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One Stop Service Public Innovation In The Non TPI Class I Immigration Office Serang City Indonesia Ningrum, Kartika Shania; Berthanilla, Rethorika; Sururi, Ahmad
Indonesian Journal of Social Science Research Vol. 1 No. 1 (2020): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.01.01.03

Abstract

This study aims to determine the extent of implementation of the innovation one stop service at the Kantor Imigrasi Kelas I Non TPI Serang. This research uses descriptive method with qualitative approach. The technique of taking informants using snowball sampling technique combined with accidental sampling. This research was conducted at the Kantor Imigrasi Kelas I Serang from April 22, 2019 until August 27, 2019. The data were collected by observation, interview and documentation. Based on the results of this study concluded 1) innovation that run was good enough, 2) services provided when running the innovation was already good. While that is a contributing factor in the implementation of this innovation is 1) a queue at the immigration quota is not too much so as to sum up the work of immigration officers, 2) Immigration Office adequate facility for the community. Then the inhibiting factor is the lack of clear information dissemination to the public.
Policy innovation based on Policy Interventions for Community Groups with Poverty Problems Extreme Poverty in Banten Province Sururi, Ahmad; Winangsih, Rahmi; Sukendar, Sukendar
Indonesian Journal of Social Science Research Vol. 5 No. 2 (2024): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.05.02.30

Abstract

The purpose of this research is to discuss intervention-based policy innovation in overcoming the problem of extreme poverty in Banten Province. The research method used is descriptive qualitative through interview data collection techniques and documentation studies, data analysis using Hierarchical Analysis Process (AHP), which is a method for solving a complex unstructured situation into several components in a hierarchical arrangement, by giving subjective values about the relative importance of each variable, and determining which variables have the highest priority to influence the outcome of the situation. The results showed that educative and participatory intervention policy innovation was the first priority alternative intervention strategy, then targeted nutrition policy intervention as an alternative intervention strategy, zero hunger strategy policy intervention as the third alternative intervention strategy, communication literacy policy intervention at the downstream of the fourth alternative intervention strategy policy and strong local leadership strengthening policy intervention as the fifth alternative intervention strategy.
Evaluation of Feeder Transport Integration Policy in the Bus Rapid Transit System in Jakarta for Non-BRT Transjakarta Services Agustiar, Vaninta Priskila; Sururi, Ahmad
Indonesian Journal of Social Science Research Vol. 6 No. 1 (2025): Indonesian Journal of Social Science Research (IJSSR)
Publisher : Future Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11594/ijssr.06.01.24

Abstract

The DKI Jakarta Provincial Government has implemented a policy of integrating feeder transportation into the Bus Rapid Transit (BRT) system to improve the efficiency, speed, safety, and affordability of public transportation services. This study uses a descriptive qualitative method with a policy evaluation approach based on six criteria from William N. Dunn: effectiveness, efficiency, adequacy, equity, responsiveness, and accuracy. Data were collected through observation, interviews, and documentation, then analyzed through the process of reduction, presentation, and drawing conclusions. The results of the study indicate that in terms of effectiveness, the integration of NonBRT services has increased the accessibility and connectivity of public transportation, as seen from the increasing number of users after the pandemic. However, in terms of efficiency, travel time is still influenced by dynamic traffic conditions due to mixed traffic, although human resource and budget management have been running well. The adequacy criteria indicate that the service has covered most of the community's needs, including the suburbs. In terms of equality, the benefits of the policy have been felt fairly, but supporting infrastructure is not evenly distributed throughout Jakarta. The responsiveness of policy implementers is quite good, with the existence of complaint channels and quick responses to public complaints. Finally, in terms of accuracy, this policy has answered the need for mobility in densely populated areas and areas not yet served by the main BRT route.