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Enhancing Maritime Safety Standards through Advanced Technologies and Professional Education Wulandari, Retno Sawitri; Larsen Barasa; Marihot Simanjuntak; Mudakir; Rosna Yuherlina Siahaan
TEMATIK Vol. 11 No. 1 (2024): Tematik : Jurnal Teknologi Informasi Komunikasi (e-Journal) - Juni 2024
Publisher : LPPM POLITEKNIK LP3I BANDUNG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38204/tematik.v11i1.1883

Abstract

This research explores the integration of advanced technologies, such as machine learning and sensor data analysis, into maritime education to enhance safety standards. The study focuses on cadets' knowledge, attitudes, and perceptions of safety practices and examines incident data to predict and prevent maritime incidents. Findings reveal that while cadets have substantial knowledge of safety regulations, their attitudes towards safety culture need reinforcement. The alignment of education programs with industry requirements and adherence to international standards are emphasized. Additionally, the integration of technology into curricula is crucial for preparing future maritime professionals. The research underscores the need for a comprehensive approach combining technical knowledge, professional attitudes, and advanced technology to significantly improve safety standards and ensure the sustainability of the maritime industry.
PENGARUH KUALITAS LAYANAN DAN TARIF PELAYANAN JASA TERMINAL TERHADAP KEPUASAN PELANGGAN BERIMPLIKASI PADA LOYALITAS PELANGGAN DI TERMINAL PETI KEMAS INTERNASIONAL MUSTIKA ALAM LESTARI (MAL) PELABUHAN TANJUNG PRIOK Achmad Yulianto Riyadi; Marihot Simanjuntak; Wilhelmus Hary Susilo; Lie Adek
Journal of Economic, Bussines and Accounting (COSTING) Vol 7 No 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.12323

Abstract

Penelitian ini bertujuan untuk menginvestigasi pengaruh kualitas layanan dan tarif pelayanan jasa terminal terhadap kepuasan dan loyalitas pelanggan di Terminal Peti Kemas Internasional Mustika Alam Lestari (MAL) Pelabuhan Tanjung Priok. Masalah yang diidentifikasi mencakup kualitas layanan yang tidak memadai, waktu pelayanan yang lambat, dan tarif yang dinilai tidak sebanding dengan pelayanan yang diberikan. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan deskriptif dan verifikatif. Sampel penelitian terdiri dari 100 responden yang merupakan perwakilan dari pengguna jasa di terminal tersebut. Data dikumpulkan menggunakan kuesioner dan dianalisis dengan menggunakan Partial Least Square (PLS) melalui software Smart PLS 4.0. Hasil penelitian menunjukkan bahwa kualitas layanan dan tarif pelayanan jasa terminal secara signifikan mempengaruhi kepuasan pelanggan. Selain itu, kepuasan pelanggan juga berpengaruh secara signifikan terhadap loyalitas pelanggan. Kualitas layanan juga memiliki pengaruh tidak langsung yang signifikan terhadap loyalitas pelanggan melalui kepuasan pelanggan. Begitu pula dengan tarif pelayanan jasa terminal, yang juga memiliki pengaruh tidak langsung terhadap loyalitas pelanggan melalui kepuasan pelanggan. Kesimpulannya, peningkatan kualitas layanan dan kebijakan tarif yang lebih adil dapat meningkatkan kepuasan dan loyalitas pelanggan di Terminal Peti Kemas Internasional Mustika Alam Lestari (MAL) Pelabuhan Tanjung Priok. Implikasi praktis dari penelitian ini adalah memberikan rekomendasi kepada PT. Mustika Alam Lestari untuk meningkatkan strategi pelayanan dan kebijakan tarif guna menjaga keberlanjutan dan daya saing perusahaan dalam mengelola terminal peti kemas internasional di pelabuhan tersebut.
Pengaruh Pengetahuan Awak Kapal, Pengawasan dan Fasilitas Pengelolaan Sampah terhadap Kinerja Awak Kapal Melalui Mitigasi Pencegahan Pencemaran Laut di Pelabuhan Tanjung Priok Erika Dwi Setyorini; Djuliyanto Djuliyanto; Bambang Sumali; Erwin F. Manurung; Marihot Simanjuntak
Journal Of Administration and Educational Management (ALIGNMENT) Vol. 7 No. 2 (2024): ALIGNMENT : Journal of Administration and Educational Management
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/alignment.v7i2.12110

Abstract

This research aims to analyze the influence of ship crew knowledge, supervision, and waste management facilities on ship crew performance by mitigating the prevention of marine pollution at Tanjung Priok Port. This research uses a quantitative approach with an explanatory research design and Structural Equation Modeling (SEM) techniques to analyze the data obtained. Primary data was collected through questionnaires distributed to 100 crew members from 10 ships operating at Tanjung Priok Port. The analysis results show that the knowledge of ship crews has a positive and significant effect on their performance, which is mediated by mitigation efforts to prevent marine pollution. Strict supervision of ship operations also has a considerable positive impact on improving crew performance. In addition, adequate waste management facilities are proven to play an important role in supporting the performance of ship crews through the mitigation and prevention of marine pollution. In conclusion, the influence of ship crew knowledge, supervision, and waste management facilities on ship crew performance through mitigating the prevention of marine pollution at Tanjung Priok Port. Keywords: Ship Crew Knowledge, Supervision, Waste Management Facilities, Ship Crew Performance, Prevention of Marine Pollution
Optimization of Maintenance and Supervision of Deck Crane Wire on Mv. Daidan Pertiwi Marihot Simanjuntak; April Gunawan Malau; Sajim Budi Setiawan; Sulthan Pasha Ibrahim
Dinasti International Journal of Education Management And Social Science Vol. 4 No. 1 (2022): Dinasti International Journal of Education Management and Social Science (Octob
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31933/dijemss.v4i1.1521

Abstract

The smooth operation of the ship is determined by the operational conditions of the ship when carrying out loading and unloading operational activities and administrative management at the port of origin and port of destination. So when the performance of the deck crane is disturbed, it will affect the loading and unloading process. Damage to the motor or breaking of the wire rope will cause loading and unloading activities to be disrupted so that the next process will be hampered. Based on these problems, the author conducts an analysis to determine whether there are factors causing the breaking of the hoisting wire and the cause of the less than optimal performance of the supervisory officer of the guard in loading and unloading activities. The type of research used is a qualitative method. Data collection was carried out by conducting observations, verbal interviews with the ship's crew, and direct research to the object of research by carrying out marine practices on the MV ship. Daidan Pertiwi. Conclusions in this study were carried out by comparing those obtained from respondents' answers in the form of relevant theoretical and scientific data which were analyzed by qualitative descriptive analysis. Based on the acquisition of questionnaire data and data processing. The results showed that the maintenance of loading and unloading equipment and the lack of optimal performance of the supervision of the guard officers during loading and unloading together proved to be positive and significant to the delay in the loading process on the MV. Daidan Pertiwi. The author describes several solutions to overcome damage to loading and unloading equipment, namely: the company and the MV crew. Daidan Pertiwi must make efforts to implement PMS (planned maintenance system) in terms of maintenance of loading and unloading equipment on board and implement working hours in accordance with MLC 2006 (Maritime Labor Convention) as well as add guard personnel to facilitate supervision during loading and unloading activities. so that there are no obstacles and a positive influence on the delay in the loading process due to damage to the loading and unloading equipment in the MV. Daidan Pertiwi.