Article Per Year (5 Year)
p-Index From 2021 - 2026
3.594
P-Index
This Author published in this journals
All Journal Syntax Literate: Jurnal Ilmiah Indonesia Hearty : Jurnal Kesehatan Masyarakat Jurnal Ekonomi Manajemen Sistem Informasi Dinasti International Journal of Education Management and Social Science Community Engagement and Emergence Journal (CEEJ) Management Studies and Entrepreneurship Journal (MSEJ) Jurnal Untuk Masyarakat Sehat (JUKMAS) Jurnal Ners Jurnal Ilmiah Manajemen Kesatuan International Journal of Environmental, Sustainability, and Social Science Jurnal PKM Manajemen Bisnis International Journal of Health Science & Medical Research Journal of Comprehensive Science Research Horizon JAMAS: Jurnal Abdi Masyarakat INQUISITIVE: International Journal of Eonomic IIJSE Mandalika Journal of Business and Management Studies
Erislan, Erislan
Unknown Affiliation
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Electrical & Electronics Engineering Environmental Science Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Medicine & Pharmacology Neuroscience Nursing Public Health Social Sciences Veterinary Other

Published : 25 Documents Claim Missing Document
Claim Missing Document
Check
Articles

Found 1 Documents
Search
Journal : Research Horizon

 1 
The Effect of UTAUT Factors and Trust on GoPay Use Behavior: The Mediating Influence of Behavioral Intention Nurjanah, Putri; Erislan, Erislan
Research Horizon Vol. 6 No. 1 (2026): Research Horizon - February 2026
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.6.1.2026.1063

Abstract

This study is motivated by the rapid growth of digital payment services in Indonesia, particularly the increasing adoption of e-wallets that has shifted consumer transaction behavior toward digital platforms. However, high download rates do not always translate into active usage, indicating the importance of understanding the factors influencing actual use behavior. This research aims to analyze the effects of performance expectancy, effort expectancy, social influence, and trust on behavioral intention and use behavior in the context of GoPay adoption. A quantitative survey approach was applied using purposive sampling, involving 130 non-merchant GoPay users in DKI Jakarta. Data were collected through an online questionnaire and analyzed using Structural Equation Modeling–Partial Least Squares (SEM-PLS). The results show that performance expectancy, social influence, and trust have positive and significant effects on behavioral intention and use behavior, while effort expectancy has a positive but non-significant effect. Behavioral intention is identified as the strongest predictor and a key mediating variable influencing actual usage. These findings imply that strengthening perceived benefits, trust, and social-driven engagement is essential to encourage sustained e-wallet usage, beyond merely improving ease of use or increasing application downloads.
Co-Authors Arisma, Anggun Hardianti Bela Zaghu, Monika Dicky Firmansyah Eddyono, Fauziah El-Ghifary, Muhammad Ghufron Gunawan, Gozali HANANI, Wahyu Hari Eko Irianto Hidayat, Muh. Taufiq Kamrul, Kamrul Lumanauw, Jimmy Nurdin, Muhamad Ali Nurjanah, Putri Ramli, Soehatman Ronny Ronald Simamora S, Ramli Siagian, Arjon Sugiarto S Suroto Suroto TATAN SUKWIKA Yashinta Theedens, Anastasia Yudiawan, Rohman