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The Influence of Price Perception and Electronic Word of Mouth on Fashion Product Purchase Decisions through Customer Value in Generation Z of Tiktokshop Users in Surabaya Fannyza Aliefvia Azzahra; Maharani Ikaningtyas
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol. 10 No. 02. (2026): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v10i02..261

Abstract

This study aims to analyze the influence of price perception and Electronic word of mouth (e-WOM) on the product purchase decision fashion on TikTok Shop with Customer Value as an intervening variable in Generation Z in Surabaya. A quantitative approach was used by collecting data through questionnaires to 157 respondents and analyzed using SEM-PLS with the help of SmartPLS 4. The results of the study show that price perception and e-WOM have a positive and significant effect on purchasing decisions and Customer Value, and Customer Value have a positive and significant effect on purchasing decisions. In addition, Customer Value proven to mediate the influence of price perception and e-WOM on purchase decisions, so that purchase decisions are not only directly determined by these two variables, but also through the value perceived by consumers.
The Influence of Perceived Ease of Use, Perceived Usefulness and Trust on Interest in Using Seabank Digital Bank in Mojokerto City Aldy Dwi Saputro; Maharani Ikaningtyas
International Journal of Social, Economic, and Business Vol. 1 No. 3 (2025): March 2025
Publisher : Lavish Opulent Education

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.65688/ijseb.v1i3.48

Abstract

This study discusses complaints from Seabank users and potential Seabank users on social media regarding applications that are difficult to use, doubts about the security of data and funds and the benefits obtained that can hinder the continuation of Seabank positive trend. This study aims to analyze the effect of Perceived Ease of Use, Perceived Usefulness and Trust on Interest in Using Seabank Digital Bank. Using a quantitative approach, data was collected through a questionnaire with a Likert scale from Seabank Users in Mojokerto City. This study uses multiple linear regression analysis using SPSS. The results showed that Perceived Ease of Use, Perceived Usefulness and Trust simultaneously had a significant effect on Interest in Using, where these variables explained part of the variance in Interest in Using. Individual analysis showed that Perceived Usefulness and Trust had a significant positive effect on Interest in Using, while Perceived Ease of Use did not show a significant effect. These findings suggest that SeaBank should focus more on increasing service benefits and building customer trust rather than relying solely on ease of use in its marketing and product development strategies. This study contributes to research on digital marketing, user behavior in the adoption of financial technology, and strategies for increasing the adoption of digital banking services in Indonesia.
The Effect Of Fear Of Missing Out (Fomo), Flash Sale, And Social Influence On Skincare Product Purchase Decisions At Tiktok Shop (A Study On Generation Z In Surabaya) Shaffa Arisqha Maghfiroh Putri; Maharani Ikaningtyas
JHSS (JOURNAL OF HUMANITIES AND SOCIAL STUDIES) Vol. 10 No. 02. (2026): JHSS (Journal of Humanities and Social Studies)
Publisher : UNIVERSITAS PAKUAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33751/jhss.v10i02..277

Abstract

The increasing use of TikTok Shop has driven changes in consumer purchasing behavior, particularly among Generation Z when buying skincare products. This study aims to analyze the influence of Fear of Missing Out (FoMO), Flash Sales, and Social Influence on purchase decisions for skincare products on TikTok Shop among Generation Z in Surabaya. This study employs a quantitative approach using a survey method. The research sample consisted of 157 respondents determined using the Slovin formula. The sampling technique used non-probability sampling with a purposive sampling method, specifically targeting Generation Z in Surabaya who had previously purchased skincare products on TikTok Shop. Data were collected via a Likert-scale questionnaire and analyzed using multiple linear regression with the aid of SPSS. The results of this study indicate that Fear of Missing Out, Flash Sales, and Social Influence have a positive and significant effect on Purchase Decisions, both partially and simultaneously. This study demonstrates that marketing strategies based on urgency and social influence can increase the purchase of skincare products among Generation Z on TikTok Shop
The Influence of Transformational Leadership Style and Internal Communication on Employee Engagement at Haivo Group, Surabaya Valiza Eka Putri; Maharani Ikaningtyas
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 9 No 2 (2026): Sharia Economics
Publisher : Universitas KH. Abdul Chalim Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v9i2.11123

Abstract

The study was conducted to understand the influence of transformational leadership style and internal communication on the level of employee engagement at Haivo Group, Surabaya. The method applied was quantitative and questionnaires as data collection techniques. The population selected by the author included all employees who work and are active in the Haivo Group Surabaya City environment. The sample determination was carried out using a non-probability sampling technique with a saturated sampling method, namely all members of the population were made respondents to the study. The number of samples collected was 50 respondents. The data obtained were then analyzed using SPSS version 26 through multiple linear regression analysis. The results of the analysis showed that transformational leadership style and internal communication simultaneously have a significant influence on employee engagement. However, when broken down partially, only internal communication has a significant influence, while transformational leadership style does not have a significant influence when viewed separately. These findings indicate that employee engagement at Haivo Group, Surabaya is more influenced by the effectiveness of internal communication than by transformational leadership style. Therefore, to improve employee engagement, management is advised to prioritize improving the quality of internal communication that is more intense, open, and consistent, and optimize the implementation of an adaptive transformational leadership style.
Mengabdikan Diri Dalam Upaya Membangun Desa Berkelanjutan Arya Mahardika Priananda; Maharani Ikaningtyas
Journal of Community Service (JCOS) Vol. 2 No. 4 (2024)
Publisher : EDUPEDIA Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56855/jcos.v2i4.1143

Abstract

Artikel ini membahas tentang upaya mahasiswa KKN-T MBKM dalam membangun desa secara berkelanjutan. Kuliah Kerja Nyata (KKN) merupakan bentuk pengabdian mahasiswa yang menggunakan metode memperkenalkan dan memberikan pengalaman bekerja dan belajar dalam memberdayakan masyarakat. Dengan begitu, mahasiswa diminta untuk mengimplementasikan ilmu yang telah didapat selama menempuh ilmu di perguruan tinggi  kepada masyarakat. Bukan hanya pengabdian, KKN juga dapat dijadikan wadah oleh para mahasiswa untuk memperluas pengetahuan, mendapat pengalaman yang belum pernah mereka dapat, menyatu dengan masyarakat luas, dan juga mengasah sosft skills serta hard skills. Selama menyatu dengan masyarakat, mahasiswa dapat belajar berkomunikasi, menyelesaikan masalah, dan bekerja sama mengerjakan program kerja yang mereka rencanakan. Mahasiswa diharapkan  berkontribusi dalam Pembangunan desa yang lebih maju, berkelanjutan, dan mandiri. Pada kegiatan KKN ini, mahasiswa berkesempatan untuk membantu salah satu desa yang terletak di Kabupaten Jombang yaitu Desa Wonosalam. Desa Wonosalam berletak kurang lebih 35 km dari pusat Kabupaten Jombang. Jika dilihat dari letak geografisnya, Desa Wonosalam berada di kaki dan lereng Gunung Anjasmoro dengan ketinggian rata-rata 500-600 mdpl. Dengan ini Desa Wonosalam memiliki beberapa karakteristik seperti daerah dengan wilayah pegunungan dengan iklim yang sejuk dan udara bersih, sehingga menjadikan desa ini berpotensi sebagai tempat bercocok tanam dan kawasan pariwisata.