Claim Missing Document
Check
Articles

Found 2 Documents
Search
Journal : Research Horizon

The Effect of UTAUT Factors and Trust on GoPay Use Behavior: The Mediating Influence of Behavioral Intention Nurjanah, Putri; Erislan, Erislan
Research Horizon Vol. 6 No. 1 (2026): Research Horizon - February 2026
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.6.1.2026.1063

Abstract

This study is motivated by the rapid growth of digital payment services in Indonesia, particularly the increasing adoption of e-wallets that has shifted consumer transaction behavior toward digital platforms. However, high download rates do not always translate into active usage, indicating the importance of understanding the factors influencing actual use behavior. This research aims to analyze the effects of performance expectancy, effort expectancy, social influence, and trust on behavioral intention and use behavior in the context of GoPay adoption. A quantitative survey approach was applied using purposive sampling, involving 130 non-merchant GoPay users in DKI Jakarta. Data were collected through an online questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results show that performance expectancy, social influence, and trust have positive and significant effects on behavioral intention and use behavior, while effort expectancy has a positive but non-significant effect. Behavioral intention is identified as the strongest predictor and a key mediating variable influencing actual usage. These findings imply that strengthening perceived benefits, trust, and social-driven engagement is essential to encourage sustained e-wallet usage, beyond merely improving ease of use or increasing application downloads.
Integrated Effects of Safety Culture Dimensions on Occupational Health and Safety Performance: Insights from Balikpapan Refinery Contractors Gultom, Dessy Chaterina Ullyma; Erislan, Erislan
Research Horizon Vol. 6 No. 1 (2026): Research Horizon - February 2026
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.6.1.2026.1022

Abstract

The oil and gas sector faces high accident risks, making safety culture vital, especially for contractors. In Balikpapan’s refineries, gaps in perception, behavior, and support systems lead to inconsistent safety practices and lingering hazards. This study aims to examine the influence of safety culture dimensions, psychological, behavioral, and situational, on occupational health and safety performance among contractor workers in this high-risk setting. A quantitative approach was adopted using a cross-sectional survey of 382 contractor workers. Data were collected through a structured questionnaire with Likert-scale items and analyzed using partial least squares structural equation modeling. The measurement model confirmed validity and reliability after minor item refinement, while the structural model assessed direct and combined effects of the dimensions. Results show that all three dimensions positively and significantly influence occupational health and safety performance, with the situational dimension exerting the strongest effect, followed by behavioral and psychological dimensions. Together, the dimensions explained nearly seventy percent of the variance in performance. The study concludes that integrated development of organizational systems, consistent safe behaviors, and supportive worker perceptions is essential for enhancing safety outcomes in contractor-heavy environments. Strengthening situational factors offers the greatest potential for reducing risks and supporting zero-accident goals in the industry.