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All Journal EDUCATIO : Journal of Education Journal of Economic, Bussines and Accounting (COSTING) Alignment: Journal of Administration and Educational Management Meteor STIP Marunda Jurnal Abdidas Tematik : Jurnal Teknologi Informasi Komunikasi HENGKARA MAJAYA
Simanjuntak, Marihot
Sekolah Tinggi Ilmu Pelayaran Jakarta
Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Mathematics Public Health Social Sciences Transportation Other

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Enhancing Maritime Safety Standards through Advanced Technologies and Professional Education Wulandari, Retno Sawitri; Larsen Barasa; Marihot Simanjuntak; Mudakir; Rosna Yuherlina Siahaan
TEMATIK Vol. 11 No. 1 (2024): Tematik : Jurnal Teknologi Informasi Komunikasi (e-Journal) - Juni 2024
Publisher : LPPM POLITEKNIK LP3I BANDUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/tematik.v11i1.1883

Abstract

This research explores the integration of advanced technologies, such as machine learning and sensor data analysis, into maritime education to enhance safety standards. The study focuses on cadets' knowledge, attitudes, and perceptions of safety practices and examines incident data to predict and prevent maritime incidents. Findings reveal that while cadets have substantial knowledge of safety regulations, their attitudes towards safety culture need reinforcement. The alignment of education programs with industry requirements and adherence to international standards are emphasized. Additionally, the integration of technology into curricula is crucial for preparing future maritime professionals. The research underscores the need for a comprehensive approach combining technical knowledge, professional attitudes, and advanced technology to significantly improve safety standards and ensure the sustainability of the maritime industry.
PENGARUH KUALITAS LAYANAN DAN TARIF PELAYANAN JASA TERMINAL TERHADAP KEPUASAN PELANGGAN BERIMPLIKASI PADA LOYALITAS PELANGGAN DI TERMINAL PETI KEMAS INTERNASIONAL MUSTIKA ALAM LESTARI (MAL) PELABUHAN TANJUNG PRIOK Achmad Yulianto Riyadi; Marihot Simanjuntak; Wilhelmus Hary Susilo; Lie Adek
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.12323

Abstract

Penelitian ini bertujuan untuk menginvestigasi pengaruh kualitas layanan dan tarif pelayanan jasa terminal terhadap kepuasan dan loyalitas pelanggan di Terminal Peti Kemas Internasional Mustika Alam Lestari (MAL) Pelabuhan Tanjung Priok. Masalah yang diidentifikasi mencakup kualitas layanan yang tidak memadai, waktu pelayanan yang lambat, dan tarif yang dinilai tidak sebanding dengan pelayanan yang diberikan. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan deskriptif dan verifikatif. Sampel penelitian terdiri dari 100 responden yang merupakan perwakilan dari pengguna jasa di terminal tersebut. Data dikumpulkan menggunakan kuesioner dan dianalisis dengan menggunakan Partial Least Square (PLS) melalui software Smart PLS 4.0. Hasil penelitian menunjukkan bahwa kualitas layanan dan tarif pelayanan jasa terminal secara signifikan mempengaruhi kepuasan pelanggan. Selain itu, kepuasan pelanggan juga berpengaruh secara signifikan terhadap loyalitas pelanggan. Kualitas layanan juga memiliki pengaruh tidak langsung yang signifikan terhadap loyalitas pelanggan melalui kepuasan pelanggan. Begitu pula dengan tarif pelayanan jasa terminal, yang juga memiliki pengaruh tidak langsung terhadap loyalitas pelanggan melalui kepuasan pelanggan. Kesimpulannya, peningkatan kualitas layanan dan kebijakan tarif yang lebih adil dapat meningkatkan kepuasan dan loyalitas pelanggan di Terminal Peti Kemas Internasional Mustika Alam Lestari (MAL) Pelabuhan Tanjung Priok. Implikasi praktis dari penelitian ini adalah memberikan rekomendasi kepada PT. Mustika Alam Lestari untuk meningkatkan strategi pelayanan dan kebijakan tarif guna menjaga keberlanjutan dan daya saing perusahaan dalam mengelola terminal peti kemas internasional di pelabuhan tersebut.
Pengaruh Pengetahuan Awak Kapal, Pengawasan dan Fasilitas Pengelolaan Sampah terhadap Kinerja Awak Kapal Melalui Mitigasi Pencegahan Pencemaran Laut di Pelabuhan Tanjung Priok Erika Dwi Setyorini; Djuliyanto Djuliyanto; Bambang Sumali; Erwin F. Manurung; Marihot Simanjuntak
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12110

Abstract

This research aims to analyze the influence of ship crew knowledge, supervision, and waste management facilities on ship crew performance by mitigating the prevention of marine pollution at Tanjung Priok Port. This research uses a quantitative approach with an explanatory research design and Structural Equation Modeling (SEM) techniques to analyze the data obtained. Primary data was collected through questionnaires distributed to 100 crew members from 10 ships operating at Tanjung Priok Port. The analysis results show that the knowledge of ship crews has a positive and significant effect on their performance, which is mediated by mitigation efforts to prevent marine pollution. Strict supervision of ship operations also has a considerable positive impact on improving crew performance. In addition, adequate waste management facilities are proven to play an important role in supporting the performance of ship crews through the mitigation and prevention of marine pollution. In conclusion, the influence of ship crew knowledge, supervision, and waste management facilities on ship crew performance through mitigating the prevention of marine pollution at Tanjung Priok Port. Keywords: Ship Crew Knowledge, Supervision, Waste Management Facilities, Ship Crew Performance, Prevention of Marine Pollution
Co-Authors Abdul Rachman Achmad Yulianto Riyadi Agus Leonard Togatorop April Gunawan Malau Arif Hidayat Bambang Sumali Bambang Sumali Barasa, Larsen Bayu Pambudy Bhima Siswo Putro Brenhard Mangatur Tampubolon Brian Agung Ratno Justisyo casmono, isma kurnia Citra Afaf Durratun Nashihah Derma Watty Sihombing Djuliyanto Djuliyanto Erika Dwi Setyorini Erwin F. Manurung Frans Kalangie, Theo J. Jarot Delta Susanto Lie Adek Lisa Annur Arum Janah Mauritz H. M Sibarani Mauritz H. M. Sibarani Mudakir Nasri Retno Sawitri Wulandari Rosna Yuherlina Siahaan Sari Kusumaningrum Sari Kusumaningrum Shahnaz Rhein Ariata Sibarani, Mauritz H. M Sibarani Simanjuntak, Marudut Bernadtua Sukmanofith D. Wilhelmus Hary Susilo