. Said Agusta Dian Ellina Agustin Widyowati Aimandinata Andriyana Maharani Ariny Farika Sari Atok Irawan Byba Melda Suhita Cahyono, Ibnu Denny Eka Putra Eko Winarti Evi Sita Dewi Galih Duta Prihadi Gusti Muhamad Syariyansyah Hafizh Auliyan Sodali Indasah Indasah Inggrid Puspitasari Adikarjo Joko Prasetyo M. Ali Sodik M. Ali Sodiq Masrulloh Masrulloh Melany Pilatusalim Murti Dwi Handayani Nia Sari NOVITA EKA SARI Nurrudin Poppy Farasari Ratna Wardani Siti Kumaiyah Teguh Achmalona Widiastuti Utami Winda Trisnawati Utami Yuly Peristiowati