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All Journal Journal of Economic, Bussines and Accounting (COSTING) Jurnal Manajerial MANAJEMEN DEWANTARA Management Studies and Entrepreneurship Journal (MSEJ) INNOVATION RESEARCH JOURNAL DedikasiMU: Journal of Community Service Jurnal Pengabdian Manajemen Jurnal Simki Economic
Indro Kirono
Universitas Muhammadiyah Gresik
Religion Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Social Sciences

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Digital Transformation For Sustainable Village Tourism Sukaris Sukaris; Indro Kirono
Jurnal Manajerial Vol. 12 No. 01 (2025): Jurnal Manajerial
Publisher : Program Studi Manajemen Universitas Muhammadiyah Gresik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30587/jurnalmanajerial.v12i01.9447

Abstract

Background - The importance of transforming village tourism towards sustainable digital or smart tourism villages, in the Indonesian context there are still few studies on the topic of digital tourism villages that try to explore approaches to developing tourism villages with their impact and sustainability based on the internet of thought. So that this sustainability is able to make tourist villages good in terms of tourist attraction as well as positive economic, environmental and social impacts for village communities, so that its management can be effective and efficient. The development of digital tourism villages is a development model that provides maximum opportunities for villages and especially tourism to be managed on a knowledge basis. Aim - The aim of this research is to develop sustainable digital-based village tourism. Design /Methodology /Approach - This study employs a qualitative research methodology in which informants are interviewed in-depth to gather data. Findings - The research results show that digital-based village tourism development can increase the competitiveness and welfare of villages without sacrificing the environment. Digitalization makes promotions, online reservations and tourism management easier with data-based technology and artificial intelligence. Smart tourism supports sustainability through waste management, renewable energy and environmentally friendly transportation. Economic opportunities grow with digital literacy for people to develop MSMEs and sell products online. Challenges such as infrastructure and internet access must be overcome through collaboration. Research Implications - Further research can provide further insight into how digital technology can be utilized optimally to create tourist villages that are more innovative, sustainable and highly competitive. Research Limitations - This research only explores data from tourism managers, tourism village assistants and information systems academics so it does not involve other stakeholders such as government, visitors and media, as well as the private sector as pillars of the pentahelix.
ANALISIS FAKTOR PENYEBAB GAGAL KIRIM PAKET MENGGUNAKAN METODE FTA DAN FMEA PADA PT XYZ Amel Dika Fista Iamanda; Indro Kirono
MANAJEMEN DEWANTARA Vol 10 No 1 (2026): MANAJEMEN DEWANTARA
Publisher : Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/md.v10i1.21564

Abstract

This study aims to analyze the factors causing delivery failures at PT XYZ, which include delivery delays, package damage, and package loss. These issues represent the most frequent operational failures reported by customers and have the potential to reduce service quality, customer satisfaction, and the company’s competitiveness in the logistics industry. Therefore, a systematic analysis is required to identify the root causes of failures and determine appropriate improvement priorities. The research employs a descriptive-quantitative approach by integrating Fault Tree Analysis (FTA) and Failure Mode and Effects Analysis (FMEA) methods. Data were collected through field observations, interviews with operational staff, risk assessment questionnaires, and customer complaint data from 2025. The FTA method was used to map the cause-and-effect relationships leading to delivery failures, while the FMEA method was applied to assess the risk level of each failure mode based on severity, occurrence, and detection parameters, resulting in the calculation of the Risk Priority Number (RPN). The results indicate that delivery delays represent the highest-risk failure mode with an RPN value of 280, followed by package damage with an RPN of 192 and package loss with an RPN of 189. These findings suggest that delivery delays should be prioritized for corrective actions. This study concludes that the combined use of FTA and FMEA is effective in identifying root causes and prioritizing risk mitigation strategies to improve operational performance and delivery service quality
Co-Authors Abi Hanif Dzulquarnain Aisah Dinda Nurhalizah Mawardy Ajeng Yanisha Alkusani, Alkusani Amel Dika Fista Iamanda Asep Saepulloh Beni Dwi Komara Dewantoro, Ahmad Qoni Ernawati Ernawati Esti Dwi Winanti Hakimatur Rusdianah Heru Baskoro Moh. Agung Surianto Salvia Yul Amanda Sukaris Tri Ariprabowo Yulia Pratiwi Rachmawati Zahroh Firdausi