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Pelatihan Hybrid Menangani Telepon dan Membuat Agenda Pimpinan Siswa SMK Yapim Melalui Pembelajaran Berbasis Praktik Verra Rosyalia Widia Sofyan; Arip Budiman; Ernawati Ernawati; Annisa Desty Puspatriani; Harnavela Sofyan; Untung Eko Setyasari
ALKHIDMAH: Jurnal Pengabdian dan Kemitraan Masyarakat Vol. 4 No. 4 (2026): Jurnal Pengabdian dan Kemitraan Masyarakat (ALKHIDMAH)
Publisher : LP3M INSTITUT KH YAZID KARIMULLAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59246/av2s4487

Abstract

The purpose of this hybrid training is equip vocation high school students with the skills to handle incoming and outgoing calls in the workplace and to develop travel itineraries to prepare them for their entry into the workplace. This community service activity has had a positive impact on improving the practical skills of 12th-grade students majoring in Office Management and Business Services. This training is conducted in a hybrid. This course combines material delivery and practice through face to face and Zoom meetings, specifically for 12-th grade student majoring in Office Managemen and Business Services at SMK Yapim Sodonghilir in Tasikmalaya Regency. This activity helps improve students self-confidence, professional communication skills, accuracy, and understanding of office administration procedures. Futhermore, the hands-on approach allows students to understand work situations that real-life conditions in an office environment, thus better preparing the to face the demands of the workplace.