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Journal : Proceeding of International Conference Health, Science And Technology (ICOHETECH)

Tourist Loyalty Analysis: The Influence of Service Quality and Emotional Value Dwi Rahmawati, Esti; Singgih Purnomo; Osman, Sharina; Fadila, Sarah; Baaq, Shalli Habiibika
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2024: Proceeding of the 5th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/icohetech.v5i1.4195

Abstract

The research paper examines the interplay between service quality, emotional value, and tourist loyalty within the tourism sector, which significantly contributes to the global economy. Utilising Structural Equation Modeling-Partial Least Squares (SEM-PLS) for data analysis, the study involved 100 respondents who visited Kebumen's Menganti Beach. Findings reveal that service quality positively influences emotional value, which in turn significantly affects tourist loyalty. Specifically, 60.6% of tourist loyalty can be attributed to both service quality and emotional value. The research underscores that high-quality service enhances emotional experiences, fostering stronger connections between tourists and destinations, thereby promoting repeat visits. The study concludes that emotional value is a vital yet often neglected factor in developing strategies to enhance tourist loyalty.
Tourist Loyalty Analysis: The Influence of Service Quality and Emotional Value Dwi Rahmawati, Esti; Singgih Purnomo; Osman, Sharina; Fadila, Sarah; Baaq, Shalli Habiibika
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2024: Proceeding of the 5th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47701/icohetech.v5i1.4195

Abstract

The research paper examines the interplay between service quality, emotional value, and tourist loyalty within the tourism sector, which significantly contributes to the global economy. Utilising Structural Equation Modeling-Partial Least Squares (SEM-PLS) for data analysis, the study involved 100 respondents who visited Kebumen's Menganti Beach. Findings reveal that service quality positively influences emotional value, which in turn significantly affects tourist loyalty. Specifically, 60.6% of tourist loyalty can be attributed to both service quality and emotional value. The research underscores that high-quality service enhances emotional experiences, fostering stronger connections between tourists and destinations, thereby promoting repeat visits. The study concludes that emotional value is a vital yet often neglected factor in developing strategies to enhance tourist loyalty.
The Role of Investment in The Economic Growth Rate of Karanganyar Regency Pancaningsih, Rahayu; Habiibika Baaq, Shalli; Fadila, Sarah
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2023: Proceeding of the 4th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Economic growth is seen as a long-term economic problem in a country. The ability to produce goods and services of a country will also continue to increase in subsequent periods. The success of economic development in a region occurs because economic growth continues to increase, so that people's income and community welfare are also expected to continue to increase. Investment is one of the factors that influence economic growth, especially in Karanganyar Regency, seen from the data on the Realization of Domestic Investment (PMDN) and Foreign Investment (PMA). The purpose of this study is to analyze how the role of investment on economic growth in Karanganyar Regency and so that this research can be used as a reference for Karanganyar Regency in its regional economic development. The method used in this research uses the non-participant observation method. And the secondary data for this study were obtained from the Central Statistics Agency (BPS) of Karanganyar Regency from 2016 to 2021. Then the data was analyzed using multiple linear regression analysis using the statistical package social sciense (SPSS) version 25 application.
The Influence of Revisit Intention Through E-WOM and City Branding in The Creative Tourism of The Ngarsopuro Night Market Fadila, Sarah
Proceeding of the International Conference Health, Science And Technology (ICOHETECH) 2023: Proceeding of the 4th International Conference Health, Science And Technology (ICOHETECH)
Publisher : LPPM Universitas Duta Bangsa Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Various studies mention that tourists are currently changing their tourism travel patterns from buying products to buying experiences. From mass tourism to responsible tourism. Responding to changes in consumer / tourist demand from buying products to buying experiences and the growing need for responsible tourism, in terms of tourism, what is known as creativity-based tourism or creative tourism has emerged. Along with the development of tourism, especially cultural tourism, which not only places tourists as "spectators" or connoisseurs, but they then change their goals to try to understand the local culture. To determine the effect of E-WOM on the intention to revisit the Ngarsopuro Night Market creative tourism. To determine the effect of City Branding on the intention to visit Ngarsopuro Night Market creative tourism. To find out eWOM and City Branding together have an effect on the intention to visit Ngarsopuro Night Market creative tourism The method in this study is a quantitative method. The data collection method uses a questionnaire. While data analysis uses Path Analysis Test. The results of this study indicate that: 1) There is a positive and significant effect of E- WOM on revisit intention, so the first hypothesis is accepted. 2) There is a positive and significant effect of City Branding on revisit intention, so the second hypothesis is accepted. 3) There is a positive and significant effect of E-WOM and City Branding on return visit intention, so the third hypothesis is accepted.