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Impact Of Disciplinary Work And Incentives On The Work Of Honourable Employees In The Eastern Globe Local Police Office Sugiono Sugiono; Dede Dede; Hikmatul Aliyah; Ani Hasya Utari
Journal of Research in Social Science and Humanities Vol 4, No 2 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v4i2.141

Abstract

Improving staff performance has been a major focus for organizations in various sectors and industries. In an era of globalization and increasingly complex competition, organizations need to optimize their human resource potential to their strategic goals. Implementing good work discipline can improve the productivity and quality of work of employees, while giving incentives is identified as a factor that can motivate employees to more optimum work outcomes.The author formulates the following question: 1.Does work discipline influence on the performance of Honourable Officers in the East Lampung Regional Revenue Agency Office? 2.Does the incentive affect on the Performance of Honorable Officials in the Eastern Lampung District Revenues Office?3. Do Work Discipline and Incentives Influence on the Performance of Honourable Officers in the East Lampung Regional Revenue Agency Office? The data collection techniques in this study are interviews and questionnaires. The population in this study is the entire staff of the East Lampung Regional Revenue Agency office of 50 people. Samples are taken using saturation/sensus sampling. Data analysis techniques using double linear regression formulas with the help of SPSS 26 applications. The results of this study show that (1) employee performance is influenced by the Working Discipline and incentive variable of 44.9% and the rest is affected by other variables (2) Working discipline has a positive impact on employee's performance (3) incentives have a positive effect on staff performance (4) Disciplinary incentivity has positive and significant impact on employees' performance.
THE EFFECT OF PRODUCT QUALITY AND SERVICE QUALITY ON CUSTOMER LOYALTY AT CV. ANUGRAH JAYA ABADI Sugiono Sugiono; Dede Dede; Hikmatul Aliyah; Krismawan Ernetus
Journal of Research in Social Science and Humanities Vol 5, No 1 (2025)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.385

Abstract

The purpose of this study is to understand the impact of product and service quality on customer loyalty at CV Anugrah Jaya Abadi in Bandar Lampung. Latar belakang penelitian ini was based on the importance of maintaining customer loyalty in a robust business environment. Good product quality and customer service that is always helpful are the two main factors that encourage customers to continuously buy products and recommend businesses to others.The research methodology that is being used is a quantitative approach using survey data. Data is collected through questionnaires given to 100 CV Anugrah Jaya Abadi respondents. Analisis data dilakukan dengan using regresi linier berganda untuk menguji pengaruh simultan dan parsial antara variabel independen (kualitas product dan kualitas pelayanan) terhadap variabel dependen (loyalitas pelanggan). The study's findings indicate that product and service quality simultaneously have a significant impact on customer loyalty. For example, when it comes to fostering customer loyalty, product quality has a greater impact than service quality. This highlights how important it is for businesses to continuously monitor and improve their product quality while providing customers with first-rate service.Therefore, it is hoped that CV Anugrah Jaya Abadi will be able to be used as a guide in developing strategies to improve product quality and customer loyalty in a comprehensive manner. 
INFLUENCE OF HEALTH ENERGY SERVICES AND CONFIDENCE ON PATIENT SUCCESSIONS IN THE PROVISIONS OF EASTERN LAMP Sugiono Sugiono; Dede Dede; Hikmatul Aliyah Hikmatul Aliyah; Riyan Ferdiyansah
Journal of Research in Social Science and Humanities Vol 4, No 1 (2024)
Publisher : Utan Kayu Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47679/jrssh.v5i1.125

Abstract

The success and success of the role of a health institution is to serve the community or the patient well and properly in order to improve the health and nutritional status of the community so that the people can feel comfort, security and can increase the satisfaction and confidence in the health institution. The study is entitled “Pengruh trust and medical service to patient satisfaction in the Puskesmas of Pakuan Aji Lampung East. The purpose of this study is to know the influence of trust and service performed jointly – equally (simultaneously) or individually (partially) on the satisfaction of patients in Puskesmas Pakuan Aji. This research is a type of quantitative research using pursiposive sampling techniques to collect data, the population in this study are patients Puskesmas Pakun Aji Lampung East. And as many as 100 people were responding to this study, as well as using a dual linear regression analysis tool with the SPSS 25 application. Based on the results of the T-Test that the confidence variable (X1) has a significant influence on patient satisfaction (Y) and the health care variables (X2) have a significant impact on patients satisfaction(Y). On the basis of the test F on this study, it can be concluded that the trust variable(X1) and health care services(X2) together (simultaneously) have a positive and significant effect on the patient’s satisfaction variable. (Y).
OPTIMALISASI PENULISAN ARTIKEL ILMIAH MENGGUNAKAN STUDI LITERATUR BAGI MAHASISWA INSTITUT BAKTI NUSANTARA LAMPUNG Syaiful Bakhri; Dede Dede; Anisa Endra Nova
MIMBAR INTEGRITAS : Jurnal Pengabdian Vol 4 No 2 (2025): AGUSTUS 2025
Publisher : Biro Administrasi dan Akademik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36841/mimbarintegritas.v4i2.6077

Abstract

Penulisan artikel ilmiah merupakan bagian dari tanggung jawab akademisi, termasuk mahasiswa. Namun, kemampuan mahasiswa dalam menulis karya ilmiah masih tergolong rendah, sehingga mereka sering menghadapi hambatan dalam proses penyusunan dan publikasi artikel ilmiah. Salah satu solusi yang efektif untuk mengatasi masalah ini adalah melalui sosialisasi dan pendampingan yang intensif. Kegiatan pengabdian kepada masyarakat ini bertujuan untuk melatih mahasiswa agar dapat memahami strategi menulis karya ilmiah dengan memanfaatkan studi literatur. Kegiatan yang diikuti oleh 64 mahasiswa dari Fakultas Ekonomi dan Bisnis Institut Bakti Nusantara ini dilakukan dengan format penyuluhan dan pendampingan. Hasil dari kegiatan menunjukkan adanya peningkatan pemahaman mahasiswa mengenai penulisan artikel ilmiah yang berbasis studi literatur. Selain itu, mahasiswa juga terlihat lebih termotivasi untuk segera memulai proses penulisan setelah mengikuti kegiatan.